I called in last minute and ordered 10 foot long subs to go, the employees were good with…read moreeverything and had my food and continents ready to go in a matter of about 15mins.

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ordered a founders special , for the second time this month they used chicken instead of steak …read more had to bring the sandwich back to the shop from west paducah only to have to pay for another sandwich to be made at 20%. you would think that if your staff was so incompetent that they couldn't even read an order correctly the manager would be giving away sandwiches at the ready for free. but i guess the fact that i had to drive back up to his shop after i was already home matters not to him. train your workers how to read. thanks bud.

Aweful. I ordered the philly cheese steak and some nachos. Supposedly these are "the best nachos…read morein Paducah". Boiled meat on top of lame limp tortilla chips. Concession stand nachos are better. . The sub was just "ok".

Headed on a couples weekend getaway and stopped here for lunch on our 10 hour road trip. Place was…read moreclean and quiet, staff was friendly. I got the Rueben with fries. My wife got the chicken teriyaki. The fries were fresh and hot. The Rueben was ok just not a lot of meat compared to other chains. And they went light on the sauerkraut as well. My wife said the chicken teriyaki was ok nothing spectacular about it. It was a change from subway or jersey mikes but not an extraordinary experience for sure.

The food was great and perfect service! The establishment was clean, what more can I say!?read more

Food is decent. But the staff though friendly is the slowest and least accommodating of any place.read more

Food took 1 hour and 20 minutes on a Wednesday night and it was not crowded. Waitress offered…read moreapologies on behalf of the manager. One dinner didn't come until the rest of us finished eating. They cannot handle their restaurant and to go orders. We finally left 1 hour and 45 minutes after we were seated.

Quick service. Delicious food. Great customer service! Clean restaurant and bathroom.read more

I'm giving a 2 star only because this place is very clean, comfortable and upscale. Our host was…read moregreat! We really thought we were going to enjoy the food as well but that didn't happen. There were 4 of us dinning here and none of us liked our meals.

Was there about 1:30 pm today. Only one girl waiting on customers. She started our 2 sandwiches…read moresteak and cheese which she heated. Another girl came from the back so she moved the sandwiches down for her to add condiments. The 2nd girl said I'm not doing that. I'm sweeping. The first girl took 2 more orders, while our sandwiches sat there and the 2nd girl sweeping right where sandwiches are being made. When she was done sweeping she went to the back and never came back out. The first girl finally finished our sandwiches. Of course the sandwiches were cold by the time we got back to our car for traveling. That place needs to be managed better. Won't be eating there again.

They are very slow and they dont know what they are doing they toasted my sandwich and it took…read moreabout 10 minutes and it was cold by then this place sucks.

Terrible Customer Service! We ordered 2 foot long BLT subs on 9-22 at 8pm to pick up at 8:20…read more When we went to pick them up at 8:18, there was a sign on the drive through that said lobby service only. When we parked out front, there was a sign on the doors that said, sorry we had to close at 8pm tonight. My wife called the store this morning and spoke to a very rude person, named Sherica, who asked tons of questions like we were trying to scam someone for 2 sandwiches?? She finally said she would remake them so we sent our daughter to go pick them up. We live 30 minutes away. 15 minutes later she calls back and says she isn't going to make the sandwiches cause she has to do a full investigation. So we are out $32.00, plus we can't have our food after we have went to pick it up twice now. The manager Sharica would not give us the complaint line or tell us her bosses name. If you own this location, this SM does not need to be in customer service. Why would you let something escalate like this for $30?? We have filed a complaint with the subway corporate office and will be filing a complaint with the Better Business Bureau. Luckily we are not poor and can afford for someone to steal $30 from us but I promise you that I wouldn't be spending all this time filing complaints and doing reviews online, over $30. However when someone accuses you of lying over $30, then I will put in some time ensuring this doesn't happen to someone else. Hope it was worth it to this manager who decided to believe her employees over people who have been coming there for years. Never again!! Please do not give this restaurant any of your business.

what the hell is this subway i order a normal ham and…read morecheese sandwich with honey mustard with normal bread not this quesadilla type shit and before all today subway was actually kind of good with your service but now this is a piece of shit