Food is really good ..................................... respectful customer service welcome to come in to get air and water.

Came back from Casa again! Tried the grilled pork chop and it wasn't what I expected. I was hoping for a juicy grilled pork chop, not a dry smoked brick. I wasn't expecting smoked and we've learned, I don't like that lol Prickly pear lemonade was great. The prices are steep. 3 wing dinner is $30. We spent about $150 on 3 dinners and 3 sides. Especially when I didn't even eat mine, disappointed Parking is also an issue, be sure to go on the correct side or you will be towed read more

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The $8.95 lunches special on the sign outside doesn't exist. The menu is 100% digital and very confusing. When I went there was one person doing everything. Service was so slow and the menu confusing that we ended up leaving read more

The worst service I've ever seen! The food is good but the whole experience is out of a movie bad. The crazy lady is always complaining and cussing up a storm in the back kitchen. The food is good but it's the worst run business over ever seen. Ordering in that computer system is slow and has messed up my order twice. Hire somone and take the order. Waiting 45 min for a simple meal to be cooked for 2 people. read more

We walked in this place and seen a few people sitting down waiting for their orders. There was no staff in sight to greet customers or to assist with any ordering questions/concerns. There was a self using kiosk that was not easy to understand or make exemptions. We did not smell any aroma of food in the air. It was really a weird and different feel of a typical restaurant. We ended up just walking out and went to eat elsewhere. read more

Charlie Mae's Southern Bistro - Southern Near Me - Phoenix, Arizona

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This place needs to close down. This plate is not worth $20. The fish was soggy and the mac and cheese was bland. The yams had no flavor. No utensils or napkins provided. 1 packet of hot sauce and tartar sauce. I will never be ordering from here again! read more

This is the first time I have given such a poor rating. I went to pick up an order as per usual. The lady told me that it would be a few minutes, that it was coming up. I asked to use the bathroom as per usual & to my surprise and great dismay, she told me NO. Only "Dine In" customers are allowed to use the bathroom! I told her that was a first. No restaurant has ever told me that in over 9 years of delivery including them. It took well over 15 minutes. When the cook brought it out I told him that the 15 minutes cost me $5, AND they wouldn't let me use the bathroom!!! He LAUGHED . I will never spend a dime there. There are plenty of other food hubs and places to get great Soul Food. The experience was dismal at best. Being treated like an animal and mocked was not the evening I was going for. read more

The owner did a wonderful job catering for my group at ASU. The students particularly loved the flavorful fried chicken and catfish nuggets. They gobbled up the mac and cheese and didn't leave a crumb of the cornbread. I truly appreciate all that was done to accommodate my last minute request. read more

Charlie Mae's Southern Bistro - Catfish, Macaroni & Cheese, Green beans, Banana Pudding, & Cabbage - Southern Near Me - Phoenix, Arizona

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The customer service is horrible. The staff is very unprofessional and talk down to customers. I came to pick my food up and the lady told me to go sit down and wait or I want be service. No standing in the building. As if I was a kid. Don't recommend coming here or spending money in an establishment like this. The food was cold as well. And two ppl ahead of me canceled their orders because the were waiting 20 minutes on their food. They also only had one worker there at the time. I also left a picture of the restaurant rules read more

Charlie Mae's Southern Bistro - Rules of restaurant - Southern Near Me - Phoenix, Arizona

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I ordered from their ghost kitchen, pasta glory on uber eats. Ordered food from here on uber eats. I stupidly didn't check the reviews on Google. The pasta needs 10x more sauce. The noodles are Al dente, the bare minimum. The garlic bread is a sick joke, just burnt buttered toast. The food is absolutely horrible, I'm furious. I paid $60 for TRASH read more

Always looking for good soul food in Phoenix. This place is pretty good. I've been here several times and only had one bad experience. Their food is better than their customer service, which tends to be in line with most soul food places out here. You are able to dine in but I typically order to go. Nice ambience but nothing extraordinary. Definitely add this place to your list. Their catfish and fried chicken wings are my favorite! read more

Charlie Mae's Southern Bistro - Chicken and catfish - Southern Near Me - Phoenix, Arizona

this place is also operating a breakfast sandwich place out of their same restaurant called "anytime breakfast sandwiches". DO NOT ORDER FOOD FROM HERE! It is horrible and extremely over priced. The food sucks. If we had known it was actually Charlie Mae's Southern Bistro we would never have ordered from them. The food was cold and greasy, just disgusting. read more

Unfortunately my 2nd visit was not as good as the first. The rib tips were soooo tough! It seems different people make the food. I'm not sure but it wasn't consistent. I was inside Honey Bears and decided no I'll for CM it's closer to home. I was so disappointed, not sure I'll try for a 3rd time at $30 a plate. read more

Yuck. I ordered delivery because I'm packing. I ordered the catfish chicken and some sides. First off I need hot sauce and not none in the bag, I'm moving so things are put away. No tartar with the fish. Luckily I had emergency mini tobacco in my backpack. Whew! On to the food, the catfish was greasy and crazy salty. I Ickes through it but it was like it was covered in sea kelp. It was so salty. Blah. The chicken was also mad greasy but it wasn't good. Not so salty. Dab that off with a napkin and take a bite. The sides, green, Mac n cheese, red beans and rice, and butter mash potatoes. The greens, so salty they were not edible. I like a little garlic salt on mine but I couldn't because they were already so so salty. The Mac n cheese. Okay so I'm a little bougie with Mac because mine is amazing. But this was just a block of Velveeta cheese milk and noodles. Look if you like it like that you like it like that, but I'm out on that one . The red beans and rice. Salty. Those stayed right were they were. 2 bits and my lips about shriveled up. The butter mashed potatoes. They were alright. Too creamy for me. Needed some pepper. I ate it, it was ok. Okay so i recently saw this move called NOPE. That's what I said multiple times while trying to eat this. NOPE! I'm going to have a gallon of water to wash out the salt . I'm not a fan. read more

Charlie Mae's Southern Bistro - Southern Near Me - Phoenix, Arizona

door dash breakfast was my first time trying at my job. Great food and service, Child-friendly, Fast delivery, Best brunch, Indoor Dining read more

Absolutely a must try! This is a hole in the wall the location is hard to get to but the food is so DELICIOUS!! It seems this location handles a lot of to-go orders but their dining room is very nice and comfortable. The vibe pulls everything together and those chairs are SOO comfy! The service was very friendly and when they realized they made a mistake they took care of it right away! Very impressed. Definitely will be back. read more

Charlie Mae's Southern Bistro - Menu - Southern Near Me - Phoenix, Arizona

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One of the best hidden gems in the valley. I was raised on Southern food in Louisiana and this is the closest I've had in the Valley. The fried chicken is great as is their catfish. The absolute best greens I've had. Buttered mash potatoes, and red beans and rice to die for. Very nice dinning area and great fast take out. Custom lemonades are amazing, and yes they have Kool-Aid too. BBQ and steaks also available. Hostess super nice and friendly. This is a must try place but bring your empty stomach portions are big. Guy Fieri you need to feature this place!!!!! read more

Charlie Mae's Southern Bistro - Smothered chicken and regular fried chicken - Southern Near Me - Phoenix, Arizona

Excellent comfort food! The meatloaf amazing Fried okra delicious Catfish very good Seasoning is fantastic full of flavor pops in your mouth Portions are super And the strawberry crunch cake for 2 is also scrumptious You'll really enjoy it your looking for that home cooking mom vibes. read more

This little jewel was delicious. The smothered chicken was full cooked and crispy on the first bite. I needed to have my new years greens and they didn't disappoint. So I'm very happy and will bring more people to this family owned restaurant. Thank you for my first of the year lunch. read more

Charlie Mae's Southern Bistro - Peach Cobbler - Southern Near Me - Phoenix, Arizona

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Everything was excellent. The food was made to order, got delicious lemonade but it was so yummy didn't get a flick before taking a picture! Everything was so fresh, so crisp, seasoning was on point, this is definitely a hidden gem and I will be back! read more

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Shakell met us with such warm hospitality, definitely one of our favorite spots. It's always so clean, the tables are always very inviting((: and the food of course keeps bringing us back. We both tried the hot honey drizzle on the crispy chicken, it was so delicious and we couldn't forget the hand crafted lemonade!! read more

Doing doordash and initially when I walked in I greeted her with a smile and a "how's your day going?" she just said wha't's the name on the order, and I told her. When she came back, I asked if I could use the restroom and she said it's only for customers. :) read more

I ordered the smothered chicken and it was undercooked & slimy. The sides & catfish were decent.. idk if I would go again but it's worth a try for others.. one of my guys said the fish was fishy. The turkey breast was extremely small. She did ask how far I was but I drove far to get it already. read more

Charlie Mae's Southern Bistro - Turkey breast - Southern Near Me - Phoenix, Arizona

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Wow ! Who knew that southern fried chicken would taste so good ! Charlie Mae's southern friend chicken is the top of the line in spices and fixings. From the warm corn bread to the red beans and rice , the whole meal is fit for a king ! The portions are worth slow eating and savoring the taste of hand battered friend southern style golden chicken. From the first bite you're already thinking about when you're coming back to try everything else on the menu. The dining room is quint and makes you feel like you're eating at home. Clean warm welcoming space is great. If you're in the mood for something other than chicken they have pork chops to ribs and even hamburgers. It you're here for a treat on which ever meal you choose. I definitely recommend Charlie Mae's southern bistro to everyone who knows Awesome Friend chicken . read more

Charlie Mae's Southern Bistro - Three golden pieces of tasty southern friend chicken Red beans and rice and warm homemade corn bread. - Southern Near Me - Phoenix, Arizona

Food was decent but the portion was....disappointing. The brisket sandwich is advertised on an A-frame outside the shop and the picture is LOADED with brisket. Not that I expected that level of humongous portion per se but it was definitely weak. To the point of being bummed when I saw it. Two pieces of small brisket, on a tiny bun, with a single pickle. Service was slow even though they were kinda dead read more

I saw this place while driving by one time and I'm glad I was finally able to try it! The food was very good! I got the smothered chicken, cabbage, and yams. The lemonade is also very good and fresh and I appreciate that it comes with real and fresh fruit. The staff and waiters were very nice and efficient. I went on a Saturday afternoon and it wasn't busy in the dining room but it seems like they get a lot of to-go orders! I will be back! read more

Charlie Mae's Southern Bistro - Dining room - Southern Near Me - Phoenix, Arizona

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I liked this place a lot! You have to go in knowing that they cook the food to order, so it isn't fast. But the chicken was juicy and piping hot and delicious, and the service was friendly. Give it a try. read more

Charlie Mae's Southern Bistro - Fried chicken with yams and buttered corn. Sorry for the bite, I was hungry! - Southern Near Me - Phoenix, Arizona

The collards were amazing! The po'boy was great. Took a red velvet cake home to enjoy later!

Food is amazing and atmosphere is very positive. Will definitely be back and pricing is great !

I went to Charlie Mae's today and it was interesting. I placed my order with the Kiosk. I waited about 40 minutes for my food to be done. If you're looking for good customer service, don't come here. It's pretty much non-existent. The food, however, makes up for it(some). Since I am from out of town, I wanted to try as much as I could. I had the Catfish, Yams, Potato Salad, Green Beans, Cabbage, Corn Bread & Peach Cobbler. The Cabbage had entirely too much pepper and the Yams tasted like regular sweet potato that wasn't fully cooked. The Catfish, Peach Cobbler, Green Beans & Corn Bread was absolutely delicious!!!!!! It was so good. It is pretty pricey for the portions that you get. The Potato Salad tasted like it was from the store(Amish Potato Salad). Will I return? Yes I will! I will definitely come back again but next time, I know what to expect. I didn't take a picture of my food but here is one of the lemonades they offer. I got the Arnold Palmer and the Strawberry. The strawberry is good. The Arnold Palmer was ok(tastes like Minute Maid). read more

Charlie Mae's Southern Bistro - Southern Near Me - Phoenix, Arizona

The service is very SLOW. The food is mediocre--in contrast to the exorbitant price. The meal which should have been less than an hour--then totaled well over one hour and 45 minutes. The good aspects is the staff are otherwise polite and the facility is very clean, as well. read more

I'm so happy to have found this place. Total hole in the wall. Nothing fancy about it. But oh, those flavors. I'm not sure what people are complaining about here. Super friendly. Order only took 15 min. Wash hot, fresh, and amazing. I got the smothered chicken, fried cabbage, and loaded mash potatoes. Absolutely delicious. It's a little pricey, not too bad worth it. I will definitely be back!!!! read more

Came looking for a good local soul food place. Did NOT find it here. Ordered 3 meals and drinks (koolaid & lemonade shouldn't cost 8 bucks a piece!). Total 96.70 we were given a cake per 2 side's were not edible. Red beans n rice coulda been days old ,hard and bland the Cole slaw was watery, Mac & cheese needed cheese not grease and mash potato's tasted instant with gravy that was congealed on top. Fried Chicken hmmm crunchy flavorless flour, salt but nothing to want to return. Mrs White is a drive but I will make that drive for good food. Like to think it was just an off day in the kitchen but there were too many red flags not to give another try. read more

The food was delicious and very flavorful. The service was good and the ambiance was nice.

Requiring you to order at a kiosk and asking for a tip is crazy. The chicken was perfect that was about it. The Mac and cheese was terrible and the cabbage was inedible tasted like it was boiled in garlic and vinegar. read more

Being born and raised in the south, I was thrilled to find some southern cooking or as we like to call Soul Food. I give this place three stars and with some slight adjustments, I believe it can get much better. My order: -Spaghetti n Meatballs -Catfish nuggets with corn bread and red beans and rice -Ribs with collard greens and fried okra -Sides: MacNChz, baked beans, seasoned fries 1. Spaghetti and meatballs; noodles were cooked perfectly, sauce was decent. I would have preferred more herbs and spices. Meatballs were cooked well with a nice texture and flavor. They did not taste frozen. Overall 7/10 2. Catfish nuggets; hearty chunks of catfish that were perfectly cooked with a nice crispy breading. The only downfall was the breading was too salty for my liking. With how perfect these were fried, I wish they went lighter on the salt, less is more especially when the quality is there. 8/10 3. Ribs; meaty ribs that were cooked wonderfully. They were seasoned and cooked just right with a nice glaze of bbq sauce. 9/10 4. Sides; - Red beans and rice, too runny and very salty. Beans were cooked good but I could not get over the sodium level. 6/10 - Corn Bread, great flavor, nice touch of sweetness, cooked perfectly. Could use a couple more pieces of corn in each serving but nonetheless, I enjoyed it. 9/10 - Collard Greens; cooked well, just too salty. Could not finish 6/10 - Fried Okra; delicious, not chewy, good crunch 9/10 - Baked Beans; these were very interesting. Tons of flavor that included nutmeg, brown sugar, onions, and bacon. I really enjoyed them. I would prefer them slightly less runny but they were great either way. 9/10 - Seasoned Fries; delicious with the right portion of seasoning 9/10 - Mac N Cheese; I'm sad to say it was disappointing. I expected baked macaroni with some type of 3-5 cheese blend but did not receive either. Seemed like it was made with velveeta cheese only. It's more like a kids Mac n cheese that you'll receive at a basic restaurant. Mac n Cheese is a staple in the soul food community and unfortunately they missed on this. 3/10 I look forward to returning and trying the rest of the menu. read more

I ate here yesterday with some coworkers and we were overall pleased with our meals. Three of us got the brisket sandwich, which is served on a bun with pickles, onions and a drizzle of BBQ sauce. Next time I would probably ask for extra sauce. I also ordered a peach lemonade, it was SO huge, and very tasty. With my sandwich I got a side of the collard greens and I must say they were absolutely delicious! Our server was Nessa who was pleasant, efficient and polite. We will definitely be back!! read more

Amazing Southern Bistro here in the heart of PHX! Smoothed pork chops and mash potatoes for the win.

This is the first review I have ever written, because this place was so amazing. The lemonade was incredible. The pulled pork was incredible and flavorful. We got the banana pudding and it was also amazing. I highly recommend this place. read more

I ordered 3pc shrimp 1pc cod my family took me there for my b-day the menu is awesome food is great......our waitress DEE Is AWESOME!!!!!