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    Charm School Study Hall

    4.5 (17 reviews)
    Closed 2:00 pm - 7:00 PM
    Updated 2 months ago

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    Anthony F.

    Excellent soft serve ice cream! The ordering, service and product were all top notch. I like that there's a small rotating menu of different flavors and collaborations. This week they collaborated with Up All Night baking providing ice cream on a croissant cone. Wow a delicious combination! The staff here were very friendly and prompt. While peeking in the window when placing the order I noticed that the interior was clean and well organized. This is an outside walk up ordering ice cream shoppe so there's no restroom. There's plenty of parking as they are located in a strip mall. The parking lot can be very busy and active as the other businesses include the Veil brewery and Stella's market.

    a man standing in front of a window
    Bobbi H.

    I've heard great things about charm school, but Forest Hill is out of our 'normal' area, so we'd never made it. Today, while we were out and about, we saw an insta post from Up all night baking that Charm School was featuring their croissants as cones, so we had to stop! They offer 2 flavors - vanilla and chocolate soft serve as either dairy or vegan options. In cones or cups and the assortment of toppings. I had a twist in the croissant......DELICIOUS! Rich, creamy, smooth ice cream with the perfect consistency. Very friendly staff and really quick service This is just a walk-up window on the side of the building There is a shared parking lot ( Stella's grocery and the veil) We will be back! My rating rationale +1 Service +1 Food~Taste/flavor/quality +1 Presentation +1 Atmosphere/vibe +1 Value

    vegan watermelon dole whip + vegan vanilla swirl!
    Gregory F.

    Talk about finding a place by total accident - the only reason we ever stumbled upon this spot was our constant circling of the building because of how popular of a spot this complex is. Between The Veil, Stellas Grocery, and Charm School Study Hall, this is a special place! Literally has something for everyone - including your lactose-intolerant sweet-loving partner who insisted we split some ice cream. Who would've thought we would love it as much as we did - potently tart with a unique texture that we had to rush through eating due to the heat, but still relished in every bite. Combine that with a smoothie sour beer from The Veil, and I was in heaven!

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    Tiffany H.

    I was super sad when the main Charm School location shut down, but I still love what Charm School Study Hall has to offer. I am a pretty basic soft serve gal, so I'm happy with vanilla and chocolate twist in a cone, which was made beautifully! You can get it in a cup or cone, diary or vegan. I didn't get any toppings this time, but the marshmallow fluff is amazing!! They advertise any specials on their Instagram page, so go there for updates too! This place is just a service window on the side of the building. Parking can be hard sometimes since the parking lot is shared with the Veil Brewery and Stella's Grocery.

    Harrison C.

    My absolute favorite place to get soft serve in Richmond! It is so great and the serving is more than plenty for curbing your sweet cravings. The staff is lovely! It's also in such a great location. I for sure miss the old location with the seating but this is a good place to grab ice cream then walk around or a seat at the neighboring restaurants seating.

    Pineapple Dole Whip
    Anthony N.

    Great spot to get some ice cream! Solid 4/5 overall! I went with the Pineapple Dole Whip flavor in a cup. They give you a fair amount of ice cream and the flavor was delicious. The pineapple wasn't too overbearingly sweet, it was just right. The menu was quite limited however, but they do have the regular flavors you'd find anywhere. Next time, I think I'd try the Pineapple Dole Whip Swirl, as it seemed like a fan favorite amongst my group.

    Pumpkin Spice and Vanilla Twist Cone with Toasted Marshmallow Fluff
    Marin W.

    I LOVE the soft serve at Charm School Study Hall! And I especially love topping my cone with toasted fluff! They have many fun toppings and seasonal specials! I stalk their Insta to see what they are offering and always enjoy creamy treats from the Charm School window. I enjoy the dairy soft serve, but think it's great that they offer vegan/non-dairy options as well.

    Mint and chocolate
    Alex Z.

    This place is genius, they have mint soft serve and chocolate soft serve, and the twist of these two?! That's mint chip lovers paradise. This place is literally a hole in the wall has 4 flavors, the line can be long but moves fast. The other flavors are vegan, so if you are vegan here you can find two flavors of soft serve.

    Watermelon Vanilla Vegan twist w/ rainbow sprinkles
    Jessica W.

    Delicious soft serve in RVA. so glad to have found this place. The Watermelon Vanilla twist was great! Despite the line, quick service, and friendly staff! would definitely recommend. We'll be back.

    Vegan ice cream and toppings
    Elyza B.

    I finally tried this place on their Birthday, and I wasn't disappointed! Great vegan soft serve and fun toppings. There was a line but it moves pretty fast. Good quality, just like their other location on Broad Street that does scoop ice cream :) note: the toasted fluff is not vegan, but it is delicious!!

    Ice cream cup!

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    9 months ago

    Delicious ice cream, and the service is always quick. Friendly people who work there, makes you want to keep coming back.

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    Jeni's Splendid Ice Creams - Standard Gooey Butter Cake and Double Dough x2

    Jeni's Splendid Ice Creams

    3.9(61 reviews)
    2.3 miCarytown

    Good option for dairy-free / vegan ice cream. The staff were extremely kind and helpful when we…read moretold them we were vegan and even let us try the two options before we selected their dairy-free peppermint patty. When we asked if their cones were vegan, they also brought out their ingredients book to confirm which options we could have (their cake cones and sugar cones are vegan btw lol). Super nice and we really appreciated the extra support. Ambience-wise, there's no seating indoors or outdoors, but it's very clean and bright - definitely well-kept and busy. Overall, pretty good and a thumbs up from me :)

    This is my first time to the Richmond shop. Took the kids up to DC many years ago to try out the…read moreone there before it came to Richmond and remember really liking the brown butter almond brittle. The Richmond shop is bright and airy and the service is very friendly. I like how they're very open to giving you samples and not making you feel bad about it. At least on my trip. My family and I ordered the salted peanut with chocolate flecks (which I thought was good but needed more chocolate), Texas sheet cake (which I think is the dairy free version of the chocolate blackout cake. I didn't realize it was dairy free so I picked it thinking you could taste the chocolate more but I think most of us preferred the chocolate blackout cake) green mint chip (which was very good and my daughter smartly combine this with the chocolate blackout cake. Salted peanut butter would've been good with the CBC as well ) and double dough which was pretty awesome. I'm actually normally not a cookie dough ice cream fan because I prefer the cookie but I thought this was done very well. My only disappointment was that they did not have any kind of coffee flavor, which is my go to for most ice cream stores besides the classic chocolate, peanut butter and mint chip. It would be nice if they had some indoor seating. I feel like there is potential for it. As for parking- it's on Cary so it's a crapshoot.

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    Charm School Study Hall - icecream - Updated May 2026

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