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    Jeni's Splendid Ice Creams

    3.9 (65 reviews)
    Open 12:00 pm - 12:00 am (Next day)

    Order Jeni's Splendid Ice Creams Takeout or Delivery

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    Various ice cream flavors
    Randi I.

    Jeni's is the perfect late night ice cream spot being that they close at I believe 11 PM. [[HIGHLIGHT]]I always enjoy my experience from the aesthetics & the ambiance, being very picture worthy to the flavor tastings.[[ENDHIGHLIGHT]] Gooey butter cake is my favorite flavor because it has real cake pieces in it and the caramel sauce just sets it off because it's nice and hot. I get to scoop it up with the waffle cone piece and my night is made.. definitely recommend going to give it a try.

    Standard Gooey Butter Cake and Double Dough x2
    Connie T.

    Jeni's ice cream is so good. I've been to this location a few times as well as other states and it never disappoints. It is a bit pricey but worth it. The employees are always friendly and welcome trying the flavors. They also take the time to describe the flavors as you're trying them. My favorites are the double dough and gooey butter cake. They're both on the sweeter side and decadent. I do wish they would label the menu with common allergens. The only way to tell without asking is by reading the descriptions on the little flavor cards on the display case, which you can't see until you're up to order. [[HIGHLIGHT]]It'd also be nice to have seating either indoors or outdoors.[[ENDHIGHLIGHT]]

    Grisel L.

    Let me begin by saying that they're opened until midnight unlike some of the places down the road. I love Carytown, but some places close too early. So if you're in the mood for ice-cream and it's late, they'll be open and they have parking right in front of their establishment. [[HIGHLIGHT]]When you come in, the place is spacious, bright and they have lots of flavors to choose from.[[ENDHIGHLIGHT]] I decided to go with their 3 scoops that comes with a piece of waffle. I honestly don't remember which flavors I had, but what I do remember was that they all tasted amazing and I ate them all. Also, you can always ask for a taste test before committing to a flavor. [[HIGHLIGHT]]I just sat in my car and enjoyed the ice-cream because they don't have a place to sit.[[ENDHIGHLIGHT]] I remember one time, I crossed the street and found a bench, but that's when I went in the daytime. I definitely recommend this place. Their ice-cream has good, quality ingredients and super unique flavors.

    Menu
    Jenny H.

    This is my first time to the Richmond shop. Took the kids up to DC many years ago to try out the one there before it came to Richmond and remember really liking the brown butter almond brittle. [[HIGHLIGHT]]The Richmond shop is bright and airy and the service is very friendly.[[ENDHIGHLIGHT]] I like how they're very open to giving you samples and not making you feel bad about it. At least on my trip. My family and I ordered the salted peanut with chocolate flecks (which I thought was good but needed more chocolate), Texas sheet cake (which I think is the dairy free version of the chocolate blackout cake. I didn't realize it was dairy free so I picked it thinking you could taste the chocolate more but I think most of us preferred the chocolate blackout cake) green mint chip (which was very good and my daughter smartly combine this with the chocolate blackout cake. Salted peanut butter would've been good with the CBC as well ) and double dough which was pretty awesome. I'm actually normally not a cookie dough ice cream fan because I prefer the cookie but I thought this was done very well. My only disappointment was that they did not have any kind of coffee flavor, which is my go to for most ice cream stores besides the classic chocolate, peanut butter and mint chip. [[HIGHLIGHT]]It would be nice if they had some indoor seating. I feel like there is potential for it.[[ENDHIGHLIGHT]] As for parking- it's on Cary so it's a crapshoot.

    Kristina J.

    Popped into Jeni's for the first time seeking an after dinner treat and was pleasantly surprised! The staff was very nice and walked us through the options, thoroughly explaining the half scoop offerings, which allows you to get multiple flavors without committing to a lot of ice cream [[HIGHLIGHT]]The inside was very colorful albeit a bit small.[[ENDHIGHLIGHT]] They had multiple flavors available which felt very exciting and offered unlimited samples. I was excited to see that they offered dairy free options but there were only 2 offerings (Texas sheet cake and Lemon Bar). Compared to the 12 other flavors, I wish there was maybe 1 or 2 more dairy free options to really feel like I had more choice. I ended up getting a standard double half scoop of Texas sheet cake on a waffle cone which was absolutely delicious! It is a very decadent flavor, creamy and rich all of the things good ice cream should be. My partner also got a standard of cookie dough on a waffle cone and shared that it was also phenomenal. It did ring us up at just under 20 dollars for two cones which was quite pricy. [[HIGHLIGHT]]Due to the lack of seating, I couldn't justify this being a consistent go to spot since it is both expensive and lacks being able to enjoy the ambience to support it.[[ENDHIGHLIGHT]] However, I think this is great once in a while treat spot if you're into the unique flavor offerings they have. I could also see this as a lovely spot to try a flavor before committing to a pint which they also offer here. [[HIGHLIGHT]]The ice cream is phenomenal, at this price point though I'd love to see some seating areas to enjoy the colorful atmosphere.[[ENDHIGHLIGHT]]

    Jeni's take home flavors
    LaWanda M.

    I love Jeni's ice cream. I ate my ice cream so quick I forgot to take a picture but I ordered my fav the brown butter almond brittle. [[HIGHLIGHT]]It was perfect on Saturday because the weather was sooo nice.[[ENDHIGHLIGHT]] We will definitely go back again.

    Spring 2025 flavors
    Nikki J.

    I was skeptical of another chain place when Jeni's came to town, but I am hooked. It is a bit pricey, but OMG the flavors are very yummy. And, they have a seasonal rotation with a few staples, so you'll never get bored. Staff is always nice in explaining flavors and which would go well together. And I almost always get my scoops in the buttercrisp cone -- mouth watering! Make sure to sign up for the rewards program!

    Daniel S.

    Starting off strong - the moment you walk inside you're greeted by friendly faces offering samples of the well over a dozen flavors the offer. Having tried a number of them, I can say that all the ice cream is well made and flavorful with selection relying on personal taste in the moment. On my last trip I went for a fruit-forward selection of 3 flavors: Sparkling Cherry Pie, Brambleberry Crisp, and Wildberry Lavender. As a berry fan I enjoyed each ice cream, however the texture wasn't my favorite as you could occasionally feel small ice crystals in the jams mixed into the ice cream. Three half scoops of ice cream will run you $7.95, which is a bit more expensive than other shops nearby but not so expensive that the treat didn't feel like a value. A waffle cone or bowl will add an additional $1.55. The waffle cones are a bit more salt forward than I like, so I'd likely avoid in the future. [[HIGHLIGHT]]The space doesn't have any seating inside so if you'll need to find somewhere outside to eat. There are some benches on the same block so it shouldn't be hard to find a place to sit.[[ENDHIGHLIGHT]]

    Coffee Coffee With Cream & Sugar and Honey Vanilla Bean Buttercrisp Waffle Wedge
    Cherayna T.

    Jeni's ice cream was amazing. They have an array of flavors that it was so hard to choose what to get. However, you're able to sample any flavor you want and the service was amazing. [[HIGHLIGHT]]The ambience of the ice cream parlor is so cute and colorful.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I love the artwork throughout the building.[[ENDHIGHLIGHT]] Definitely recommend 10 out of 10.

    Iced Molasses Gingerbread
    Gregory F.

    Moved here from Columbus, OH - the birthplace of Jeni's Ice Cream - and so when someone told me that "the best ice cream in Richmond is Jeni's Splendid Ice Creams" I initially scoffed at them because it wasn't what I expected to hear... since then, I've tried a lot of the local spots, which are great too - but finally caved on giving Jeni's another go and was promptly reminded why they truly are the best. The Iced Molasses Gingerbread flavor is an instant hit - not too overpowering, but so wonderfully sweet and tangy in every bite. I would eat it every night if I could. Honestly 10/10.

    Coffee and Gooey Butter Cake
    Menghai T.

    I came here for some desert after dinner and they had a bunch of interesting flavors to choose from. The staff were very friendly and allowed us to sample and flavor we wanted. I sampled the salty Carmel, gooey butter cake, and coffee. I ended deciding on getting a standard which is two scoops of coffee and butter cake. I was definitely surprised and disappointed by the portion of that scoop, definitely small and expensive for what you get. Two small scoops ended up costing $7, but the ice cream was still a nice treat to end my night on. I would probably try other ice cream spots before coming back here. Food: 7.0 Staff/service: 7.0 Value: 4 Overall: 6.3/10

    Haley Alyssa J.

    I had never heard of Jeni's before it opened in Carytown, but it might be one of my new favorite ice cream shops! The flavors are absolutely fantastic and so creative; not just the standard options that you can find anywhere else. Some of my personal recommendations are Brambleberry Crisp with chunks of berries and streusel, Salted Peanut Butter with Chocolate Flecks, and Gooey Butter Cake with actual pieces of cake and caramel swirls. Even the non-dairy flavors like Lemon Bar are perfectly creamy every time; no watered-down taste, ice crystals, or overwhelming coconut flavor like a lot of other dairy-alternative ice creams. Jeni's is more pricey than grocery stores brands, but it's not outrageous compared to other boutique options in the area. Their standard serving is two large scoops and a piece of freshly baked waffle crisp for about $7. They also offer ice cream flights of up to 10 flavors, waffle cones and bowls, pints, and 12-packs of half pints to go. The shop is very cute and the staff have always been really friendly. The space is bright and clean, there is party bunting on the ceiling, a jug of water for customers to help themselves, and a legible board with all their current flavors. There isn't any seating inside, but there are a few benches on the sidewalk outside. The entrance also has a wheelchair ramp for those worried about accessibility.

    Entrance
    Ry L.

    This is Richmond's first Jeni's, and despite how often I travel to the DMV, I've yet to try Jeni's at one of their shops until now. I've tried their pints as sold at Whole Foods but never thought much of them. I think they're delicious; however, it was never a brand of ice cream I craved. My store experience wasn't too different than my Whole Foods experience. The ice cream tastes the same no matter where purchased. The advantage you have in the store is being able to sample the flavors before you buy and getting a waffle bowl/cone which are soooo oh oh oh fresh and tasty. Also, we tried the Pink Champ, described by Jeni's as "our first-ever sparkling beverage made specially to pair with ice cream. It's a flavor enhancer. Palate cleanser. And an all-around interesting drink Akin to a seltzer, less sweet than a soda, and with a refreshing tart edge, Pink Champ helps all the nuances of our flavors truly shine." I couldn't agree more with the description. It's definitely accurate. The tartness and lightness contrasts, balances, and well complements the ice cream. There was no indoor or outdoor seating, so we sat outside at a nearby restaurant on their patio. On the side of the Jeni's building (it's on the corner of Cary and Nansemond), there is a low wall you can probably fit around 3-4 people on and a city bench, but it's sad that Jeni's doesn't have at least one table outside or inside. The seasonal/temporary Brown Sugar Pop-Tart flavor was only available by the pint, so I took it home and tried it later. It tastes as awesome as it sounds! If you think the Brown Sugar Pop-Tart is one of the best flavors (which it IS ), you'll love the ice cream. The ice cream itself could've used more filling, but I think that's the case with all of Jeni's flavors (where applicable).

    Buttercrisp Waffle Cones

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    2 months ago

    Amazing ice cream and amazing waffle cones! Customer service was amazing as well. Super friendly and by far the best ice cream in Rva

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    3 months ago

    Favorite ice cream spot! Love the non traditional ice cream flavors. Servers are always so sweet and helpful, even during their busy times.

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    2 years ago

    While The Ice cream was good, the prices were not. I expected a bit more for the price.

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    Page 1 of 2

    Ask the Community - Jeni's Splendid Ice Creams

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    If you like cereal and ice cream, this is the place for you. All of your retro cereal dreams come…read moretrue here. This unassuming shop has a huge selection of ice cream styles to choose from. You can get simple ice cream, cereal infused ice cream, milkshakes, and more. I decided to go for their signature item, the cereal infused ice cream. I got a vanilla base with cheese cake bits and fruity pebbles. It was absolutely delicious. I live nearby so walked over, but there are street parking spots in front. Do know when you walk in, it might take a minute to place your order. It's a super local place and the person who runs the front is usually next door. It's more of a takeout ice cream place. There is Clay park nearby to enjoy your ice cream at. My ice cream with tip came out to about $12. It was a huge serving too. As you can see from my menu photos, there are a lot of option to pick from. So if you're more of a captain crunch person or apple jacks, you're good. I highly recommend checking this tasty ice cream out.

    Stopped by One Way Cream & Goodies while in town for a conference. With the large menu, it took us…read moreawhile to decide, but the owner was very patient and helped us choose. I built my own creation, topped with Cinnamon Toast Crunch. It was so yummy, and it's definitely a large portion that you can share. Be prepared because there isn't a ton of seating, only a few barstools inside and two picnic tables outside, but it's not too large of an issue. My ice cream was so good that we can back the next day!

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    Scoop

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    A local recommend Scoop so we stopped in after dinner on a Thursday. Semi-busy around 7. Smaller…read morespot with counter standing area inside and some seating outside. A respectable amount of flavor choices and most you don't see everywhere-I.e Lavender Honeycomb, Triple-berry Cobbler, and Key Lime Pie to name a few. Weren't feeling adventurous so we went with a chocolate truffle/coffee and a cookie dough/chocolate truffle-both small. Intense chocolate and truffle flavors and cookie dough was enjoyed also-delicious end to a meal and it paired nicely with the hot day. Friendly and engaged people behind the counter. Turns out Scoops is #26 on Yelps Top Ice Cream Shops list. We agree!

    Parking: street parking available. There is street parking right out front and also near the…read moreentrance. However it is not guaranteed. Seating: there are no seats inside. They have a 8 people maximum capacity. There is a slim bar along the windows for people to stand and eat, but other than that, there are no chairs. It is a small arroom so don't expect to stay long. Food: the ice cream was very creamy and delicious! I loved the special flavors they had! And they change the flavors every now and then! So it's fun to try them all. Bathroom: there is no restroom. Price: I thought it was pretty good for the amount you get! It isn't on the cheap side, but you do get a large serving! Service: our server was very patient and nice! He gave us a few samples because I couldn't decide which flavor I liked (like any typical girl haha)

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    A nice location with outdoor seating nearby. The indoor seating area is pretty large. There is some…read morenice natural light that shines through in the front. I love the bright colors they use to decorate with. They also sell some swag, like tshirts. Staff was great. They had no problem filling in requests for samples, and explain what flavors they had. There were many flavors to choose from, including non dairy options. Just Ask is one of my go to flavors. It s a vanilla or white chocolate ice cream with peanut butter, and cookies I assume oreos. I opted for Just Ask and chocolate with peanut butter. I clearly was looking for peanut butter. Parking is tricky, as it is on the street. There is a small lot in the back, but there is designated spots for other places. There is also another lot behind it but that is for the antique business. I love that there is a spot to get water from a dispenser and is free. I seriously love that.

    I hate having my time wasted because I have so little of it. I used to love the banana ice cream…read more One day I went to get it and it was.. just gone, so my boyfriend and I left and went to scoop to get their banana pudding which is amazing. Today... today. They posted that that banana ice cream is back to which I replied "what??? Really?" Something to that effect. They read the message within a minute and did not reply. Within 10 mins I drove there to get it and it was "sold out". Twice now they've wasted my time. I fault whoever is behind the screen managing their social media. Scoop it is! Or anywhere else for that matter after that.

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    Jeni's Splendid Ice Creams - icecream - Updated August 2026

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