I was referred to TWR from a jeweler in Castro Valley. I had a vintage watch with sentimental value…read moreI needed evaluated for repair. Thomas was extremely personable and informative. He gave me his expert opinion on the repair And was able to complete it in a very reasonable time. The way he explained the repair process to me I knew this was an honest man. I am completely satisfied with the repair and wear the watch often. I also brought a family members Movado watch for repair. They were originally given an $1,000 estimate. Thomas explained how the damage occurred and corrected the problem for $80.00 and that included a new battery. If you want Honest, personable, professional service provided for a reasonable price and in a reasonable time frame go see Thomas You won't be disappointed. Thanks Thomas appreciate you.

Brought in 4 watches that needed batteries and 1 watch that I had questions getting it set…read morecorrectly. He was very friendly and knowledgeable and help me set the 1 watch along with putting batteries and setting up the other watches. Will definitely bring all my watches here.

Service was completed on schedule and with expert care and the watch is running beautifully!read more

Convenient, reasonable, quick wait. I have used this…read morebusiness three times to get a new watch battery. I've been happy with the service and price each time.

Great service alot to pick from, free coffee and snacks. Felt like they didn't judge a book by its…read morecover and showed us to all there watches and jewelry, ended up buying 2 watches from them...

Baron's Jewelers is one of the most fair and welcoming jewelry stores in the Bay Area! Their…read moreselection truly has every style you can think of. I came in specifically looking for estate pieces, brooches are my speciality, and the collection completely exceeded my expectations! Maddy was the best sales associate to work with :) She had such a phenomenal attitude and made the entire experience a fun day out. Highly recommend stopping in if you're looking for unique pieces and exceptional service!

You rarely come across "craftsmanship" these days. It's all slop, good enough, etc. But this man…read morecares deeply about watches. The way he looked at my watch and how he ever so carefully examined it with this excitement of a 5 year old was quite touching to me. You can just tell he lives and breathes watches. Everyone should try to be more like this man.

We left pur antique mantle clock for repair in October. He said it would take 5 weeks and…read moreguaranteed that it would work. Five months later after many delays and promises. He had told us it would cost $200. He said the delays were caused by earthquakes! He finally called to say it was fixed but would cost us $250 because he had to buy a part. We brought it home and it doesn't work! Before it stopped working, we had it for 30 years. He asked if we knew how to work it...we do. Although he guaranteed his work for a year, we don't want to let him work on it again. Ours is a German clock, which mat be harder work on than others mentioned in reviews. I just want to give you a heads up...

Bought my warranties for all my watches almost 10 years ago from this location when it newly…read moreopened. I have been going here for years and never had a problem. Customer service is consistent. They will check records if you don't bring your warranty card which I never do.

poor customer service! don't bother using them. they love selling batteries even when not needed…read more Amanda is rude and obnoxiou.

I've came by yesterday around 2:30 and got my small missing diamond repair for my ring. Omar so…read morekind went and pick up a small diamond was not in stock in store. He and his jewel repair guy were so fast and efficient, I got my ring fix within 1.5 hour. I'm so happy this ring meant a lot to me, felt weird not wearing it and awkward that one diamond was missing. I'm so glad I found this place! Thank you Omar! Highly recommend!

I would highly recommend Zillion Jewels!! I took my wedding rings in to be inspected since we…read morethought some stones may have been lose. Right when I walked in, I immediately noticed that the environment was very welcoming and clean. The staff was also very kind! They were so willing and quick to take a good look at my rings and even offered to polish them! They did such a great job! My rings now look brand new! I also noticed that they can make some custom pieces which I will be very interested in. Thank you Zillion Jewels!

It's been almost 7 years since I started coming here and I can't believe I haven't posted a review…read more Jila is one of the most attentive and passionate tailors I have ever met. Her attention to detail and knowledge of fabric, cut and style is impeccable. If I need something to fit me like a glove, I do not go anywhere else. I trust her with my everyday items, casual, business, etc. i'm so thankful for the day my husband introduced me to her. Her boutique is quaint and pretty and has a curated selection of clothing and accessories from all over the world. She made me look beautiful on my wedding day and did a great job of altering my Anthropologie gown.

Wow! Thoroughly impressed by Jila's services. She altered 3 dresses from my bridal wardrobe:…read more 1. A flowy, ruffled colorful dress for my welcome party. She amended the waistband to be tighter and shortened the dress while maintaining the flow and comfort of the dress. 2. My after party dress had a beaded skirt and jila carefully shortened it. Fit perfectly. 3. Lastly, my Kim Kassas wedding dress!! Its ruffled mermaid tail is what made it beautiful. I plan to resell my dress and jila altered it so that if someone taller than me buys it, the stitching just needs to be snipped to get it back to the original length. It fit me like a glove. She did an amazing job and I'd highly recommend her to alter clothing for any special occasion!

Dioro quickly responded to my message and quoted me a price much lower than some competitors. They…read moreeven suggested I replace part of my broken ring with a new shank to prevent having to get future repairs. Dropped my ring off and they told me it would be ready in 2-3 weeks, but ended up being ready in exactly 1 week! They were very professional, quick, friendly, and affordable. Highly recommend!

I went to Dioro Jewelers for a custom ring and was extremely happy with the result! Corinne was…read morevery receptive to my ideas and helped elaborate on a beautiful design. I was also working on a tight time frame, but she made it work and was nothing but friendly and helpful throughout the entire process. I will absolutely be coming back and highly recommend Dioro!