Waterfront dinning at its best! Attentive service, well prepared food and tasty-creative libations in a costal chic environment. Great place to celebrate a special occasion and take in the view of the inlet/Gulf of America. Recommend the strip, filet, salmon and prime rib and homemade Cesar salad served in a Parmesan bowl. read more

Let me first say that I want nothing from them. This was my 4th time at a chart house. Each time was for an event. Per usual the food was awful. After arriving at 5 pm . We put are orders in after receiving drinks . The food didn't arrive till 630. Our friends steak was cold. His steak knife was so dull it wouldn't cut anything . My wife has celiac disease and her beyond burger was covered in French fries. They were not gluten free. The whole dish had to go back. So that's 2 for 2. The next plate was ahi. Our friend said it was so bad she couldn't eat it. I had a Cobb salad with chicken . The chicken was so hard and tough and was overcooked. My wife headed over to talk to the manager. As she was approaching she heard the manager say what a picky table. They are just a pain. She decided at that point what's the use and just headed to the bathroom instead. One of our friends said they saw a parade of plates heading back to the kitchen. The place was average busy. The service was awful. The food was worse. the management was indifferent. I am done with chart house. Overpriced and awful food and service. If there is any other event there in the future . I will not go. read more

Absolutely amazing. We came here by accident and were delighted to find that the atmosphere, service, and most notably the food were all 5 star. Ignore these snobs talking about their steak not being perfectly cooked; this place is a gem you cannot miss! read more

Chart House - Lava cake -you need this - Seafood Near Me - Longboat Key, Florida

Service is excellent and the food is delicious. Beautiful views of the water enhance the atmosphere. Please make a reservation... it is a very popular venue. read more

Unforgettable faux pas: we ordered an expensive wine. The new waitress was "helped" by the bartender who brought a decanter for a single glass. After she poured a glass for each at our table, she decanted the rest. Unfortunately, she didn't notice the size mismatch and our costly wine spilled; not a small amount. What made it unforgivable was we were told, there's restaurant didn't have any more bottles of our wine, so we could select from their by-the-glass menu. Sorry, but it was unbelievable. We think they just didn't want to open another bottle. There were all sorts of options, but we think they picked the wrong one. We had a big party & didn't want to make a big stink. Better to have their sommelier cones by the table. Not the waitress fault who was very nice and set up by the bartender Chart House is nice w good food & service, but dropped the ball on this one. read more

What a surprising wonderful Chart House. So often they have become hit or miss. This one however was delicious. Went for happy gourmet and was pleased to discover a beautiful restaurant with an affordable happy hour with a lovely variety of both food and drink choices. Service, food and ambiance terrific and inviting. Great energetic crowd! Will no doubt be back! read more

5 star service and 5 star food!!! highly recommend. loved the calamari and the key west swordfish

Great seafood and steaks!! Staff was outstanding!!! The view was breath taking!!! I will definitely be back!!

The service, the food quality there is an attitude with the hostess and some waiters. We used to love this place. We used to go to the one in Hoboken in New York City. Oh my God the difference is like night and day for the last three years, we've been coming to this location for our birthdays for our anniversaries for our kids birthday and some friends and it really didn't improve. We just had the worst experience yesterday my wife birthday. We are never coming back there again. read more

Disappointing visit in many ways. Where shall I start? We made an 8 p.m. reservation, arrived at 7:45 and were told our table would be ready at 8 which I totally understood. 8:05 p.m. comes around and I ask if our table is about ready and the hostess tells me it's being set up. The clock strikes 8:16 and another member of our party of 7 inquires and our table is magically ready. We were seated in a nearly empty dining room that had plenty of table available that could accommodate our party. I'm guessing they were trying not to stress out the sole server assigned to the section. Either way, I would have appreciated transparency, communication, and some kind of "so sorry for the wait" to guests who made a reservation that was not honored in a timely manner. Our server seemed to have good intentions but he forgot multiple things, multiple times throughout our dining experience. This included drink orders and he also seemed to not know the menu well. The best example I have is that three people in our party ordered a three course meal that comes with the molten lava cake for dessert which I know takes 30 minutes to make. Well, our server asked us after our main course if we were ready for our checks when those people hadn't gotten their desserts yet... Once reminded of the ordered desserts, The server proceeds to tell those who ordered that it doesn't come with the molten lava cake. When members in my party referenced that it's clearly stated on the menu, he backtracked and said oh well we're out of that. I know for a fact from my experience at my local Chart House that the server asks if you want the lava cake at the beginning of the meal so that they can bake it for 30 minutes. I honestly think our server dropped the ball and didn't want to put the desserts in at the end of the night when the restaurant was near closing. One of his coworkers came over and filled up our empty water glasses which we appreciated. The food took 45 minutes to get delivered upon ordering. This review has two stars because the food was great quality and tasty. I am fully aware that there is a labor shortage right now, however, a simple apology would have gone a long way. It also would have made this poor experience more tolerable. read more

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My husband and I went here tonight for dinner and it was amazing! We ate the crab cake as an appetizer, it was cooked perfectly and not too fishy. I enjoyed the stuffed shrimp with garlic mashed potatoes and he had the filet with mashed potatoes and a salad. The food was fantastic and the service was great. We will be back! read more

Chart House - Stuffed shrimp - Seafood Near Me - Longboat Key, Florida

My family had a reservation here at 7:30 pm on a Thursday for a post-celebratory engagement dinner, party of 6. We were seated as soon as we came in and I must say it was actually quite more crowded than I was expecting for a week day. The ambiance is nice, it certainly is fine-dining, this is not the type of place you want to dress casual. It is a waterfront restaurant overlooking the Sarasota Bay with an outdoor terrace and grand indoor dining room. The food was excellent, nobody was unhappy with their meal. We ordered the coconut crunchy shrimp for an appetizer and it was delicious, I especially loved the variety of sauces they give you, they give you three (citrus chili, coconut cream, and soy sauce). My person fav is the classic citrus chili sauce, it just compliments the sweet shrimp perfectly. The bread they brought us came out very hot and tasted super fresh. We ordered two different bottles of Riesling, both were good. I got the miso maple glazed salmon for my entree and it was amazing. The salmon was cooked to perfection and melted in your mouth, the maple sauce paired so well with the salmon and Asian green beans. The service was great, our waiter was very nice and attentive to our every need. They also brought out a free dessert for the newly engaged couple which was very kind. Overall, I would definitely recommend this place to anybody who's wanting some high quality food with high quality service. Of course, expect to pay more than usual as this is fine-dining after all. read more

Chart House - Miso Glazed Salmon - Seafood Near Me - Longboat Key, Florida

Always our choice for a holiday meal. Returned for Easter dinner and enjoyed a great special menu. My Cesar Salad was nothing extraordinary but my Key West Spiced Sea Bass with Sticky Rice and a mango sauce was delicious. I chose the lava cake as my dessert option. It was overcooked. I mentioned it to our server and she offered to replace it. I had already eaten a third of it before discovering I was never going to get to the "lava" so didn't need more. The manager did come by and also offered to replace it. I refused him but he was glad to know so he could talk to the kitchen about it being over baked. The view over the water is always pleasant. Will most likely return again for Thanksgiving. read more

We had such a lovely experience for our first time at Chart House! For an app, we ordered the sweet + spicy shrimp. It was very tasty. We shared the Captain Cut Prime Rib, which was delicious!! For dessert we had the highly recommended hot chocolate lava cake--it did not disappoint! The service was awesome. It was our 25th wedding anniversary & they sat us in the perfect spot with a great view. They were very attentive & even had a special note on the menu about our anniversary!! Highly recommend!! read more

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Tried to make reservations several times but no one answered the phone. My call rolled over to voicemail but the mailbox was full. Since there is no way to contact the restaurant I don't know if they are still open. So many Chart House locations have closed in Florida on both coasts I am disappointed. Use to love eating at CH especially on special occasions. Even having to travel more than an hour I would love to eat at CH but won't travel without confirmation they are still open. read more

Good view, good cocktails, poor food. Don't ever order the prime rib. This was a special from the Early Bird menu. All fat and tough. read more

Chart House - Prime Rib $49.00 - Seafood Near Me - Longboat Key, Florida

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I really enjoyed my dinner here and am slightly surprised by the lower reviews. We had reservations for six and were initially escorted to a table for five max. We requested a larger table and were accommodated no problem. Initially this made me a bit nervous as a sign of things to come but the food and service were very good. I had the fish with peanut sauce and Thai sticky rice. It was very good, the fish was excellent and fresh. I don't recall what my friends had but everyone was very pleased with their entrees. Prices were reasonable. The service was excellent and I enjoyed the decor. This restaurant is classy but casual. It was a great place to have a nice meal with good company. read more

Such a beautiful atmosphere, very fine dining for Florida. Dress code is business casual, but definitely higher class in my opinion. I had a small issue with my entree, it was immediately resolved and the executive manager came over to make sure everything was to my liking. Our waitress Kristin was wonderful, very attentive and accommodating. Definitely will be returning! Thank you for making our anniversary a wonderful experience! read more

We love Chart House. We stopped in for gift certificates and found Happy Hour. This visit we highly recommend the Prime Rib sliders, cooked perfectly tender and flavorful. Lobster tartare was yummy as well. Lastly, best for last, Truffle fries. We love fries, and we only allow ourselves to have fries once every 10 days to two weeks/ not good for the waistline. However, hands down, best fries around. We've had fries from 95% of the restaurants on LBK & AMI. TRUFFLE FRIES A MUST. The happy hour may be a new weekly ritual for us! read more

I've been to the Chart House several times and honestly it has been disappointing. One of times it was Christmas Eve which understandably it's busy time. We had 4 people in the table and one of the dinners came out stone cold and when we received the replacement, everyone was already done with their dishes. When I recently visited with friends, food was okay but the service just went down the hill. Once we were escorted to the table, we had to wait for our server who constantly passed by us at least for 10 minutes. It seemed that floor manager with red shirt was talking and holding servers and there were many guests waiting (outside sitting guests were coming in to ask for the service). Our server came and drinks came quickly once the order went in. We ordered some appetizers and entrees and they were okay; they were plated nicely but flavor didn't really stand out. By the time when we were ready to leave, the storm came so we had to wait it to die down. And as we took time, the floor manager kept looking at our table and then had the server come to the table and grab our checks to push us out as he stared at us. I felt so uncomfortable and upset entire time. The view is great but would not come back again. read more

Chart House - Blacked mahi - Seafood Near Me - Longboat Key, Florida

i left my credit card there on a Sunday night. They were closed on Monday so I locked my card and went Tuesday to get my card back. once I had my card I unlocked it. Thursday I was informed by capital one that my card had been compromised and there were fraudulent charges on the card. I had not used the card since that Sunday evening. I called the manager and informed him of what happened and he stated that they took this seriously and would look into it. read more

Horrible service, raw filet I couldn't cut through (ordered medium), hour wait for food w reservation.

More like the "Fart House". Absolutely terrible food. Overpriced through the roof for the quality of food. Prime rib tasted reheated and dry. There are many fine dining establishments around the area. This one is not one of them. read more

Horrific service! GM at bar ignores customers waiting as he chats with a couple about nothing when he could acknowledge and get someone to help us..then they seat us as a 2 top in an area of 2 large parties with children when other areas of the restaurant are available and more appropriate a fit for a couple on a date..the waitress was horrific - took 20 minutes to get water and bread after asking 2x...seriously the food was great so a real shame the service doesn't match up! read more

We had a great birthday dinner at Chart House. Really nice, upscale restaurant. We started with the lobster bisque, had the Mac nut mahi and swordfish with blue cheese butter, and ended with the molten lava cake, and a birthday treat. The staff was very kind. We will definitely be back. read more

Chart House - Mac nut mahi - Seafood Near Me - Longboat Key, Florida

We have nothing but praise for our meals this evening! We had a table for 4 and the service was incredibly prompt. We each had prime rib and each order was cooked the way as requested. We were so happy that we brought our out of town guests to the Chart House! read more

Recently a group of 5 of us went to the chart house for a 60th birthday celebration. The waitress was fantastic. Very personable and very knowledgeable. I believe her name was Abby. The drinks were very good and the view is very nice. The food on the other hand was terrible. I ordered a prime rib and it was the worst prime rib I ever had. The potatoes were cold. The prime rib at the Texas Roadhouse is so much better and half the price. One and done for me. To many other good restaurants. read more

I'm sad to say that my review is only 3 stars this time at a Chart House! This location must be struggling due to service. The food was amazing but our service was below acceptable this time around. I will try another Chart House but probably will not return to this location. read more

I'm giving it 3 stars for a few reasons, however, the overall experience & atmosphere is great! Pro's: 1. They are very carefully seating people due to COVID & we felt very comfortable! 2. It was a special dinner & they made custom menus for us with our names on it & congratulations. Such a special touch! 3. The locale is awesome & great views. 4. The crab snapper was awesome! 5. They gave us complimentary mud pie for dessert to celebrate! Cons: 1. We have a fatal allergy which was noted in our reservation that our waitress was not made aware of until we told her! 2. The allergy person really wanted to try the Macadamia nut grouper & the kitchen wouldn't accommodate. As foodies & cooks we know there are several different ways to prepare this so we were disappointed. 3. The blackened grouper was way to HOT! Couldn't even taste the fish. We even overheard another table saying it was to spicy. 4. The shrimp cocktail wasn't their famous cocktail with the dry ice, bummer. 5. A manager or sommelier never came to check on us read more

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Came here for a night while in Sarasota for a bachelorette party. I got the prime rib which was good, the au jus was kinda sweet in my opinion. Our server seemed like he was in a rush every time he came over to us which was a little weird and off putting. Nonetheless, the food was good. read more

Chart House - Prime Rib - Seafood Near Me - Longboat Key, Florida

My husband and I ate here tonight! We were very impressed and would highly recommend this place. Our server, Amber, was attentive, knowledgeable, and just overall LOVELY. All of our courses were absolutely delicious. We ordered the seared tuna appetizer, which had the best flavor. The lobster bisque had a ton of lobster in it. My husband ordered the grouper, which had a unique flavor! I ordered the prime rib, which we both agreed was the best we ever had. The lava cake dessert was to die for! The presentation of all of it was quite impressive. We would definitely eat here again! read more

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I am not sure why this place only has 3 stars. All I can say it that it's wrong! What a great place for dinner. Quiet enough to hold a conversation without yelling. Beautiful restaurant and view topped off with great food and service. We will definitely be returning. read more

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Done at this place often!! They have a Super club 3 course meal!! Plus they have an outstanding large salad bar!! Service is always great & very friendly staff!! It is a large restaurant so it seats people inside , outside & bar area!! Definitely give it a try!! read more

First issue: Do not plan on any type of ambience as the lights are so bright it reminds you of a Denny's or a lunchroom cafeteria. This is supposed to be a nice restaurant and the lights are so bright they actually hurt your eyes and takes away the view outside the window. I have no idea what they're thinking to think that fine restaurant needs to be that bright but this is clearly a management issue and it needs to be addressed. Second issue: last time we were there we were offered to join their loyalty program at a cost of $25. They gave us a card with our account number on the card and told us the next time we came back we would actually get a $25 dollar off our dinner. So joining their loyalty program would be at no charge. We made a reservation for our 35th wedding anniversary and planned on using our $25 gift card towards our meal. As we sat down I gave the waiter our card and reminded him about our loyalty membership. After dinner I was told I could NOT use the $25 card because I did not register it online and I had no clue that I needed to do that. so I was denied! In my opinion, I should've been offered the $25 credit towards our dinner and there should not have been an issue. So the combination of the lights being so bright and the $25 scam against us we will not be coming back EVER! This is poor management plain and simple. read more

Awful Service at Longboat Key,Floirida! It is really sad to have to write a bad review about Chart House at Longboat Key. It seems that they are either under stafffed or simply not caring to offer good service. We are frequent foodies and have been to Charthouse several times however every time we show up with out reservations they are never ready to seat us . Tonight was no different. Reservation was for 8:30 and we had to wait until 8::45 to ask the hostess what was the issue with getting our table. She had nobody waiting and appeared to be distracted. When they sat us, the waiter asked if we wanted bottled water snd then took over 15 minutes to bring us house bread. He was talking to other tables and not paying attention. I ordered a martini amd that took over 15 minutes to arrive. The food is the only good thing to bring up but the service is truly awful. Get it fixed Charthouse. Longboat is an exclusive island and during high season you have to do better!! Not sure if we will return. Very dissatisfied! read more

The early dinner menu such a good deal. The Mac nut halibut I ordered was not that impressive. View is good. read more

Chart House - Calamari - Seafood Near Me - Longboat Key, Florida

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Great atmosphere, food. Sometimes service not up to CH standard. Will return and enjoy read more

We visit the Chart House yearly but this year was a huge disappointment. We ordered off of the "Chart your Course" menu. We started with an appetizer, Kim Chee Calamari. There were plenty of fried veggies but little or no calamarI. We both ordered the prime rib at the recommendation of our server. Our dinners came out and the prime rib was small slabs of overcooked meat. We complained to the server who brought our meals back to the kitchen. He came back with two similar cuts of meat, small, overcooked and taste less. I bagged mine up to serve to my dog. The Chart House was famous for its lava cake so of course, we ordered it for dessert. Another huge disappointment! It was an overcooked brownie with little or no lava in the center. The only thing that saved it was the scoop of vanilla ice cream. The service was amazing but it did not make up for the poor quality of our meals. I guess you pay for the view since our bill was over $200. Totally not worth it!! read more

We have been going to this Chart House since 1984! Tonight was the absolute worst experience ever. We will never go back. Our reservation was for 5:45pm. We finally got seated around 6:15, and we didn't get our bottle of wine until 6:50! The waitress brought the bottle, without the typical ice bucket. That showed up in the middle of the meal, after I asked for it the second time! Our salad was served with no dressing, and we choked it down dry because we knew our main course would show up by the time we ever saw the waitress again. Our main courses (Sea Bass and Grouper) were overcooked, dry, and not worth the $100 we paid for both plates. We saw another couple complaining about the service, so that prompted me to voice my disappointment to the manager when we left, but after standing at the empty hostess stand for five minutes, I gave up. Hence my review. This restaurant has been a go to for my family for the past 40 years. We will never spend another dime there. D Letson read more

Amazing food, service, and views!!! We split the calamari app (amazing and very filling), lobster bisque, and scallop and shrimp entree. All the food was delicious and served hot. We sat outside and got to enjoy the views of the water and sunset. I highly recommend Chart House and we would love to return next time we visit LongBoat :) read more

Chart House - Dirty martini - Seafood Near Me - Longboat Key, Florida

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