Over the years I've had the misfortune of having to deal with banks like Chase, Wells Fargo, US…read moreBank Etc., that charged you a fee for everything. I'm surprised they didn't charge you a fee to open the door and walk inside. When I finally got fed up with all of that I decided to switch to a credit union. The first credit union that I joined which I shall not name here started out as a really good institution. Over the years however that particular credit union deteriorated into something that was more like a bank leaving me frustrated once again looking for solutions. I finally stumbled upon 1st community credit union. Immediately I began to notice a difference in the way I was treated with dignity, civility and respect. Not only did 1st community credit union care about saving me money but they were actually interested in helping me to invest and make more money. This was a big change for me. I then convinced my parents to switch over and then my siblings and finally my friends. Since that time all those years ago there's been an occasional bobble here and there but it was always resolved quickly and efficiently. Nobody's perfect. That includes organizations. But as organizations go, I would have to definitely say that 1st community credit union strives harder than any institution I have seen in the past to act responsibly with kindness and respect to the people they serve. That puts them ahead of all the rest. And, you know who I am referring to. I don't need to list all of them. If you're looking for an institution to park your funds in I don't think that you could do much better than 1st Community Credit Union. One thing I can also say for certain about them is that their rates of return on CDs are extremely competitive. If however you are not an investor and you just want a simple, checking account or savings account you really should consider them.

Zero issues. Love the people. They know you by name. I like dealing with a small institution…read morelike this versus large banks like Chase, etc.

I highly recommend David Haebler and Travis Lawler with Haebler Farmers Insurance Agency. They take…read morethe time to explain coverage options in a way that's easy to understand and genuinely look out for their clients' best interests. They were able to help me coverage for me and my teenage son. They were able work with my limited budget to help me find the coverage I need, within a price point that I could afford. They were very responsive, knowledgeable, and were willing to answer my many questions. If you're looking for a trusted local insurance team, I highly recommend reaching out to David and Travis.

I have to say the Portland rose accounting has been great to work with. Very transparent and…read morecommutation is spot on. You walk in and don't feel like vultures are attacking you. They are compassionate people and they help you problem solved your tax issues.

Average bank, maybe,?????,,,,, having a personal banking problem, the VP at Amity branch promised…read moreme a call back a week ago. Silence is not customer service !!!!

Home Town Bank--Run by Home Town Folks. Best Place to Bank for Sure! There are branches in…read moreMcMinnville and Newberg too. The folks are friendly and helpful. Full Service. No need to drive to McMinnville or Salem.

Promised a $500 switching bonus 12 months ago for switching from State Farm to this agency. Still…read morehaven't seen a dime. Also got a letter saying they were going to cancel my homeowners insurance for excessive moss, only problem is the is no moss on my roof. Total fail as an agency and a company. Just stick with State Farm. Much better company to deal with, the actually care about you as a customer, and follow through with their promises.

Allstate Insurance at Dick Hannah on E Burnside has been nothing but great to us! While shopping…read morefor a new car we were asked if our car insurance could be priced out with equal coverage and Allstate came back with a lower rate. We'll take it! Then, when the policy was renewed 6 months later the rate went down again. I'm not sure if this is because we always pay on time and haven't had any accidents/issues to report... but still... I'll take that too! Everyone at Dick Hannah (Allstate) Insurance Agency has been really easy to work with and our calls and e-mails are answered quickly, in a friendly manner, and with good information. I actually feel like they're on my team. Highly recommended.

My mortgage was sold three times in the past 9 months. Yep. WTF? To complicate matters, I never…read morereceived notification so ended up two months behind. After spending a few hours on the phone with the Reo's who answer the toll free number, I was unsuccessful in creating an account, paying the balance and setting up auto pay without success. I had no choice but to venture downtown and visit the brick and mortar bank. Admittedly I was quite annoyed when I arrived. A bit snarky, I reminded the teller, Ashley, that it is 2022 and there is technology that enables users to handle all of this online. With every account I have, even the teeny tiniest, I can set up auto pay online. Since I called prior to driving there, I knew to bring a voided check for the auto pay but they had forgotten to tell me I needed an actual check to pay the two month balance.. This meant the auto pay could not be set up since the account first had to be current. Aaaaaagggghhhh WAFD is located in the heart of downtown and parking isn't easy and I was not happy about having to go home, get a check and come back again. Ashley said she could accept a photo of the check for payment and I could email it to her so I wouldn't have to physically come back to the bank. Thank you, Ashley! As soon as I got home I wrote the check, snapped a pic and sent it to Ashley. She set up an account, paid off the balance, and established autopay. Ashley was definitely the bright spot in this process! From the outside the bank looks closed because the windows are boarded up. Understandable as they are in the heart of the city where the violence and destruction occurred for 9 months. But they are open! You have to be buzzed in, which I don't mind as they are keeping me and their staff safe. And the ATM is outside but in full view of the teller which again equals safety. Thanks, Ashley, for the great customer service! For now I am all set. Keeping my fingers crossed that the mortgage does not get sold agaIn.

Excellent customer service! Every time I come in they stand up and say hello. They do their best…read moreto make sure my needs are always met. They are professional yet laid back and welcoming.

Ever since they took over Advantis CU their service has been terrible. It takes over 30 minutes to…read moreget a live person on the phone to answer simple questions! Look elsewhere for a financial institution! Their app is worse than any other bank, and for simple transactions like opening a CD you have to get a live person on the phone! Unfortunately it takes a lot of effort to move all my transactions to a different institute, but I have no choice!

Bought out by a worse credit union. The difference in customer service is like night and day.read more

Very impressed! I took some paperwork in to be notarized. The young man who was the notary did it…read morequickly and efficiently. I was in and out in a matter of minutes. It was entirely a hassle free experience.

Today I took a check to pay my mother's rent. She says that her landlord insist that it must be…read moredropped off in person. I stopped by on Saturday and they were closed. So today after work I raced there, and I arrived five minutes after 5 PM. Everyone was still working in the bank but they close at five and they all just stood there watching me trying to open the locked door. I gave up and went away. What kind of bank closes at 5 PM? Most people don't even get off of work until 5 PM. All I want to do is drop off a check and apparently there's no way to do that. I want you to know that I would never bank with you. My bank has hours for people available after 5 PM and even on Saturday.