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    Chase Rooter & Plumbing

    4.9 (175 reviews)
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    Cleanup after the service on the main sewer line from the house
    Parry T.

    Imagine finding out your sewer line is clogged on a Friday afternoon. I called my home warranty company, they assigned a vendor, I called them and was told they couldn't make it out to my house until Monday afternoon. Which means no toilets, no dishwasher, no clothes washer no showers etc. So I thought things though and decided to cancel the service call and pay myself for another plumber, thinking that if I was lucky I could get someone out on Saturday. It's now 3:30 pm. I did my homework on Yelp and found a plumber with enough ratings and found Chase Plumbing who have a 4.9 rating. Eric picked up on the first ring and told me that since it was late Friday afternoon , he could try to help, but the only guy he had that could come did not have a snake truck, but one with a hydrojet, which does a better job on sewer lines, but is more expensive (though honestly not that much). I said yes do the hydrojet, and he said Andrew would try to arrive by 5pm. So far, great guy, price quote that didn't change and I'm getting it fixed the same afternoon. So imagine my surprise when Andrew shows up 20 minutes after my call, smile on his face and ready to go. Within an hour tops, the sewer line is open and flowing great. BTW, Eric said, and I later confirmed, that hydrojet is definitely superior to snaking a line. It can get through clogs and tear up roots in the line better and it also opens up the full opening more often than a snake will. Snakes often only bore an opening the diameter of the blades on the end of the snake. The company my home warranty company sent out 4 months ago (and the one assigned this time) snaked the line and that obviously didn't cut it. That company also tried to sell me some unnecessary repairs. I gave Andrew a well-deserved tip (something I always recommend when you get great customer service). He also did a great job of not messing up the garden or squashing the plants in the area of the clean out. And the drains flow better than they have in a long time, and I'm careful about what goes down the drain. My home is 25 years old and I've had no plumbing issues up to now. To summarize: Customer service - A+ Response time - A+ Quality of work - A+ Cleanup before leaving - A+ Communication - A+ I absolutely would call them for any plumbing needs, because they earned my trust, based on their work and the lack of a sales pitch to do more unnecessary work. I expect that my experience with them was typical, based on the reviews on their Yelp page.

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    1 year ago

    Helped clear a stubborn shower drain. Very efficient and on time, would definitely use again!

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    9 months ago

    Showed up quickly, did great work on budget and the final result was better than expected.

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    1 year ago

    Eric did a great job to explain options. The work completed as described and estimated.

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    Olga B.

    Wow! Thank you for your heartfelt feedback!

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    3 years ago

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    1 year ago

    Great experience. Showed up on time and waited for me even though I was five minutes late. Professional and personable. Job was done right.

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    Page 1 of 5

    Ask the Community - Chase Rooter & Plumbing

    Do you work on external drain cleaning for rain water?

    Not at this time. Try an irrigation company please.

    Don’t See Your Question? Ask Away!

    Review Highlights - Chase Rooter & Plumbing

    I rarely write Yelp reviews but I want to shout from the rooftops about this company and its owner Eric.

    Mentioned in 127 reviews

    Read more highlights

    Better Home Plumbing  Services

    Better Home Plumbing Services

    (272 reviews)

    Yaro did a great job from beginning to end on my water heater replacement…read more He was very responsive to my questions, both through Yelp projects and by text. He arrived promptly for the initial assessment, quickly evaluated the existing setup, and took the time to understand how my old water heater was installed before providing an estimate. His quote was very reasonable, and I appreciated that he didn't try to upsell me on unnecessary services. On installation day, he arrived when he said he would and completed the water heater replacement in about two hours. The entire process was smooth and hassle-free. I highly recommend Yaro for anyone looking for a reliable and honest plumber for a water heater replacement.

    Five stars for the super quick responsiveness and turnaround time. Our water didn't get warm one…read moremorning (taking a cold shower was horrible), and we called PG&E to see if it was something with the gas line, and they took a look and confirmed it wasn't. We then called Better Home, and they came by quickly to take a look and mentioned some stuff about our water heater, and we decided to get a new one since it was already 15 years old. They brought a new water heater and replaced it, and took our old one out. Super efficient. In regards to the price, it was what it was, but I looked up the water heater and it wasn't a super crazy markup to what they charged us plus labor, so I'm not complaining.

    Letts Plumbing - Quality workmanship is a family tradition. Letts - fix it right the first time. Big or small jobs? We are here to help.

    Letts Plumbing

    (810 reviews)

    Incredible plumber. We just moved into a fixer-upper and there were multiple leaks we had to take…read morecare of. We evaluated around 6-7 companies, and off the recommendation of a neighbor we had Letts come out. I was a bit hesitant because you are charged for a minimum of an hour, there is no free estimate. However, in that time he shored up a leak with a temporary patch and had an estimate of how much work it would be to take care of everything, which ended up being much more reasonable than some other places we evaluated. Adam came back when he had enough open schedule to fix everything and some parts were shipped in. An incredibly nice guy, and just an incredibly fair and integrity oriented operation. All the vendors I evaluated were five stars with many reviews, but Letts was the only one that didn't feel like I was being upsold and he was just out there to help me solve my problems. Honestly can't wait to hire them again, which is an absurd thing to say about a plumber, but man what a great experience. I will rave about them to anyone who will listen.

    We continue to rely on Letts Plumbing for our various needs. They installed a water cutoff valve…read morefor a refrigerator water line (whoever did the initial install didnt put one in!). They most recently removed an old water softener and installed new copper piping where the softener connections were. Oddly, the tech charged us for new copper while keeping the copper sections he removed, saying he was adding it to their collection. I get not being able to reuse the sections connected to the old valves but there was some that could have been reused, or left for our recycling. Not a huge deal, just seemed odd that he mentioned keeping it for their future use. We'll still use Letts and recommend them to friends. They're very prompt. The work is done well. And the job sites are left clean.

    Jazz Heating, Air Conditioning and Plumbing - Heating system noise diagnosis & repair

    Jazz Heating, Air Conditioning and Plumbing

    (2.5k reviews)

    Jazz was first responsible for fixing our broken dishwasher. The professionalism and education…read moregiven freely to me during the process really stood out. They hit another home run when Isaiah and Monty were assigned to a plumbing issue at my house. It was a hectic week to start, topped off with a backed up toilet that started to overflow. After I turned off the toilet and used a plunger and some elbow grease to fight back the overflow, I knew I needed a professional opinion. Turns out, Jazz not only fixed a huge backup of sewage, fixing the immediate issue; they did it with such professionalism that I was really impressed. Monty and Isaiah were a great team. Special shout out to their non-pushy approach. I really appreciated the speed, efficiency, professionalism and honesty that these associates demonstrated. The folks on the phone, such as Mario and Adrian/AJ, are also fantastic and really made the process easy end-to-end. Well done, Jazz. That was excellent overall value and the highest-quality service I could ever ask for.

    Called Jazz to change out laundry bibs that were stuck, and they came out within a few hours. Gave…read moreme a price after looking at the work. Given that I didn't have to wait days for an appointment, I agreed to the price, which was initially high compared to others. That being said, it ultimately became roughly the same, if not a little cheaper, than other places that charged by the hour or quarter hour, as the job was a little more complex than initially thought. The guy spent almost 2.5 hours here to change out two bibs (again, way more complex than he probably thought), and he did a wonderful job. My problems were addressed same day, same visit. If I chose other plumbers, I would have waited days before my items were addressed. I've used Jazz before with my older AC unit, and they will always have a spot in my contact list if I need help with my HVAC or plumbing.

    VIP Plumbing & Water Heaters - Need plumbing help? Call us at 925-222-5590

    VIP Plumbing & Water Heaters

    (181 reviews)

    Very accommodating and professional. Was able to fix my gas meter so that I could pass inspection.read more

    Our home was struggling with very unstable temperature of water flow in all of our showers for…read morealmost 2 weeks. The water was getting colder. Finding the right plumber could be difficult especially when some companies want to charge a diagnosis fee right away. So I had to research more carefully when deciding which plumbing companies to ask. My neighbor had the same issue and recommended Vincent of VIP Plumbing. His company offered free quotes. We spoke on Sunday and he was able to fit me in his schedule the next day. He txted me within the 2 hr window he gave me and arrived before the window ended. Vince immediately knew what the issue was beyond the faulty check valve, he identified that my thermal expansion tank was also broken. He had both parts in his truck so I didn't have to wait for him to come back another day. I also asked him to service our water heater since we never had any official services before. He took about an hr for everything. Left the area clean & tidy before departure. Now we have our hot water back and functioning. I will contact him again for future services. He definitely knows Rinnai tankless water heaters. What a lifesaver! Thanks again. His pricing is comparable to other plumbers with Rinnai expertise claims. I think what set him apart was his availability and he wasn't pushy. Best way to contact him is to call him directly or txt him.

    Chase Rooter & Plumbing - plumbing - Updated September 2026

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