I normally don't take the time to write reviews, but the service was so outstanding that I felt…read morecompelled to share my experience. We recently decided to replace the old plastic water shut-off valves in our 10+ year-old home to help prevent future issues, and we couldn't be happier with the service. The team arrived even earlier than scheduled, and the two technicians were professional, efficient, and clearly knew what they were doing. They did an amazing job replacing all the valves quickly and carefully. Everything was completed in no time, and they left the work area perfectly clean afterward. It's hard to find contractors who are both skilled and respectful of your home, but this team exceeded our expectations. Highly recommend for any plumbing work!

The whole experience was Quick and painless. Affordable pricing and easy scheduling. Recommend!read more

This company never disappoints and has constantly gone above and beyond what is needed. This time,…read moreour water heater thermostat failed so no hot water from Xmas on...so Monday 12/29 I make some calls to companies specializing on water heater replacement. I won't name their name but after fast inital reponse - nada. So I called my goto plumbers. We went out and bought a replacement water heater from Ferguson (check out my review for them - awesome). My wife and I dollied and manipulated all 137lbs of that bad boy into the garage. Edgar was my tech from Magnificent (He thought it was a "check" vs. "replace"). This could have been a disaster because we are now at New Year's Eve. They typically only do commercial water heater replacement but calls his boss, gets the gren light and because we are loyal customers, discounts the service cost. He tells me he can do it, calls to re-arrange some family plans and just makes it happen! At the end, he noticed a pipe with some carbon monoxide venting which he also fixed. We've used them on several different occasions and it's ALWAYS 5+ stars.

Came out quickly before any other plumber with their "2hr window" of appt…read more Charged me $400 to replace the water hose to the toilet, and it wasn't an emergency call.

Zyaire, Pablo, and Suresh were excellent technicians and the turnaround time for the complete…read morereplacement of our water heater was much, much faster than expected. I want to thank them for their standout professionalism and especially the good-natured work of both Zyaire and Pablo, given that they had to carry the replacement water heater up many stairs. Thank you so very much, and we will definitely be looking to go with Plumbing Care, Inc. again in the future!

Technician. Alex Bolich, did excellent job in helping resolve my water pipe problem and inspected…read moreall other related valves and water pressure

Roman came by to install a kitchen faucet. We were the last one of the day, and it took him…read moreprobably 20 minutes tops to get our new faucet in and replaced. We had gone through Home Depot, and they sub-contract to URV Projects - but they were so quick and had good reviews so I thought that I would also put in a good word for them too. I appreciate that Roman could install so quickly and get it done in an efficient manner. He ever checked the water pressure and adjusted the aerator to make sure that it was maximized. I had also asked him around an estimate around some valve work, which they provided in a couple days. Definitely seems like they provide a great service, and seem fair. Will probably use them again independently when I need plumbing services!

Our kitchen sink faucet needed replacing, and the p-trap beneath the sink was broken. Roman, the…read moreowner/ technician from URV Projects Plumbing Service, was prompt, efficient and friendly. (Also, Naira, of the URV office staff was extremely helpful in setting up the appointment and clarifying the parameters of the job.) I will definitely call this company for any future plumbing needs!

On time. Get work done within hour. Efficient . Use him for gas valve replacement and faucet…read morevalve replacement

Five stars for the super quick responsiveness and turnaround time. Our water didn't get warm one…read moremorning (taking a cold shower was horrible), and we called PG&E to see if it was something with the gas line, and they took a look and confirmed it wasn't. We then called Better Home, and they came by quickly to take a look and mentioned some stuff about our water heater, and we decided to get a new one since it was already 15 years old. They brought a new water heater and replaced it, and took our old one out. Super efficient. In regards to the price, it was what it was, but I looked up the water heater and it wasn't a super crazy markup to what they charged us plus labor, so I'm not complaining.

This post is regarding Andy Quintiliani who provided me with excellent service when we were…read moredesperate for hot water when an old water heater broke. He took a look and identified that there was not sufficient space to take the heater out and we needed to do some additional work so he could access the space. Instead of leaving it at that (which he could have done), he decided to take the extra time to do a quick fix so we would have hot water until we can arrange to make some changes to the door so we can replace the heater. His professionalism and diligence was much appreciated. We always get excellent service from Letts but today from Andy specifically.

I recently purchased an under-sink reverse osmosis water filtration system and needed it…read moreprofessionally installed. I had used Letts Plumbing in the past but had completely forgotten about them until I asked a friend at Standard Plumbing for a recommendation after receiving several installation bids. He immediately told me to call Letts Plumbing. Mary promptly returned my call and scheduled someone to come out the very next day. The plumber who arrived was extremely experienced and had installed many of these systems before. He quickly modified the drain connection without any issues and completed the installation efficiently and professionally. What really stood out to me was not only their expertise, but also how friendly, respectful, and professional everyone was -- from the office staff to the plumber himself. On top of that, their pricing was significantly better than the other bids I received, which saved me a considerable amount of money. Letts Plumbing has absolutely earned our trust, and they will be our go-to plumber from now on.

I've used Aliigator a few times now, after an original recommendation from a neighbor. I wouldn't…read morethink about looking for anyone else now - these are my guys for plumbing! Much better quality and support than any other service I've tried, they show up when they say they're going to show up, they work to the price they quote, and they simply do a better job than any other plumber I know. Highly recommended.

I had a great experience with Mike and Jason at Alligator Plumbing. I called them out because I had…read morea leaking gas line, and Mike was incredibly quick to diagnose and seal the leak. While he was here, he also tackled a clogged sink and replaced some old, rusted pipes that were long overdue for an upgrade. Mike was highly efficient, kept the workspace clean, and did fantastic work. To top it all off, the pricing was completely transparent and fair. I highly recommend them

Simon did an awesome job replacing our disposal and he was very friendly. Would easily recommend…read morehim for work

Had a leaking toilet and the water was getting under the flooring. Jorge came and took care of…read moreeverything! He also shared some knowledge that as a new homeowner I truly appreciate! Very pleased with the work, so happy I reached out to this company and will keep them in mind for future services that may arise! Thank you Jorge!!