Greg was excellent. Very professional. He showed up on time. Work was completed on time. He was…read moretimely in all communications. I would highly recommend Rowehawk. The work he did was of great quality. I will be using them again.

Greg, who owns the company, was professional and explained what was involved with the installation…read moreof the garbage disposal and faucet. He also capped a gas line that we needed done. He came when he said he would, and accomplished the tasks quickly and efficiently. I highly recommend Rowehawk for any plumbing needs!

HVAC unit was installed back in the 90's - crawl space is a tight fit. Sure, we changed filters…read moreregularly, but had not had a check-up that I can recall. Called several companies, dealt with outrageous quotes and fast talk. Brian at Horizon was calm, took the time to explain what he would do. He confirmed our appointment and showed up ready to do a full check up and maintenance. We also asked for a video of the plumbing -which had repairs done last year by an outfit I will not name. Brian did the tune up/clean up. The furnace checked out fine, thank goodness. The video did reveal a significant vertical breach in a major pipe that had been steadily leaking under a bathroom. Brian referred "My PLumber" for the pipe replacement. Dodged a looming disaster! Great job all around. So nice to work with good, honest service professionals.

Our digital thermostat stopped communicating with the main unit, so we were basically without any…read moreAC this morning - going into a HOT day and weekend. Brian picked up right away when I called, and he worked to find time to fit us into his busy schedule today. Brian quickly found the issue, and walked me through exactly what happened and what was needed to ensure our AC works well going forward. Brian was very professional, and it was obvious that his focus is delivering quality service at an economical price point. He takes pride in his work and reputation. I will definitely be recommending Brian to any friends and neighbors that ever need HVAC or plumbing.

My solar inverter went out during a storm. I wasn't aware that I stopped producing solar till I got…read morea huge bill from PNM. I didn't get an alert from my monitoring app. I have had my solar system since the 2018 install. When I called PNM, I was told that they wouldn't help since I owned my own system. Their advice, turn off my air conditioning to lower my power bill. Thats great advice when it's over 100* outside. FU PNM rep. I reached out to 4 different solar companies but couldn't get anyone to follow thru. I finally reached #1 Plumbing. I was able to get an appointment when the tech actually showed up and get an estimate on what it would cost to replace my inverter. The techs showed up when they said that would, fixed my inverter and helped me with the app. I am so grateful that this is done. Plus they were great to work with. Very friendly and courteous. I would definitely recommend them if you have any issues with your solar system. I'm already planning on having them come back to clean out my dryer vents.

I have massive gratitude for the honestly of this company. I had another company install a…read moreheat-pump water heater. I felt like they were inappropriate, so I called #1 to review the "other" companies work. They were able to point out the flaws that would block my new heat pump from being green-tagged. They pointed out the green tag was missing. They didn't charge me. So, I called them again a few months later because they proved themselves to be honest people. They came in, took care of my seasonal tuning and a toilet that was not flushing. I think I've found my trusted plumbers, and that's a hard thing to do! 10/10 recommend!

We hired Kidzz in November 2024 to upgrade our hvac system. They came in with a great price and…read morewere done in half a day! We have enjoyed our system ever since!

I have used Kidzz for a few years for my swamp cooler. First couple years they were reliable,…read morereasonably priced and professional. Last yeat a couple guys came out and my swamp after that just didnt seem to cool so well. it is less than 5 yrs old. This year their prices had increased at least 50% and the service guy estimated i needed parts and my swamp would cost 491.00 to start. It was hard to believe. My friend recommended a handyman. He bought a 16 dollar part and charged me 50 dollars for the service. It is cooling the best it ever has. KIdzz seems to have "up priced" me 350 dollars. Or their aervice person has some competence issues. Not sure if its because I am a woman living alone Or because people need to cool their homes and will pay a lot. Not sure... Just wanted to provide a small warning to others. Get a second opinion.

DO NOT HIRE THIS UNETHICAL AND CRIMINAL COMPANY In Albuquerque, NM, HVAC companies must obtain…read moreseparate electrical and mechanical permits before starting work, as required by the New Mexico Administrative Code (NMAC) 14.5.2.8 and City of Albuquerque ordinances. Mr. Robert Pallulat of Nespolo Mechanical failed to acquire these work permits as required by National and New Mexico State Laws. These regulations ensure that licensed contractors perform work--such as installing, replacing, or altering furnaces, air conditioners, or ductwork--to meet state and local safety codes. * Permit Requirement: Separate mechanical and electrical permits are required for heating or cooling and electrical wiring, respectively. Nespolo Mechanical failed to acquire either of these permits. * Mandatory Licensing: Only licensed contractors are authorized to pull permits for, install, and obtain inspections for HVAC ductwork and equipment. * Law Source: These requirements are mandated by N.M. Admin. Code § 14.5.2.8 and local Albuquerque building guidelines to ensure safety. Mr. Robert Pallulat of Nespolo Mechanical violated this Administrative Code by failing to pull both electrical and mechanical permits. * We never demanded anything, we asked to speak with Mr. Pallulat due to his journey men refusing to answer our questions and redirecting us to speak with Mr. Robert Pallulat. We called and texted Mr. Pallulat (please refer to evidence folder) and he responded with informing us with the following text: "I am at a training, I will call you back during lunch." We agreed to halt work until we had a chance to speak to Mr. Robert Pallulat, but it was Nespolo Mechanical that decided to stop the work altogether. It turns out that Mr. Robert Pallulat was not in fact at a "training," and he was instead getting extensive dental work done and not able to speak. I have provided Mr. Robert Pallulat's text response that he sent on the late evening of March 12, 2026 explaining that he could not speak due to anesthesia. Before we even heard that much from Mr. Pallulat, however, the Nespolo Mechanical crew member Ricardo Rivas returned hours after the work order had been stopped to ask if he could retrieve "something he forgot" from the back, and he then roughly ripped out the furnace they had begun installing and dragged it through our backyard and out of our property. Nespolo Mechanical has advertised on public television that they are clearing out their warehouses and offering "free furnaces" but the ground truth is exactly the opposite. They have distorted a rebate offered to any HVAC company by the manufacturer into a deceptive fictitiously false advertising campaign. Nespolo Mechanical, specifically Mr. Robert Pallulat, are attempting to distort the chronological sequence of events in order to distract attention away from the fact that they were in violation of the State of New Mexico building safety codes when they bypassed the permit process from the outset: * Process: Contractors must file for permits before starting work, and work must be inspected by a city inspector after completion as required by as required by New Mexico Administrative Code (NMAC) 14.5.2.8 Consequences of Not Pulling Permits Failure to pull permits in Albuquerque can lead to fines, work stoppages, and required removal of equipment to pass inspections. It is the responsibility of the licensed contractor (or homeowner in limited cases) to pull permits before work begins. The Nespolo Mechanical HVAC project was stopped BY Mr. Pallulat of Nespolo Mechanical. They had ordered and brought to our job site a 24-inch coil, and Mr. Pallulat had informed his crew to make room for that 24-inch coil. It was when the workers on site drew our attention to 24-inches being the incorrect size for the furnace they had already begun to install that we began asking questions about what was supposed to be present and only then were subsequen serious concerns raised. Our family - our one year old child - was left without a working furnace in freezing temperatures. Mr. Pallulat told his crew to abandon our work site and clear all equipment and materials, leaving our old but fully functional units out in the yard exposed to the elements, and therefore rendering them unsafe for further use. Mr. Pallulat failed to contact us until the following day via an extremely insulting and flagrantly inflammatory email which we will respond to here in detail, item for item (please see the email and our included responses below). In addition, we have audio and video recordings that clearly document the Nespolo electrical worker describing how he planned to install the electrical lines. The drill holes he left on our wall and the hole he drilled through it illustrate the path of the electrical lines he planned to install before we agreed to halt the project until we had received confirmation and clarification from Mr. Robert Pallulat, when he was supposed to call us back "during lunch"

Willing send a second technician to address the issues that its first technician did not address.read more

They've helped me out on two separate emergency needs when I struggled to find anyone else that…read morecould come help in a timely manner. I've utilized both their plumbing and AC repair services and they were both excellent. Dependable and timely service is why they will be on the top of my list of companies to call when I need help with AC and plumbing needs. I'm going to try their electrical services soon as well.

Three strikes...you are out…read more Earlier this year, TLC came out to reinstall 3 sinks after countertop installations in my kitchen and two baths. They quoted me approximately $165/hr. for labor on the phone. On the day of the work, two men showed up and said that since there were two of them it would now be $100 more per hour than originally quoted. The good news, they said, was that they would be done twice as fast. I didn't have much of a choice since I had no working sinks. It ended up taking them over 4 hours to complete the work, with one man just standing around watching the other. Naturally, I was outraged with both the last-minute change, the amount of time the job took, and the bill of $1200. To their credit, TLC did refund $300+. Around the same time, I had TLC come out to replace an electrical outlet in my kitchen. While looking in the electrical box, Robert told me that my box was out of code. My breakers were 25 years old and they should be replaced every 25 years. Foolishly, worrying about safety and fire potential, I agreed to have TLC update and upgrade my box to the tune of $4500. I did this without first doing my own due diligence. After the work was done, Robert and the electrician who actually performed the job apologized to me because they saw a broken panel in the box. Robert had not seen it prior to performing the upgrade. I was told this after the work was already completed without the panel being replaced. To fix that problem, it would require a lot of additional work to satisfy code requirements. The additional work was originally quoted at $9000, but eventually Robert came down to $7000. Go figure. Feeling that I had been misled by TLC, I asked Robert a couple of times for a written estimate that included the reason for and the scope of the additional work. Since, I had already paid $4500 + tax for a job that apparently now did not satisfy code requirements, I wanted to understand what and exactly where the damaged panel was located. It was not readily apparent to the naked eye. I was not about to authorize any more work without fully researching and understanding its necessity, and without consulting professional sources as to its veracity. What I eventually received from Robert was a text message with a brief description of work and an estimated price, however, it provided none of the detail I asked for. When I pressed for more information, I heard nothing more from Robert. Feeling compelled to pursue this matter, and knowing that my knowledge is extremely limited when it comes to electrical matters, I employed the assistance of a relative who has been a highly respected custom home builder in Santa Fe for almost 50 years. After inspecting my electrical box and the limited information provided by Robert, he was unable to find anything out of place that required attention. To substantiate that, he sent one of his trusted electricians out to completely survey the situation, and I was told the exact same thing by this electrical professional. In fact, I was also told that I never needed to do the original upgrade to replace the breakers because my electrical box was never out of code in the first place. Finally, in early August (2026), I needed to have an outdoor electrical outlet upgraded. TLC sent two electricians out to dig a trench and run a conduit from an existing working outlet to the outlet in question. They informed me that the possibility of injuring an irrigation line existed, but they would inform me if that happened. On week after the work was completed, I noticed that the area where the work was done was very wet. They had broken an irrigation line and never informed me. I had to hire an irrigation specialist to come out to replace the line. Truth be told, I would never have used TLC for that job if I had known what I know now about my electrical upgrade. A call to the company regarding this matter has gone unaddressed. I have made many mistakes by reusing and trusting the integrity and honesty of TLC. $4500 was a big price to pay to learn that you cannot always trust the professionals. It is my hope that this review will spare someone else that hard-learned lesson.

Was quoted $11k to replace an existing air conditioner that had a leaky pan. The unit was quoted at…read more$2000 and labor at $9000! There was almost no description of what the labor was for and when I asked i was told by sales they just deliver the quote not the price. Obviously they didn't want the job.

Our tech, Jared, was on time, polite, knowledgeable, provided photos and explained repairs needed…read more Very happy with his service.

Ruben replaced the 5-ton air conditioner at my place in Old Town Albuquerque and was both…read moreproficient and professional. He is very knowledgeable and very customer responsive. Steve Holmes

From the owner: Rio West Mechanical Solutions LLC is serving the Albuiquerque Metro and Rio Rancho areas. We are…read morelicense, Bonded and Insured. We provide Residential, Commericial, and Industrial services for Heating, Cooling, and Plumbing. Heating Services: Furnace Install, Repairs, and Service, Mini Split Systems, Carbon Monoxide Testing, Radiant Heating Systems, Combustion Analysis. Cooling Serivces: Swamp Cooler Conversion, Refrigerated Air Install Repair and Service, Evap Cooler Install, Repair and Service, Duct Work, Startups & Shutdowns, Mini Split Systems Plumbing Service: Fixture Repair and Replacement, Tankless Water Heaters Instal, Service and Repair, Water Heater Install, Repair, and Service. Water Leak Repair Call Today! We'd Love to Help! Giving discounts to veterans, seniors and first responders Free air purifier with every conversion

The serviceman seemed competent. He did give an estimated bill at the end of repairs that was…read moresomewhat high but competitive. The bill that came from the bookkeeper was almost 60% higher than he estimated I paid it, but feel tricked. Get a firm quote before agreeing to allow them to proceed! They are tricky after the job. Almost $1,600 to service two central units.

Excellent communication. Professional and thorough…read more Priced very competitively and were able to get the evaluation and job done within 72 hours. HVAC furnace and AC unit replaced Very satisfied!! Can't wait for the years to come Price was very good compared to competition! If you are shopping for a unit and have questions, feel free to send a message. A competitor, last year during the heat wave, quoted me TWICE as much to replace! Nope. I'm loyal to mesa now!

Josh and his staff recently responded to a very last minute ordeal we were having as our hot water…read moreheater failed to the disadvantage of our customers. PMC pretty much stopped what they were doing on a few other projects to some help fix our issue. If anyone is looking for a super dependable company to handle their heating and air conditioning needs, call Plumbing Mechanical Company @ 505.470.0531

From the owner: Plumbing, Heating, Cooling, Remodels, Excavation, Water Heater Installation, Water Purification and…read moreTreatment Systems, Water Filters, Lift Stations, Garbage Disposals, Irrigation systems, and Gas conversions.