Their hours are not accurate or they do not honor them , showed up for a pick up 20 min before…read moreclosing time and 2 guys just sat on the counters , while I knocked and when they saw me they sorry they are closed

I'm writing this as a former part-time employee who worked here for one month before quitting…read more Only got paid $12.35/hour to get treated like s*** by my two managers James Mwenje and Troy McGee. Troy is just an all-around unfriendly person that never taught me anything. He's super hostile, not in his words but in his body language. The look in his eyes screams that he wants to take his stress out on me. James, on the other hand, is someone I had nothing but respect for during almost my entire stay there except for my last week, where I lost most of it in him. He is extremely judgemental with the way he breathes down the neck of his employees. Same goes for Troy. Even early in the morning when I am pulling my car in and parking, James is giving me crap by calling me a terrible driver, which, okay, I can take that, because I am, but all I was doing was fixing my damn parking. I'm not even clocked in, and you're gonna talk down to me like that? Then on multiple occasions, he starts saying some offhanded comments like, "Man, how do you pay attention in school?" I have ADD, Attention Deficit Disorder, and he thinks I can learn a new skill just by observing it once and not even going over it step-by-step. That's not how the human mind works. I even told him during my job interview that I quit college due to COVID and online classes, but he doesn't remember that and is somehow criticizing me. Great. "What are you doing standing there with your arms crossed?!" That was when Andrew Johnson and I already frontfaced and cleaned the store around 5:00 PM while James wasn't there, so what did he want us to do? Frontface again? Pretend to work? I'm type 1 diabetic, and I am entitled to take a break whenever I please, but he thinks I'm willing to put my life at risk for this job, which I absolutely will not. Speaking of pretending to work, another thing that pisses me off about AutoZone is how whoever does the planograms forces us to change the price labels and/or price changes every week. Haven't you heard the old adage that you shouldn't fix something that isn't broken? And who is leaving so few employees working on Sunday, our busiest day of the week? Other than that, I have nothing but nice things to say for the other employees and would like to shoutout Mark for his hard work, Andrew, Dylan Johnson, and Monica Lewis for having the common courtesy of being nice to me unlike certain people, Christopher "Angel" Gutierrez for helping me out with his knowledge of vehicles and being able to speak Spanish, and most importantly, Ryan French who I have the utmost respect for as he deserves the highest promotions possible.

Today I had the pleasure of being assisted by Manager Luis and employee Ester, who was in training…read more From the moment I walked in I was greeted with a smile and nothing but kindness and wonderful service! Luis went out to my car and was able to easily access the burnt out brake light, Ester came with and watched as Luis explained things to her - he was a great teacher. When I asked multiple questions to him, he always replied 'yes, ma'am'. Nice to see such nice manners by young people today... There is another 'chain auto parts store' that recently opened literally about 1/8 of a mile down Smoky Hill Road.....I have been going to this O'Reilly's I would guess for about 15 years which is about when they originally opened. No need to even think about going to the new competitor when I have always gotten 5 star service from O'Reilly's! Thank you for your awesomeness!

Today the team is this store was amazing! I want to give the assistant manager Ken I believe his…read morename is a huge shout out! he went above and beyond to assist me! I would highly recommend this store. by far the best customer service from any of the other O'Reillys I have ever been to!

Went in to get some window moulding adhesive... kid took me right to the "super glue" area then to…read morethe body shop supplies. THEN the phone rang and he left me to go answer the phone. That's when I walked out.

Went to return an item that I purchased from their Quincy location because the Quincy location…read moredidn't have $140 to refund me my item that I purchased so they recommended me to go to the Hampton location spent 20 minutes there and heard the store manager Leo deoliveira complaining to the other store about why are they sending customers to his store to receive refunds? And he is supposed to be the store manager That was very childish and unprofessional of him to do that when he could've just given me the refund there I just walked out. He had me waiting there for over 20 minutes will not be returning to this location at all. Very disappointing

I've been having check engine light issue with my 08 Toyota. This location has always come thru…read morewith great front and commercial counter help and troubleshooting of mechanical problems. I would recommend this location for its professional service with customers.

I always rely on Advanced Auto because the staff is very helpful, extremely knowledgeable and most…read moreof all, courteous. I've been coming here since 2013 (yep, I keep my receipts as proof) and I can always find the part or accessory I need for my Jeep. As an added bonus, their sales team helps with (select) installs. Today, I had to get a new battery (it lasted me 5 yrs but was only cranking about 420amps). I was not charged a core fee and Joel took the time to switch it out. The latter I was so appreciative, not only because I didn't have to risk breaking a nail but have you seen the spacing (or lack thereof) in a Jeep? Its a tight squeeze relative to riding the H line during rush hour. Seriously, it was a busy weekend and that Joel took 20min of the afternoon to switch out the battery meant a great deal to me. Advance provides FREE testing of batteries, starters and alternators, install with purchase of battery or wiper blades, battery and motor oil recycling (oh yeah!) and loaner tools with deposit. How cool is that? Thank you Joel! I'll be seeing you next time for the A/C Pro kit!

This place is great. I went in for the first time today as the engine light was on. Peter ran the…read morediagnostic and because he's so knowledgeable about cars was able to explain the issue to me. I would also note that while there were people in there, the phone rang, and people came in (short line) as I was headed out the staff there run through things efficiently and manage to not keep you waiting - while also taking care of things. If I ever need anything I'll come back to this location for sure!

Stopped in to get a replacement windshield wiper blade for my rear window. AutoZone had a booklet…read morein the aisle next to the blades, but it only went up to cars made in 2018 or earlier. Fortunately, a sales clerk was able to look up the appropriate part for me on the computer. Bonus--the manager was able to replace the wiper for me, and I watched so I could do it myself the next time. Fast, friendly service at reasonable prices.

We have been long time patrons of Smoky Hill Auto. Our daughter's Honda Accord check engine light…read morecame on so we took it to SHA. We were sending her out of state to college so needed the reassurance that the car would be reliable and safe. When we heard the business was under new ownership, we weren't sure what to expect. I was incredibly impressed by the expertise and troubleshooting diligence exhibited by Kermit and the team at SHA. As a female, I usually hate speaking with auto shops because you either get dismissed or talked down to. Quite the contrary! Kermit walked me through the issue, was transparent along the way, showed me photos to review the work that had been done, and exhibited excellent customer service. Their pricing was fair, the car is fixed and I feel relieved that my daughter's car is back on the road. 10 out of 10 recommend.

I have been looking for new trusted mechanic for some time, and a friend recommended Smoky Hill…read moreAuto Highly...After speaking with him and his experience, I did some research and found great reviews on both the Business, and the Owners and Staff. As a result, I stopped by one day and spoke with Phil the Service Manager to my great liking, so I made a service appointment. Today I had that service, and my research had become reality as I experienced Great Service, Honesty, Friendly staff, including the Owners, and am proud to say I am a New Customer for Life! I have never been more happy with an Auto Service Provider than I am with my experience with Smoky Hill Auto. Highly Recommended!! I was even quoted a great price on New Tires that is better than a quote from a place I had dealt with many times over the years. If you are thinking you need a new Auto Service, Look No Further! Stop by and see for yourself!

This is one of the best auto parts I've been too. I was looking for a low beam light and did not…read moreknow how to replace it. Travis was awesome he not only helped but walked me through the process.

Service here was fast and professional. I walked in and before the door behind me was even closed,…read moreone of the employees already greeted me and helped me find what I was looking for. Complete, friendly and dependable service all around.

young lady was very annoyed I asked her for help opening my hood that takes two seconds. acted like…read moreit was a huge inconvenience in her empty store. I left and went somewhere else. mind I was very nice to her and she didn't want to walk to my car to help me

I'm so impressed with the customer service and knowledge here. Al has helped me multiple times…read morebecause I usually don't know exactly what I need; he's professional yet kind and patient! Just a few days ago my windshield wiper blade had fallen apart while I was cleaning snow and ice off my car: I took parts to Advanced and Alberto helped me ; reassembling it on my car and made sure it worked; he could have sold me a new set for all I knew about the problem! He also was kind and knowledgeable-- love these employees and will continue to go here even with other stores closer.

I realize my left headlight went out I don't wanna be driving around like many others with one…read morelight Very helpful I couldn't get the clips off my headlamp lights. Well I bought the parts there they installed my new headlamps

Battery dead. Car wouldn't even turn over. Got a jump and drove straight to the store. Called them…read moreon they way to make sure they can change the battery for me. The associate who answered asked for the car make and model and told me they could, Went in and Evan was then one who helped me on the phone. He showed me what batteries they had and answered my questions about which to select. I chose one and then Evan installed it for me. They took my old one. I can't say enough about Evan's service. He was attentive and professional. He took great care about doing a good job and helped me find something else I forgot I needed. What a great young man to have working in that store. I highly recommend coming here as I received such great service. They also have a rewards program.