We had a wretched experience and while I hope it was a rare night, it was enough that we (my family of 4, mom, dad, and sister) don't ever want to come back. Service was super slow (20 minutes to take our drink order, 20 min to bring drink, 15 min to come back for our dinner order, etc), despite being practically empty. When our food came, half of the orders were wrong or missing something and the other half were cold. We asked for a manager, but was told she was too busy. it looked like the manager and half of the shift were simply hanging out in a booth drinking soda and talking. Mine was the only meal that came out good (so there's that! Haha). read more

It's cheap is what I keep hearing... I can't find anything that they serve that I can't get a better version of somewhere else.

This is on par with your standard local chain restaurant. Moderate price points, quick service and big portion sizes makes this place an excellent stop off for lunch. That being said, I cannot really complain. The chicken sandwich was good and it was only $6.95. The amount of french fries and the salad I got made it an even better deal. The server was really nice too. Give it a try if you want something quick! read more

Like, this is a decent restaurant. Everyone enjoys the fishtank and water feature. But every single time I've eaten here my food has been less than desirable. read more

Great Value! Food is good and portions are great! I had the Buffalo Chicken Wrap and it is enough to share! The sides are great and the salads are always fresh and the Honey Lime Vinaigrette is amazing! The restaurant chain does not take reservations but bar seating is first come first serve. Food quality is good and good value for the price! read more

The service was awesome but every time I eat here the food quality is questionable. Never as good as the one in Pigeon forge. I always get good service but like i said the food is cold and could be better. Love my buffalo wrapper, just wish they would pull the level of quality up. read more

Came in around 10:20pm ordered our food. We ordered steak and chicken tenders. When our food came out it was completely wrong. We had no chicken tenders, we asked about it. They came out and said the back of kitchen was already closed that's why we didn't get them. Waiter ask if we needed more drink we said yes. He came back to table and had one of our drinks but then told me they already got rid of the rest of the tea. The manager didn't come out and say nothing and we didn't get a discount on our food. I will not ever go back here. read more

Took us 45 minutes to get our food after ordering. It was lukewarm. They were not busy. Tiny slice of salmon for me and my husband had 2 tbs for his mashed potatoes. Lunch is great there. Supper, not so much. read more

The food was good, at least that is what i heard. They never brought out my food. The service here really does lack quality. I have been here before during mid afternoon and had 5 star service, but the other night was dooms day. The waiter never even came back to fill up our drinks. Considering after 3 trips to our table you think my food would have came out, but not a chance 1 hour and still no food, really disappointed. read more

I've only been there twice, and had the ribs. They were awesome, i was surprised at how good they were, especially for not being a rib house. I just hope the rest of the menu is as good as the ribs. read more

We were fortunate to stop here based on reviews. We had excellent seating. Excellent service - thanks CODY - and all 3 meals were fabulous! Meals were chicken, shrimp and tilapia. sides were awesome and the buttered honey croissants are to die for. We were pleasantly surprised with pricing as they could easily charge more for the quantity and quality. This restaurant I will defi itely return to and applause to all the staff touches we had. Awesome experience....just saying!!! read more

My family and I have been customers of cheddars for many years. We have always gotten great food and great service. Tonight none of that happened. It took about 25 minutes to get our food. When we got it my mothers meal it was cold. She ordered white fish. Cold fish is not appetizing. My baked potato was cold. The Diet Dr Pepper was flat. The waitress said there was problems with the coke machine. We asked for tea. We finally got it when we almost finished eating. The waitress said it was only her 2nd day. She had like 5 tables alone. Everyone in our section had major problems with their food. The manager had to come over to three tables to deal with issues with food. When we got our bill they over charged my mom's meal. We had to ask for it to be corrected. This was a horrible dining experience. We asked for the manager but she never came to our table. read more

I'll be brief. The parking lot tells the story. Great food, low prices. The best bourbon glazed salmon I've ever had. There is much to choose from on the menu, servers are prompt. The place can be a bit noisy, but that is because it's always packed. The appetizer of potato skins is to die for !! I recommend you try it. read more

I've always liked Cheddars. Really good prices for the amount of food you receive. Although, I do have one complaint. I love that cookie dessert that they have, but can never have it because I fill up on the food. Lol. read more

I just LOVE this restraunt. Never had a bad meal ,or service. I had the ribs. My hubby had the New Orleans pasta. We both as always. Very satisfied. Also there are menue choices. That are for all budgets read more

First time and it exceeded my expectations. Good food, fast service, and friendly staff. Will definitely go again.

We were in town for a wedding and needed a quick, painless lunch place and Cheddar's was our choice. The restaurant was clean and the service was good. The food was tasty and was served in huge portions, and the menu was something along the line of an Applebee's. read more

Really great food! First time there. Our waitress was very nice and helped us make our decision which I was very happy with!

I've been to several of the Cheddar's locations and my first and only visit to this location was very disappointing. The service as acceptable but the food was marginal at best. We ordered he onion ring appetizer which especially good at other locations but here is was saturated with old fryer oil and inedible. The entrees were better but also not up to par. It was probably just a bad day for this location but so far I have not decided to go back to and probably won't. read more

They always have good food and a comfortable atmosphere. If you go, ask for Kyle. He's the best server there! Quite a character!

I downloaded the Yelp App just to write this review. This restaurant is poorly run. Our waits for both seating and service were more than double the estimates given. Our food was cold and poorly made. Our waitress, however, was not bad at all. Overall, I would not recommend this restaurant to anyone not desiring cheap food, poor service, and an expensive price tag! read more

Our server, Makayla, as fine. But other than her everything was sub-par. We came in on a slow Sunday night. Our food took 45 minutes. Then came out wrong and we waited even more time. It was almost an hour and a half before we could eat. Makayla kept our drinks filled and we have no complaints with her but the rest of the experience was not good. read more

Tried my best to like this place, but its not gonna happen. Called in a to go order today. Was put on hold for 10 minites just to get disconnected/hung up on. So i called back, put on hold again for several minutes. I ordered a bacon cheeseburger,( with toppings on the side) and a fried chicken salad. Got there, and after waiting for the bar tender to fix an employee an alcoholic drink and a talk for a few minutes i was able to get my order. After cramming my food into a bag, she basically threw my reciept at me. She acted as if i was disturbing her. Then i got my food; IT WAS WRONG!! It was as kids meal cheeseburger with all the toppings on it, and the chicken was cold. Not barely warm but cold like it was refrigerated or something. They were not busy, and they probably never will be. They clearly need new/better management to whip this place into shape. I really believe this could be a successful location, if they got somebody to run it right. We wont be back!! read more

I love Cheddars. Best Bacon Cheeseburger I have ever had. And talk about affordable, such a great deal for so much food. Love it, Love it, Love it!!! read more

Ate here for first time this evening, this place is Great! Food is very reasonable, and lots of it. Not to mention taste, wonderful. This prob be normal stop from now on! read more

Great food. Great service. Great atmosphere. Our server Will was awesome I have special dietary needs and he was amazing about it!!! We will definitely be back!! read more

If you want a hamburger with taste, don't waste your time here. They only will cook a hamburger well. Yuk

Went here with entire baseball team, parents, and family. Staff was super friendly and fast. Monte Cristo with raspberry is the best I've come across. Full menu with plenty of options. read more

The Mac&Cheese is an abomination. Check Pinterest for some neat macaroni recipes. But the cheese fries are good. Love the sweet tea too. But really bad Mac&Cheese. Also, the breading on the chicken tenders js too bland. The sweet carrots are good, but you should go to Cracker Barrel for inspiration, they have AMAZING sweet carrots. read more

We tried this restaurant while here on vacation. Food was very tasty, presented well and reasonably priced. The service was exceptional. Our waitress was covered up but still very efficient and friendly. We will try this restaurant again. read more

Amazing food and exceptional service. Great amount of food for the price. Great customer service and wonderful staff.

My husband and I were in town because he is working at the Air Force base. So incredibly thankful we chose Cheddar's last night for dinner. Sometimes it isn't always about the food, their customer service and welcoming nature far outweighed any other dinner experience we have had. The food was wonderful but the manager on duty (Janet) and the kitchen manager (Tina) went out of their way accommodate us and wouldn't let us pay for our dinner. Our amazing server, left a note that thanked my husband for his service. Cheddar's has our business and out sincere gratitude. read more

I want to this cheddars in Alcoa Tennessee last week with some people visiting from out of town usually I'm very happy with cheddars but on this particular occasion we waited very long for the food and three out of the four meals were cold when we got them read more

Had the steak and shrimp, it was so good, I want to figure out how to season my shrimp that way! Good prices, I was shocked at how little the bill was. Very happy with the customer service. read more

I loved this place but tonight I was so disappointed and extremely upset. The food was so horrible I don't think I'll ever go back . It was cold ! I had the chicken tender and shrimp had two pieces of shrimp I asked for broccoli and got rice that tasted like armpits. My husbands steak was so dry and fatty and over seasoned he didn't even eat it. Unusual for my husband. My daughter mac and cheese was cold . I have never been so disappointed in a restaurant of this magnitude. Are waiter hardly checked on us . It's took over 45 minutes just for the food to get to us. Did I see a manager no not one in sight. Let's just say aweful read more

Excellent food at a greast price. Very inviting atmosphere. I will be back...o yes I will be back. Great Job Cheddars

I love the restaurant. The service and atmosphere is great. Your food is delicious but I am gluten intolerant. That doesn't just mean that I have an allergy to it. It means that a small trace makes me deathly sick. I have Celiac Disease which make me intolerant to nay thing that have wheat barley or wry in them. You need to study you menus and make sure that you have a menu that you are confident does not have gluten in it. Sometimes seasonings have a trace of gluten in them. I ate there this week and had a delicious meal but then I had stomach pain all night long. Something in that food had a trace of gluten in it . Thank you I appreciate the effort you have already made to help gluten intolerant people but you need to search even spices and seasonings . You will loos e customers if you don't. You will gain customers if you do. Daisy Wilburn Maryville Tn dabuew@gmail.com read more

My daughter and I went here for an early Fathers day lunch. Thank you Chedders for ruining just about every part of the meal. Hostess was nice enough. Waitress was pleasant but completely incompetent throughout meal. To the empty water that she passed by the table numerous times without filling/replacing, to not bringing salt and pepper which were requested early and not brought until entrée. The first two croissants were warm and very good. The second ones very doughy and obviously not done by the size and color.The chips were very stale on the appetizer. Replaced with fresher ones. They were literally left over from before covid by the taste. Salads came maybe three minutes before entrée at the most. Croutons were mushy and unedible. The steaks came well done with a medium request. Mine sent back for a new one which came back as the worst two pieces of meat that I have ever eaten in a restaurant. Yes, two pieces that were supposed to be sirloin. One piece that looked like a Steakums only smaller and not nearly as good. the other was barely better. The French fries were barely warm and close to soggy. The one other good thing about the meal was the ribs I took home and ate later. The only other good thing about the meal was spending time with my daughter. No, I will never go back to this place and advise anyone I can not too. read more

Went to Cheddars for dinner tonight. We ordered some chicken tenders as an appetizer. More on that later. We ordered our meal, I asked the server if I could get my burger medium rare they replied yes you can. My wife ordered tortilla soup and a house salad. I also ordered a house salad as my side. Both salads came out before the appetizer. When the appetizer finally showed up as we finished our salads, the chicken was cold and the celery was old looking with no snap. My burger shows up well done and dripping with mayo. The tortilla soup was awful and my wife didn't eat it. We really wanted this to be a good experience. Oh yeah, our server complained at every table visit about the new computer system they are using. read more

Was awful, dirty looks from the hostess and server. Ordered mango teas which are made at the bar and we were seated by the bar. 20 minutes later still no drinks. And it was dead. So we left read more