The fish and jumbo shrimp platter was like eating a fish bites and baby shrimp platter, A Huge let down!!!!! ...... PLEASE bring back the bbq chicken leg quarters please! read more

First time at this location. Floor was dirty with food. We were seated at a booth which had crumbs all around it and dirty table. Everything needs a good deep clean! Ordered chip and dip appetizer. Chips were not fresh and tasted old and soggy. Croissants were warm and soft. My guest requested the Monte Christo sandwich. She was told they didn't have any more! We ordered the fish and chips. Luke warm fries and tasteless fish! Disappointing. Bathroom was dirty and toilets were unpleasant! Paper towel dispenser doesn't work . They have put it on a paper towel holder. Don't need to return. read more

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We waited almost an hour for our food to come. We didn't get any silverware and had to go searching for some. The waitress finally brought us extra honey butter croissants and refills on our tea while we waited. My husband's cheeseburger was OK at best, but my Monte Cristo looked absolutely nothing like the picture. It was overcooked, minimal ham, no powdered sugar, and no jelly came with it. It was inedible. We wanted to get the fried apple pie for dessert, but decided that it would most likely not be worth it either. We will not go back. read more

Went on my birthday.. the waitress took 5-10 mins to come to take our drink order. We ordered 2 Budlight tall drafts bc they didn't have michelob ultra on draft. While waiting over 10 mins I went to the bathroom and while I was in bathroom she came with 2 Budlight bottles and she asked my husband was this what you wanted... he said yes bc we had been waiting forever and we were thirsty. Also ordered the chips and queso... which they didn't send with salsa(like stated on the menu) So then whenever she came back 20mins later to take our food order I told her we ordered draft and I did fuss bc it's my birthday. She sent the manager over there.. he covered the bill we didn't order more food. The chips and queso wasn't good either. read more

Another horrible experience.. Food took over an hour and a half to come out, and it was cold! We had a party of 12. Instead of giving us two experienced waiters, we had a new girl who was in training. Very sad situation! read more

Cheddar's Scratch Kitchen - Bourbon-Glazed Salmon & Shrimp w/ Fresh Steamed Broccoli & Loaded Baked Potato W/ Bacon - American Near Me - Greenville, South Carolina

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Extremely disappointing experience tonight at this Cheddar's. After waiting nearly 1/2 for my one dinner, my salmon came out so overcooked that it looked like dried out chicken. I asked for unsweet ice tea and was given sweet 2x. When I finally spoke to the manager and asked if she would eat the salmon I was given she responded "No, because I don't eat salmon." When I finally got the remade dinner it was better but still very greasy. I had no silverware since they whisked it away with the original plate. No one ever came to see if everything was satisfactory. read more

Cheddar's Scratch Kitchen - American Near Me - Greenville, South Carolina

Waited 15 minutes for a server. It wasn't their night. Will try again in another night.

The whole family was happy- what a miracle. This is southern cooking at it's finest- everything on the menu is comfort food. Pros: friendly, knowledgeable service. Good food, large expansive menu with something for everyone, clean, plenty of parking, yummy appetizers. Beautiful interior decor and design, helpful hostess and entryway experience. The kids and my husband basically licked the plates clean. You can pay at the table on the games tablet and so you have the freedom to leave whenever you are ready. Cons: it's not cheap, portion sizes are medium to small- I ordered shrimp and I got 4 small ones with thier tails on. I wasn't terribly hungry but if I had been I would have been unhappy. We didn't have a to-go box between the 4 of us which is unusual so that is just awareness on the portions. Overall, would defnitely go back. It's different, we don't have a Cheddar's where we live so it's a nice change for us. My family was raving fans of the yumminess of the food. :) read more

We highly enjoyed our meal.... Hott n delicious..... it's been a few yrs because it had started getting boring with the menu.... Good food tho!! I'll definitely be back read more

Cheddar's Scratch Kitchen - Steak Tips My sons plate I had the chicken Country Fried Chicken My oldest had Smokehouse Burger My daughter had New Orleans Pasta - American Near Me - Greenville, South Carolina

We had the shrimp Alfredo and monte Cristo sandwich and both were great. Honey butter croissants were delicious and the wait staff were courteous and friendly. Highly recommend. read more

Only wish I could rate it lower than a one. I ordered sirloin steak, way too much salt. Service was worst I've ever experienced. My grandmother is slow but she's 90. Server acted as she could give a damn. Pay cash so you can determine tip. They charge gratuity for 2 people $13 tip on a small order with TERRIBLE SERVICE. They have service like Hardee's. read more

Pretty much your standard Cheddar's. Nothing fantastic, nothing terrible. Seating was quick, the service good. My burger was good. Opted for the fries as my side, a little over done. She had the grilled Chicken Pecan salad; the greens could have been fresher. Prices are fair. Solid choice for a quick lunch. read more

Absolute worst restaurant experience I have had in Greenville. Super old grease and food was absolutely saturated and disgusting Steer clear of this place management and service do not know what they're doing nor how to communicate with customers Never received my $12 and change refund for the item not replaced and their customer service ghosted after giving me a $50 gift card which I informed them I didn't want and refuse to use because I will never return to that restaurant read more

Cheddar's Scratch Kitchen - Disgusting restaurant you should avoid - American Near Me - Greenville, South Carolina

Absolutely disgusting, the wait staff are extremely rude, disrespectful and severely unprofessional. A few of my friends and I went for lunch just to have our "waitress" roll her eyes at us and being very careful free. After that another girl AJ wanted to cause a scene by being rude to us and basically wanting to cause trouble. Stay Far away from this location, management needs to clean house and bring more professional people in who actually knows customer service. Food was extremely dry, bland and outright disgusting. You can make better food at home then spending your hard earned money on low grade food. read more

While I can't remember her name and don't see it on the receipt, I will say whoever served us at the bar this past Saturday afternoon was amazing. Although wait time for the restaurant seating wasn't long, it was an empty bar. Our bartender was super attentive and drinks were wonderful. Food came out fresh and ready. Not too noisy, but not too quiet. Will say it was a little chilly and moved down a couple seats. A literal perfect experience for a Saturday lunch. Had the: key west chicken and shrimp and the grilled salmon. Of course, the buttered croissants were great too. We had great service and will definitely be back. read more

Cheddar's Scratch Kitchen - Island Tiki - American Near Me - Greenville, South Carolina

Food is excellent the staff is friendly and efficient. The ambiance warm and friendly.

Wait 50 minutes just to get a seat and to be treated like crap by the server. Wait another 28 minutes for our appetizer. And another 33 minutes for our dinner. I travel 1075 miles for a business trip. took my mother dinner and have one of the worst experiences i ever had. I will recommend this place to my worst enemy. I will never comeback here. The manager and the servers sucks. Sadly I have to put 1 star I wish I could put 0 stars. Sadly they will loose the 3k monthly revenue from my company. I'm taking my business to Longhorn Steakhouse. I don't need them. Horrible experience. A totally F- read more

Cheddar's Scratch Kitchen - I took my business 1.6 miles down the road. I spent more money but the service was great ! - American Near Me - Greenville, South Carolina

Nadia was our very nice server. Great service overall!!! Delicious chicken pot pie and house salad with blue cheese dressing. Croissants were very good too! read more

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Food was good the service was good I will come back soon this location. Ambiance was amazing should come back.

the food was tasty and well prepared. our server was efficient and friendly. thank you read more

Great comfort food at a good price! The portions were generous, everything tasted fresh, and the service was friendly. The atmosphere was cozy and family-friendly. A solid choice for a casual, satisfying meal. read more

Cheddar's Scratch Kitchen - American Near Me - Greenville, South Carolina

Food was really good and came out pretty fast but I was there at about 11:30 am. Server was attentive and pleasant. Nice pricing for a lunch in Greenville. read more

Cheddar's Scratch Kitchen - Lemon pepper chicken over rice with carrots and broccoli - American Near Me - Greenville, South Carolina

Great food at a great price. I usually get the salmon but I tried the veggie philly lunch special today. At $8.59 for the sandwich and potato I thought it was a great deal. The salmon I get is only $14 too, I appreciate that it also comes with rice in addition to the 2 sides. I had younger female server who abandoned me after delivering my food so I ended up leaving cash (never even got the check) and didn't tip. read more

Very upset with the service ,the food WAS MID and I know they could better but still good rolls

We had Fish and Chips, which were good, but we had very poor service. our server "India" was tending bar, so she came over to our booth to take our order. we didn't get much service after that. we ran out of water but never got a refill. I shouldn't have left her a tip, but I did. read more

I recently dined at Cheddar's and ordered a meal, which was delicious and prepared very well. Unfortunately, the service during and after the meal didn't match the quality of the food. When it was time to pay, I paid in cash and purposely broke a large bill so I could leave a tip in cash. The waitress returned with my "change," but I noticed it wasn't correct--there were no coins and no receipt included. When I politely asked about it, she responded loudly and with an attitude, saying, "Oh, you want your 28 cents?!" This was surprising and uncomfortable--I simply wanted to make sure everything was correct. She never did offer an explanation, receipt, or give me my correct change. All I knew was that I didn't get my true change. I didn't know how much was exactly due to me and when I asked - she got very defensive and angry; it was uncomfortable and confusing as to why she keep this small amount of change. Maybe she kept more...who knows at this point. Additionally, throughout the meal, the waitress did not check on us or offer refills, no dessert offered, which made the dining experience feel overlooked. I'm sharing this feedback not to complain, but in hopes of highlighting an opportunity for better customer service. The food was great, and with more attentive and professional service, the overall experience could match the quality of the menu. read more

The food is fine..... from a previous experience. The restaurant and especially the bar area was terrible. Dirty and very unappealing We were on a wait list for about 25 minutes , finally texted us and tried to seat us in a large,uncomfortable corner booth. Just 2 of us, so we asked if we could be seated at a smaller booth, we were told no. So asked if we could sit at a high top table, but they were piled high with Dirty dishes. Asked if we could sit at the we bar, said yes that's fine, even though there were available seats again, Dirty dishes all on the bar and if course no bartender. We decided to wait because we were hungry. After sitting 10 minutes, still no bartender . We decided we didn't feel comfortable enough and we were getting angry from waiting so long and no service. We left and went across the parking lot to the Yard House. Made a good decision. It's truly sad Cheddars has gone downhill. The food had always been good, but after the last 2 visits of messy tables and unacceptable service I won't be back. I need to warn others not to waste their time there read more

Understaffed and obvious poor management. 20 minute wait with 30% empty tables, then 10 minutes before being acknowledged at table after seating. 30 minutes wasted. Ended up walking out after being ignored. Disappointment read more

I was disappointed by this outing to say the least. We, a party of two, ordered our meal and appetizers the first time the waitress approached the table (which was ten minutes after we sat down). Twenty minutes later, our waitress came back to say that one of our appetizers was unavailable. This, of course, was understandable. They have what they have, and they don't have what they don't have. That was no bother. What did bother us was the fact that the appetizer that we ordered roughly twenty minutes before this came out after another twenty minutes. We ordered the cheese curds, which were hot, yet they had little to no cheese inside them. After fifty minutes of waiting for our entree (having been ordered when the waitress came to the table the first time), it finally arrived. I ordered the ribeye with mushrooms, mashed potatoes, and rice. The mushrooms were cold, the mashed potatoes were crunchy, and the rice was hard. My associates order was wrong. Our waitress came to the table three times. The first time we gave our order, the second time was to inform us our other appetizer could not be made, and the third time to ask if we were ready for the check. Food was brought out by other staff. Refills were never offered to our party. After all was said and done, we spent two hours at this restaurant and were interacted with by our waitress three times. We were served incorrect food (that we didn't complain about as we had been there for nearly an hour by the time it arrived, were ready to leave, and we didn't want to cause a scene), were served cold food, were served food that was not cooked to completion, and were barely noticed. I gave the waitress an 18% tip. The service did not deserve that kind of tip, but I do not feel as if I can blame everything on her. The bar, which we sat next to, remained full of dirty plates and was never bussed, the table in front of us had plates on it from the time we arrived to the time we left. People continued entering the restaurant and were seated past tables that still had used dishes on them. We watched the manager visit a table that had a few complaints. I have never publicly complained about a restaurant before. Normally, I feel like it's not worth it or that the staff were having an off night. This was another level. The service was not good, the ambiance was lacking, the food was either wrong or bad, and others in the building had a close to the same experience. I blame nothing on the waitress. She seemed overworked and tired, but the restaurant was barely half-full. Other workers needed to help. This visit was sad, and I think I'll look to other restaurants in the future. read more

Great experience! John, the server was great! We tried the salmon and the talapia/shrimp entrees. Both entrees were cooked to order. Minimal wait time. Plenty of parking. Accessible ramps. read more

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Food is pretty good for the price. I have always done pick up but I'm sure dine in is just as great. Pleasant staff as well.

Great food and service. I think it could be a little brighter. But I will definitely be back .

Our first time ever eating Cheddar's, and we got the seafood platters with side of fries, cole slaw, and a Caesar side salad. My husband and I agreed it did the job (of feeding us) but we wouldn't order that particular plate again. A bit plain, but I will say they fried the fish very well. The breading never slipped off which can be annoying at other restaurants. The croissants were to die for, and I would go back solely for those. Can't speak to the ambience or service because we ordered takeout. I would go back to try other dishes. read more

Well we have set here for 25 minutes already and a waiter just showed up. Dropped two croissants and said I'll be back to take your order. They must be extremely short staffed. Additional 10 minutes to get water. The food was good but service is poor. Severely understaffed both waitstaff and in the kitchen. Hate that. Another example of the effects of COVID and government subsidies. read more

Not enough staff, screaming children, slow service. Food is over-cooked and over-seasoned. Yuck.

But the reservation for 6 o'clock was told we had to wait 10 to 20 minutes to get a table for two. Sat down in order of food meal had temperature problems. The waiter didn't introduce herself or givea silverware to eat with when our food came out . First time here and I don't know what to say read more

Cheddar's Scratch Kitchen - American Near Me - Greenville, South Carolina

Amber was a terrific Server! Food was pretty good. Menu has some good choices. The big however... Hostess was very rude & unwelcoming. Since she was the first & lasting impression, I'm not sure we'll be back. Loved the last Cheddars where we ate in Ft Myers, FL. Why do managers hire these rude individuals, as a Hostess, who WILL be the first impression & therefore, the "face" of Cheddars!!?? read more

We found a gift card and decided to give Cheddar's a chance after having only been before with our [rather large] family. We were quickly seated as it was a bit before the dinner rush. Our server Addison was phenomenal and gave us plenty of time to order and good recommendations. We got a lot: the cheese bites starter, Maui margarita, ribs and shrimp combo and Dijon chicken entrees, and the chocolate sundae cake. Phew. If anything we were expecting an average experience but we were honestly blown away. Especially by the ribs/shrimp and beans and rice side. The only thing that was meh was the chipotle ranch (a little sweet for our taste) but all in all very satisfied and will return. read more

hostess. horrible!! server...great steak...perfect!!! tbone special is worth it! steak with 2 sides, read more

I've been to other Cheddars and enjoyed the food but this one is not up to par. The service was good but the food I had was not. 1st time I got the chicken pecan salad and the chicken was burnt so I couldn't even eat it. This time I got the crispy chicken salad and the chicken was terrible! Mostly breading and oil used was old or not hot enough. I won't go back. read more