Been there twice and have walked out twice.....I don't wait to be seated (EVER)....even the bar area I sat down and couldn't get waited on and walked out; the stool I sat at and waited to order at was never cleaned and I was never approached so I walked..... read more

The kitchen was really slow considering it was 9pm on a Saturday night. The waiter was good and so was the food, although part of the meal did not arrive until we were ready to go - an hour later. Still you can't beat the value anywhere. read more

Cheddar's Scratch Kitchen - Finger licken good ribs! - American Near Me - Huntsville, Alabama

Incredible customer service, amazing food, and all on a small ticket price. One of the best places to get lunch or dinner at. My gf recommends the soups and the spinach dip, and I recommend all of the sandwiches. read more

The hostess and waiter were very friendly and we received excellent service. Our party was two adults, a 10 year old and a one year old. Didn't have to wait forever for a highchair like some places. Food was good except my Mac and cheese was a little cold. Overall good experience. read more

Went with friends on a Friday night at seven o'clock. Pleasantly surprised that a there was only a twenty-minute wait for a table (they don't take reservations on weekends). The booth was spacious enough to sit six adults and a child quite comfortably. We ordered drinks which arrived quickly. Throughout the experience the service was above average for a really busy place on a Friday night. I had the half-rack of ribs and chicken tenders meal with two sides. My two-star rating is 100% based solely because of the food. Other things considered I would have given it three stars or better. My ribs were lackluster in taste; I think they are braised in liquid until tender and then broiled at the very last minute and the flavor was very very bland. There was a barely-there thin paint of sauce on them that I could barely taste. The three chicken tenders were crispy/crunchy on the outside and the honey mustard served with them was good but upon biting into them there just wasn't much meat inside there. My two sides came in really small ramekins which to me seemed like a very small quantity of food, maybe half a cup of each. On a more positive note the prices are very affordable. I suppose Cheddars food quality matches their food pricing. read more

Worst place ever. If you like bland, cold food then this is the place for you! The servers suck, the hostess sucks. The manager is probably the only decent person there. Normally the police would escort me out but I chose to do it myself this time. read more

Awful experience. I went there by myself after a meeting. I sat at a booth in the bar area. Both tables on either side of me were served but the waiter totally ignored me. I sat there for 30 minutes and then left. Will never return. read more

food was great, but service was terrible. very long wait and crap waitress. under the table and chairs were dirty and very disgusting (pic below). read more

Cheddar's Scratch Kitchen - American Near Me - Huntsville, Alabama

Great food and really great service. Our server Julia was fantastic! We'll definitely come back when we are in town again.

Comfortable restaurant but another example of poor management. I sat at the bar and it was depressing. Ask the trainer for a second drink (had to ask for it) and 10 mins later had to ask another bartender. The second bartender spent a lot of time on his phone but finally got the drink. Third bartender mentioned he didn't want to come in. Some goof kept coming out of the kitchen to hit on women. Hoping he isn't the manager but wouldn't surprise me. It just amazes me when establishments don't understand the reputation of their business depends on good management. read more

Despite what a previous reviewer has stated about things being "highly processed" and "from pouches and bags taken from the freezer", nearly everything at Cheddar's is made from scratch and made in small batches throughout the day. Fish is cut fresh daily, soups are made from scratch, croissants from scratch, onion rings are freshly cut onions hand battered per order. Even a majority of the sauces there are made from scratch. As someone who has worked for both Friday's and Cheddar's - I can tell you that the reviewer clearly has it mistaken - 75% (or more) of the food at TGI Friday's IS frozen or pre-made, while nearly nothing at Cheddar's is. Clearly this person has no tastes and doesn't know what she's talking about. read more

A good chain-very popular esp. on Sunday afternoons. Service is usually very good and food is usually decent and reliable. I did experience one exception when we were stuck in the bar and forgotten about. My sandwich-which I had ordered in the past-was delivered deep-fried! So Yankees, don't just expect your order will not come that way! Menu needs to be expanded a bit with more variation. Otherwise-a good value. read more

Called last Wednesday asking about reservations for last Friday. They don't do reservations on the weekend. That's fine, we can manage. I'm trying to do something nice for my employees and take them out for dinner. Ask about a potential wait time on a Friday for a party of 12. "45 min to an hour" is all that's said. Perfectly acceptable. One of my employees goes to Cheddar's a little early on Friday and puts in a reservation for 12. No problem. Another employee doesn't see the co-worker and tries to put in a reservation for 12. She is told that they can't do a party of 12 but they can do 2 parties of 6. Now we are confused. When I called, nothing was said about not being able to accommodate a party of 12. When the first employee put in the reservation, nothing was said. Ultimately, they don't do parties of 12, only 10. Which was nice to find out when everyone is already there. Something about a fire hazard. It's going to be more than a hazard when I set this place on fire. And I think I'll be doing the community a favor, because the mindless sheep will then be forced to find somewhere with quality food. I'm even sorry that I agreed to eating here. I assure you, it wasn't my first choice. We ended up going to Phil Sandoval's next door and were very happy with not only our party of 12, but also the food. So happy in fact, that I didn't even contemplate watching it go up in flames. read more

Cheddar's LOOKS super nice inside and out. But service is TERRIBLE! The hostess was super friendly, but our server wasnt anything special. He didnt introduce himself, just approached our table and asked what could he get us to drink. He didnt fill our drinks until we were so thirsty, we had to flag him down to ask. Also, he didnt offer any appetizers or dessert. We went on a wednesday night and our food took over 45 min to arrive to our table. While waiting for our food, i excused myself to the bathroom to find 2 serving staff in the womens room texting. When food finally arrived, my husbands food came out first and I had to wait another 5minutes for my food. My husband was almost through with his sandwhich by the time my meal arrived. The food was reasonably priced and decent portions. I wasnt impressed with my new orleans pasta dish. Considering the many cuisine choices in huntsville, I dont think we will be returning to Cheddar's. read more

The food does come from cans, it is not made from scratch. The service is indicative of the management, lazy and incompetent.

My husband ordered the salmon over rice and 1/2 way when he turned it over and it was raw and SLIMY and smelled really bad like fish! The manager tried to say it was not meant to be cooked... that's not the issue! The Slimy was due to the skin he says! It's meant to be that way! He had no regard for my husband who as quick as you're reading this was already on the restroom SICK! very cavalier attitude yet the waitress was said. Yeah I agree with you that looks gross! Don't go there!!!! read more

My husband and I visit Cheddars frequently as the food is pretty good and the prices are reasonable. But...the service is awful and depending on the bartender, sometimes the drinks are great and sometimes they are very weak. We have had both good and bad experiences at this place. read more

My wife and I ate there recently and I was very impressed. She had been there before but it was my first time. The food was absolutely delicious. I recommend trying the "painkiller" drink. It lives up to its name! But you can only have two of them per customer. read more

Normally love Cheddar's restaurants, this one was not great. Extremely loud, freezing cold, poor service, for those of us that got the correct order... Food was good. read more

Fast food prices with a restaurant quality meal. I see people complaining about wait times on here, there's a reason for that, they are kick ass!! People keep coming back and telling there friends & family, hence the wait!!! They have a nice bar area with plenty of T.V.'s as well. Where else can you go at a full service restaurant and get hot fresh food at a cheap price? I would recommend the Monte Cristo or the ribs and shrimp as your introduction. We are regulars here and Omar is by far the best waiter they have, ask for him!! Omar is courteous, thorough & makes good recommendations. If you are in a hurry tell them they will accommodate you, at least they always have for us. Of course, I am assuming they can't read minds. If they are really busy and there is a wait (line visible from outside) odds are your not going to get in and out (helpful tip). The comment on the "love roach" I am going to have to call B.S. first roach won't fit threw a straw and secondly doubt they sink in most liquids. read more

Very good food for a great price! A great value and a nice atmosphere for after church or casual meal with friends or family. The southern fried chicken dinner with mashed potatoes and gravy is excellent! The onion rings are great, the fried cheese was very good. Also have tried their nacho appetizer and that is a great value. The chicken Alfredo has carrots and broccoli in it with a nice Penny pasta excellent! Also the chicken pot pie is very good. The grilled chicken and shrimp dish with rice is a very good dish not great but very good. Their chicken tortilla soup is nothing to write home about though, it is very mild and basically is just a tomato broth but if that's what you're in the mood for that good enough. Their side salads that come with their meals are fantastic value with a honey croissant roll on the side which is really really super good! On the other hand I got to deduct them for not having real coffee! They serve instant coffee and that was a bit of a surprise for me. Why they wouldn'tHave real coffee is a mystery. All in all, I would say that their price to value to goodness ratio is very very good. And it is a place I would recommend. They have decent bathrooms two which is a plus! If you come, you should plan on a little bit of a wait to get a table because they are almost always busy. read more

This was our first and last visit to this Cheddar's on University Dr in Huntsville, Al. The service was terrible and the floors were filthy. It took us about an hour to finally get our food after the waiter finally came to our table to say that the kitchen was "backed up". My friend's soup came out first and her spoon had a blob of jelly on it. After taking a while to flag down our waiter he brought her another spoon which had the sticky stuff on the handle. Waiter was no where to be seen so she had to eat her potato soup with a fork. The floors in this restaurant were disgusting and after my husband came back from restroom and told us our waiter had been in there as well and did not wash his hands that was the icing on the cake. Also, husband said another waiter had come in as well and did not wash his hands either. At this point we had already eaten or we would had walked out after that. Another note.... my menu was covered in a greasy substance. i would hate to see what the kitchen looked like. I will never go back and will spread the word in Florence, Al. to not go to this restaurant. We so wanted a good experience and were starving after visiting the beautiful Botanical Gardens Chinese Lantern Show. The corporate office needs to know about this restaurant and why the manager allows this. read more

Service suck...we wait over 30 minutes and no.food and waitress didn't care..walked out the place..very unhappy with them

Had the chicken salad and it was descent. Ordered my daughter pasta with Parmesan cheese and it was drenched in butter. She couldn't eat it. Husband thought New Orleans pasta was fairly good. Service was good, but not friendly. Wouldn't go back. read more

Gave Cheddar's a second chance. Wife had a coupon for chicken tenders, She took them as the main course and added a loaded back potato. I had the ribs and BBQ chicken with loaded bake potato and broccoli cheese casserole. Friday night place busy, but service was fast and food was hot. Server Ben couldn't have better. We never had to wait. read more

I couldn't decide so I ordered both the salmon and catfish. Portion size was very large but you can order the lunch portion even at dinner. The salmon was a little under seasoned and the catfish a little over. They also gave me mashed potatoes when I ordered broccoli (took it to go so I just dealt with it). It was a good meal and I would repeat. I didn't try any but while waiting I saw some of the desserts and they looked incredible. read more

Arrived at Cheddar's for dinner and was seated right away. The menu was a little different from most, good selection of casual foods and some new twist on some old favorites. The service was slow and some of the wait staff was discussing personal matters with their friends in the dining area. Food was good, veggies slightly overcooked, but good. read more

I am on my first visit to Huntsville and I enjoyed this place so much I ate here two nights in a row and ordered the same meal twice! I have never done this before but the Mango Mojito paired with the sweet heat chicken and shrimp was delicious. I am surprised to see the ratings on Cheddars is so low. I had exceptional service as well. read more

I feel I am being generous with 2 stars. The food in general is good when not saltly but the wait and the service are not worth it. I feel you should not have to wait 90 minutes for any restaurant. Then to wait another 30 minutes at the table for service is outrageous. The waiters seemed to be congregating around and socializing while tables were simply ignored. Our bread (which was not free), appetizers and entree arrived at the same time and our sides took another 20 minutes. Needless to say, I will NOT be returning to this place. read more

Nothing special about this place add it to the list of Applebee's/TGI Fridays/Ruby Tuesdays type restaurants. The portions are large but the food is average and good luck with it all being hot. The only consistently good thing I've had here is the broccoli casserole. read more

Sat down promptly. Sat for 20 minutes while other guests who came in after me got waited on. We got up an walked out. I'll never cross that doorway again. read more

always a great setting and for the quality of food it is second to none. service is great and for the price and for the amount of food that they give you cannot be beat. love it here read more

I can't say that I will ever wait in line to get in Cheddars ever again. After a 30 minute wait to get a table, we were "greeted" (and I use that term loosely) by an uncaring server. She took our order and after 30 minutes brought us our food...never refilled our drinks...never even checked to see if we liked our food...just brought us the check when it was time to pay. The food was marginal at best. I don't understand the appeal or why people are continuing to wait in line. I definitely won't. Doubt I'll even go back. read more

well the food is cold,and never arrives at time the managment is awfull and cuts folks off after one drink, and the managment believes in telling paying customers there 2 loud this place is awful and was the biggest waste of money i ever spent. read more

The service here has really gone down hill lately. The prices are nice, and you get a large amount of food, and it's decent food, but it takes way too long to be seated. It's about 40 minutes to be seated every time we dine here, and another 20-30 minutes to get our food, even appetizers take FOREVER! Make sure you show up an hour before you get hungry! read more

New in town so trying out restaurants. Wait was average for a sit down restaurant (30 min for seating and 30-45 min for food). Got the chicken pot pie and I loved it. Wait staff was pleasant. read more

I've been here about three times. Every time, there was was hair in my food. The food was just average/plain and overpriced.

I would write 0 stars if I could. I'm from California and I was here visiting a friend and we decided to go here for lunch. A few days ago I went to the DMV to get a new license because I got married, in California they don't issue id's right away, it's usually about a 20 day period to wait for it in the mail. So they issue a paper temporary Id car and whole punch your old one. When I was at lunch I ordered a drink and when I explained the situation and gave him my old Id and the government issued temporary one and he said he would have to run it by his manager. When he came back he said they wouldn't accept it. I was so embarrassed, they didn't even listen to my explanation he just kept saying "I'm sorry I understand" which is a bull shit because if you were understood you would have heard what I said. They made me feel like some 18 year old trying to pass off a fake id. It's not my fault that they are uneducated on the California laws. If you are an out of towner I WOULD NOT recommend this place. Absolutely terrible to make me feel that way while I'm on vacation. read more

After seeing Cheddars always being very crowded on Saturday's we went there on a week day. We got terrible news earlier that day and were not in good moods but I did notice the food was not very good at all. Why this place is so crowded on Saturday's is beyond me unless people just like the aquariums(which were nice). I got the salmon, very dry, overcooked, low quality, and tasteless. Forgot what my mom got but it was not good either. I went there for dinner a year later with a date who wanted to go so we ended up waiting almost an hour. I was hoping maybe the lunch food was just bland and the dinner would be better but no, the dinner was not good, she liked it as more of a social place but the food is not very good, I don't understand why this place is so crowded on weekends. Friday's has better food with about the same prices. Prices are not too high but then again the food does not warrant spending much on the meal. read more

Oh where to begin. I have been here maybe 6-7 times since they opened in Huntsville and was mostly pleased the first couple of times, but it went downhill fast. Between the ridiculously LONG wait, the mediocre & unprofessional waitstaff & bartenders, the microwaving crew/"cooks", and the high sodium--like off the chart kinda high salt food, this place is NOT worth your time or money. Yes it's cheap and you get large portions, but anyone with a decent food palate who has ever stepped foot out of Alabama will not be at all impressed with Cheddars. I would rather get a burger from Wendy's than get the most expensive thing on Cheddars menu. I think part of the problem is management, but mainly their supply of probably frozen, poor quality food. Their health department rating has been lower than it should have been (for a newer establishment) more than once. I was also told once by a bartender there that no one working in the kitchen speaks Englush so that is why our orders were always screwed up. Such a shame! I wanted to like it! I can do better in my own kitchen, but luckily we have a lot of dining options in the area. read more