Everything was good. Food, waitress was very nice. After eating I went to the bathroom before we left and as I sat down I saw a roach crawling by the handicap stall. And as I was washing my hands there were 2 dead roaches by the sink.. ugh! I feel sick just thinking of how the kitchen may look and if it is infested!? I don't think we will ever be back! We should have went to Longhorn like we first planned.. read more

This place sucks... tables were sticky, bad/poor server... they put us in the back where we weren't noticeable... they didn't come to check on us nor care we were here we stayed almost 3 hours 1 hour waiting just for our drinks!! Then another 30 min for her to ask what we want for food... then an hour and some for food alone... I just don't get this we were very kind and they didn't really care much at all.. I didn't think she deserved a tip but we gave her one... it wasn't very nice not sanitary at all sorry not going again not sorry for y'all. Very bad and nasty food.. food wasn't great at all also... read more

Not impressed, last time we were here there was water all over the floor under our table, the windows needed to be cleaned very badly. This time we waited 20 minutes before we had a server, we were just getting up to walk out when she showed up. The hostess kept removing her mask and having long conversations with co-workers. My "lemon" chicken had NO lemon or any other seasoning. read more

Giving a one star only because it makes me put something. My husband and I went here a couple months ago and the food was ok... the service was ridiculous. We decided to give them the benefit of doubt today (maybe they were short staffed... whatever) and went back today. The hostess showed us to our table and literally POINTED to the table while walking off. After 25 minutes of no one even speaking, we finally got up and walked out. Do better! read more

Me my brothers and sister came here Sunday August 29th while I enjoyed being with my siblings I didn't enjoy the food. I got a cheeseburger with a loaded baked potato my burger didn't have any flavor and my potato didn't either. They bought croissants to the table and they was flat as an ironing board this is my second time eating here and I didn't like it both times the one in Smyrna Tennessee a few years ago was way better. read more

Stopped in for a quick lunch wanting chicken tenders. Really good as usual. Salad really good. What was amazing was our waitress, Carol! Very polite, sweet, and helpful. read more

Maybe not the best idea to talk trash about "the stupid Togo people" when one is sitting right in front of you Stephen..... I'm so sorry that my wife is sick, can't get out of bed and is hungry. I'm sooooo sorry she wanted the half ass food from your "nice restaurant" debatable if I'll ever be back here. Still left a tip but I didn't want to. I just work in the service industry and I would kick myself if I didn't leave one. read more

As much as we wanted to try Cheddar's and be left with satisfaction...that's not what happened. Ordered The cheese bites for an appetizers. They were okay but they were served with ranch not marinara which we found odd. For the entree I wanted to ordered the New Orleans Pasta but to my surprise they wouldn't take out the peppers & onions so I ordered the chicken broccoli pasta and my boyfriend had the salmon entree. My pasta was beyond bland. No matter how much salt and pepper I added the noodles just seemed bad, broccoli as well. As for the salmon, it was delicious and so was the rice. But my boyfriend said something was just off about the loaded baked potato. All in all we probably won't be back. Definitely wasn't worth the money we paid. read more

5 stars! I don't why this restaurant has so many bad reviews.. I was in town for a graduation and all of my friends rave about this place so we went here. Best decision ever! We probably had a wait of about 10 minutes. I got the lunch portion blackened salmon with rice and for my sides I got mashed potatoes and broccoli. The salmon was seasoned perfectly and the portion size was just what I needed. The rice was nothing spectacular.. but let me tell you, the mashed potatoes and broccoli were on point! I've never had broccoli from a restaurant that tasted so good and fresh. Next time I'd love to try the the salmon with a different glaze. To make my experience even better, our waiter was super pleasant and took great care of us. I wish there was a Cheddar's close by to where I live!!! read more

Super SLOW service. Food is good but be prepared to wait a light year to eat even if it isn't busy

We are from Tennessee and love Cheddar's but we was very let down with the food at this Cheddar's our server was great but the steak wasn't cooked right the potato wasn't cooked enough and my husband food wasn't good either read more

I like Cheddar's. Our server was very nice and kept bringing us drinks BUT the kitchen was soooo slow. It took over 30 minutes to get our food. We ordered salads and chicken fingers. It could have been quicker. Need someone new in the kit hen to expedite our food. Very dissatisfied with our visit. read more

If there were 12 stars, I'd give them all... This place is IN-CRED-IBLE! I've been here for lunch before - for a co-workers retirement. I had a run of the mill hamburger and it was good, but it was a rushed event. Ordered, ate, wished my co-worker well, and we were out... nothing to brag about. Last night a couple friend of ours and my wife and I went and we were, and still are, excited about our new 'favorite' place to eat. From the looks of it, you'd think it was an expensive place to grab dinner and leave a lot of money for their efforts... Hit the buzzer... you're wrong! This place has a beautiful atmosphere, great seating, a beautiful aquarium and I've not even BEGUN to tell about how fabulous the meal was! When I first got inside, I wanted to wash my hands before I ate, so I visited the men's room. There was a member of the staff there, who was very friendly, and asked me how my day was going. I let him know that I was excited because this was our first time to Cheddars, and he quickly suggested I let my server know, as there was 'something they can do for you'.. When we were greeted by the server, Jayme, I told her this was our first dinner visit, and let her know the conversation with the man in the bathroom. She said there wasn't anything 'special' she would do, other than make sure we enjoyed our meal! She went on to take our orders and did a FANTASTIC job of taking great care of us! My wife and I wanted an appetizer so we ordered beef nachos. Before they came, my wife ordered the veggie plate. We both had a soft drink (Coke Zero), and I ordered the 1/2 rack of ribs with chicken tenders. My friends wife ordered just an appetizer while my buddy from work ordered some kind of chicken dish - the chicken breasts were huge - those were some healthy chickens! They shared some of their huge stack of fried onion rings... oh they were good! By the time my wife and I got done with the nachos, we didn't really NEED the main course.. but when they arrived, the look of them was enticing enough to make us want to eat them! The food was out of this world, delicious! Our server, Jayme, was FANTASTIC! We never had to wait for any refills, she constantly came by to make sure we were good... she took excellent care of us for our entire meal. She was friendly, very personable - and a joy to have wait on us. When we go back, we'll ask for her every time! She's THAT server you always want to have take care of you! As we were leaving, the manager came by to thank us for letting them serve us. He was told by our fabulous server Jayme, that this was our first time. He asked how we enjoyed our meal, and I have him two thumbs up as it was all fantastic! He said that since this was our first time, he'd like to give us a little something that was just made today. He gave us two chocolate chip cookies that were made in his kitchen this afternoon... We thanked him, assured him that we will be back! and gladly took the cookies home, and enjoyed them (how I found room I'll never know!) before I went to bed... Cheddars is now one of my favorite places to eat - and I can't wait to go back. read more

Always and forever great!!! Nough said! Staff great , food great and friendly. The atmosphere is awesome.

Even though the food is mediocre. I do have to give it 5 stars because of the great service we received from a young gentleman. I can't remember his name. I wished I did. I would definitely come here again just because of the service we get. read more

Service was great! Food was served quickly, hot, and order was correct. Great variety of choices!

We've visited this place a few other times in the last couple years, and I was quickly reminded of why our visits are far and few when walking thru the doors last Friday night. ATMOSPHERE & AMBIANCE 2.5/5 Aside from the cool island-like ceiling fans above and the dark wood decor, the ambiance was adequate. Underwhelmed by the atmosphere and crowd, we hoped our experience w the food and service would be different. Sadly, it was not. While there was no wait, we were promptly escorted and seated in the bar section of the restaurant. Our booth table was sticky and obviously not thoroughly cleansed after the last patrons. There was a spill on the booth bench, and it took 3 clear requests before the waiter finally came w a rag to wipe things down. Unappealing for my taste. SERVICE 1.5/5 Although friendly, the service was at a snails pace Friday night. It was obviously a busy night. While it took forever to place our order, they got it wrong! And our drinks took at least 15 minutes just to get one of the two out to us, another 20 for the other. FOOD 2/5 To start, hubby ordered the TEXAS SWEET TEA ($4.49) which is a mix of firefly sweet tea vodka, amaretto, lemonade and supposedly more vodka. We didn't see why this drink was limited to 2 per guest as it was lacking much in taste and affect. I ordered a martini - the ULTIMATE COSMOPOLITAN ($7.29) which is a mix of Ketel One citroen, cointreau orange liquor, cranberry juice, and sweet & sour. I ordered this particularly for my preferred vodka, Ketel One, but after my 3rd sip realized I could have made a better concoction in the comforts of my home w genuine Ketel One. This cosmo seemed to have more juice than anything else and a lower shelf quality vodka, hence only one ordered. As for our meals, we ordered the following: JALAPEÑO BURGER ($5.99) which had slices of crisp fried jalapeño, pepper jack cheese, onions, tomato, and chipotle mayo smothered on top of what was supposed to be a half lb burger grilled medium well. Hubby thought it was ok, but not the best. I'd say it was savorless. TOP SIRLOIN STEAK (8oz $9.99) was not prepared correctly when it first came out. I requested the steak to be medium, but it came well - more like over well done. Not pleased w this. While the presentation 'looked' appealing, the size did not. The steak appeared smaller than the menu described 8oz. It looked more like a 6oz., maybe even a 5oz. Immediately I broke out my phone to capture it while it laid on a bed of thinly sliced and fried onion rings, and the 2 choice sides of broccoli cheese casserole and mac & cheese. Before I could take a pic, the waiter quickly returned and asked if I could check the steak if it's prepared to my liking. Phone went down w/o a shot, knife went in, and low and behold I was disappointed to find that the steak was prepared over well and tough. So the waiter said he'd have the kitchen replace it, and then surprisingly asked me to remove my sides from my plate to nibble on while they prepare my steak. Seriously?! I was not pleased with that at all as I like to eat my meal as a whole, not one at a time, nor w/o my meat. By the time the steak came out, my cheese on my mac and broccoli casserole could have aged another life and been repackaged for resale. This 2nd steak finally came medium and looked like 8oz of meat, but this time was NOT on a bed of onions as the first incorrect one. Impatient and hungraaaaaay, I turned to our waiter and asked if it is at all possible to get the rest of my order correct and have the grilled onions that's supposed to come w my steak prepared fresh and brought out immediately. At that point, I could have easily walked out of there and went else where for better service, let alone better quality food. What was supposed to be a casual dinner out, turned into one of dissatisfaction and frustration when it comes to food and service. VERDICT & RETURN 0/5 If you want your order correct the first time, don't come here! However, if you prefer your drinks watered down, your food tasteless yet affordable, in a less than classy almost gangster-like-hick'ish crowd in a loud environment, this would be the place for you. It is highly unlikely that we'll be returning here. read more

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Cheddar's existence puzzles me. I guess the market niche they're filling is "food that you can eat in air conditioning." But there are so many places that fill this need so much better. And what if the air conditioning goes out? We went here for a small department lunch (someone else was choosing). Here's what I found: * The table was dirty. No crumbs, but there were splotches of things that were liquid enough to smear and rub into my sleeve. I wish I'd noticed before I put my arm on the table. And I could draw pictures in the film of grease that covered the entire table surface. McDonalds solved this problem decades ago. * The dishes were dirty. They had a similar oily film all over them, only this one was multichromatic and quite pretty in the sunlight streaming through the (dirty) windows. How come? I go to a restaurant so that I don't have to wash the dishes. That means I expect the restaurant to ... well, wash them for me. Waffle House isn't great, but it's cheap, reliably edible ... and at least it's clean, generally. * I was told by a friend that the fish tacos were reasonably safely good. So that's what I ordered. Mine weren't. The fish was fishy. Not a little fishy, either. Fortunately, the sauce that came with them was so obnoxiously pickle-y that until I got the taco directly under my nose, I could only smell the sauce. Is that what they're counting on? If so, I prefer that I not smell the tartar-like sauce from down the table while I'm looking at the burger on my plate. I've had better fish tacos for the same price ($9) at local places that were not just better, but actually delicious. The reliably decent ones at Rosie's are a little pricier, but not that much, and the rest of the food is reliably good, too. * The speed of service was what I'd expect from a cheap (that's different from "inexpensive") restaurant: not fast, but not abysmal. But service isn't just about speed. Our obnoxious waitress would show up (remember, not quickly or often) and LOUDLY say what she was there for, stopping all conversation. OK, I get it, you're overworked and you want to take our orders or fill our water or whatever as quickly as you can. But Denny's trains its wait staff to do this politely and not make us, the customers - who you're there to serve, not vice versa - not make us feel like we've been ripped violently away from what we were doing and held against our wills and better judgment in the waitress's reality. And not only this, but striking up a conversation with part of our table on how big your handgun is and how you'll blow the head off any intruder that comes into your house to mess with your born-out-of-wedlock (earlier conversation) child would seem to me to be time better spent looking for water glasses to fill. Like mine. * The good news: I didn't get sick, only angry. Bottom line: why be here? My god, this was awful. Don't go there. read more

TRULY, the dirtiest, grossest restaurant I have EVER been in. The server dropped my straw ON THE FLOOR, picked it up and put it on my table. My husband tried to order the fried chicken... the server said "OH NO, do not order that. It is AWFUL and should be taken off the menu" So he ordered a Cajun pasta. It came out ICE COLD and dry and the sauce was so old it had separated. We paid for our drinks and left. The "manager" never even said he was sorry, nor offered to have them make my husband something else to eat. Upon contacting their headquarters in Texas.... I got a big fat nothing...not even as much as an email. read more

Cheddar's Scratch Kitchen - American Near Me - Huntsville, Alabama

I don't get it. There was a long wait and after eating there I am really not sure why. We were sat next to a waiters station. The waitress took forever to get our drink order. She then came back and informed us our drinks would take a while since they had no clean glasses. I ordered sweet tea and received unsweetened. I waited another fifteen minutes to get the drink replace. The menu is a basic rehash of Bennagin's or O'Charleys. Nothing new here. The food came after a long wait. We did have the entertainment of being next to the waiters station and listening to them complain about coworkers, management, customers, and tips. Five waiters just standing there doing nothing. No wonder there was a wait. There wait staff was not doing their job. The salad seemed a little old, not fresh. The Monte Christo sand which I had was a greasy, doughy ball of blandness. One order of grilled fish tacos arrived as fried fish tacos. Took forever to correct and were not very tasty. Drinks were not filled promptly and overall the food was cheap and tasted even cheaper. I would skip this monstrosity of blandness. You will wait a long time to be extremely disappointed. There was a long wait and big crowds but I can't tell you why. read more

We are from out of town and this is the first time we ate at here. Everything was great. It was a cold night outside and inside the restaurant it was the perfect temperature. There was a lot of people waiting, however they got us seated in a short time. The waitress Bryaunna was incredible! She keep our drinks filled and made some wonderful suggestion for dinner. Ask for her area if you go there. Staff was very friendly and polite. Food came out quick and was I incredible. I had the white fish and my wife had the salmon with bourbon sauce. Excellent ! Portion size on food was also great! I highly recommend this place to eat. read more

This place was amazing! Wonderful service! Wonderful food! My only regret is that I did not take a picture of my delicious food to post. Josh, the manager, was extremely helpful and friendly. 10/10 would recommend to anyone looking for some hearty food with a wonderful atmosphere and superb decor. read more

Yes, the wait is crazy here. It's worth it. The food is great, drinks are cold and tasty, service is friendly, and prices reasonable. A combination that is difficult to nail so well anywhere else in town. We've been here several times for lunch. My husband and I usually share a meal because the portions are crazy big. The lunch combo at $5.99 or $6.99 is a fantastic deal. The baked potato soup is awesome, but the best is the Monte Cristo sandwich. Fab. Their onion rings are great, and they have a large assortment of cocktails that aren't ridiculously priced. I can't comment on dessert, as we've been too stuffed to ever make it that far. We've been very pleased with this joint, every time. Consistency FTW. Update: We've come back many more times, and the shine's worn off. Too greasy, drinks are made with cheap mixers... It's just cheap, all the way around. read more

This place seems to be very popular. The parking lot is always packed during the lunch rush. A coworker and I got here right before opening and there was already a line forming at the door. Menu reminds me of an O'Charley's, a wide variety of dishes to please all palette types. From comfort favorites to more "exotic" in a chain restaurant sense. I ordered the Tilapia with mango salsa with cole slaw and black beans. The tilapia was topped with shrimp and mango salsa. The fish was cooked perfectly and the salsa and sauce that came with it were a great balance of sweet and a little spicy. Cole slaw was very good and the beans had a good flavor but were not quite tender enough. Price was reasonable for the quality and quantity. The floor was really slippery and that's not cool man, just not cool. read more

I went with a group of about 20 people. None of us were expecting much. We'd called ahead to ensure we could be seated together, perhaps at one or two long tables. Instead we were seated in a corner at four different tables, so instead of us all eating together (like in the Viking days) we were all eating in little groups. As you can imagine, Nikolay wasn't pleased with this arrangement. The server was pleasant and the temperature at my table was about 73 degrees. I'd put the humidity at 35-40%. So that was nice. Our drinks came out in about 15 minutes. I had the water, but most restaurants can't seem to understand that 'no' means 'NO!' when it comes to lemons in water. Cheddar's was no different and the lemon Nazis sure enough defaulted to putting a lemon in my water. Vile, vile fruit! I've been called 'sweet heat' before so that's what I ordered. It was advertised as sweet and spicy shrimp and chicken on a bed of rice with a side salad. It was from their 'Lighter Side' menu, which I found to be full of delightful names. Nothing as entertaining as 'Moon Over MyHammy' but it still contained some funny names. 'Sweet Heat' clocked in at under 600 calories, I believe. I got my food about 45 minutes after ordering it. By that time I was ready to gnaw off my own GD hands like a wolverine, I was so hungry. It was room temperature and had about three skrimps on it, the kind you see in shrimp cocktail. Nothing impressive. In fact, the entire dish was forgettable and so was Cheddar's. The wait was too long, far too long, and the food wasn't worth it. It was pretty much like Chili's or TGIF or Appleby's. Nikolay not pleased. Yes, our group was large but we called days ahead and still got crappy seating and whatnot. Net, Cheddar's...net. Do svidaniya. Do svidaniya i nadeyus', chto moya zhena vozvrashchayetsya v Rossiyu. read more

This is our first time eating here at Cheddar's. Absolutely loved it!!! Great service. Food is delicious and we will definitely be back soon. read more

My experience at Cheddar's has always been pleasant. Yes, if you plan to go at around 5:00 p.m. then plan a long wait. I think it's pointless to complain about a place being busy as if they should desire less customers. It's a business people - busy is good. Cheddar's has been open for quite some time now and there must be some reason that it's usually pretty busy. My dish of choice is the Dijon Chicken. It's one of those things where I'd like to try something else, but every time I eat there I can't tear myself away from that dish - which is ok because it's delicious. It's grilled chicken on a bed of rice topped with dijon sauce and mushrooms on the side. Man it's good. I've never had terrible service there and can remember a couple times where service was excellent. On one incident I saw something that resembled a hair in my food, but not exactly... You could see pretty easily that it wasn't human hair, but I needed reassurance. They checked it out for me and it turned out to be a bristle from the basting brush. Stuff like that happens and it's not a big deal so I didn't ask for a new plate. During that same visit my wife didn't like her dish and Kevin allowed her to swap it for the dijon chicken. Kevin, a manager, was awesome and made sure we were taken care of. I've never had a bad experience at Cheddar's and I'll definitely be going back. read more

I thought the crowd was excessive and so was the wait. Don't try to get in/out during lunch hour and not be late. As for food, I had ham sandwich at lunch. I forget the name of it, but basically it was like eating a donut with ham inside with rasberry jelly on it. Quality food, but about made me sick... why oh why would I eat a donut sandwich for lunch! The combo wait / sick-mo-sandwich has me avoiding the place. read more

It's average. Food quality is about on par with other chain American "flair" restaurants. No better or worse. Service is acceptable but not stellar. Pretty much exactly what you'd expect from any "family" restaurant. The nice thing, though, it the price. This is probably one of the only places left in Huntsville where two people can get an appetizer, two main courses and a couple of soft drinks and the price be under $25. read more

I'd never heard of Cheddar's until a few years ago and found it while on a driving trip through the south. It was really good but I'd never been back since I wasn't in the right area of the country. Flash forward to now and we've just relocated from NH to AL and are living mere miles from a Cheddar's restaurant. First of all, I could stay for hours and eat nothing but their super-yummy croissants...not good FOR you but definitely GOOD! Their extensive menu offers variety for everyone, making it a great place for a group and fickle or finicky eaters. Their Monte Cristo sandwich and their rib plate are two of my favorites. read more

I am a regular customer at this Cheddars location. I'm a huge fan of the drinks, food, and prices. Last night I went with a group of friends, and sadly had a terrible experience. We went late (930PM) & there weren't many customers. Food took 30-40 minutes, with one of our sides never coming out at all. Drinks were never refilled. We asked for the manager 4 times and he didn't come until our table for 20 minutes. When he did arrive, he simply made excuses about why the service was so bad and took $3-4 off our checks. It took them 30 minutes to check us out because by the time we got our food and they actually brought our checks it was 11 PM and they were closed. We were there until 11:40. If you want to go to this location I recommend going at lunch, when hopefully a different manager who cares will be working. read more

An overall cheap place to be - and I'm not saying this place is a bargain. Can't handle the lines - I've been here every time of the day to no avail. They can't handle the crowds even though the restaurant is pretty big. Mediocre food - but very slow to deliver. Food isn't too overpriced but still not worth the other factors. Careless wait staff - snappy hostesses and waiters/waitresses who put in wrong orders and forget refills. Not the kind of people that work for a tip, if that helps you understand. Dirty environment - no idea how they have a 95 health rating with sticky tables. Also fans blow really strong in some places and it's too cold. I asked the manager to turn down the fans because it was freezing, but he said he couldn't do anything about it. Lazy. The tables smell like mold, and I sat down in a puddle of mushy crumbs. Gross. Seriously, why would anyone ever go here? read more

I did curbside pickup and the food was hot, well seasoned, and correct! Everything I needed was in my bag including cutlery!

The food was amazing, i'll start with that. but the service was sub par. our server was completely distracted by what seemed to be a table full of her friends; i was not impressed read more

Came here for lunch today... I wish they had more options for salads, but the lasagna made with spaghetti noodles turned off fine. The service was not the best, but the food came out quick for a Sunday lunch. read more

Cheddar's Scratch Kitchen - Front of building - American Near Me - Huntsville, Alabama

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Don't let this be your 1st Choice of places to eat. The food is just OK and the service is "fair to middling". In other words, service wasn't great. Many of the servers working today were very young. Our server seemed to be inexperienced: no formal greeting, unfamiliar with the menu items, reached across the table to hand is our plates, didn't check back with us once the food was served. I was with family and we expressed our concerns to our server. She was defensive at first but eventually she tried to do better. We did not are a manager present otherwise we would've spoken to him/her. Mom enjoyed her salad and I did too. But the nachos and burgers were just okay. read more

Not sure why the rating is so low for this place. Don't come to Cheddar's expecting it to be a high class French restaurant. Prices are good and so are the portions. They basically put O'charleys out of business which was across the street. The parking lot is always packed during peak hours. Service is fine, the waiters get a few dollars a table you get average to good service. I get the spinach dip and Caesar salad all the time FYI. read more

I have been to this location a couple times before, but it has never been this bad. My girlfriend and I ordered our food. I asked for no tomatoes on my salad and on my burger. Not only did I have to pick tomato's off of both but my burger was cold when it arrived. My girlfriend ordered chicken tenders with French fries and mashed potatoes. The chicken was lukewarm the mashed potatoes were cold and so were the French fries. The only good thing about the visit was the croissants at the beginning of our meal! read more

I was in town traveling for business and visited Cheddar's as it seemed busy over a period of a couple nights. Unfortunately for me and my friend, this experience was way below par. We got in with no wait at 9pm into the bar area. After that, we were informed by a person who brought our waters that it would be a minute because our waitress had to go to the bathroom. *How off putting is that?* After placing our order, we did not get our appetizer, received our meal but were missing 2 side orders, our roll, and then it took about 30 minutes to get a refill on water. Once the bills came, we gave our payments and the printer went down and it took almost 25 minutes to get the problem fixed. The assistant manager came over and did not explain the problem or have a solution for us. And I did not receive change at first for the money I used to pay our drink tab. Total time at the restaurant for the two of us was almost 2 1/2 hours and we only had one drink and an entree and a side dish each. Even worse was that the waitstaff and the manager did not seem to take any ownership over this horrible experience for us (or the 3 other tables that seemed to be impacted). I know where not to go upon my return to this city. It's sad to feel this frustrated about a joint when your bill is so inexpensive. Super Disappointed and just NOT worth it. read more

Food was good but they took away some of their menu items from the last time I was there which was disappointing. Definitely try the honey butter croissant. read more