The server Patti C was bad! Unfriendly not at all helpful. She brought out the wrong food after handling the food to the rest of the table she just walked away without saying a word. The food was less than mediocre! There was some kind of seaming in spinach dip. That didn't go in it at all! The chips were not salted. The queso had no and cheese bite were very bland. read more

Had a great experience seated in the bar area last night at cheddars! Our server did a really good job and the food was on point as always! This is a great place to meet up or bring your family... And with a nice weather, their patio is a great option as well! I will say I do curbside pick up from here about every other month and they do a really great job with that! Also... Their ranch is always excellent! read more

Outstanding Service at Cheddar's Scratch Kitchen! Cheddar's Scratch Kitchen -- 5615 Clinton Hwy, Knoxville, TN 37912 My wife, mother, and I stopped in for lunch before heading to the gun show at the Knoxville Expo Center on October 25th, 2025, and we're so glad we did! From the moment our server, Jediah, came to the table, he made our entire dining experience exceptional. Jediah was attentive, kind, and professional -- he truly went above and beyond. He took the time to listen, checked on us regularly, kept our drinks refilled without us even needing to ask, and never once made us feel rushed. He has a natural talent for hospitality and customer care, making us feel genuinely welcome and comfortable throughout our meal. It's rare to find such a great server these days, and Jediah is a shining example of what excellent service should be. We'll definitely be coming back -- not just for the good food, but for the wonderful experience he provided. Thank you, Jediah, for making our visit to Cheddar's one to remember! read more

The food was okay I guess, The service sucked. The waiter was nice but forgot somethings like my green beans. And the kitchen messed up the orders. There was also a bug in my green bean. Ambiance was okay. read more

I stopped at Cheddar's Scratch Kitchen for a late lunch. Absolutely amazing food, atmosphere and service was impeccable. I chose the Bourbon-Glazed Salmon & Shrimp and lady friend with me chose the same. I knew it was time to write a review since this is the restaurant I always to go for lunch when I'm in Knoxville. There is a wonderful outdoor area for dining as well but it was just a little too cold this time. I have to highly recommend. Just can't see how anyone would be disappointed. Also the pricing is surprisingly lower than you would expect at such a nice restaurant. read more

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Good was great. Took less time to get seated than we thought it would. A bus of teenagers beat us to the door but the staff handled it like it was normal. I love it when a plan works out. Great job! read more

Stopped here on the way from Indianapolis to South Carolina and so glad we did . My wife has celiac's so it is hard to get a place that is good and celiac friendly . This cheddar's has a manager who has celiac's himself . He came out and went over everything with us . Our food came out fairly fast , hot and definitely good . This cheddar's is one of the better ones we have been to . Service is excellent , place is clean and food is good . This location will be one we stop at in our travels . read more

Always love coming here! Staff are nice and it's always clean. Food is always hot and fast service

I live close & this is the 1st time I've been in here in a long time & lucked out & had the pleasure of being taken care of by Marcus. He was the most polite professional person I've dealt with in a long time. Thank you Marcus, everything was perfect! It was very much appreciated. I will be back. read more

Ive had food poisoning from their steak tips for the last week. I am SUFFERING more than you can imagine.

Five stars! Here's why, as soon as we come in the door service is great, top notch! We were seated with a very nice server "Jessica" she even gave us EXTRA, FREE butter croissants! Thanks Jessica! The food is also super good and tasty I highly recommend this restaurant! read more

Cheddar's Scratch Kitchen - Honey Butter Croissants - American Near Me - Knoxville, Tennessee

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The food and service here is generally, and consistently, good, and is priced reasonably compared to the alternatives. I wouldn't recommend going off-menu for cocktails though, as my experiences of such, has not been good, but if you stick to beer, shots, or their cocktail menu then you should be okay. read more

Quick friendly service, decent selection of meals and sides, they serve alcohol. We had meatloaf and shrimp Alfredo.

I call to order take out, put on hold 4 mins. So i hang up and call again, she says sorry i'll transfer you again.. on hold 5 mins. I hang up, call again... I told them forget it, ill take my business elsewhere. Decided to give em another shot, today, its 1130, i call to place a to go... goes to voicemail saying their closed.. then the recorded message gives their hours... they open at 11. WHY IS MY CALL GOING TO VOICEMAIL?! read more

I don't usually go for chains. We don't have a cheddar's where I live. The food was just okay. I usually like the main meat but I have to remember I don't like cheddar's mashed potatoes. They need to clean the tables more often. I liked my Country Fried chicken but I'd choose other sides. read more

Cheddar's Scratch Kitchen - Country Fried Chicken - American Near Me - Knoxville, Tennessee

I love it when I can go back and update a not so good review and replace it with a 5 star review, such as this one!!! A couple of months ago, we ate here and it was not too pleasurable of an experience, except for the management and the ribs. The ribs are always phenomenal. We went back last night for a X-mas/birthday dinner and the experience was completely different and thoroughly enjoyable in all aspects of the meal. The food was absolutely delicious, the atmosphere was pleasant and the service was remarkable!!! Our server was Marcus and I have to say that outside of very fine dining, He was the best server I've had in years. His kindness and knowledge of the menu was beyond exceptional!!! If anyone from corporate who reads this let me just say, he needs to give seminars on how to properly serve. He made me, my wife, my mother and father feel as if we were a guest in HIS home. I see management in his future, if he so desires it. Thank you Marcus, for a pleasurable dining experience!!! I highly recommend this restaurant and if I may suggest the steak and ribs are an excellent choice...be sure to ask for Marcus as your server. read more

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New restaurant, so we checked it out. A great selection of food and great atmosphere. Enjoyed the meal greatly and had a great server, which I tipped well. read more

I ate here because my family wanted to get together here but I don't typically eat at mainstream restaurants anymore. The food is such low quality! I had a sirloin that was grisly and a baked potato. It didn't taste good and I already have a migraine from eating it. I regret it and wish I'd just went without. I don't know how people eat this garbage all the time instead of going to a mom and pop restaurant that usually has way better quality food. I can literally feel the difference! I'm only leaving two stars because the waitress was really sweet and served us well. The look of the place is nice with outdoor seating and a fish tank. It'll never make up for the horrible "food" if that's what you call food anyway. read more

Got to-go food on a holiday, to be fair. But I knew I didn't like this place. Had to eat here again to be reminded. Chicken fried chicken was alright but over seasoned. Gravy was not great. The sides were okay (I got broccoli casserole and mash), Texas toast is always good but it wasn't that fresh. My husband ordered some onion rings that neither of us ate - they seemed old, like they'd sat in the kitchen awhile, and were stale and under seasoned. The croissants were pretty good. You can tell after eating this food that it's just terrible for you. It upset my stomach. Butter and sugar is probably how they make up for low quality ingredients. Did I realize what I was signing up for? Sure. But I was hoping it would maybe be as good as like, a Cracker Barrel, so I'm just going to order from them next time everybody else is closed. I will probably go another 10 or 15 years before I darken the door of another Cheddar's, which will only happen once I've inevitably forgotten again how much their food sucks. I'm pretty sure the last time I was there WAS about 15 years ago, because my exes horrible family wanted to go there. It figures that they liked Cheddar's. read more

Had vehicle problems and was waiting in the area. We were traveling through. So with vehicle broke down we decided to stop and eat something. Service was great and food was perfect. Definitely help change the mood of the day. Rest of day turned out great. Broccoli casserole is awesome read more

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I ate here for the first time, and ordered the Crispy Chicken salad with blue cheese dressing. I prefer hot sauce with this salad and all they offered was Tabasco. Unfortunately that is my least favorite. The Honey Croissant was excellent. Also the server was great. read more

Last 2 times in last week the service at the Cheddars off Clinton Hwy has really gone down hill. First time was a to go they got wrong. Send a gift card to make up for it. Today took 25 minutes to get served. Once received green beens were over sweet and cold. Mash potatoes had a crust like they were really old and uneatable. Will never go here again. read more

Always great service and great food. Quick seating. Cheddar's is our go-to. Happy and fed kids, makes Mom happy.

I went to Cheddars on Clinton Highway and ordered rib and steak combo ( medium well) . I received my combo with medium cooked steak I cut it opened and my steak was very pink. I told my waitress and she took the cut opened steak sent it back and I received the SAME exact steak back RECOOKED. I was totally disappointed in the fact the waitress thought that was ok and sanitary. I told her restaurant establishment should not recooked food and return the same food her response was well at CHEDDARS we do. I was floored. Also my grandson chicken Alfredo had a piece of hair in it smh. Needless to say the manager came to the table she apologized and comp my food. I liked Cheddars and I have had an issue with my steak before but, I was trying to give them a second chance. I am no longer a fan of this Cheddars Clinton highway location God only knows how many times cross contamination has happened. Totally disgusted and disappointed read more

Had a nice lunch on Saturday June 3. I had grilled salmon with steamed broccoli and mashed potatoes. My wife had steak, baked potato and salad. All was cooked properly, served hot and fresh and properly seasoned. The restaurant was clean and well kept, but a tad cool. Our server was on top of his game and prompt. Overall, a good meal. read more

I had a gift card and the server didn't know how to use it. The food was good the service was slow. Ambiance was great.

We used to go to the cheddars in Johnson City, TN for years and loved it. This location...well it's bittersweet. Waited like ten minutes while standing around with like 30-35 other waiting people only to observe that every section of the restaurant had 2-3 open tables or booths. I know that you do not want to overwhelm your servers but that was a poor balance. Aside from the wait the food is always great and fairly priced. Apps: We LOVE the spinach and artichoke dip. Salad: House salad is a good portion and dressings are good. The honey glazed croissants that come with the salad are usually good as well Dinner: The two items that we often get and would recommend for you is the chicken tenders or the fish tacos. Dessert: My recommendation would be the monster cookie dessert! read more

Cheddar's Scratch Kitchen - Front of building - American Near Me - Knoxville, Tennessee

Went there with my family for lunch today and received the worst service ever! I have been going to this location since it opened and this was the poorest overall experience by far. The server was not knowledgeable about the menu (the gluten free menu in particular) or anything else for that matter.. I ordered my steak medium and it came out medium rare. The salad I ordered was never delivered and when I asked the server about it she replied, sorry I got busy and forgot. I sat for ten minutes with an empty tea glass, before I finally had to flag her down and ask for a refill. The manager came over to the table when he discovered the servers screw up on the gluten order and replaced the dinner. But he charged us for the meal and never checked back. Doubt if I will return to this location. read more

I love coming here the food is wonderful and the service is very good they are very kind and help you with anything you need I would definitely recommend this place read more

Ordered the double country fried chicken severely undercooked be cautious when eating or ordering such a huge cut of chicken without checking it before eating absolute disgusting! read more

It wasn't for me unfortunately. Had a gift card so decided to try it. Hubby described it as ok food and lots of it. I had salmon he had a sausage pasta. Cooked fine, REALLY lacked flavor. My rice was still a little hard and broccoli wash mush. We sat at the bar and the service was very good and prompt. Appetizer cheese dip was decent. read more

Food was very tasty but staff not particularly friendly at this location on the two occasions we've been there. Also didn't have all the drinks they advertise on the menu. read more

After being accustomed to eating a traditional Fish Fry in the Buffalo area, we decided to try our luck at Cheddar's in Knoxville. We were NOT disappointed. They offer a cornmeal breading white fish with fries and coleslaw that was every bit as good as the ones found in Erie County. Granted they have little competition here! The portions are ample to say the least. We had more than enough food to eat and take home to enjoy. Our server Melvin was pleasant, friendly, attentive to all our requests and was knowledgeable in the Cheddar's menu which helped us decide on the fish. He is a credit to the Cheddar's Corp. We will certainly return to sample more offerings this establishment menu includes that are not available in Buffalo. read more

Once they took fish tacos off the menu, my favorite menu item, I've never gone back. That was at least three years ago. I loved their fish tacos. read more

Great first visit ! Waitress was wonderful and food was amazing. We had the honey butter croissants, Wisconsin cheese curds, philly cheesesteak and chicken Cesar pasta salad. Everything was so good! We will be back. read more

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It was fair. Typical chain type restaurant, food was okay nothing to get excited about. Had a house salad, just lettuce with a couple of cherry tomato halves, some carrots, cheese and about 6 croutons. Husband enjoyed his burger. Service was rather slow considering they weren't very busy. read more

Pretty good food, crazy you must check yourself out now with a desktop kiosk?? Super lame. The thing powered down while I was trying to pay my bill. Then I got to wait for the waitress to finally come back to actually work for the tip.... The medium rare steak for my honey was bloody originally like it had just been killed. After a bit of a cooking delay it was a perfect steak. Ok good with the bad. read more

Have eaten at this particular restaurant before and the quality has dropped. I understand COVID impacts but if you are taking dine in service, the service should be close to normal. Initial wine order was incorrect, white instead of red. Order was delayed in being sent to table. After extended delay, we were informed one of our meals had been given to another customer so we wait longer. When we finally received food, apparently my food had been sitting under heat lamps. Baked potato was hot on outside with inside too cool to melt already soft butter. Food was average at best. No offer from staff to do anything or make any adjustments while waiting an extended time to get check. Overall, bad experience, average food at best, missing acknowledgement of delays of otherwise patience customers. read more

On Sunday March 31, 2019 around 2:12 pm, our server was Nate Votta the GM for Cheddar's Scratch Kitchen. Nate was the 1st manager to help out in waiting tables and bussing tables with a smile on his face. He went above and beyond guest services, to make sure that our table didn't need or want for anything. If there was award for Super Service it needed to be presented to Nate for his excellent quality of service. My two sons' and I enjoy eating at Cheddars for brunch. Cheddar's Scratch Kitchen serves made-from-scratch entrees every day. They have the best hand-battered Chicken strips, Scratch Burgers, and Homemade French fries. I believe that Cheddar's has a staff of Iron Chef's cooking all the made- from- scratch food every day. Cheddar's Scratch Kitchen, is always busy all day and every day. And the quality of the food is above and beyond excellent every time my family visit cheddar's. I had the Cheddar's Scratch Kitchen hand made oven fresh chicken potpie. read more

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Not as good as it was. I ordered salmon n baked potato with extra butter. Potato was not hot enough to melt butter when they brought it! Cheddar's used to be better not sure what happened. read more