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    Cheddar's Scratch Kitchen

    2.5 (117 reviews)
    Closed 11:00 am - 10:00 pm
    Updated 1 month ago

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    Burnt Bacon Cheeseburger

    I wish I could leave a half star or just none at all,this is ridiculous Cheddars on ridge rd I'm very disappointed I called for a reservation ahead of time. We show up had to wait an hr then we get seated the waitress Justine S immediately asked what we wanted to drink and we just grabbed the menu we didn't even had time to look at the drink option she was very short and get the point was definitely not nice and welcoming it took 30 MINUTES just to get a few drinks we ordered our food did not once come around and asked if we wanted refills we had to hunt her down asked her and I'm not joking it took an hr and 20 mins before they finally brought out our food but 30 mins before they came out the lady brought our bill out and told us we can pay EXCUSE ME WE DONT EVEN HAVE OUR FOOD OR EVEN REFILLS everything was Luke warm the burgers were HELLA burnt my cousin only took 2 bits my brother got something with buffalo sauce an he told her no buffalo sauce he couldn't eat anything bc it was covered in it !! He told her NO!! Justine asked if we wanted dessert are you serious we have been here for TWO HOURS we want to leave,we only stayed because it was my grandmothers birthday and she never had cheddars before NEVER AGAIN it was awful!! The manager Andrea didn't even seem to care all she said was I'm sorry and took some stuff off I'm thankful she did that but at least seem to care and if you truly don't care at least fake it you are dealing with people and there food that's ridiculous. I find it funny that the family in the booth next to us were there for 20 mins and got there food quicker then we did and they got more food then we did !! Honestly I'm very disappointed never again will we go there I told my boyfriend not to tip the waitress but he is nicer than I am and did. DO FUCKIN BETTER!!

    Addie N.

    Not sure how some people could rate this place anything more than 2 stars. How can you be in the restaurant/food industry with utensils and things be this disgusting? All of our knives/fork look unwashed with food bits still sticking onto the the knives. Been here once previously everything was dirty and food was nasty and dry. Returned this time because our friend has a gift card that need to be used. Never again. Absolutely disgusting!

    Baked Potato Soup
    Care N.

    Soup was cold. I need to add more characters to this post, but I don't really want to belabor the fact that soup should not be cold. Nor should the server argue with me about how that just can't be the case! Nor should it take 20 more minutes to be served a new bowl of soup; and an only slightly not as cold soup. And then get more argument.

    The free Honey Butter Croissants

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    4 years ago

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    3 years ago

    Terrible customer service. We won't ever return. If you ask to speak with a manager the manager will never show up to speak to you.

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    3 years ago

    The crescents were delicious. I had the tilopia with steamed broccoli & Idaho mashed potatoes. It was so delicious I had to finish it all.

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    7 years ago

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    7 years ago

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    3 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    7 years ago

    Slow service, cold food, weak drinks and management that will try to argue with you about it. Don't waste your time or money here.

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    7 years ago

    Nothing good happens at cheddars. gave them three chances. Nothing good. and that's all i have to say.

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    7 years ago

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    7 years ago

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    Ask the Community - Cheddar's Scratch Kitchen

    Cheddar's Scratch Kitchen - tradamerican - Updated June 2026

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