We were in on Friday, June 26th between 5:00 and 5:30 PM. They didn't have a lot of patrons at that time, but everyone was running. Our waitress was a little overwhelmed at first and we started to feel a bit worried. First we were seated and it took almost five minutes before she acknowledged us, then she took the drink orders, the Strawberry Lemonade is wonderful with fresh strawberries, which is a little difficult at first to drink because they give you small straws and the fresh fruit clogged them up. That wasn't too much of a problem because the waitress kept forgetting to bring us straws. The food was OK, I can't say wonderful but it was OK. The hamburger was good sized and a nice plate of fries. The chicken with pico served over rice had a good flavor but was overcooked and dry. Luckily they served with a dipping sauce that helped moisten the bites. Overall the meal was average, nothing that took it over the top, but they didn't do enough bad to take it down either. We have eaten there several times in the past, and the one thing that I have noticed every time is the food has been over cooked. The bourbon Salmon has a very good flavor, but dry and overcooked. I don't know if this is from sitting until pick up, or if it was forgotten on the flat top for too long. We came out full, with some leftovers my daughter ate later that night, I am sure we will go back in the future, hopefully it isn't overdone next time. read more

While the waitress was just okay, the food wasn't worth the price we paid. Our food came out barely warm (chicken tenders, shrimp, red beans and rice and the baked potato (the cheese wasn't even melted nor was the butter)). The only items that were good were the coleslaw and the croissants. This makes the first time in over a year after our last nightmare we had there. For the price paid, the food wasn't worth the price that they wanted. read more

So I've seen neg reviews but been here4 times never disappointed! Potato Soup awesome and Shrimp with sides really good! Leah at the bar AWESOME! read more

Cheddar's Scratch Kitchen - Tasty!!!! Broccoli casserole awesome - American Near Me - Wichita, Kansas

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We stopped in for lunch and had potato soup and cheese curds. The place was very clean and our waitress was very kind. I would definitely go again. read more

I don't think the manager or some of our help could've cared less if we were walking in to the restaurant. We waited and waited and waited for somebody to come and see us. She finally came and she was rolling silverware back in the kitchen. The host and then we ended up sitting at the bar. The bartender came ask us what to drink at the time. we are just sit down so I was having some water. She said she would be back never came back so we left and before I left, I asked to speak to the manager. What a useless thing we will never go back to cheddars again and they need to really concentrate on their service that we are the customers it's a real shame that we were treated the way we were. read more

My family and I came here Tuesday. Shae was our server and she was AMAZING!! She took care of us and our table so well and made sure we had anything we needed! Her serving us made it feel like we were at a friends house with a friend hosting us! Give that girl a well deserved raise and praise. The food was also good as always. :) read more

I waited for them for 15 minutes but nobody came to take my order, the receptionist had a very unpleasant attitude towards us, when we called serve they looked at us then went away. Not recommended this location read more

We are so very impressed with the service Maddy has given us when she brings our order to the car. She always has a smile and is very friendly and welcoming. We have had her service many times in the past and she has always greets us with a cheerful smile. She is definitely a positive asset to Cheddars. Thank you!! Ron and Diana and Molly read more

I wish I could leave a half star or just none at all,this is ridiculous Cheddars on ridge rd I'm very disappointed I called for a reservation ahead of time. We show up had to wait an hr then we get seated the waitress Justine S immediately asked what we wanted to drink and we just grabbed the menu we didn't even had time to look at the drink option she was very short and get the point was definitely not nice and welcoming it took 30 MINUTES just to get a few drinks we ordered our food did not once come around and asked if we wanted refills we had to hunt her down asked her and I'm not joking it took an hr and 20 mins before they finally brought out our food but 30 mins before they came out the lady brought our bill out and told us we can pay EXCUSE ME WE DONT EVEN HAVE OUR FOOD OR EVEN REFILLS everything was Luke warm the burgers were HELLA burnt my cousin only took 2 bits my brother got something with buffalo sauce an he told her no buffalo sauce he couldn't eat anything bc it was covered in it !! He told her NO!! Justine asked if we wanted dessert are you serious we have been here for TWO HOURS we want to leave,we only stayed because it was my grandmothers birthday and she never had cheddars before NEVER AGAIN it was awful!! The manager Andrea didn't even seem to care all she said was I'm sorry and took some stuff off I'm thankful she did that but at least seem to care and if you truly don't care at least fake it you are dealing with people and there food that's ridiculous. I find it funny that the family in the booth next to us were there for 20 mins and got there food quicker then we did and they got more food then we did !! Honestly I'm very disappointed never again will we go there I told my boyfriend not to tip the waitress but he is nicer than I am and did. DO FUCKIN BETTER!! read more

Cheddar's Scratch Kitchen - Burnt Bacon Cheeseburger - American Near Me - Wichita, Kansas

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Awful , not good at all. Rubber chicken with no crunch coating and what looks like freezer burn even though they say the chicken was fresh... per Kylie whose service was good. Did offer to bring me another order to take home but no time for that. This store has gone down hill. read more

We had a large party (9) with us for a Thursday dinner. We could have chosen several places but normally the food would have been great but this time was different. The people who choose to eat hamburgers they were burnt. Also, the shrimp was over cooked along with the pasta. The only thing consistent with our meal was the waiter was great. read more

Facility very nice, the service was OK, not great. Not attentive at all. The food was Ok, not great. Fish are not fillets, more like fish sticks. Way, way over priced. read more

After putting our name down on the wait list on the app, when we got to the restaurant within 10, we discovered we were removed from it without any notification. The hostess acted like there was no concern, and offered no apology. This resulted in extra wait time. The food was nothing to write about, and the wait time for the food was excessive. It seems there is a lack of good care and customer service. read more

Honestly the west side location has dissapointed us too many times. Walk in smells like hot grease- like too hot. Chips also taste of burnt or old grease. Spinach dip was just mediocre from past experiences and it was luke warm... Croissants which are always my fav... were SOGGY s9 much butter that they were literally mush. Our Margheritas were nothing but puree.. absolutely revolting. This is our last visit. Food hasn't even arrived yet and honestly contemplating leaving before. Bte the young waitress isn't bad but she speaks too quickly as if in a rush. We als9 had to get up and get our 9wn to go boxes bc she never came back. After we paid she came up and was obnoxious with questions... deserted take home "No" water or tea to go?" "No" how about to g9 Margheritas?!? NOOOOOOOO!!! WE HAD ALREADY PAID AND WERE LEAVING. read more

Not sure how some people could rate this place anything more than 2 stars. How can you be in the restaurant/food industry with utensils and things be this disgusting? All of our knives/fork look unwashed with food bits still sticking onto the the knives. Been here once previously everything was dirty and food was nasty and dry. Returned this time because our friend has a gift card that need to be used. Never again. Absolutely disgusting! read more

Cheddar's Scratch Kitchen - American Near Me - Wichita, Kansas

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We called ahead, but they don't take reservations. However they would put us on their list for 12 people for a birthday dinner. Told them we would be there at 5. Got there at 4:45 and checked in. When my daughter got there at 5, they told her we were checked in and it would be 20 min. Meanwhile dozens of people were coming in and getting seated within minutes. Finally, about 5:30, my daughter checked and they said no large tables were available yet. They don't have large tables, they put tables together and they had empty tables they could have put together. I finally asked to see the manager about 6. She gave me a story about 20 people being seated on the other side and they had been there 2 1/2 hrs. and some were leaving, but they were waiting on the rest to leave, so they could clear the tables and seat us. Finally my husband went over there and only two were left at one table on the end, so he started putting 3 tables seating 4 ea. together and putting menus down they had given him. A server said, you can't do that, so my husband just threw the menus down on the tables and left. Then at 6:30, the manager said, we cannot serve you tonight. This after sitting there for almost 2 hrs. We never did get to eat. Ended up going to Popeyes. read more

Food was not good and tables were all sticky so not cleaned well. This says scratch kitchen but there is no way the cheeseburger was freshly made there. Ate in the bar and it was busy and the service was good but food not. Color of the burger was weird. Cheese had been thrown on and sandwich brought out. read more

Food was very good, ambiance nice nothing special and the service was fair a best. We waited about 15 minutes to get served.

Soup was cold. I need to add more characters to this post, but I don't really want to belabor the fact that soup should not be cold. Nor should the server argue with me about how that just can't be the case! Nor should it take 20 more minutes to be served a new bowl of soup; and an only slightly not as cold soup. And then get more argument. read more

Cheddar's Scratch Kitchen - Baked Potato Soup - American Near Me - Wichita, Kansas

the food was amazing. 10/10 both of the 2 and only times i have been here. but my server LEA C. was the WORST waitress i have ever had. she checked on my table ONE time the whole hour we were here but that was only AFTER she caught me staring at her after she was YELLING and being SO RUDE to her coworker. not to mention the empty drinks she completely ignored that we intentionally placed on the end of our table just to TRY and get her to say SOMETHING. that is all. thank you cheddars. #dobetterlea read more

I don't know if this a west side of Wichita thing but it the food and service is just awful This was my first time eating at cheddars I was really excited to bring my mom for her birthday we came in a was seated in the back of the bar which gave the vibe out of sight out of mind & that's exactly how we were treated our waitress came once to take our order and then we didn't her after that. Until it was time to pay then she magically re appeared. The shrimp didn't taste right the came out cold the service sucked . Was offered nothing not even a apology read more

Sooo it was date night for the family adults. We check in they say about 15 - 10 min. There was also a group of 30. We are waiting outside. I run in to use the restroom. They stop me and ask if we could spit our group up . No well it's going to be awhile then . Don't ask the group of 30 to split. A baseball team or a youth group . Just the group on date night. We were explaining the disappointed how they were handling. It probably will not be back. read more

Originally I was going to eat at Cracker Barrel, but then I decided to try something new. Glad I did ! I ordered the fried chicken and shrimp platter, which comes with two sides. I picked the macaroni and cheese and the broccoli cheddar casserole. I loved the shrimp- it was juicy on the inside and the beer batter was perfectly fried. The Fried chicken strips were okay- a little dry on the inside. The macaroni and cheese was ok - on par with average places. The broccoli cheddar casserole was awesome- it had great flavor and texture. One of my friends is vegetarian and he really enjoyed it as well. I forgot to mention that when you get seated they serve you freshly made croissants with a honey butter on top. Prices are good based on food quality quantity. read more

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I just don't get all the bad reviews. I've visited often, and never had a bad experience. Maybe it's the time of day, or something, who knows. Anyway, we've always had good service and food at Cheddar's. The menu is varied enough for every taste, and if you want a drink with dinner, there is plenty from which to choose. Prices for the portions are very reasonable. I'll definitely be returning for more. read more

You aren't leaving here hungry! The fried shrimp and chicken tenders were awesome! I know, lol, but really...you hang out with two grands who are 6 and 3 and you get to experience a LOT of places chicken "nuggets." I had to try the broccoli, cheese, and rice casserole...yeah, it was almost as good as mine . But, in all honesty, it was fantastic. And you might laugh at a review that mentions chicken tenders, but it was close to my MIL's fried chicken--and that's a compliment! Finally, the croissant with honey butter...well that only makes you hungrier when you sit down. PS: the carrot cake looked yummy, but there was no room! read more

We had a gift card so dispite the bad reviews we wanted to check it out. The service was slow, the food was mid, best part was the crescent rolls. Definitely isn't my choice for a night out. read more

Horrible! Horrible! Horrible on all accounts. For starters, the restaurant had maybe 10 people sitting at tables; therefore, the restaurant was empty but we waited 15 mins to be seated, despite inquiring twice. We asked for a table for 5 but got initialing seated at a table for 2. When we asked for a bigger table, it took another 7 minutes to be reseated...despite restaurant being basically empty. Next up the service..waited 12+ minutes for someone to come take our drink order...did I mention the restaurant was still empty? Then we had to ask 3 times for refills before the waitress even came back to take our food order. Restaurant was still non-busy so it wasn't a short staff/busy night situation. We asked for rolls and, after another 15 minutes or so, waitress said they ran out. How can you run out of a staple like the hot, buttered warm rolls? So sad as this was always the best thing on the menu. We asked twice for silverware before I finally went and got it. Our two rounds of drink glasses sat on the table until the food came out and, because there was no room on the table for our meal plates, I moved them to an empty table nearby. We asked for water w/no ice...got glasses so topped with ice that there was very little room for water. Asked for a bowl of lemon wedges...got it after our meals were served. Only one out of 5 meals was accurate - ribs came out slathered in BBQ sauce despite requested BBQ sauce on the side, the green beans tasted like pure sugar, the loaded potato came out w/o any of the toppings. We spoke to the manager who was new and a transfer from another restaurant. He was cordial and addressed the dirty dishes, offered to bring new sides to replace the green beans (although he only brought 1 new side vs 2), brought the loaded potato sides, etc. We haven't been to Cheddar's forever and previous visits were never like this. The poor service, mediocre food, price of our ticket, combined with pretty much NOTHING done to remedy the basic restaurant unacceptable mishaps...such a HUGE disappointment and we will not recommend or return. I hate to give this even 1 star. read more

The bottom cookie was covered in FLOUR. Somehow if they mix it properly, it most likely will be raw. This is the third time me and my boyfriend have gotten this same menu item and 2/3 it's been RAW. It shouldn't have even been served to us it was so soggy. No manager talked to us, this place is turning into a joke. It use to be me and my boyfriend's favorite. Terrible. read more

Cheddar's Scratch Kitchen - the Cheddar's Legendary Monster Cookie. - American Near Me - Wichita, Kansas

Had dinner here the other night as it was convenient to my hotel and the airport. The food was good for the price and was served quickly. I sat at the bar and had no problem with ordering food or getting a drink. Would come here again. read more

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Wow! Cheddar's at 11711 E. 13th in Wichita has to be the worst restaurant I have been to in 30 years. And the worst Cheddar's any of my party had ever eaten at. From a mouthy and incompetent manager to a wait staff that brings the salads after the meal. The food was really bad. The Alfredo sauce had been cut with milk, the pasta was under cooked even though it took over 45 minutes to get our food. Attention corporate, either train the staff or close the restaurant. This complaint would have been sent directly to Dardin offices, but they do not have a direct complaint email or phone number - kind of makes you wonder. read more

Food is good. Good environment too. Recently when we were there our appetizer never came out. Our waiter apologized & the manager came by too. They did a great job making up for the mistake read more

My wife and I were visiting Wichita from the West Coast. This restaurant was near our hotel so we decided to give it a try since we don't have this restaurant where we live. We were told 25-30 minute wait which turned out to be only 15 minutes so that was a big bonus. We were seated and greeted quickly by our server. She took our drinks and dinner orders. I had the Chicken Tenders and Shrimp, my wife had the grilled key west chicken and my mother in law had the grilled white fish. While waiting for our meals, we ordered drinks from the bar. The drinks took as long as our food to arrive. My food was fine. My wife's and mother in laws was cool to the touch. Nothing on their plates was even warm. So, we sent the dishes back. It took another 15 mins or so for the kitchen to refire the dishes. But the time their food returned I was finished with my meal. This time their food arrived hot but my wife's food was now had the incorrect sides. She chose to eat it versus waiting for it to be fixed again. I wouldn't come back but I won't be visiting Wichita again anyway. But diners beware. You'll pay full price and each have dinner at separate times. read more

Cheddar's Scratch Kitchen - Menu - American Near Me - Wichita, Kansas

i was super super impressed with their chicken pot pie. my only complaint is that i wish the crust went all the way around to the bottom like a pot pie usually does. their fried cheese bites were pretty good - a little too salty and they did not have any marinara which was a bummer read more

Sat for 15 min during a non busy time and not one waiter came to my table. I stopped one and he said it wasn't his table and left. This was my first time in this place and my last. read more

Food was excellent and the service was even better! Miles was our waitress and she was amazing. The entire experience was wonderful and we can't wait to go back. read more

Where is the ZERO star rating? I have no desire to return after no good experiences. Bad food, undercooked chicken, dirty flatware, bad drinks, you name it. read more

Great food, great service. Been here dozens of times. Love it. I've tried quite a few things and haven't been disappointed yet. read more

Cheddar's Scratch Kitchen - Awesome chicken pot pie! - American Near Me - Wichita, Kansas

Ordered chicken Alfredo Togo. The food was cold and bland. There was hardly any sauce on the noodles. They had a light covering of sauce but still just tasted like boiled noodles. Also there's a difference between pan seared chicken and grilled chicken. read more

Cheddar's Scratch Kitchen - Grilled Chicken Alfredo. - American Near Me - Wichita, Kansas

Had the double Chicken fried chicken. And mashed & green beans Very yummy Waitress was Nicole W. Very attentive read more

The service was fine. The restaurant was clean. The food was warm but not hot. I ordered the white fish and it had no flavor to it at all. The rice was supposed to be "blackened" but it was just plain rice. The carrots and broccoli were good. Would I go back? Only if someone else suggested it. read more