highly ask that you let your kids come here. the prices for concession are reasonable too

This place had a lot going on! Ages: crawlers (1+) can use the toddler area, but the rest of the park is perfect for ages up to the teens. They have sports areas like soccer and basketball, large slides, and a jousting type area that had tons of teenagers having a good time. The arcade and claw machines are a good spot for a break/change of scenery. Staff: staff did a good job of monitoring kids and kindly correcting improper use of equipment to keep everyone safe. They were super courteous and kept areas clean. I appreciate staff that can interact well with the kiddos. Price: I love that they have much lower prices for parents. Adults are $7 and kids are $19.95, ages 3 and under $15.95. There is a 2 hour time limit but you can add on time for a lower cost as well. We spent about $50 at the food court for a family of 4, including treats like slushies! We were all full. I reccomended getting food after jump time has run out. It's nice to have a one stop shop. Pizza and wings were good! Love that it's indoors and well air conditioned as the summer approaches. Excited to be back! read more

This place is a blast and the employees are making it happen. Unlike other indoor bounce parks we've been to the employees are visible in the attraction, enforce rules to all participants, and monitor for safety. They seem to have a rotation with one of the task sweeping and walking the interior building interior. I gotta give it to them because this place is clean! They are doing a good job keeping the food and beverage away from the play spaces and I appreciated the music level was noticeable but not overwhelming. Several fun features like a warp wall, jousting, obstacle course and slides. They also have a nice area for small kids 5 and under. You will need to purchase their socks for $3 and plan to get a locker or not have a purse that day. Lockers are $2 per hour and they are a cash transaction. Overall, excellent, a fun place for kids, that's clean, enforces safety and gets that energy out. read more

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Too many rules to enjoy the fun, it's like kids can't go one way, they can't bounce and they moving too fast. What's the purpose of kids enjoying being kids read more

Absolute not helpful employee. I bringing my 3 year old son there on an early Saturday. It was not too busy yet, but super noisy. My son got scared but the noisy and want me holding him. I know that we only want to play less then 2 hours because of his lapping time, so I was trying to get a 2 hour pass. The employee said they don't sell that ticket on site but only online (Yes, I know I can pre purchase tickets online but if you have a 3 years old child then you will never know when can you get on car and when can you arrive). I am holding my son on one hand and searching the ticket on the other hand, and also need to sign waivers. The website showed the tickets I want but do not let me to add to cart(I found how to add to cart when I can sit down to play that website fully, kindly hiding somewhere). They socks problem, our friend gave me two extra pairs of brand new socks but one pair for my son was too large and mine socks are fine. They need me to purchase a new one for him which I have no problem with but they charge me both pairs. Finally we paid $15 extra( refund haven't received yet) and only play for 30 minutes since all the time wasted to deal with tickets and socks and asking for refund. ( there was totally 3 staffs "helped " us, and one of them look like manager since he can do refund) read more

Very clean inside and not too loud, comfortable seating, great place for the kids to take a break and have fun!

This is a long overdue review but since I haven't been back due to this negative experience, my opinion remains the same. We came on a Saturday which as expected, would be busy. I have 3 kids under the age of 3 so I brought my two sisters with me to help watch the kids. Anyone coming into the inflatables pays a fee and from what I remember, adults are cheaper. You also pay for socks that can be reused when you return to avoid paying again. If you bring any items, they do have lockers you can pay for. We did run into some issues with the lockers but a worker manually unlocked it for us. This place is fun and will definitely wear your kids out. They have a few workers watching for safety. The reason for my bad review is because when we were in the toddler section, my two sisters and I were inside waiting my 3 kids. A worker came and told us we had to get out because only parents were allowed. I told her I paid for my sisters to come to help me with my kids and since I have 3 kids, there's 1 adult per kid. She said only I was allowed since I was the only parent due to maximum capacity and safety. It doesn't make sense to me because if there's a maximum capacity for safety, cap how many people can come in instead of charging people and kicking them out. I'm more concerned with them allowing older kids in the toddler section making it more dangerous for babies. The manager on shift handled the situation well and apologized but again, why charge for extra adults when they're not allowed to participate. I would suggest limiting how many people can enter on busy days. read more

Went to check out this place for the 1st time. My kids and nephews had a blast. The only problem I have is a safety issue of the inflatable, there is 2 entrances to get into the inflatable bounce area. One in the front and the other in the back. It makes it harder to get keep an eye if you have multiple kids because the inflatable is so big. Since there is 2 entrances *me being cautious, I feel like someone can easily snatch your kids if you are not actually in the inflatable with them because the front entry to the inflatable there is no seating. The seating for parents is on the side or back. Overall the inflatable is pretty cool with different obstacles and zip line section. It's a little pricy but you can stay as long as you. They are strict about outside drinks. My husband had his coffee with him and they would not let him in until he got rid of it. read more

First time here and definitely my last. From the moment we walked in, the customer service was awful. The girls at the front desk were extremely unwelcoming. We approached the waiver screens and completed everything, then went to the desk where the first employee didn't even greet us -- she just stared waiting for us to say something first. When she couldn't find our waiver, she asked which screen we used. We told her the middle screen and she immediately responded with attitude saying, "Well that one doesn't work," and told us to go do it again on the left or right screens only. I politely suggested maybe they should put a sign on the broken screen so customers don't waste their time, but instead of being understanding she gave me a rude look and repeated herself. After waiting in line AGAIN, I noticed she treated other guests the exact same way -- no greeting, no smile, no effort whatsoever. It honestly made the whole experience uncomfortable and frustrating before we even got started. Customer service sets the tone for a business, and this place completely failed at that. read more

Very disappointing and stressful experience for a place that claims to be family-friendly and child-centered. My wife and I brought our two young children (ages 2 and 4) after driving 40 minutes specifically so they could enjoy this place. We paid, entered, and were never informed at the front desk that only socks purchased on-site were allowed. Our children were wearing high-quality, rubber anti-slip socks, specifically designed for play areas. After about 1 hour and 30 minutes, a very young staff member (around 14-15 years old) approached us with an unprofessional and confrontational tone, insisting the children must buy their socks or he would call the manager. I calmly explained that the socks were appropriate and even safer than the ones sold there, but instead of resolving the issue respectfully, the situation escalated. When the manager arrived, she immediately demanded that we leave the facility with our children and threatened to call the police, over SOCK COLOR, while my kids were peacefully playing and smiling. No attempt was made to de-escalate, no refund was offered, and no empathy was shown. As a parent, I found this behavior shocking and unacceptable. The children did nothing wrong, yet they were the ones punished. If this rule is so strict, it should be clearly communicated BEFORE payment and entry, not enforced aggressively after families have already spent time and money. Sadly, we left disappointed, embarrassed, and feeling disrespected. I would strongly advise parents to think twice before visiting, especially if you expect basic courtesy and understanding when it comes to young children. read more

kids love this place. Just had my daughters birthday party but we also have the monthly membership

We had the BEST time at Super Llama Inflatable Park! My kids had so much fun and didn't want to leave. There are so many options for kids of all ages from infants all the way up so everyone has something to enjoy. I really loved how much there was to do, from all the inflatables to the claw machines and even massage chairs for parents to relax a bit. The food section was also a pleasant surprise everything tasted fresh and was actually really good, which you don't always expect at places like this. Overall, it was such a great experience for our whole family. We'll definitely be back and recommending it to everyone we know! read more

Brayden was very accommodating! The room is really nice. And the kids are having a good time. We love super llama. I highly recommend this place to wear all of the people in the world. Please come. Please come to this place. It is so much fun. read more

We went there during the holidays so it was packed with kids running amuck. We used the Pogo Pass and it was an easy process to get through. It really is a bunch of large inflatables indoors and that's it. There's a small area in the back to sit with chairs and tables as well as crane games. You have to purchase a card and load money into it before you can play the crane games. I can't recall if there were concessions but I believe so. Restrooms were clean. Wear your shoes in there. read more

Had an amazing birthday party at this place. Highly recommended. My kids absolutely loved it. Will be back. read more

Amazing, awesome, have been 4 times and the last was for a birthday. The host was great in the party room. I recommend. Max 10 yrs read more

Came for a birthday party. Such a great party! clean and very organized! Host was great. Son had a great time! read more

Brayden did a great job keeping our party moving .Kids loved it and had a good time .

Phewf! What a workout! Parents: if you plan on being there with your kids inside the park itself, make sure you have energy because the glute workout is REAL! Awesome place with lots of room and things to do! Also has a cafe and arcade! read more

Super Llama - Amusement Parks Near Me - Plano, Texas

Nice indoor Bounce House area for kids under five years old and there's plenty of space for the older kids/adults as well. There's an additional $4 charge if adults want accompany them in the Bounce House. There's a WAIVER that everyone has to AGREE with before playing inside FYI. We were greeted by a very pretty face, and smile her name was Emily. She asked, Did I sign the Waiver? Of course I'm compliant with her and told her, I'd already signed upon entering. They have QR codes every where upon entry. Hoping the Dipp'n Dot machine is serviced before our next visit here. Great place for kids to burn off excess energy, and big kids at heart like me. Lol read more

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I give this place more than a 1-star rating because it is a really neat place to take toddlers and older kids. They have a huge area for big kids to play and an entirely separate bounce/play area for smaller children/toddlers only. The reason why I didn't rate it 5-stars is because one Tuesday I packed my toddler and infant into the car to make the 1 hour drive to this location just for us to arrive and there was a sign on the door saying "closed for cleaning." It is NOT listed on the website (at the time) so I was completely unaware and we don't live local, so I would've never driven past this place and noticed. I was incredibly frustrated because my toddler did NOT want to leave and didn't understand that the place was closed. For it being a children's play place, it needs to be a bit more organized. I believe now they have updated their hours on Tuesdays. You can also only wear THEIR socks. So you have to purchase them if you don't have any. read more

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I am just going to be completely honest. This place is unsafe. If you wanted to watch and monitor your little ones, you just can't. Too many blind spots. I had to buy a ticket to go in so I could watch my kids. The staff who are supposed to be monitoring the bounce house are no where to be found. I just wouldn't reccomend this place for people who have children under 8 read more

What a fun spot! I was visiting my nieces and wanted to take them to do something special. Super Llama totally fit the plans! They had an absolute blast. I was able to join in on all the festivities and the rate we paid gave us access to the facilities all day, though we were done after about 2 hours. We made it around mid-day on a Saturday and noticed the park got busier as the day went on. I felt really safe navigating all of the different slides and courses. We didn't partake in their food options but noticed they had an area to eat and lots of people enjoying the different options. Looks like this is a popular spot for birthday parties. Be sure to be prepared to purchase their special socks in case you don't already own a pair. They are cheap though. There are lockers to store your items in, so you don't need to worry about keeping up with personal items while jumping around. Super fun! read more

Super Llama - Amusement Parks Near Me - Plano, Texas

LOVE THIS PLACE!Hours of fun for both kids and parents! Memberships are the best price around!

We attended a birthday party here. I love the music and set up. And Brayden was an awesome party host!!

My kids had a blast! The inflatables are connected, making it very safe for the kiddos as they tumble and slide. We will definitely come back! The staffs are friendly and they work very hard to keep the place clean. read more

Came here with the pogo pass a couple of times. Kids (ages 9-4) enjoyed it and have requested to go back. Staff is not always friendly but they are serviceable and the place is kept clean from what I've seen. We have not tried their food services. There are a fair amount of cubbies and seating. As well as some crane machines and games. The bouncy portion is large enough that it should keep your kids entertained for a couple of hours. There is a toddler section, if you have younger kids. Keep in mind, the place is dimly lit. Would recommend for kids between 3-10. read more

Great birthday party. Would recommend the place. The kids had fun. I would recommend it for a birthday

It's pricey so plan to stay for several hours. They want you to buy their socks. Located in the old CooCoo's space, Super Llama has done a super upgrade. Huge bounces house that are connected and appeared to be new and good quality. There is a smaller inflatable area for toddlers, big seating area for the adults and food service. The food area is a bit pricey. The space was Very clean with a cleaning crew visibly present for our 3 hour visit. Front desk interaction was a little bumpy. Taking my party of 4 came with an $80 price tag. They were selling discounted gift cards. However, they won't allow you to use it on the same day. Call ahead to see if it's available and purchase the day before. read more

Great place to bring the kids. Different activities to do. It's cool, clean, and fun place.

I have mostly all positive feedback aside from the daily price, but the upkeep and cleanliness of the place explains it. They have a separate toddler area for kids five and under as well as a larger area that will keep the older kids entertained. There are two ball pits interactive screens multiple climbing areas slides and scaling walls. They have a bounce house soccer and basketball area. They also have a few arcade games in the back. They offer snacks for a reasonable price. No outside food or drink. Overall I was impressed with the cleanliness of the area and variety of areas for kids of all ages. I like that they also have monitors within the dump houses to make sure kids are following rules and playing safe. They do charge for parent supervisor which ends up being about $10 per parent with socks. If you do not purchase the parent pass you are not allowed to be in the jump house area which would be difficult to supervise from outside given the size of the area. They also offer monthly memberships with the 6 month minimum. If you live nearby and you plan to come more than once a month it's definitely worth it. The staff was friendly and understanding. They also had a sign that requested staff to put away their cell phones which I thought was a sign of customer experience-centered management. All of the workers seemed to be busy doing something which was refreshing to see as well. Fun activity for kids ages 2-12ish. read more

Super Llama - Snack menu - Amusement Parks Near Me - Plano, Texas

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My little cousin and I had a great time at the inflatable park! When you buy a ticket, they give you socks, which is a nice touch. There are only a few cubbies, so some need to be rented, but it's really affordable. The park has different sections: one for toddlers and others for bigger kids. One area has kids pushing around a giant ball attached to a string--it's fun to watch, though I wouldn't recommend it for smaller kids since they might get knocked over. There are also plenty of slides, climbing structures, and even a mini zip line. Plus, there's a section where kids use long cushioned pillows as "weapons" and battle each other, trying to knock the other into an inflatable wall. It's a great time all around! read more

This place has very friendly staff, and it's a unique and super fun place - just quite pricey!

Kids had a blast, good music and not super busy. Will definitely be coming back soon.

Great place to get a lot of energy out of you little ones! Walk in, pay and get your socks. If you don't have any, then let them go that's it. read more

Super Llama - Amusement Parks Near Me - Plano, Texas

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Bought the unlimited jump monthly membership, as they have a grand opening special going on. We visited as a party of 8, and had a blast! We loved when this location was coocoos and glad another kid friendly business took over this space. We will be back for some indoor summer fun. They have a cafe and clean bathrooms and some arcade games as well. And plenty of seats and tables to sit at. Lots of fun for parents and kids! You have to purchase their socks for $3 each which is not bad! Def check them out! read more

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We recently celebrated our children's birthday parties at Super Llama Inflatable, and the kids at both parties had an absolute blast. The inflatables are a huge hit, and the children were entertained the entire time. However, for parents considering this as a birthday venue, there are a few important things to note regarding the booking process and party package details. Observations for Parents * Communication & Booking Discrepancies: I had toured the venue in person and booked the 11 a.m. to 1 p.m. time slot along with party room #3, which we included in our invitations. Two days before the party, we received an email from an event planner stating the time was 2 p.m. to 4 p.m., which caused panic since invitations had already been sent out. I had to call to confirm it was a typo, but I never received a call back from the planner. When we arrived, we were also assigned to party room #2 instead of the one we had reserved/toured/booked. * Undisclosed Discounts: I just noticed on the website a "Back to School Party Special" for $50 off weekend parties, but this deal was not offered or applied during our booking or checkout process this past weekend for either one of our parties. * Party Package Details: The standard package advertises a free future pass, but we never received one until I drove back afterward and asked. The online invitations provided were clunky and difficult for our guests to use, as they couldn't easily find where to RSVP or the birthday child's name and event details. We also asked for both green and blue balloons, as the event planner had offered, but only blue were provided. The standard package also came with two cheese pizzas that cannot be substituted for other toppings, and no outside food is allowed. This was unfortunate for the birthday boy who doesn't eat cheese. It also came with a free t-shirt, but the children would much rather be playing at the venue than wearing it. It would be a great business option to trade the t-shirt for a game card, at least for the birthday child. * Inconsistent Mascot Appearance: A new llama mascot made an appearance at one of our parties, which was unexpected, and it was a no-show at the other child's party. While not a dealbreaker, the inconsistent offering was a bit odd. * Hostess Role and Tipping Transparency: The standard package includes a party hostess, but it's not made clear that a tip is expected. I later found out the hostesses' wages are extremely low (around $2.50/hour), and they depend on tips for their livelihood. This is a major factor that should be transparently communicated upfront so parents can budget accordingly. The business structure of this role also felt more focused on monitoring the number of kids and coordinating upcharges on food, drinks, and attendees, rather than providing the kind of hosting service that would traditionally earn a significant tip. It would be great to have an option to host the party ourselves. * Arcade Games: The venue now has numerous arcade games, compared to years past, that are not included in the standard party package. This was a major point of disappointment for the kids, as it created an unexpected expense for parents who had to purchase separate game cards. While the kids had a great time, the lack of clarity and inconsistencies between the booking, the event coordinator, and the advertised package details made the experience more stressful for me than it needed to be. Hopefully, Super Llama's management will improve its communication and transparency for future parties, because it has tremendous potential. read more

Shady business practices (changing hours and prices on customers) as well as upcharging without posted sign or notification. Terrible business on top of the fact it is run down, nasty, and dirty. This place is a filthy, disgusting cesspool just waiting to get shut down. Please take your family anywhere else. read more

Found out this place opened on April 19, 2024. Fair pricing and great way to burn an hour or two over the weekend. It only cost me and my kiddo $30 total for two hours of fun. The staff is super friendly and helpful. The best advice I can give to first timers is to sign the waiver before you come in. I've included the QR code in my Yelp photo dump. If you wait until you get there I'd like to warn you they currently only have two kiosks to sign up. If there are two families in front of you, you'll need to wait a bit depending on the size of their party. We will return! read more

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The Good: Our kids had a blast! Very clean. It's basically one huge room of connected inflatables (not separated inflatables). Everything looked either new or well cared for--and there are staff inside monitoring play for safety. We paid for 2 hours and that was enough. Parents can sit at tables around the inflatable. I think they have wi-fi because I saw several ppl on computers. But, FYI the inflatable is so big you won't be able to see your kids inside the inflatable while sitting. We paid the extra $5 parent fee, so we could periodically go inside the inflatable to check on our kids. There is a pretty large "toddler" inflatable area for kids under 5. The Bad: The only criticisms, like others have said, the locker situation isn't easy. It's I believe like $2 cash for an hour or two--but then you have to get staff to open it each time. It seemed like a whole ordeal so we skipped it. Also, we moved a 3rd chair (from an empty table) to our table at one point, so my daughter could sit down and take a water break. A little later, a staff member came by questioning me about it and took it back. It was clear he took his job very seriously. Lol. But, if you can get past these minor annoyances, this place is a good indoor kid play option! read more