I booked a massage here because it was the only place with good reviews that had an appt available…read moreat the last minute. Peyton was my masseuse and she was fantastic! Great massage. I will definitely be back!

A long overdue review incoming - I was very happily surprised with a couple's massage at SoulSpa…read morewhen in Reno for an anniversary trip. The space is incredibly cozy and homey. We were taken upstairs to the couples' room. I added on deep tissue and it was fantastic. The therapist really listened to my concerns about focusing on upper back tension and my partner's therapist worked around a recent foot injury of his. The entire experience was so relaxing and everyone from the front desk person to the therapists were very kind. I would absolutely go back if I end up in the area again!

Visiting from out of town. Checked YELP records and find ROM. Called up and scheduled three One…read moreHour foot messages. We arrived early. Were brought in a little late so we were each comped a milk foot bath. Much appreciated. The three of us were taken into the same room. At first there was confusion with the masseuses but it was ironed out quickly. David was my person and he was excellent. Responded to my requests and adjusted pressure quickly. We all enjoyed our one hour foot messages and we will definitely be back. One recommendation is to play music to cover up the front door alarm and talking in the reception area. Definitely try this place it was a success for the three of us. Being cash as it's $3.00 extra for credit card us. See you next time.

If you want a no-frills but effective-as-heck massage, this spot is great. My husband and I wanted…read moremassages without the casino spa price tag. At $70 for a 60-minute massage, we decided we'd check it out. We made an appointment (call to do this, the website is clunky). They were able to get us in the next day. There are no locker rooms, saunas and amenities here-- not surprising at the price point. Just go in knowing that the facilities are lean but the massages are awesome for those who want a really deep and effective session. Massage therapists made it hurt so good. Worked my back like crazy and walked away feeling nice and loose. I'll definitely be back as part of my regular self care routine.

this was a great place. It was clean the masseuse was good nice place for a calm, relaxing massage.read more

Healthy good massage and great service ! I was working in…read moreReno for a few days and needed a relaxing massage after a stressful day

Worst massage I've ever had and I've had them in many countries around the world besides the US. I…read moreasked for Swedish massage and all she knew how to do was squeeze my legs here and there and elbows and forearms on my back. She started asking for tips 20 minutes into the massage. She wanted $65 for "extra service" or $200 for "boom boom". Told her I didn't bring much money and the tip would depend on how good the massage went. Then she asks if I have more money in my car or have a credit card. I said no. From there the massage fell to pieces as she just went thru the motions and told me she done 10 minutes early. I'll never return here. $70 for a 60 minute massage is normal here and a $10 or $15 tip if it's a good one is plenty. This one was certainly lacking on both counts. Save your money and try a different one. Maybe if they get a less greedy masseuse things will improve here.

If I could leave no stars I would. As soon as I walked in someone was in the first room opening…read moreboxes and I waited about 5 minutes before someone came out. When the lady came out to the waiting area she was wearing a super short pink dress and I immediately knew this place was sketchy. I told her I wanted an hour massage and she rudely said "Pay now, $70" dollars" I left immediately because she was extremely rude and I'm not going to pay before I receive a massage. This is not the place I'd recommend anyone to come to. Avoid it!

I've been coming to Reno Massage and Reflexology for over 5 years, and it continues to be my go-to…read morespot for a consistently excellent experience. I always recommend them to friends because they offer same-day appointments, a wide variety of massage styles, and staff who truly know how to deliver a strong, therapeutic deep tissue massage, just how I like it. What I especially appreciate is how their approach often feels like a blend of Thai and deep tissue massage, with amazing stretches that leave my body feeling reset and renewed. The space is always clean, they're punctual, and the therapists regularly check in to make sure you're comfortable throughout the session. Their pricing is very reasonable, and I always tip $20+ because the quality of service is unmatched. If you're looking for a reliable, skillful, and relaxing massage experience in Reno, this is the place.

I've completed 8 sessions with Jun so far, and I've experienced noticeable improvement after each…read morevisit. I had ongoing issues such as sleep problems, leg numbness, lower back pain, and the typical tension in my neck and shoulders. These were persistent sub-health conditions that had been affecting me for quite some time. With each session, I've felt gradual but clear improvements. My sleep has improved, the numbness in my legs has decreased, and the tension in my lower back, neck, and shoulders has eased significantly. Overall, my body feels more relaxed, stronger, and more balanced. What I really appreciate is that the treatment seems to focus on addressing the root cause rather than just providing temporary relief. It's a gradual process, but the consistent progress week by week gives me a lot of confidence.

Got a full body massage with melody and it was great! Good pressure and friendly service. Room was…read moreclean and plenty of parking out front.

Melone is an amazing massage therapist, I highly recommend her.. she gives you the right amount of…read morepressure as she massages your back .. 5 stars for sure ..

I called over two hours in advance and scheduled a 2pm massage. When I arrived, they told me they…read morewere too busy and could not take me after all. When I asked if I could come back at another time, I was told to go somewhere else. No apology, no effort to accommodate. Extremely unprofessional and a waste of time.

The masseuse did an excellent job. I just walked in with no appointment and was able to get right…read morein to a room. Applied just the right amount of pressure and worked out the kinks in my back. I will be back.

Annie was amazing! She took me in on a last minute appointment request over a holiday weekend and…read moretook care of my sore muscles. Even the parts I didn't realize needed to be worked on.

Today I had a deep tissue massage therapy for my shoulder pain. The massage therapist was very nice…read moreand worked out all of my pain. I highly recommend visiting here! Very kind and helpful staff.

Amazing staff amazing business. Always able to help. Great staff , great customer services…read more Professional care , hot stone therapy , deep tissue. Schedule by appointment or walk ins. Thank you

Very nice place I meet the owner yesterday I will be coming in soon to get a massage. Shi Shi…read moreawe...

Below average massage, lady asked for my tip amount then when I said 20% she said ahh thats low and…read moretried to make me feel bad. Started 3-5 mins late ended a few min early. Not going back.

Used a Groupon and had some initial hesitation, so I called the salon first. A guy answered the…read morephone with just "HELLO," which felt a little off. Still, the address showed an actual building and the reviews were decent, so we decided to give it a chance. We booked a couples massage and went in. The business is located in a strip mall, and the reception area was empty and uninviting, with a noticeable smell of cooked food. They showed us the room and told us to disrobe and lie face down. 2 therapists came in and asked just one question: "Hard, medium, or light pressure?" That was it. No questions about injuries, medical history, areas of concern, or preferences. This was especially concerning because I've had back surgery, and that kind of information is important before bodywork. The massage itself was fine, and to be fair, the pressure she used on me was good. However, several aspects of the experience were uncomfortable and unprofessional. Draping was inadequate. My glutes were exposed for most of the massage until I said I was cold, at which point I was covered. This made the experience awkward and uncomfortable. The therapist working on my partner was wearing earbuds and listening to something, loud enough for everyone in the room to hear. This was extremely distracting and made it hard to focus on receiving proper care. While getting dressed afterward, my partner noticed a faint sewer-gas smell. He has extensive plumbing experience, so I trust his read, though I personally thought it might have been food being heated somewhere down the hall. Either way, neither smell belongs in a massage environment. Overall, the experience lacked professionalism, communication, and basic massage standards. I needed bodywork, and while some aspects of the massage were fine, the environment and practices made it awkward and uncomfortable. I cannot recommend this place and will not be returning.