I cannot begin to voice my appreciation to both Sheila and Leslie for their expertise! These two…read morewomen know plumbing. I came in prepared to purchase an entire shower ensemble, as a plumber was telling me the problem was my fixture and I would need to replace the entire thing. They politely informed me the problem was likely a plumber and suggested I contact both Delta and also gave me the name of a reputable plumber. So very glad they did. After doing both, all I really need was to have the lines flushed! These ladies know what they are talking about. Thank you so much.

Super Rooter's honestly and transparency were expressive. Mike was knowledgeable and explained the…read moreissue with my kitchen drain & garbage disposal that my daughter put rice and clooged the kitchen sink. The price was reasonable. The work was of high quality, and the value for the money was excellent. Referral to family and friends is recommended.​

Super Rooter dug up the front yard of our house when we were under contract to replace a main cast…read moreiron sewer pipe that had been broken by tree roots. They replaced it with pvc pipe. They backfilled the hole and left a large mound in the yard, which they claimed would settle over time. It has not settled 2 months later. It has changed the whole shape and drainage of our front yard leading to erosion. Completely sloppy job. I would not recommend this company.

The technician came stated he remove the toilet and replace the ring I have another comp plumber to…read moreverify the toilet was never removed the ring was never placed this leak caused damage to my bathroom floor and my ceiling floor because of his lie the owner went in formed defended the employee and begin to argue with me and decided to not repair the problem this company is horrible don't do business with him read the other reviews. The owner could have come out to verify but refused and Implied that I would lie which makes no sense!

Our sink has been backed up, and after numerous DIY attempts, we decided to call a plumber. My…read morehusband arched out to these guys, and they showed up, the next day, within the time frame quoted, were fast and efficient. And honored the quote mentioned.

Rob is very reliable and fair. I've used him multiple times and I'm very happy with his work. He is…read morea very nice person and above all knowledgeable about plumbing.

We used GnR for years when it was owned by Randy, when we lived at our old house. I had talked with…read moreRandy about outing the same remote in the new house. Him and I text a lot about other things a as well like the new Renei tankless water heater and the HVAC. He told me to install the new remote it would be about 200 dollars. So we move in and we find out he passed away. So I ask how much would it be to install the remote in our new house and that it is just like the other one in our old house. I was told in a text about $150-$250. I scheduled for the Tuesday after Veterans Day because we are both veterans. They no show us. No call at all. I was told the next day that they texted me and I did t respond. If you have an appointment with someone, and your not going , pick up the phone and call. So they then reschedule and one would think it would be the next day. NOPE, it was 8 days later. So the guy comes out and asks where the logs are? Since I have had this before I know you don't need the logs to install this. Lowe's didn't have the logs in Oct when I started looking and I got the kit on Amazon. I googled it and they had it at Lowe's. So while he was doing the install, he told me this will take an hour and that it will be in time to put them in. When I got back he was still working one because he said he was having a hard figuring out where to put the gas line. He then asked, do you want to put the logs I. Or do you want me to do. I figured since he no showed me, let them do it. I was having him come out the following week for the one outside. I ask to pay and he said no will put both on the same bill. Ok I get a bill the following day for 400 dollar! Not what we discussed so of course I questioned if this was for the two of them. They said no. For one. They said they would do the second one for $175. If the next one is $175 then both should be. AND it the bill is not in the range that I was told then someone should have called me before the guys started if they were told it was a different than what they came there to do. Their excuse to me is that they thought this was a replacement. If I have been a customer for YEAR, and I now have a new house with a new address this is a new kit. PLUS, I sent them a picture of the new kit I purchased. Buyer BEWARE! They will bill you more money if they think you have the extra income to pay for it. Just because we can afford it doesn't mean we should be ripped off nor does it mean you charge me more after you quoted me without my knowledge. We paid our bill and they lowered it to what I was quoted however, they refused to do the second fireplace and made sure to send me email as to this being my fault not theirs.

On time and helpful. They have helped me for many years. They come out and charge a fair price…read moreand are knowledgable

Won't use anyone else! Very personable and thorough. Got the job done quick! Gave me tips on how to…read morekeep my septic system good and how to prevent costly issues. Really great! See ya in 2 years!

Stan is an awesome plumber. Prompt response...nice person...charges very reasonable rates...doesnt…read morefix what isnt broken...great work....what he fixes stays fixed. Highly recommended. Average charge for repairs has been $135.

Stellar customer service! I was very impressed with Jack and how he answered all questions as…read morerelated to a drainage issue. He was dispatched quickly and was very friendly. He even called a few hours later as a courtesy. I would definitely use CSA again!

Not impressed with Jack (so called experienced plumber). He came to my home evaluate a plumbing…read morematter and barely touched the parts that required the assessment and charged a $135 service fee. Do not use this company because you will be out of over a hundred bucks for a waste of your time. This is what I call a "get over company". You have been warned. Updated 7/1/2025 - You know exactly who I am. Although gas, insurance, vehicle costs are rising for everyone, not just this company, that doesn't make it right to price gouch. It's unethical and illegal to do so especially when dealing with a customer facing a vulnerable situation. Other companies charge under $75 but I discovered that after dealing with CSA. I called three out of curiosity. Furthermore, he mentioned that he was coming from a location less than three miles from my home. Therefore, referring to $135 as a "discounted rate" for a trip charge is laughable. You live and learn. The office didn't tell me before hand that the trip charge would be this excessive. The guy Jack did a visual assessment (less than 8 minutes then hurried out to his next run). It appears like what he was confronted with was over his head so he didn't offer to repair the job. He suggested I deal with a warranty company to require that a plumber handle the task. So it was an easy $135 that he earned that day for barely doing anything. Again, you've been warned.

We have been using Capital City for 30 years, through two owners. We have found them to be very…read moreprofessional and they have gone above and beyond when we've had issues. We definitely recommend this company.

We had not had our septic cleaned since we moved to Annapolis. A neighbor recommended this…read morecompany, and I am so thankful he did. It is a local, small business. The woman who answered the phone indicated it would be her husband, Henry, who would come out. They scheduled us within several days. Two men showed up right on time, Henry and another fellow whose name I did not get. They sized up the layout of the system immediately. They were very professional, neat, and thorough. The owner answered all my questions about the workings of this double chamber tank system. We will definitely call them regularly for service.