I've been using this shop going on 20 years and I'm just now realizing that I need to share my…read moreexperiences. If you want the old shop vibe. The one where's there's zero gimmicks, just a straight up honest automotive mechanics who looks after their customers. This is the place. Matt the owner was once an employee. The staff hasn't changed since I started dropping off my vehicles. It's not a big company so it's best to drop off your vehicle the morning of or night before. If you want a small business that's honest, professional and extremely knowledgeable. This is your place.

I took my car to Rapid Rotation for my latest emissions inspection. They are station number…read moreGA000106. Jeffery did my inspection and he did a good job. He was friendly and got me in and out as quick as anyone reasonably could. What I appreciated most is he was familiar with my old car and its quirks. As my car has aged, I've had trouble getting it to pass emissions, not because of actual emissions problems (I've had my mechanic fix those), but because of electrical issues. Jeffery knew exactly what to do. The shop I get my car serviced at around the corner, Eurotech, referred me to Rapid Rotation. Because of the direct referral, Rapid Rotation knocked $5 off my emissions test fee. They charged me $20 when it's normally $25, so that was nice. Rapid Rotation is kind of like an older, smaller, locally-owned Discount Tire. It's more along the lines of a humble mom and pop shop. Unlike Discount Tire, they also do oil changes, change air filters, service transmissions, drain and fill radiators, service differentials, and change wiper blades. The prices seem fair and in line with other shops. For example, an oil change is $30 ($60 for full synthetic) and a transmission service is $125. There are two Rapid Rotation locations: this one in Marietta and one in Kennesaw. This one is in a small strip (East Marietta Automotive Center) with other auto service shops. The parking lot is packed with cars. The shop itself is old (over 20 years in business) and no-frills. They have a waiting room with windows into the garage (there's actually an "Emissions Test Viewing Area"), a TV, magazines, and a restroom for customer use. During my visit, the TV was tuned to CMT. They have three bays and I saw four employees working when I swung by during my lunch break.

Outstanding Service at Shottenkirk Honda!…read more I recently had my Honda Element serviced at Shottenkirk Honda, and I can't say enough about the excellent work done by Kevin (Service Representative) and Brian (Senior Mechanic). After keeping my vehicle for a day or two to diagnose the issue, they discovered it was the VTEC system--and handled the installation perfectly. From start to finish, I knew my car was in good hands. Kevin kept me informed every step of the way, and Brian's expertise really showed in the quality of the work. You can tell they both take great pride in what they do. One thing I truly appreciate about this dealership is their top-notch customer service. I don't mind traveling a distance to get to Shottenkirk Honda because I know my car will always receive the best care possible. If you're looking for quality work, honest communication, and people who genuinely care about your vehicle, this is the place to go. Drive the distance--it's worth it! And when you get there, ask for Kevin and Brian, the dynamic team that makes a perfect mix of professionalism and excellence.

The sales team went above and beyond anything I have ever experienced in car buying. The salesman…read moreChris was very knowledgeable and took his time showing me the different cars that I was interested in. His total focus was on me and my choice of a vehicle. My rental time ran out but he made it a priority to make time out of his day to come and get me. I live in Rome. In my world this made all the difference. Him and the sales manager was patient and so kind with my situation and went above and beyond helping me. I will definitely recommend this dealership.

Wesley went out of his way to help fit us in when we had engine trouble going by on the interstate…read more He diagnosed the problem, acquired the parts and didn't stop until we were back on the road. Cameron was super knowledgeable, conscientious and professional and did excellent work. Highly recommend!

Excellent service, professional, listen to me!! (I ask A LOTof questions), nice, polite, timely,…read more affordable, don't do things that don't need done, always complete job thoroughly! Check them out if you're in cartersville

I was helped by a young man named, Drew who was awesome. They were very efficient and gave me a…read moreveteran's discount but they're closed Saturday and Sundays which isn't always convenient for customers.

Great guys here who do honest work and charge fair prices. I've had several cars worked on at Rapid…read moreRotation, as have others in my family. If you need something done that they don't do here, the owner Matt is knowledgeable about other places in town to give you a trustworthy recommendation.

FYI, I took my car to them they charged me 5k for the service and the same service at the…read moredealership cost 3k then they around told me my car needs brakes came to the dealer I didn't need it and their price were $500 more, so I'm trying to save someone else's money by not going there.

If you have ever been a customer of rapid rotation in kennesaw do NOT be fooled Bimmers combined…read morewith them and were absolute rip offs. attempted to charge me 600+ dollars for a battery (there was a little corrosion), and then proceeded to charge me 813 dollars after a 30 dollar discount to bleed my breaks and replace my wheels lug nut stud. when they talked to me to see if they can add on the abs break bleed I asked how much will everything be and they said 410$ well that didnt hold up do to "communication issues". DO NOT GO HERE.

Terrible work, unprofessional, inexperienced workers…read more Do not take your vehicle here unless you want it torn up even worse then you brought it. Beware!

My experience was very professional and I appreciate both the communication and commitment.They…read morehave serviced a a few different vehicles for my family and we have no complaints.Great Service. ! Would definitely Recommend !

Amazing customer service, reasonable pricing. the service was prompt, during rush hour on a Friday…read more The mechanics have knowledge. Definitely one of the better shops I have been arrived at! Thank you!!

The ENTIRE SHOP STILL STUCK IN THE 1960s (RACIST) If I could give this business no stars, I would…read more I went to the tire shop that was closes to me due to my tire being shedded and needing to be replaced asap. Went to this shop, the guy at the counter told me that he didn't know if he had a tire for my truck, he told me to drive my car around the back of the shop and they will assist me with getting a tire. When I drove around the back, there was no attendant there to assist, so I walked up to ask for help. As i asked for help the two white men continued to ignore me. I spoke up thinking maybe it was my low tone. The white guy (mechanic)asked what I needed standing 50ft away from me, I asked if he could come to me because I didn't want to scream across the room, while asking him something due to the noise in the shop. He proceeds to walk towards me as if he was coming to help then turns around and says I'm busy and walks away, ignoring me. The other employees looked at me and laughed, as if they really thought he did something. I walked to the front to advise the guy that initially told me to go to back of what happened, and he says "well it's time for lunch". I immediately left the shop with my tires shredded in pieces, and took my service down the street to Salgado tires, where they handled me with respect, care, took care of my tire In a timely manner!! I will never go back and do not recommend anyone to go to this shithole of a place. They have cars sitting outside that haven't been worked on in years. DO NOT SHOP WITH THIS COMPANY!!!!!

Expensive and very poor workmanship. They hire a lot of inexperienced helpers, then have them work…read moreon your car. They're bad about leaving parts off your car, and they won't typically stand behind their warranty. For small issues, you'll probably OK, but for real problems, go somewhere else.

I took my 1999 GMC Yukon to Auto Experts of Acworth in May to have both the engine and transmission…read morereplaced, based on what seemed like good past reviews. Unfortunately, this turned out to be one of the worst experiences I've had with any repair shop. When I went to pick up my vehicle and test drive it, things went wrong almost immediately. While on the highway, the truck locked up and dropped into first gear without warning. Upon inspection, I discovered that several wires and cords had been left unharnessed, and they had wrapped around the driveshaft, causing serious damage. Auto Experts replaced the transmission once -- then a second time -- but the truck still wasn't shifting properly. I eventually had to take it to AAMCO, who ended up fixing all of the issues that Auto Experts supposedly "repaired." Ever since those original mistakes, I've had to deal with a series of other mechanical problems, including issues with the transfer case, fuel pump, and electrical system -- all of which I believe were caused by their poor workmanship. Over several months, I was repeatedly charged for tows, additional parts, and labor, with little to no clear explanation. In total, I spent over $15,000, and my vehicle was never right. The front desk staff offered no real assistance and seemed unable to provide any information without Hector's approval. Communication was frustrating, and accountability was completely lacking. At this point, I feel that Auto Experts of Acworth took advantage of me and my trust. What should have been a straightforward repair turned into a financial and mechanical nightmare. After later checking the BBB, I found that they already have multiple negative reviews, which I wish I had seen before going there. Bottom line: If you're looking for an honest and reliable mechanic, do not trust Auto Experts of Acworth or Hector. Save yourself the stress, money, and time -- look elsewhere. Beware.