Brandon at this Woodstock location was courteous and professional. I had purchased tires at their…read moresister location down in Stuart, FL and Brandon was kind enough to check my tires and tighten the lug nuts at their Woodstock, GA location. I had used them once before and am calling them my tire dealers for now. So far so good with the tires and hope they last me a bit while I do snowbird travel from GA to FL and back. They did the service with the lug nuts at no cost and I felt the tire cost was comparable to Costco's. The best part was that I was in and out on Sunday morning in less than an hour that I was still able to get to church. Thank you Brandon!

Went here to get some tires put on my new wheels! Excellent customer service, in and out with no…read moredelay. The service tech assigned to my vehicle showed care and attention to detail to make sure wheels were minted correctly and balanced! I'd definitely recommend them for any where/tire service you need!

The team at Long's is the best. The customer service is fantastic from Chris at the desk to the…read moretechnicians in the back. They explain exactly what my car needs and why so I never leave with questions. They come in well under the dealership's price point with better quality work. As a bonus, they also get work done faster than any other shop. This is a shop you can trust.

All I wanted was the $95 Diagnostic check …read more Then without asking me , took apart my older plugs & coils making the check engine light come on ( for the 1st and only time in 4 years ) . They said I need an engine & now the car will not pass emissions without big $ . They were rude when I went in and asked about the extra unauthorized work they did . NEVER go there ! IMO Their Arrow Exterminator contract should keep them busy without making my car where it has to be worked on . Sad indeed

Awesome service! Steve's very knowledgeable and knew exactly what was wrong with my truck…read more It's nice to have an honest shop and not worry about being ripped off. Very professional. Highly recommended.

We were in town from Virginia visiting family when our car started leaking oil. It was a Friday,…read moreand most of the shops we called were unable to schedule service until Monday, which is when we were due to head back to VA. Hickory Flat was the closest shop, so we took a chance and drove in without an appointment, hoping for the best. The owner was understanding of our situation and got our car into a bay as soon as possible. The inside area is comfortable and air-conditioned, which was perfect for a hot day. Our car was repaired and we were back on the road in little time. We are so appreciative of the excellent customer service and care of our vehicle. Thank you!

I just had the best experience here! I was in and out within 20 minutes for a free tire rotation…read more Upon parking in the lot, a mechanic came and met me at the car and got my keys. He even helped me with my stroller! He was very polite and helpful. My car was taken back to the shop immediately. I checked in with the service desk, and the representative was very polite and helpful as well. I was offered bottled water while I waited. The waiting area was very comfortable and clean. I told the representative at the service desk that I was interested in tire quotes. He brought me several different options and went over all the details with me. There was absolutely no pressure to buy today. He simply was providing me with quotes (and good quotes, I might add!) He made sure to point out any sales or promotions and ways to save money. Upon leaving, the same mechanic who greeted me helped me out the door and assisted me with my stroller, car seat, etc. My car was pulled up to the front door and was ready to go. He was very friendly, and we had small talk about our kids. He even brought up their free shuttle service for future visits to make it easier with kids. I will definitely continue bringing our cars here for their servicing needs!

I've been taking my cars for several years to Midtown Tire. I've always felt they did a good job…read morefor me. However, I just took my Jeep Renegade in to repair a power window regulator and they quoted me $2700 to repair it. When I called, first they said about $500 of that was "worst case scenario" in case they needed extra parts. Then they said the motor was bad too was not true. When I challenged them on that, then they backtracked and said it was recommended to replace it since everything was already taken apart. When I asked how much it was they said the motor was also $500. An OEM motor from Mopar costs $188. Then when it came to the regulator assembly, they said that was $1200. Same thing. The Mopar OEM replacement for that part is about $670. And that is OEM replacement parts, with no discount. I declined the work and just paid them the $188 for the labor they did. As someone who has been a loyal customer and given them literally thousands of $$$ of business, this was offensive and sleazy to try to fleece me in this manner. I flat out caught them lying to me, and then they were trying to mark-up the parts by a ridiculous amount. I won't give anymore of my business to them, nor recommend them unless they can explain why they felt this was a fair estimate and can explain it. I need an explanation other than "we only buy certified OEM so we can guarantee the work/warranty" nonsense. Had they come to me and quoted me ~$700 for the part and then add on the labor, I would've still not liked it, but the math would've made sense and I would've done the work. $2700??? Come on folks. I have all my documentation and proof. Do they? Update 8/6/26: I ordered a used regulator from a 2023 Jeep. Put it in myself in a couple of hours and works great. Cost me $100. Yeah, I'll NEVER do business with Midtown again.

I've been taking my Japanese cars to Andrew for years. Autossey is simply the best. He's honest,…read moreaffordable, professional, and extremely knowledgeable. If I were going to say anything negative, it would be that you have to book an appointment weeks in advance, BUT doesn't that also attest to how great they are? Andrew is always thorough and informative. He never suggests something you don't need. He always handles the service requested with care. I highly recommend making an appointment for your Japanese vehicles here.

Ben is a master technician who is meticulous and knowledgeable about Acura, Lexus and Toyota…read morerepairs; he is trustworthy and consciences in his repair of all three of my vehicles.... I will pay whatever price they quote because I know I am getting a qualified technician who knows his business; unlike some dealerships who have a competing workforce fresh out of high school! Andrew and Ben will take care of your every vehicle concern.

This was my first time using Chuck's auto repair. My experience was wonderful and my interaction…read morewith staff was professional and courteous. I will use them again and recommend you do the same.

Amazing customer service! They were able to get our vehicle done with breaks and rotors front and…read moreback in record time. We were leaving for vacation and they made sure it was done before we left town. Quality of service requested was superb. Will definitely be back.

Everyone was very friendly, fair, Professional and knowledgeable. My car is back to running like…read morenew! I have a long road trip to take and am now fully confident in my vehicle! Thank you Kevin and crew!!

Just an update to say a year or so later, I love this place even more. Not that I should need to…read moreentice you (is good service not enough?!) but I did get an oil change coupon on my birthday. And that's just...appreciated. But if you think oil changes are a pain from start to finish and "Isn't anyone friendly anymore?" -- not at all and yes. Go see Kevin! *Regarding value, you very literally get what you pay for (anyone successfully hanging onto SHEIN clothes???) I don't really shop around because I feel like I'm paying for their service as much as their services.

Expensive and very poor workmanship. They hire a lot of inexperienced helpers, then have them work…read moreon your car. They're bad about leaving parts off your car, and they won't typically stand behind their warranty. For small issues, you'll probably OK, but for real problems, go somewhere else.

I took my 1999 GMC Yukon to Auto Experts of Acworth in May to have both the engine and transmission…read morereplaced, based on what seemed like good past reviews. Unfortunately, this turned out to be one of the worst experiences I've had with any repair shop. When I went to pick up my vehicle and test drive it, things went wrong almost immediately. While on the highway, the truck locked up and dropped into first gear without warning. Upon inspection, I discovered that several wires and cords had been left unharnessed, and they had wrapped around the driveshaft, causing serious damage. Auto Experts replaced the transmission once -- then a second time -- but the truck still wasn't shifting properly. I eventually had to take it to AAMCO, who ended up fixing all of the issues that Auto Experts supposedly "repaired." Ever since those original mistakes, I've had to deal with a series of other mechanical problems, including issues with the transfer case, fuel pump, and electrical system -- all of which I believe were caused by their poor workmanship. Over several months, I was repeatedly charged for tows, additional parts, and labor, with little to no clear explanation. In total, I spent over $15,000, and my vehicle was never right. The front desk staff offered no real assistance and seemed unable to provide any information without Hector's approval. Communication was frustrating, and accountability was completely lacking. At this point, I feel that Auto Experts of Acworth took advantage of me and my trust. What should have been a straightforward repair turned into a financial and mechanical nightmare. After later checking the BBB, I found that they already have multiple negative reviews, which I wish I had seen before going there. Bottom line: If you're looking for an honest and reliable mechanic, do not trust Auto Experts of Acworth or Hector. Save yourself the stress, money, and time -- look elsewhere. Beware.