I just purchased a 2018 Silverado. I spent a couple of months researching before deciding to buy. Kortney, Eddie, and Jason were great help and really made the buying process easy. I'm really happy with the deal they offered and the whole sales process went great. Much easier than car buying used to be. No pressure, no games. I felt they respected my time and the significance of the purchase. read more

It took just two visits to buy a car from this dealership. Before I choose to visit the dealerships I read and check all the reviews on Yelp (Not Google since most of Google reviews are fake). So I came down to two dealerships that had good reviews. So I wanted to buy a car from the dealership that deserves. Adrian was my salesman and I really appreciate how he let me test drive two cars (manual and automatic) which helped me to decide on which model and transmission that l wanted (Camaro SS). What I liked the most about this dealership is their NO PRESSURE SALES TACTIC unlike many other dealerships. They never pushed me to buy the car or to take it home the same day if the deal was great. The setting that I would like to buy the car in. read more

Horrible customer service in the service department. General manager is also not a nice guy

Buy a car here. We walked in late on a Sunday intending to test drive a used car and come back later if we liked it. We liked the car so much, the staff stayed late to make it happen that evening! We worked with Erik (sales), James (used car manager), and Simon (finance). Everyone was genuine, honest, low key, while also being knowledgable and efficient. Even the staff who just walked by were friendly and seemed very happy to work there. Since it was Sunday evening, the detailing staff was off. Erik had us come back Monday for a free detail. While we waited, they had a free shuttle to take us into downtown Everett for lunch. Kristin and Mila (the shuttle drivers) were prompt and very nice. In the end, Erik sent us off with a full tank of gas. Buying a car can be a huge headache, but we would happily return to Chevy of Everett for our next purchase. read more

Service and window exchange were ok, though sticker at the window schedules my car within the next three month... after a major service?! Rather high maintenance for a 4 year old equinox of 51k miles. Had a tyre rotation too. Drove off the lot only to find out, half way to Seattle, that the tyre pressure system didn't work. Thankfully they said they'd be happy to fix it on the same Saturday. I had to call the day trip short and return as I'm working weekdays. The failing tyre pressure system was fixed within minutes. As explanation for the failure, I was told that the on-board computer 'hadn't taken the programming' ...?! I guess that's what he had say. A rather annoying and unnecessary trip to the dealership. read more

I don't recommend buying any vehicle from this dealership. Especially from the salesmen Joey. They will say whatever they need to sell the vehicle. Bought a 2014 Kia Soul and it died on me within T. Didn't even have 100,000 miles. They will tell you you're "completely covered" for 3 months with there warranty but forget to mention until your car dies that it actually only covered 50% labor and 25% for parts. They don't care at all about your car dying and especially don't care about the towing price and will make you pay for all of it. They don't have loaners so they will make sure your not able to work. Only thing they care about is money, not there "family owned" dealership bull shit. DONT TRUST THEM. If I could rate a 0 I would. WORST EXPERIENCE IVE EVER HAD. Paid $160 for towin, $144 for fixing the car, and $30 to Uber to work. If you want an unreliable car and shitty service go here. My old 2005 Chevy Malibu with 200,000 miles performed better. I'd also like to mention how the manager of this dealership had called me after writing the review above saying he didn't appreciate my review because I was "lying and none of this was true". I thought maybe he had called to fix the inconvenience for me but instead just wanted to let me know how wrong I was and how mad he was with my review because I was completely honest with how my experience went. He had offered me to be repaid just for the battery and Uber rides ONLY IF I took down this post so others couldn't see how badly they mistreat customers. Seems to me that if I was such a liar they wouldn't offer something like that if they knew they weren't in the wrong. They said "it wasn't the dealerships fault, it's kias fault for making such a shitty car and my fault for buying it", yet they purchased the car from someone else? I was very shocked with how the manager was speaking to me on the phone... not good customer service at all. I chose to keep the review up since I had already paid for everything and I rather have customers know how they actually treat people since i only went to them because of all the "good" reviews they had but it made me wonder how many people they bribed to take down there bad reviews about them... Update on my vehicle it now is misfiring in cylinder 1 and cylinder 2. So again another problem with the vehicle within 6 months.. highly recommend you check ever nook and cranny of the vehicle you're looking at and completely disregard anything the salesmen say to you. They're just looking for a quick way to get the next car on the lot. After this entire experience I will always try to refrain from dealerships. It's been a month since my car started misfiring and my car that I bought from them 6 months ago still isn't working and is now back in the shop. Turned out it'll cost $4,000 to fix all the faulty wiring that was wrong with car. I HIGHLY SUGGEST NOT TO PURCHASE ANY VEHICLE FROM THIS DEALEERSHIP. read more

I went in for oil change today, and had water pump replaced 3 months ago..I also bought my 2015 Chevy Cruze there.. I have been sooo impressed with the Service department i wont take my car anywhere else.. They go OVER AND ABOVE anyone else's service or price. And if i ever need another car, i won't go anywhere else.. I highly recomend EVERETT CHEVROLET TO EVERYONE. Thank you for your service.. !!! read more

Absolutely incredible car-buying experience. Greg Koenig was, hands down, the best car salesman we've ever had; can't recommend him highly enough. He was completely down-to-earth, knowledgable, professional, not pushy - sensitive to our needs and attentive. We will be coming back to Chevy of Everett (and hopefully Greg!) for years to come for our vehicle purchases. We LOVE our 2018 Colorado ZR2, and I can't imagine having a better buying experience than the one we had at Chevy of Everett. Thank you to this amazing dealership and Greg for making this purchase a fabulous experience!! read more

I was looking for an Alfa Romeo Ti Sport which Chevrolet of Everett happened to have in a 2018 model year. I had my 2017 Honda Civic si for sale on-line and had a few bites but nothing solid. I contacted them on-line to make a deal which they did giving me the same price I was asking and taking a $1000 off the price of the Alfa which I was already pricing on-line. We made a tentative deal on-line contingent on each other inspecting the vehicles. Once I arrived at the dealership Ali was the man, he may have been more excited than me about the car (thanks Ali) and we had a very smooth transaction. When I arrived the car was parked out front with a placard in the window welcoming me (nice touch). Within a couple hours they had my Honda and I had their Alfa Romeo and we were on our way, only after Ali took the car out to fill the gas tank, thanks! All in all a great experience for purchasing a vehicle with no game playing of any kind. Thanks everyone read more

Greg Koenig and Brian Brighella were really professional. Greg is a great listener and Lo-Fi on the hard sell. Very direct when answering our questions. He was patient and able to get all of our concerns addressed. Greg offered good helpful insight on how the financing options work. Brian was very willing to work with us to arrive at an agreement that fit our needs. Fiona Klaus was professional courteous and prompt in her comprehensive guidance through the paperwork involved. We really appreciate the experience being as stress free as possible. Consider this team when considering your next vehicle purchase. read more

This Dealership and specifically Chris Whitted in the sales dept. are top notch, especially for domestic dealerships! There are not lot hawks, nobody asking for all of your info and trying to start a deal even before they tell you if they have what you want, none of that! There was one miscommunication between what I asked for and what they could/would provide, but Chris backed up his word without a struggle what-so-ever and they came through. 100% a respectable process with respectable people. My business has been fully earned, I will be back, and would 100% recommend the sales dept as a safe place to go! read more

Greg Koenig was a pleasure to work with. So much of the experience isn't the dealership as there is a limited amount of margin in any product but the sales associate you are working with. Greg took care of me without any high pressure, off putting sales tactics. He made it easy and kept me informed promptly and also gave me great service after the transaction. I had a pretty awful experience at another dealership trying bait and switch, promising invitatory they couldn't deliver on, and many other offensive things. Basically they cared more about the sale then the human being they were dealing with. Thanks Greg for you service! read more

I bought my car here and have come back for oil changes ever since. I almost get a coupon right when I need one. I always end up having Chelsea take care of me; she's my favorite. Fast, efficient, and has good taste in bumper stickers. This is the only place I come for service. read more

Great salesman that helped us find exactly what we wanted. We're not pushy and very helpful. Highly recommend

First I would like to say Noah was great in helping me choose a vehicle. Price however was apparently non-negotiable, they offered 950 for my old car; they told me they were being generous, but really I already had a buyer lined up willing to pay a grand...but I decided to eat the 50 bucks and let them have it. Then I went to the financial guy- Jeff, he will take you to the cleaners, he tacked on a warranty I didnt need or want and became rude and impatient when I told him I was preapproved for a loan through my own bank. He insisted his loan through "Ally" was much better. No, actually I had to do the whole loan over with my own bank, not fun. But I did, and my bank offered 1.5% less interest, clearly I was lied to, and though his manager was so apologetic, he did not apologize once. DO NOT HO HERE FOR A CAR. read more

Had such a great experience at this dealership. Ashley was helping me and went above and beyond to make sure I was comfortable and had all my needs met. If you go in here for a car ask for Ashley! You won't be disappointed. read more

Our Chevy Bolt got a flat tire. Our warranty covered the toe truck and service but the service department is closed on Sunday. Thankfully the manager was kind enough to give us a loaner car to get home with. We'll buy our next car here for sure! Thanks guys!jnjc read more

The BEST customer service and buying experience in the state! After visiting several dealerships throughout the sound and being consistently disappointed with subpar customer service and over priced cars. We found Chevrolet of Everrett. Kortney, Joey, Nick, and Tom took amazing care of us. Being a military family this dealership went the extra mile (as I'm an sure they do for everyone). Not only did they make sure to answer every question we had, but they did not pressure us to buy and made the entire process easy. The general manager of the dealership came over to us and thank both my husband and I for our service and reassured us that we were in good hands. This dealership actually apologized that my family had terrible dealership experiences prior. Then told us that they would do everything they could to make our car buying experience better and they followed through on everything they said they would. This dealership provided us with a quick, friendly, honest, professional, and an overall great deal on our van. If you are looking for a great car buying experience then Chevrolet of Everett is the dealership that you need to visit!!! read more

First time buying a car and Patti was so friendly and so helpful. I came in ready to haggle prices and bargain. I didn't have to do any of that. Everything I wanted was right in front of me! Such great team members. Thank you everyone who made this possible! Big shout out to Patti read more

We bought a barely used Suburban from Chevrolet of Everett a few weeks it ago. It was a great experience from sales, to finance, to service (window tint, paint and interior protection.) JJ was awesome on the sales side. Patient, knowledgable and willing to spend the time to show us the options and insure we would be happy with the vehicle we selected. Ward (general sales manager) made the buy decision easy with straight forward information on were the dealer could go, price-wise, to make the deal happen. Sally in finance made what is usually the worst part of the process (completing the contract and all of the associated paperwork) bearable. The positive experience continued with the service department. It was very easy to get scheduled and convenient to drop-off and pick-up my vehicle. They even volunterred that I could keep the loaner car overnight vs fighting rush hour traffic to pick up my Suburban when I got off work that afternoon. Overall these folks are a great team and a class act!!! read more

this is the best dealership that i have been to, and let me tell you that i buy a car every 3 years. the customer service was awesome, i was in and out of there really fast. if your looking for a new car i highly recommend Micheal L he was my salesman. He had all the answers to my questions and concerns. the dealership is nice and comfortable, and there was absolutely no pressure at all. thank you Chevrolet Of Everett you guys are awesome read more

Sales guy Joey was great very helpful. During the transaction, however there was some sort of issue with the bank initially so my nephew had to go back to receive new docs. My nephew has never purchased a car before so he was unaware of the new APR and it was not explained it was said "it just went up a little" from 7.99% to 11.99%. After talking to him once this was done he said he felt he was being taken advantage of and didn't understand fully what was being done. I tried to rescind the deal from the GM Michelle and she chose to just repeat herself saying maybe he should have asked and it a document once its done basically that's it. She didn't want to listen to me with my question and then decided after I had already spoken to her then tell me " name and name can come in together but we are done. This is how they treat customers? Poor service, very disappointed. Best place to go for bad service. read more

Before I arrived, I had my mind set on a Kia but once Jake showed me around and let me drive the Equinox I decided I truly liked the car. By the time I came back from my test drive he had already found me another that had the interior that I wanted with extra features! The other dealerships I went to in search for my first car did not treat me as well at Jake at Chevy Everett did. Jake spoke to me like I was a person and not just another client. When I came back the next day to do the paper work and decide on the car he already had balloons on it and reserved it for me! I had a very positive experience here and am happy Jake found me a car that I love read more

I just had 2 vehicles fully detailed at Chevrolet of Everett. They did an excellent job detailing the inside and outside. The courtesy driver Josh was very friendly. read more

We bought a pickup from them 3 years ago. A year and a half ago we bought a used vehicle and it turned out that there was an issue with it that we only found out about after the purchase. They went above and beyond to take care of the problem. We have since tried to stay loyal to them and do all our service there. We just had service done this week They helped us with discounts wherever we could get them and the service advisors were awesome. We also talked with the technician who worked on our vehicle and we was super. A squeaky clean environment and my wife and I appreciate them. read more

I have already told multiple people about the positive experience that I had at your dealership. This was my first time visiting Chevrolet of Everett. Dan and his staff did a great job communicating the troubles with my truck, getting me a vehicle to drive, and treating me appropriately on the invoice. Dan has gained a repeat customer. Thank you! read more

Even though it's a dealer they still really care about the small stuff. It's good to know, since cars are a huge investment that most people rely on heavily. I took my car for an oil change without an appointment but I was in and out in 20 minutes. And got a free car wash!! read more

I'm a Dodge owner and needed my truck detailed. Unfortunately there isn't a lot of detail shops around with good reviews in Everett so I was driving by and stopped in to see what they offered. The service desk was very helpful in scheduling and did not make a big deal that I have an interlock device in my truck. I dropped it off the night before and was getting ready ping an Uber when one of the young salesman asked if he could give me a ride home so I took him up on it. When I came in that evening to pick up my truck, it looked great. Better than the day I bought it brand new, four years ago (other than a few dents and dings from yours truly). This dealership knows how to take care of people. Couldn't be better timing as I will be in the market for a new truck in a few months and they are really making me consider going to Chevy. Thank you again for the great customer service. read more

Best Chevy in the country hands down! I live in Cali,and just bought a car.They Shipped it to me,felt like I was there!! You guys rock! Thank you again... read more

My entire experience with Chevrolet of Everett has been a good one. I was helped by a wonderful gentleman, Steven, as I attempted to narrow down my search for the perfect car. He was extremely helpful, knowledgeable, and relatable and made the whole car shopping process stress free. I would definitely recommend Chevrolet of Everett and Steven's salesmanship in the future, especially for people buying their first car. read more

I had stopped by Chevrolet of Everett to browse their Chevy Cruze selection. I had never bought a car from a dealership and was a bit leery of doing so, especially with the horror stories you often hear. My experience was none that you would typically expect. (except the finance department). Chris Whitted worked with my budget and wanted to find a car that I would be content with. Chris was knowledgeable and his calm demeanor aids in the car buying process. He was never aggressive, nor pushed any car for a sale. He was pleasantly concerned in the wants and needs of what would fit my lifestyle rather than a car that would create more commission. If you are in the market for a car, definitely see Chris! I would, however, recommend not going to the finance department, as the woman in the lending office had more aggressive sales tactics than the car salesman himself. Her derogatory manner in which she aggressively wanted to know why would I not buy a warranty, or why I would want to spend $3,000 to fix computers is beyond her. In no way was it a conversation about the warranty or gap insurance, rather it was an aggressive attack on why I would ever do such a thing. She said in a rude manner "Is my budget really that tight?" which frankly had she posed it in a different manner, it's possible I would have been receptive. But, since her entire sales delivery was less than favorable, I did not appreciate any part of the conversation. I think after the initial time of saying no I do not want a warranty or the gap insurance, that should been sufficient. Instead she spent the duration pushing both the warranty and the gap insurance after I said no. She continued to extend the term of the loan to lower the payment (which does nothing), and chastising me about why I wouldn't purchase these things. After I had enough of her rude demeanor I decided I would call someone to get their feedback. Then she continued to push to find out who I was going to call and why (which is frankly none of her business). When I mentioned that I could come back tomorrow if she had somewhere she needed to be (it was 8:15) and she said quite rudely "Well, we do close at 8." The customer service in the lending department is highly unfavorable and I would suggest getting financing prior to stopping in. Had it not been for Chris and his ability to create a calm atmosphere as well as his level headed reasoning, I would have walked out without the car. read more

they Provided the best shuttle service while they are working on my truck, The lady Cristy was one of the nicest transfer drivers I have ever met. Hope their service is as good, 5 stars so far . read more

I had an awesome experience from Christine the shuttle driver this morning. She was very professional and great to talk to during the drive. I would not hesitate to use again and would highly recommend. read more

I live in Woodinville and there are actually 3 other dealerships closer to me than Everett. The problem is those 3 other dealers didn't know my new Z06 needed a 500 mile oil change when I called, reassuring my car was broken in and didn't require an oil change until at least 5,000 miles... which made me want to drive to each one and slap them upside the head. Apparently the Everett dealer is the only one with staff in service who read their email. They got me in right when I wanted with no problems. Great service and a great staff who actually knows the products they're selling and working on. I'll be taking my car to Everett for service from now on. read more

I would not recommend Chevrolet of Everett. we ended up buying the same car for the exact same price from a different Chevy dealer... the next day.... because our experience with this dealership was bad. They misled us about the type of services and features that came with the car. read more

Buying the car was great. But i haven't had as good of luck with the service department. I brought my car in to have a defective part replaced and they ordered and installed the wrong part. When brought it in a second time to get the correct part installed I got my new car back with a chip in the drivers side door. They deny the chip was their fault, so now i am stuck with an expensive paint repair. Ugh! I am Regretting having the minor issue fixed now. I didn't know it would lead to this! read more

Chris Whitted was awesome! We've had our van for about a month now and couldn't of had a better experience with him or the dealership!

Just went in and bought a new Silverado. JJ helped me and was very professional and knowledgeable. It was a great experience!

After having horrible customer service experience at Bellevue Mercedes dealership, I have decided to contact Keith/Lawayne as he came highly recommended. What I mostly liked was the team work in this place! Everyone was extremely professional, the follow up was great and between the sales associate, manager, financing representative and service department, they found me the car I wanted! I highly recommend them, trust me the drive there is worth when your car is in good hands! read more

They lost the title paperwork for my planned trade in while I was test driving their car. Watch them when they copy yours and get it right back. Don't let the salesperson hand it off to someone else while you are on the test drive. Dealerships that hang on to your paperwork make it difficult for you to leave so you can think properly about the deal that your are reviewing. Be careful. read more