So this was our second experience purchasing a Lexus for our family from Eastside Auto Brokers and, once again, it was terrific! The team was super helpful picking the best GX for us and the price was great. If the type of vehicle you want is on their website it's worth your time to go see them. Super fair and and helpful throughout the process. read more

I went to look at a couple cars at this dealership. Advice? Scrutinize the cars. I have real concerns as to who inspects these vehicles they bring onto their lot. The vehicles I inspected ... #1...rust and major corrosion. Rusted out undercarriage and bumper. It looked like a hard bump would have knocked the bumper off. Even the peg holding the floor mat was rusted. Went to open the glove compartment and it completely disengaged and fell to the floor. Didn't even bother test driving. The price was laughable at 22k. I wouldn't pay 3k for it. Vehicle #2...better...only some rust in undercarriage. Turn signal shorted out and near 200k miles. It was a lower FWD model than the first one and priced at 19k....ridiculous. I was able to find a superior vehicle, same make/model and one year older with less miles for 14k at the premium AWD model. People were really nice...just, the cars i looked at were highly over inflated in price...and that's putting it nicely. read more

Do NOT trust this company. I bought my first car from them and later realized it was overpriced. After just 7 months, the car was totaled, and their GAP insurance was useless -- they refused to pay anything. Now I'm stuck with about $12,000 in debt. Be careful and don't make the same mistake. read more

Great service overall. Very relaxed experience. Didn't feel pressured. Graham was very helpful in get all of my questions answered. Gella was extremely professional with helping me understand the entire purchasing process. Left the lot very happy with my purchase of a 2016 4Runner! read more

Excelente experiencia tuve con Eduardo. El trato al momento de mostrarme el vehículo fue increíble.

purchased an fj cruiser from this place. just went to trade it in and dealer is saying it has frame damage on it's history. beware of this dealer. nothing shows up on carfax either. read more

Just bought a Toyota Tundra from Paul Young. He was great, helpful, no pressure and had a good amount of Tundra's for us to look at. Everyone was friendly and the process was simple and easy. Highly recommend! read more

Eastlake Auto Brokers - Car Brokers Near Me - Kirkland, Washington

I want to give a huge thank you to Eduardo and Heather Laureano at Eastlake Auto Brokers for going above and beyond to help me. They truly worked with my situation and showed so much understanding and patience through it all. As long as we were all honest and transparent, they made sure I was given the proper help and support to see everything through.even during tough times. I'm so grateful for their kindness and integrity. Highly recommend them! read more

Didn't even drive the car a hundred miles and first day ghosted by the manager and our sales guy. Car was wrecked in the front and was hidden underneath plastic on bottom of car.. Transmission fluid pooring out of transmission cooler which was jimmy rigged on. They are not trying to help even answering my calls. these Guys are crooks and deserve to be shut down! They lie cheat and stea!!! Help get this place shut dow!!! read more

Now the whole front end is falling apart. An obvious shady repair from an accident, which was not disclosed. Paint is peeling all across the front of the car. Parts are coming apart. Avoid this place. They seem like they are helpful, but there is no help after you purchase and find the defects that were hidden. read more

John at Eastlake Auto Brokers was so amazing!! Was the easiest, most stress free, hassle free, ordeal. From the get go, he had phenomenal customer service, gave us a GREAT deal on our trade-in and was extremely honest, fair and not pushy, like we have all experienced at some point in life, from other dealerships. We're beyond satisfied with our transaction and our new vehicle!! Will absolutely be buying from them again in the future!!! Thank you John!!! read more

I bought my car at Eastlake Auto Brokers. I got the car I've always wanted at a great price! There was no pressure, no fixing numbers & no funny business! I've told my family & friends to purchase there too! I was concerned being female that they would pull a fast one, boy was I wrong! Thank you to all the amazing people who work there! I couldn't be happier with my purchase! read more

Levi was great to work with, no pressure and got us a great deal on a used Toyota. Financing was easy!

If you are in the market for a vehicle, you have to go see my man Mike. I vehemently despise the car buying process and he is the only person I will go to for my car buying needs. Most sales reps in the car biz are driven by commissions and come off as sleazy but Mike will go above and beyond for the customer. read more

Such a disappointing experience-they were nice until they were not. We bought used car for ski trips and within 2 weeks the car needed $10k worth of water, electrical and mold remediation -YES we bought as is-knowingly-BUT less than 2 weeks later the car was not drivable and we took it to the Seattle Toyota dealership who said the car had hidden water and electrical damage that was so apparent that they had to have known. Dillon/Gella/John were slimy individuals who made nothing but excuses. Do not trust this dealership, and check out any car you choose to purchase, they cover up and disguise car issues. This was a major one-costing us more than just cash, heartache and a bad experience. These people and this dealership truly are scum and "used car dealers" in the most disgusting way. We will file a legal and BBB claim as well. read more

The car I test drove to get an independent evaluation was: 4 1/2 quarts low on oil, and had rodent nests in it. Clearly no one had cared for the car from the moment they purchased it and put it on the lot. It was dangerous to drive and when I told the agent how many things were wrong w it I did not get an apology for taking a car in the road that easily could've broken down on me. Not okay. read more

Levi is awesome! He helped me find the right Lexus GX and even filled up the gas tank after purchasing.

I stumbled onto Eastlake Auto Brokers. I had been looking for a used Chevy Silverado . I met Robi Goff (he answered the phone) who was very helpful all through the process. I NEVER felt pressured in any way. Robi went with my wife and I for a short test drive. The truck was exactly what I had been looking for - super clean, very tight. Robi was a consummate professional and a nice, friendly guy. If you are looking for a high quality used vehicle Robi Goff and Eastlake Auto Brokers is the place to go! Terry and Vicki Chissus read more

A truly pleasant car buying experience. I normally do not like searching for and buying cars. However, Gella and her team at Eastlake Auto Brokers were so friendly and easy to work with. They went above and beyond, even after the sale to make sure all was right. I highly recommend them and will certainly be back to buy another quality vehicle from them again. read more

Gella was amazing, a great credit to the industry. She was so helpful and nice, not at all the typical hard salesperson. She listened and was caring. It is wonderful to see women in the business and making it successful. I would purchase from her again. read more

I wish I could give these guys 0 stars, I bought my dream vehicle last week, I have been saving up quite a while to get this. To say the least it has been in the shop since I bought it. After I bought the vehicle, the check engine light came on and I have spent over 3,000 dollars trying to figure out what is going on. I would highly suggest you go somewhere else. This is the second car I purchased from East lake and the only reason I went back was because of the experience I received the first time. Stay away if you want to buy the car you buy. read more

Levi was great to work with, understood my interest in a particular vehicle in exceptional condition, but, I felt, overpriced. He let me take my time without being at all pushy. Eventually we found a compromise price, and I'm happy with the vehicle I bought, even though I had to program the key fob on my own to get it to work! I drove away feeling like his values might be a bit more consumer-friendly than those of management. read more

I purchased a 2010 Subaru in 2022.I wrote a previous review just after the purchase in 2022. I had a terrible customer experience. I could not get out of the purchase just hours after I signed, even though I tried very hard with our bank. In the following two years, the car has been a lemon to say the very least. Repair costs have been astronomical. This "dealership" flips cars by cleaning the interior and washing the exterior. No real repairs are done before selling. Buyers beware! read more

This place is awful! They disguised work that needed to be done to a 2014 Subaru Impreza that cost me thousands after we bought it from these scam artists. Be warned, we learned the hard way and are paying for our mistake. If you do decide to buy from them, plan on an additional 8-10k to fix the car you just bought. read more

2011 Audi Q7 3.0 TDI. Salesperson insisted on driving for the test drive "dangerous traffic this time of day". We went less than 3 blocks on the local street, he was accelerating very slowly, stated the cops are patroling the area and it was a "bad time of day for traffic" Car looked decent, we needed something that seated 6 people. Price was comparable to others on line. After all the paperwork was signed, we drove off. Check engine light came on immediately when I tried to get on the freeway. Took it back, was informed "You signed the paperwork for the vehicle as is, call the warranty company" They charged me $5,000 dollars for a warranty from Alpha Warranty Services. The warranty company has refused to cover any repairs in the year we have owned it, I have paid well over $11,000 dollars to repair everything Eastlake Auto Brokers half assed to get the vehicle running. Complete steering system replacement, Complete emissions systems repair/replacement, ABS control module, intermittent wiper failure, the list goes on. Turning everything over to the state attorney general. read more

After a rude and contentious 5 minute negation that ended when Levi stood up, tore up our worksheet, and made a very sarcastic and flippant remark. I left saying "that's was so rude!" In my haste to exit, I inadvertently left with the keys to the vehicle they had handed me for the test drive. When I returned to drop the keys, Levi confronted me in a extremely threatening way. He encroached on my personal space and insisted I apologize to him. His unhinged behavior escalated as I turned my back to walk away. You wouldn't believe if the insults he screamed at my back. Slurs, hate speech, personal attacks. The guy even brought my dad into it!?!? I think he might have been high. I got the impression he was bullet proof there. Owners son? I know it sounds like a fake review. Unfortunately, it's not. Zero stars. Buyer be warned. read more

Don't be a sucker like me and pay $4,000 for their useless 3rd party warranty!!!! Alpha warranty is a complete scam. I bought an outback from these guys right after having my first kid- everyone is super nice there but for a 2010 Subaru with 120k miles (price was $12,500) after paying for this BS warranty etc we owe almost $20k on a 14 year old car that has head gasket issues. Don't be like me read more

Absolutely a nightmare. they prayed on a young mother with 0 credit and gave me the highest interest with an extremely high mileage car with 5 previous owners and damaged key fob and windshield upon purchase then blamed me on it. They said they would fix it and never did. Gella would call me sweetie and cutie and tricked me into thinking she was my friend. The whole time scamming me. harassed me for three weeks, calling me every day. Demanding more information they already had. In dealing with them the owner called me fat cow, b*tch and other horrible names. I was harassed and bullied. Stay away. read more

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This is a picture of my soon to be 16 year old son, in front of the car of his dreams (can't afford a Ferrari, so this is his realistic dream car). Paid $11,600. We drove 20 miles before the engine started making a terrible racket. We had it towed to a mechanic; thrown engine rod. Engine replacement= $7-8,000. Told Dom, our salesman. His response? "You should have bought the ($3,000) warranty." I made the mistake of believing this company was trustworthy and ethical. I wish I'd read the Yelp! reviews prior to coming here. My son is devastated. He had saved his money for two years. BUYER BEWARE OF EASTLAKE AUTO BROKERS. read more

Eastlake Auto Brokers - Car Brokers Near Me - Kirkland, Washington

Anyone shopping at Eastlake Auto Brokers needs to go through Mike Wallace. Just go there and ask for Mike and I can guarantee you that the experience of buying a car will never be the same again as his level of service and follow up is unmatched. He's the best and a master of his craft. He loves what he does and it shows when going through the motions of your car buying journey. He's not some pushy sales shark who only wants your money. He's the guy that ensures you're driving what you asked for - from the make and model straight down to the color! Every time any of my friends or family are in the process of buying a car, I point them in his direction! Not only will you end up a satisfied customer but you'll gain a new friend as well! My latest purchase was done through him and until this day, I love my car and every now and again I keep in touch. He never disappoints!!! read more

Reading the Yelp and BBB reviews I thought that this must be a disreputable establishment but I was wrong. I stopped in to check out a 2012 Prius V because I was in the neighborhood, and I found Levi and Gella to be a joy to work with and both were very honest. The car had some codes and some problems but since I'm a mechanic (of very small brain (ha)), they worked with me and their mechanic to resolve most of the major problems and questions. Bottom line is that I bought the car and worked through the remaining problems within a day and my family is very happy with the car. Also because we "split the difference" which saved me an additional $50, I was able to take the family out to dinner to celebrate!! Definitely a win-win. I used to work at two car dealers so I'm somewhat familiar with the inner workings of the business and I can say that they have the biggest inventory I've ever seen for a used car dealership, so check them out next time you go shopping for a car. And give "Blue" a few pets for me if you like dogs. Tell him Rick sent ya read more

I worked with Eduardo over the course of a month waiting for the right vehicle to be in their inventory. He updated me any time a new vehicles matching my wants came in. When the truck came in that I was looking for, Eduardo shot a 4K walk around video detailing every nook and cranny. I came in for a test driver immediately and fell in love with the truck. Eduardo walked through the paperwork and warranty options with me. He even helped me facilitate a lower APR by encouraging me to reach out to my own bank! I never once felt pressured towards anything. Simply educated. Smoothest buying process I've ever had! 10/10 would recommend Eduardo at Eastlake Auto! read more

Eastlake Auto Brokers - Car Brokers Near Me - Kirkland, Washington

Absolute sleaziest of the lowest skeazy sales. Lies, no quality control, no standards that they claim. Terrible business. Do not buy a car from these low lifes. read more

My husband found a truck that he really wanted and we made an appointment with Eduardo to go check it out! They had a great amount of inventory to choose from but my husband had his eyes set on what he wanted! We took it for a nice test drive and Eduardo was very friendly and opened up to us! Made our experience a little more personal! The car was very clean and no body damage. The engine was really clean as well! We made the decision to purchase the truck from Eastlake Auto and I am so glad we did! Everything was done in a timely and efficient matter. We were in and out with no hassles. They even filled up the truck with a tank of gas! I honestly think that is the most generous gesture! We will definitely keep our eye out on their website for another car! Thank you Eduardo for getting my husband in the truck he's always wanted! read more

Eastlake Auto Brokers - Our new truck! - Car Brokers Near Me - Kirkland, Washington

I am over the moon after finding my beautiful new baby (2004 Honda CRV)! TK was amazingly helpful, wonderfully personable, perfectly attentive and accommodating. I was so nervous to buy my first car from a broker, but that all melted away pretty quickly when I drove up to see the car I was looking at. I was greeted with smiling faces, a lot full of beautiful looking used cars, and an super cute and clean facility. These guys are by far the best broker I went to, and I went to a ridiculous amount of brokers. I knew when I met TK and saw the car, I was going to buy from them. I would recommend to any friend or family member!!!! 10 outta 10 for sure! P.S. Ask TK about his rental property! I'm definitely going to visit in the future. Gorgeous! read more

While the staff and owner of Eastlake might charm you, with their family-friendly office area, kind personalities and the big reassurances that the car you are buying from them is "so reliable, they would buy it themselves if they could," please do not believe any of it. I would not want my experience for anyone. I am a mother who 100% fell for it all, as I needed a reliable car for my teenagers. A few months later, my mechanic has found SO MUCH that needed fixing years ago - transmission, brake replacement, rotors, control arms...and the "warranty" they added to my loan does not cover ANY of it. I am now in nearly $5000 for repairs on a car that was "in near perfect condition." The interesting thing is, I was reassured over and over that the car was completely inspected prior to the sale by their "shop." I asked to see the report, twice, never received it, but went ahead because I was so naive and they were SO reassuring and kind saying "oh yes I keep forgetting to email you that." There's a possibility that the car was a lemon and they didn't know, but wow, they were certain that it was ship-shape. And my mechanic says there's no way all this wear and tear happened in a few months. I'd love to believe this wasn't their intent and that this was a unique situation, but based on the other reviews on here (which I wish I would have read before buying), I am not sure. IF you buy from them, please have a mobile mechanic go inspect the car prior to the sale. Learn from me! read more

After a long day of car shopping at sketchy dealerships, bad vibes and concerning test drives. I wound up at Eastlake and immediately had that great gut feeling. TK is the great man that helped me out. I felt taken care of right away. It was my first time buying a car, and instead of addressing my dad, TK explained everything I was looking at, and broke down numbers with ease, he spoke directly to me, which made me feel respected and heard. I've just made it home in my new car, I'm overjoyed and so pleased with my experience today. The whole crew at Eastlake Auto and TK really turned my day around and have lifted a great weight off my shoulders! I've already sent two friends in their direction and it's been less than 24 hours since I left their lot.. Thank you so much Eastlake! read more

Eastlake Auto Brokers - Car Brokers Near Me - Kirkland, Washington

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Paul Young was great. He knew his vehicles, was friendly, direct and promptly responded to my inquiry. I recommend Paul if you're looking for a good preowned vehicle. read more

I'm still going to give them 3 stars because as a consumer I shouldn't have to make things right. The business should have enough integrity to do the right thing the first time. Don't get me wrong, I'm very happy with my car and almost new tires. (which I had to fight to get). I feel they gave the salesperson a pass even though after the whole care buying process, I found out he lied to me on many occasions. What is really sad is that we, the customer expect to be taken advantage of by car salespeople and I would say that about 80% of the time they do not disappoint. Like I said I'm happy with my purchase but only because I took it to my mechanic before I bought it and because I call them on there bullshit. Will I recommend this car dealership to anyone? NO! read more

Paul Young helped me find exactly what was I after today. He listened and worked with me on everything I was after. Thanks Paul!