Service is fast and prompt. Lori and Justin are straightforward and honest people. Value is very…read morereasonable and everything is itemized. Didn't have to wait 2-3 hours for your basic oil change so that was nice. Overall very happy with this business working on my car. 100% trust to them!

Rude, they saw my drive up in my Tesla and had a horrible attitude before I can fully explain what…read moreI needed. " we don't work on teslas, never have never will" had nothing to do with anything engine or battery related. Just needed some plastic/fabric hanging off removed. Yet they have a cybertruck parked right out front advertising for a business-they'll take Tesla advertising money though. Smh

Andy and Cat are the best in the business! My family has been going to this shop with our cars for…read moreyears and every time I am impressed by their professionalism and quality work on my car. Recently I convinced my boyfriend to take his Honda Pilot in that was having issues with the speed sensor on the transmission. Another shop he took it to tried to scam him and make him pay thousands for a new transmission instead of being honest about the issue being the speed sensor. I convinced him to give Andy a call and let him know about the speed sensor diagnosis. We organized a time to have the car towed in, they were able to take a look at the car and fix it in less than 24 hours! I can always trust every time I come to Walnut Creek Imports that they are being honest with their diagnostics and suggestions for fixes. They also do not price gouge or try to take advantage of female's with pricing! My boyfriend's car runs like new and so does mine thanks to the continued service I have gotten from Walnut Creek imports over the years. Cannot recommend this shop enough!

Time to review WCIS again. Cat & Andy bailed me out last Labor Day weekend--had me get my car towed…read moreto their place on Friday afternoon (they answered the phone just before a holiday weekend and did a phone mini-diagnosis) for a starter replacement on my 2013 Acura. First thing Tuesday morning Andy called with confirmation and estimate. My car was fixed and I was back on the road that day. Last week I dropped my car off- with an appointment- for an oil change. I had my 2 young grandchildren with me and after a walk to see the Maseratis and "lambos" on the corner and a cup of hot chocolate, my car was ready. I like that Andy suggests upcoming maintenance that needs addressing or attention but he isn't alarmist about it. See you soon, Andy

Thanks again for bringing my car back to life , I've been bringing my car here for years and have…read moredone the basic oil change to a full head gasket replacement so definitely recommend them for any job !

These guys are lifesavers with good attitude. This is my second time using them. Those nails keep…read morebringing me back. Last time they were able to repair and patch the tire like for 40 bucks. This time the whole tire needed to be replaced. They ordered the tire, it arrived within one day and put it back. Overall great experience!

When I called about a flat they said they don't "do tires" anymore…read more.. well, then shouldn't you change your name and web search & reviews?

Reasonable price Kathy and George are wonderful. I went in…read morefor 30 K service on my 2023 Toyota Highlander hybrid and they checked everything and the inside cabin and engine air filters were so clean they did not need to be replaced. I HIGHLY RECOMMEND them !!

Heard about this shop through an acquaintance in a Facebook car group I'm a part of. The way that…read morethe guy described this shop instantly had me wanting to book service here; it was described as very meticulous, fair, and thorough. That's exactly the kind of service that I like to do when I work on my vehicles myself. I needed to have the brakes flushed on my 2019 Jeep Wrangler. The price that was quoted was less than the dealership wanted, and was very fair. The owner was very friendly and knowledgeable. He was able to drop me off and pick me up from the local coffee shop, where I was able to work while the service was being done. When we got back to the shop, he showed me the brake test that was performed, as well as showed me some of the other cool vehicles in the shop. I am already in the process of booking a service for another one of my vehicles here, and see no reason for me to look anywhere else in the foreseeable future.

Honest work, great communication. I noticed leaking fluid from my BMW and the dealership quoted me…read morean insane amount for many things that didn't make sense I needed repaired yet for a newer car. Brought it into this shop (best to stop by, they don't always pick up the phone # listed online but is great once you talk to Bobby) to get it assessed. Very professional- and they looked at the issue, gave me a fair quote, and finished on time. Even showed me the parts cracked and didn't charge me more of an oil cap that wasn't fitting right. 10/10! Glad to find a local shop in Martinez

My car broke down, and I brought it to Gilmore's Auto. Josh truly understands how stressful it can…read morebe to have your car break down. His communication was kind and professional. Josh took the time to diagnose the issue and test-drive the car, then honestly recommended that I have it towed to the dealership because it is covered under warranty. His communication was excellent, and I truly appreciated how honest, helpful, and fair he was throughout the process. I highly recommend Gilmore's Auto!

Although this shop does very good work I really can't recommend them anymore due to their very high…read moreprices. Just a couple of weeks ago they gave me an estimate to repair one of my cars that didn't sound right to me, so I took it to another well known shop in Walnut Creek and saved several hundred dollars for the same exact repair, using the same OEM parts. Needless to say, I will not be going to Gilmore's in the future because of their high prices.

Honest and efficient. Was told I needed new brake pads by Les Schwab during routine tire rotation…read morebut their quote was ridiculous. Called around and these guys had a great price and I could bring in same day. I brought the car in and he told me I didn't need new brake pads for a long time and actually called Les Schwab and spoke with them too. That's when I knew I would be a customer for life since I live in Martinez. It's hard to find honest people these days! I've brought my car back for several tuneups - oil change prices are also better than the local oil change locations. I also had my transmission replaced and eventually my brake pads replaced. They always finish the work on time and are really nice people. You do get a discount if you can pay in cash.

We brought our car here to be serviced and we were very happy with the quality of their work,…read moreresponse time, efficiency and thorough handling of answering our questions. We found this business to be trustworthy and extremely reliable. They provided us with the best customer service experience and we knew we paid for 100% top notch repair service. Thank you MTZ Auto! You have our family's business for life.

BE WARNED, The owner is dishonest and unaccountable. Not qualified IMO to work on closed system air…read moresuspension systems - F rating on BBB. I drive a Jeep Grand Cherokee. My service air suspension light came on a couple times in early Feb so I immediately looked into getting it fixed. Feb 4th, an inspection at Main St Automotive revealed I had air leaks in my right front and rear shock and strut assembly.  After talking to the dealer (who had parts on backorder) I spoke to Main Street again, further inquiring about their expertise. They assured me that they work on all the premium cars with air lift suspension all the time and were very well qualified to do the work. Andrei O, the owner, and I had a long discussion about the importance of buying factory OEM Mopar Parts although they were more expensive. I had been looking at alternative parts sellers (Mopar branded available for $800-1000) but Andre convinced me these sites would be fraudulent and that they would only use Mopar genuine OEM parts. He advised against buying anything anywhere outside of Mopar direct as they'd be fake. He gave me a long story about how he used to work there and knew the GM personally. He sent me the factory link where the parts were priced at $2281.25. Although the bid of Main Street Automotive was more expensive, I authorized them to do the work. I brought the car in on Feb 5 for the service for which Andrei said he had the parts in stock. At 4pm Feb 5th the front desk girl called to tell me "the car is finished and ready for pick up". I arrived to pick it up at the appointed time and Andrei advised that 1) they had just started reprogramming the computer and 2) it could take up to an hour to complete. After waiting 30 minutes with no visible progress, I had to leave for a family affair. They kept the car another day, and advised that they had to open a case with a master technician to resolve the reprogramming. After working with their "master technician", Feb 6th the front desk called back near end of the day and advised "the car was done and ready for payment and pick up" (again).  I immediately paid $3300 in cash in good faith. The car immediately failed while driving off the property. Ultimately the vehicle was taken to the dealer by Main St. to correct the problem, but the diagnostic given to the dealer was incomplete, testing only the top 2 ride heights of which there are 5. The car still did not work correctly in aerodynamic or exit/entry mode. Andrei advised they did not initially have the proper high speed cable required to complete the job. Main St, I learned, can also not complete this job without nitrogen from the  dealer. Main Street Auto then advised I should get all further work completed at the dealer. Their OWN STAFF advised the car was unsafe to drive in its current condition. THEY COULD NOT COMPLETE THE JOB that I paid for. When the dealership received the car again, the master technician (38 years) at the dealer advised that the computer had been reprogrammed incorrectly with the rear suspension ride height improperly set so the rear was always elevated. They asked me "why did Main Street Auto attempt to reprogram it at all, the replacement of shocks/struts and air suspension requires no reprogramming"? I called to discuss this with Main St. after it was shared by the dealership and the front desk guy put me on hold for 10 minutes for "an emergency with the boss". When he returned, told me that the only thing the shop did was check the calibration numbers (an evasive reversal of facts). He said "any remote reprogramming was done by someone offsite". I asked who that was and he would only tell me "someone in their network" and then quickly rushed me off of the phone. The dealer continued to advise that they NEVER adjust the computer under ANY circumstances from factory settings unless it is a brand new computer because it is a challenging calculation process and CANNOT BE DONE remotely. Of principle concern, the master tech at the dealership shared that the cheaper AFTERMARKET PARTS used could be part of the issue. This came as a shock after Andrei pushed so hard for Mopar parts and sent me the exact link and price for them. The dealership also notified me of OLD parts used in the repair. The owner is simply deceitful. Refused to take calls for over a week until I threatened action. I'm certain Andrei will reply w/ how they went "above and beyond" but believe me when I tell you it will be full of half truths and poor handling of a job they were unqualified to do for while charging me for OEM and using discount and used parts, obvious to the dealership. Quoted: https://store.mopar.com/oem-parts/mopar-air-suspension-spring-and-shock-assembly-right-front-68253206ae And you can see the aftermarket installed below. Note: I wanted to hear your side & handle this amicably, but was left no choice. You refused calls or meeting for weeks, and still won't acknowledge (or deny) concerns..

Came in for an alignment. Shops website states they will give you a ride within 5 miles if your car…read morewill be at shop all day. When I asked about this service, not only do they not offer it, I got an attitude by the owner about why they cannot afford to offer. Then take it off your website!! Alignment rack went down and they wanted to keep my car overnight and finish car in the morning. When I mentioned I use this car for work and need to pick it up, again I received attitude from the owner. Was told the car would be dangerous to drive. This simply is not true, car tracks straight and drives fine. Yes alignment is off but certainly not dangerous. Instead of apologizing, and offering some type of concession for the inconvenience, I get an attitude. I will go back to my usual Trackspec Auto for my custom alignments. They are further and a bit more expensive but you get what you pay for. They always hit my exact alignment specs and take no more than 3 hours to complete. Decided to go out on a limb to find a good shop closer to home but sadly no luck.