One: you order at a kiosk. No human interaction. Which i guess is okay, but just seems super weird. Two: order bubble tea (sems to be a specialty, like it's in the NAME) and they are out of boba. Three: while I was waiting (by myself in an empty restaurant with dirty tables so I couldn't even sit) a gal comes in to get a refund because her food was so disgusting (twice, she explained to me). My food ended up coming out right after she was done telling me this. Took one look at the brown sugar milk tea (with no boba) and it was just a weird color. I had plans later and didnt really feel like spending it in the bathroom. I left my burger and tea on the counter and went to Potbelly. 18.00 lesson. Read the reviews. read more

Chi Tea - Bubble Tea Near Me - Chicago, Illinois

The spicy chicken sandwich and fries combo is what I normally order. I normally order mild and it's perfect. The last time I ordered mild and it was way too spicy. The slaw is great and works with the spicy chicken. I recommend ordering on toast online and picking it up. Inside you can order on kiosks or with somebody behind the counter (if there's a person). read more

It was empty when I came and you order via kiosk. When I got my order, wings and fries, it came with no fries. I tried to call for help, but the workers were just in the back unable to hear me. I wish they had a bell or something for moments like this. They were sorry and I got my fries but it was a shame that this is how it played out. The wings were okay - i prefer my wings a little crispy but these were more soggy. The fries were hot and crispy. The bubble tea tasted like bubble tea so nothing special - i don't recall options for less sugar and ice which is how i usually order so it was a bit too sweet for me. read more

I'm so happy to have Chi Tea nearby Loyola's campus. I hope this place stays open forever because I already want to come back over and over again after my first visit. I ordered an Extra Spicy Big Bird chicken sandwich, and it was perfect -- if you like spice though, extra spicy is the way to go, it could've been much spicier in my opinion and only left a slight sizzle on my tongue. But it was full of flavor, the Chi Sauce added a lot too, and the chicken was perfectly crispy and tender. My boyfriend got a Chi Classic with an extra patty. He liked that it came with jalapeños, a pretty solid burger all around. We also split the fries (super well seasoned with a nice crispy outside, like curly fries almost but lighter!) and the mac and cheese. The mac and cheese is genuinely the best mac and cheese I've had other than homemade -- that's because this mac and cheese tastes homemade, with a creamy cheese sauce where you can almost taste the roux and seasonings like paprika. And it is a bang for your buck too, at only $4 for the entire pictured to-go container!! The boba was great, although most of the fruit flavors can only come blended rather than over ice, which the menu lacked clarity on but the polite employee at the register explained. So we got two large smoothies essentially: mine was strawberry and peach with popping pearls, my boyfriend got pineapple and mango. It tasted very fruity and we enjoyed them! The only cons about this place was one, it was quite cold inside. The decor was super cute and nice, but it seems they were struggling with heat control. And two, there's no "for here or to go" option... everything was put in bags, and since we ate in the restaurant, packaging everything individually sealed was a bit excessive and felt wasteful. There's plenty of good seating inside so I would recommend for the restaurant to offer a "for here" option with less bags and plastic overall. Other than that I loved my visit and I can't wait to try more things off the menu! read more

Chi Tea - The Big Bird, Large Bubble Tea, Seasoned Fries, Mac n Cheese, Chi Tea Classic burger - Bubble Tea Near Me - Chicago, Illinois

I had the opportunity to be one of Chi Tea's first customers! I think this place is a really good addition to the neighborhood, especially since the nearest place to get food like this is at Hangry Joe's, which is further down Sheridan/Broadway. This kind of place is needed near Campus/The Loyola Redline station. That being said, this place is pretty high-traffic. And the first time I was there, they were out of a lot of things. As a newer spot, I wasn't too upset. No one expects the high amount of traffic that goes into being at that spot. Especially considering Five Guys and The Halal Guys both didn't last long in the area. This location is small, but there is a bit of seating in the inside. Both times I have come, though, have been pretty busy, but there were a few seats for me to sit at. This location is clean-ish. Obviously they are still trying to figure some things out, but they clean up when they can. In my opinion, the place needs more garbage cans to help with clean up so customers aren't just leaving food on the table when there is no more room to throw things out. Now to the food, I think the food is great. Obviously, with a new location, they are still figuring things out. And despite the supply issues, they are serving quality food. I had a chance to try a bit of everything on the menu, but I have to say the Chi Tea classic slider and the Big Bird sliders are my favorite. I love how the Chi Tea slider has jalapenos that really complement the Chi Tea signature sauce. The blended bubble tea and lemonade were also amazing. I had a chance to try the Thai milk tea with tiger syrup and it was my favorite drink I have had so far. The lemonades are also refreshing and I love how you can add popping boba to it. Overall, my only complaints is running out of things as well as the lack of sauce options. I am not much of a fan that the only options is the Chi Tea signature sauce. I believe there should be ranch, ketchup and BBQ options for purchase. I don't think the sauce goes on every single thing on the menu. Overall, I'm glad this place is in the neighborhood, and I will be back. read more

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Chi tea is always a go to food place for my family it's always fast smooth and delicious especially their chicken burger and mango milk tea with seasoned fries my biggest recommendation read more

Had ordered tapioca for three drinks. Cashier attempted to tell us there was a no tapioca sign when we placed order yet order after us received tapioca. had the loaded chicken fries and woke up with food poisoning. Either the coleslaw on the fries or maybe the milk used for boba. Really wanted to like this spot. read more

I've been sitting in the chicken sandwich shop freezing cold for half an hour waiting for a chicken sandwich. No special order. Just a sandwich. When I asked if I was going to get dinner, the staff was shocked to see that I'm here. 6 feet from the counter. And they let dogs in, despite trivial things like health laws. Update: The sandwich never did arrive. read more

Online order seekers, beware! The website lies and says this location has a delivery option, but then it will charge your card for a "takeout" order instead and when you call the store to explain the mix-up, they tell you that not only can you not get delivery, but that you can't get a refund either-- even though it's THEIR FAULT for having a misleading website! When you click the toggle to "delivery" it literally lists "Toast" as a "preferred by business" option alongside Door Dash and other terrible apps that I do not use. And when I first called, I was told that I'd need to "contact Toast" for my delivery, but then that was backpedaled when I pressed for how I would be able to do that. At first the manager didn't even have the stones to talk to me on the phone, making his young new employee do it for him. Wow. I really liked the dairy free drinks here but after this experience, and the last visit where they made my drink wrong, I am quite disappointed. I will be disputing the charge with my bank and getting my refund-- YOU CAN'T CHARGE ME FOR DRINKS AND FOOD THAT I NEVER RECEIVED, YOU GREEDY SAD LITTLE MAN! Edit: "One of the owners" called me within minutes of me posting this review, haha. He tried to control the conversation right away. Instead of starting off with any kind of offer for compensation (I would have been happy with a coupon at that point since I know the prepared takeout probably went to waste), or even a genuine apology, he launched into a ridiculous "explanation" that because Toast as their POS offers delivery to SOME locations of restaurants they work with, that ALL their websites have a delivery toggle button regardless of whether the restaurant truly has that feature. THIS IS NOT A BURDEN ON THE END CONSUMER, SIR, THIS IS YOUR ISSUE TO FIX WITH TOAST. GOOGLE AND YOUR OWN WEBSITE SAY DELIVERY IS AVAILABLE, I LITERALLY WAS SEARCHING "DELIVERY ROGERS PARK" AND WOULD NOT HAVE PLACED A TAKEOUT ORDER KNOWINGLY. I HAVE BEEN SICK AND QUARANTINING AT HOME. THEREFORE A REFUND IS OWED, A FULL ONE AT THAT. IF YOU DON'T KNOW HOW TO RUN A BUSINESS, THEN YOU SHOULDN'T HAVE ONE AT ALL. read more

I really had high hopes for this place when I saw it on tik tok. The staff is insanely rude and cold. I asked the lady how she was and she said nothing and stood there. The food was so mediocre. We got the chicken sandwich and angry bird fries. The fries were a joke. They put four tiny nuggets on top of a box of fries. They barely gave us any sauce for them. The whole vibe there was terrible. They claim to be a bubble tea place but had like one option. Go Anywhere else. Tik tok was false advertising. read more

Ordered blended Thai tea. It does not taste like Thai tea it tastes like cherry? There were so many ice chunks and they were pretty big too. First time trying this place and last. read more

Chi Tea - Thai tea - Bubble Tea Near Me - Chicago, Illinois

Yuck! The service was mediocre, and they were out of everything. I think my taro milk tea was just milk dyed purple. Could not finish it. Ew. Save your money and go to tbar instead. Sincerely, a Bay Area native read more

If you want to be super disappointed come here for the horrible chicken and horrible milk tea, do not even try the brown sugar milk tea, and my chicken tenders were without chicken. the 5 stars are fake reviews where they give you something for free read more

The food tasted great! We had the chicken sandwich, cheeseburger sliders, popcorn chicken and fries, and all of it was delicious. We also really enjoyed the drinks, lots of choices. They did make a mistake on our order but fixed it right away. It was eerily quiet even though it was sort of busy, they definitely need some music playing. read more

If you're curious, don't be. I was and it was a mistake. Chicken patty was laughably thin. Food was flavorful. And I immediately had to run to the bathroom after I finished-- and again when I got home. Combo meals stop at 3pm so you have to pay $20 for a sandwich and fries. Save your money. Water from a cup was not an option. No music. Nothing on their tv screen. Why even have it? Never again. read more

Food is good but service and ambiance are terrible. They never play any music and there is always this terribly awkward silence. The person they have behind the counter is usually sitting on their phone or not even there. The food is good and is the sole reason I still go to their restaurant, other than that a consistently bad experience all around. read more

I purchased a meal no drink and then while waiting asked for a cup of water. I was told they only have the bottle . It's poor customer service to not be able to give a paying customer a cup with water from the tap peak summer. It's not like the cashier is busy with anything other than scrolling on their phone. I frequent bc I live close but not anymore read more

I ordered the chicken and pickles. No pickles and chicken was dry...like....really dry. The dip is almost exactly like Canes. So just go to Canes. The Boba tea was very good though! This place should stick to one thing. We've enough chicken and burgers around campus. read more

The service here was incredible! Kay, the cashier was so kind and sweet and helped me pick out what to eat, as it was my first time. Would highly recommend to anyone looking for dinner. read more

They're about a week old, and ate there a few times, I'm giving them a good review, because they don't ask "for here or to go?"

I have been looking forward to trying this place since it recently opened in Rogers Park, and unfortunately was disappointed. I went at lunchtime to order a hot chicken slider and was told that they were not available. Nor was I able to order chicken tenders because they weren't available either. The cashier was nice and apologetic and suggested a hamburger slider but that's not why I came. I decided I would try the full size chicken sandwich extra spicy. I asked the cashier if she could throw in some free french fries since I was not able to order what I wanted. She said OK which I thought was good customer service. However, she short changed me three dollars when I gave her a $50 bill. Again she apologized, and I don't think it was intentional but so far my experience here was not good. The chicken sandwich was disappointing. The chicken was oily and not spicy at all. Considering this was billed as extra spicy I was very surprised. The sandwich was drowning in sauce and the bun was mushy. The fries were good - Hot and crispy. I only ate about half of my meal. read more

the employe put my order with some one else is name Lol but it was a funny mistake but all jokes aside the horchats drink and food were really good read more