I used to go to this Valvoline before I got a different car at a dealership and with a warranty. I…read morewas then forced to go to the dealership for my mechanical services and that always was a pain. Once my warranty was over, I returned to Valvoline. Geoff, David, and Chris serviced my car, and they were so knowledgeable, detailed, and fast. I really like this location and the team.

Don't Use! Mistakes happen, I get that. But I was recently on for an oil change, got home and next…read moreday noticed pretty much all of the oil under my car. I live in DeKalb and took it over there to get looked at. There was no gasket on the housing for my oil filter. They couldn't fix it because it's a different franchise, again, I get that. This location refuses to even make an attempt to make it right. I've paid for 2 oil changes 2 days apart now.

I can always count on Honest-1 to be fully transparent, professional and honest…read more I appreciate them very much and utilize their services often with our fleet of trucks. There are no surprises and they walk me through every question I may have. Thank you Honest-1!

Not quite Honest, they installed new engine at the end of 2024 and gave me a hard time about…read morechecking it out a few weeks later when it was shakIng. I called my credit card and had them hold payment so they can fix it and they did, spoke to CC and released paymen. 3 months later the car is smoking at burning oil and now they don't want to look at it because of what i did. They are not owed anything because payment was given back to them. Spoke the Ramon there which is worthless because he wouldn't give me his bosses number or help me in any way. Got the owners number from a source and basically got no where with him either (Joseph Koehnen, Riverside,IL.) he basically laughed at me and said good luck. Repair was over 14k! DO NOT DO BUSINESS WITH THEM. Not honest at all.

Do a great job for a very very reasonable price and there oil change are on point. I recommend to…read morefamily and friends to come get there oil change here

Great service, fast oil change, and the staff was super friendly and professional. They explained…read moreeverything clearly, got me in and out quickly, and my car is running smooth. Definitely recommending Brittain's Lube Chains to friends and family!

Got an oil change with wipers. I didn't want to get an air cabin filter even though it's extremely…read morefilthy. I told him I'm gonna hold off figured I'd just get my own. I watched him balanced the leaves and debris, walking slowly, balancing is so no leaves fell off and slide it back into my car. He could've took one step to the right and turned it upside down and dumped this outside. Who does that? If any of that debris fell into my blower motor when he put it back in it would've knocked it off balance and that would've cost me hundreds.

Sean and Leah were FANTASTIC. I was in and out very quickly. I just came in for an oil change but…read morethey checked lights, windshield wipers, fluids, etc without my asking. They refilled everything needed, explained everything to me, and gave me recommendations. I have never been to a car retail shop where the workers are all so kind, informative, and not just trying to sell me everything. 10/10 would recommend!!

Had to add to my previous review! After having my 2015 Ford…read moreFiesta serviced by Wicked Wrench, one fix at a time, she got me to AZ !! The folks at Wicked Wrench literally handled every service I required for my trip and the cost was fair and accurate!! When I arrived in AZ, I immediately called and let Katy know I made it and expressed my gratitude!! I am sure I will never find another auto place like The Wicked Wrench and am so grateful to all of the staff!! Thank you!!

From start to finish it was a positive experience. They…read morequoted me fairly and billed accurately as well. In addition they fit me in for an additional service on short notice. Thanks for the transparent and honest business experience.

Went in for a noise issue from my rear wheel + an oil change. Other places told me the noise was…read morecoming from the front (had me thinking my hearing was off). Not sure who worked on it here, but they did a great job--just removed and oiled up the rear brakes and the noise is completely gone now. Appreciate it.

Horrible experience. I called to find out how much it would be for 2 filters and a transmission…read moreflush on my CRV. I was quoted a price and made an appointment for the following week. I arrived for my appointment and after 30 minutes, I was informed they forgot to order the transmission fluid. I made another appointment for 3 days later. Again, I arrived and after about 15 minutes I was told that a technician had put the transmission fluid ordered for me into another car. I was also told that if I rescheduled yet again, I would get a discount. Today was supposed to be the 3rd appointment and I called to ensure they had everything they needed and we would not have a repeat of the earlier issues. I was told they had everything. When I inquired about the discount, they told me they were already taking a loss on the transmission fluid and the best they could offer me was 10% off. I already had a 15% off coupon walking in the door and they couldn't even beat that. I will not be returning to this location again.