I recently stayed at the Chicago South Loop Hotel and had a mixed experience. On the positive side, the rooms were very spacious, which made the stay comfortable and gave plenty of room to relax. The layout and size were definitely better than what you typically find at hotels in this price range. However, there were a couple of issues that took away from the overall experience. There was no microwave in the room, which was inconvenient, especially for longer stays or when bringing back leftovers from nearby restaurants. The bigger concern was that the elevators kept breaking down, which caused delays and made getting to and from the room frustrating at times. Overall, the hotel has potential thanks to its large rooms and good location, but the lack of basic amenities and the recurring elevator problems made the stay less smooth than it should have been. read more

I would give 0 stars if i could. There was hairs EVERYWHERE. There was a white stain on the bed from what you think what it is EXACTLY. Moldy cieling, in the hallway i could feel musty air contaminating my lungs. They said they served free breakfast, they only served coffee which everyboy uses the same spoon. I wouldnt want to eat the breakfast even if it was free. Never coming here again. read more

So, the South Loop Hotel is in a sweet spot, right by the expressways and super close to downtown Chicago. It's a hit with out-of-towners who want to be near the action without breaking the bank. The big draw is how close it is to the highway and all the cool stuff in Chicago. Now, the hotel isn't brand new, and you can tell it's seen a lot of action, especially in the lobby and entrance. But the rooms? They're actually pretty nice and clean, with a desk and chairs if you need to get some work done. The TV is standard, and depending on your room, you might even snag a cool view of Chicago. Plus, there are tons of great food spots nearby, and this place called 35th Red Hots is a hidden gem for cheap, tasty fast food, especially if you have kids. Just a heads-up, though: because it's in such a prime location and doesn't cost an arm and a leg, the lobby and rooms get a lot of wear and tear. So, if something isn't quite right, just chat with the front desk, and they'll sort you out. If you're super picky, this might not be your jam. read more

As a member of Phi Beta Sigma Fraternity,Inc. Part of our bigger and better business initiative is to patronize african american businesses. I tried to patronize them but they aren't pet friendly. They set the rules;it's their hotel. I will never step foot back in there. read more

Didn't stay, just expirienced incredibly horrible service. Called ahead to ask about renting as a 19 year old, to which we were told was fine. Came in and was told 21+ (after booking) I told the receptionist they needed to tell whoever had answered not to do that, as we were in a different state and were now down 200+ dollars for 12 days waiting for a refund. Both receptionists constistnelty spoke over me, repeatedly saying that everyone in the building knew and we had called from a 3rd party. The same receptionist had also confirmed with my boyfriend the number we called WAS theirs five minutes prior. Incredibly rude staff, refused to take responsibility despite my boyfriend recognizing the woman from over the phone. Very frustrating! :) read more

Unsafe and Unprofessional Experience I stayed at this hotel with my family and had a very frightening experience. On our floor, a man who apparently lives at the hotel permanently began yelling aggressively at my sons in the hallway. When I called the front desk for help, the receptionist told me the man was "not dangerous." But how could we possibly know that in the moment, given the aggressive yelling directed at my children? We were so scared that night that we pushed the sofa against the door and did not dare to leave the room. The next day, another receptionist confirmed she knew exactly who I was talking about, yet no one from management has contacted us even after several days. We paid to stay in a hotel, but instead we spent the night in fear. The lack of safety measures, transparency, and follow-up from management is unacceptable. Guests deserve to know that this property houses long-term residents and to feel safe during their stay. Unfortunately, this hotel failed completely on both counts. read more

This was the worst hotel I've been to. I genuinely believe the only "housekeeping" done was to change the garbage bags because there's no way they wouldn't have noticed all the grossness in our room had they actually cleaned. I don't even think there was a cleaning lady until I saw her on the last day. The stains on the bedskirt are EXACTLY what you think they are. I can only assume the same for the desk chair. The shower curtain was covered in mold! It somehow even got into the ceiling light. There was makeup all over the bathroom sink and floor. Same with hair. Even the towels smelled off. Don't even get me started on the mold in the heater or the broken lamps. I wish I could say the service made up for it, but their behavior explains the state of the hotel. One was more interested in talking on the phone than aiding us, and the other brought her dog to work. It was highly unprofessional, not to mention unsanitary and the complete disregard for those who have allergies. Genuinely the only thing I can give this hotel is props for there being no bed bugs. I've showered a bunch since coming home but my skin is still crawling. read more

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The room stayed uncomfortably hot all night, even with the fan set to the lowest temperature. The comforter had visible debris in one area and a yellow stain in the center. I wasn't given a full set of fresh bedding--only a sheet and what felt like a fire blanket. The shower worked fine, and the room overall felt safe. read more

No hot water, smells like a nursing home, elevator broken on and off, fitness center has weights thrown all over the floor and some of the equipment doesn't work. The bathroom in our room is dumpy and rusty. No storage space by the sink or any shelves. It looks barely cleaned. There's no hot water? And apparently this happens a lot? Wi-Fi is terrible - we can barely use it. There's also no service in the hotel anywhere so there's no way to even use data instead. Some windows on the inside are covered in brown paper like they're abandoned businesses. The phone in our room doesnt work to call the front desk about any of the (many) issues. The rug in the room is torn up so there are giant strips where it's partially detached. The AC is from about 1970. The IT guy was really nice when he came to fix our tv (which also didn't work). read more

No one was at the desk when I arrived. The security guard stated she was on lunch and didn't know when she would arrive. I waited a few minutes then she finally arrived. The elevators are down at times and I could not locate a staircase. Also, when I called for late check out the late night manager refused. read more

HORRIBLE! I stayed here for Riot Rest over the weekend and I will NEVER go near this hotel. The elevators were out of order, the restaurant was closed, and the entire hotel had NO hot water for two days and three nights. When we brought these issues up, the customer service was absolutely terrible. Lionel, the front desk service representative who runs the night shifts, starting at 11pm was rude, dismissive, and completely unhelpful. It felt like they didn't care at all that guests were paying to stay in these conditions. The carpet throughout the building is so filthy it looks unreal, and the whole place feels worse than a run-down motel. For the price, you can absolutely get something better elsewhere. If you want clean, modern, and functional amenities with staff that actually cares, do not come here. I honestly can't believe they're running this place like this, it's gross, unprofessional, and completely unacceptable. I am still trying to get my 1-night refund that the manager said I would get.... I am currently disputing this charge because this is not at all what the website depicted... read more

Dirty,out dated, poor plumbing, Elevator didn't work card key system constantly failed read more

Staff were friendly, rooms are okay. Downside of things, there are no electric outlets near the bed (you have to walk across the room to charge your phone). The internet and television service didn't work. There was 1 main elevator working and it kept going down, everyone had to use the service elevator. Upside, parking is included and the location is convenient. read more

The Good: The rooms were clean and decent. Not sound proof by any means. Check OUT was fast. The Bad: The front desk person Ms. Jackie was incredibly rude to everyone, not just in our traveling party but everyone checking in. She would not let anyone check in one moment before 3 pm on the dot. There were probably 60 people waiting for check-in in the lobby and she wouldn't service anybody at all. She answered questions very rudely and didn't put the guests first at all. There is no breakfast here. There is no extras. Parking is a nightmare. Even in their lot. The elevator takes forever to get to you. You will have to take stairs. Conclusion. We will be back to Chicago. We will not stay here. Ms. Jackie needs to retire or find a job not working with others. read more

Stayed here for the first time and did not like it! Paid more than $200 a night but it was not worth it! Upon arrival, I was greeted by a rude and unfriendly short African American young lady. Beside her overall poor attitude, she never gave me information about their free WiFi and I had to call from the room to get that information. Entire hotel smell with weed and other drugs. Some areas are very stronger than the others. Entering the room, I realized that AC was not cooling as it is supposed to. Fridge was also barely cooling. Water flow in the bathroom's faucet was very low. Shower pressure was fine. Their free Internet is horrible. Extremely slow speed and it would disconnect often. This is a big hotel yet pretty much everyday I stayed their elevator would go out of service! They don't notify or put any notification in the lobby or anything like that. Our toilet flush started to leak and it turns out that it had heavily worn out flapper. Our shower soap ran out and it was never refilled. They also charge $100 deposit for any damages. Hotel is conveniently located next to the major freeway and very close to the downtown. They have an ample free parking on site. Train and bus stops are within reasonable walking distances as well. They do have microwave but it is in the lobby. This hotel is old and worn out. Drugs smell are everywhere. It needs to be renovated. Specially internet needs to be fixed. I will pay more and stay somewhere else. read more

Great place! My husband and I love road trips and we have been in different hotels for 2 weeks. This is one of the best so far. Starting with FREE parking that's a plus when we talk about Chicago were parking is so expensive. I called around 6 hotels asking for parking and all of them were $50+ parking fee per day, so yes it's a great deal. Location is great, near to the Millennium park and Chinatown. The room is big, very clean, smells good, the bathroom is clean and have the necessary stuff. We stayed 2 night and the price was pretty good and the staying was pleasant. The place was quiet and the service was good too. read more

This has been the worst hotel stay ever!!! We used to stay here pre COVID-19, but now the hotel's service is sorely lacking. They did not consistently clean the hotel room, and when they did, they never brought sufficient towels for two people. They instituted a new rule for cleaning rooms in the middle of our stay, but we were not told about this new rule. They locked us out of our room because they put down the wrong departure date, which just underscores the sloppyness and general disregard for customer service experienced during this stay. We are very disappointed but can pay a better-run hotel our thousands of dollars. read more

Pretty solid place and a great deal for the money. Free parking too. Couple of things that kept it from a five star rating: we walked in and there was a to go box with someone's half eaten sanwhich on the desk, the clock wasn't flashing but it wasn't even close to right and tthe water pressure was somewhat intermittent, so it could get real hot real quick. The staff was wonderful and we will definitely try this place again. read more

Chicago South Loop Hotel - The view from the window - Hotels Near Me - Chicago, Illinois

I booked this hotel for this week through a travel partner associated with sports housing. The allure to booking this hotel was that it was listed as a Wyndham hotel McCormick center. Since we were playing at the McCormick center and it's proximity was best, I felt it would be the best choice for my family. I was wrong! This hotel is not attached to McCormick center, it is about 9 blocks/15-20 minute outside walk. The area in which this hotel was located led to experiences that I did not expect my children to have to witness. This is why our 4 night stay turned into a 2 night stay and moving hotels, at a higher cost. While our room was functional, despite the broken closet door, it was not very clean. We did have one of the better rooms, as our friends dealt with non functioning televisions, air conditioner units, and insects. The staff at this hotel were very accommodating at every juncture! They allowed our friends to move rooms and offered assistance in every way that they could. Ultimately, we made the decision to vacate the hotel. The staff was understanding and refunded our money for the last two nights that we had pre booked/paid. We will not stay at this hotel again in the future. read more

I really enjoyed my stay here. Checking in was a breeze and the staff was friendly and helpful. The lobby area was very classy, well decorated and comfortable. I found the room to be clean, quiet and spacious. It had lots of natural light, high ceilings with a mini-fridge and office area, the beds were comfortable and all the furniture was very modern. The parking was free, had a locking gate as well as night security, I felt very confident with my vehicle there overnight. I would highly recommend! read more

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This hotel was recently acquired by Wyndham and I stayed here for my daughters volleyball tournament and the rooms were filthy with food pushed all along the walls from previous guest. The old stained rug was sticky and somehow wet. We were moved to a different room with the air conditioning not working while the temperature outside was well into the high 80's. The room was soooo hot I was impossible to sleep. the hotel really makes me never want to stay at another Wyndham property again read more

One star only for comfortable king-size bed and soft pillows. Everything else was horrible: no shampoo and shower gel in dispensers, only 1 tiny soap bar and lotion for 2 people who stay for 3 nights. We have asked twice on reception to fill them, bring more soap and screw a lightbulb in the bed lamp - nothing was done. Blanket was with pee and blood stains, empty minibar, runny tap in the bathroom and weak pressure in the shower. Poor heat and noise insulation so I could hear loud music from other room and my husband got sick. Elevator was working from time to time, so we had to bring down our luggage using stairs. Breakfast was poor as well with not fresh products and how am I supposed to add frozen milk to porridge to brew it?! Baking goods were with mold smell so we didn't eat anything except fruit and tea. Regarding location: too far from center and we didn't feel safe, I was always worried about our car as on the parking place near the hotel were cars from the neighbourhood but not hotel guests so in the evening it was fully parked and management carried no responsibility if smth would happen to your car. We have been to 13 countries and we ran to check out earlier for a day because we couldn't stay anymore in this neglected place. We really regret choosing this hotel and no one will refund you all the discomfort caused. read more

One of the worst hotel experiences ever. Rude, inattentive staff. Zero respect for cleanliness and customer service.

I stayed here for one night on a Tuesday. The check in process was fast and the staff was nice. They have a gated/secure parking lot - you scan your key to open the gate. After 8 pm you need to use your key to unlock the doors to the building as well. The hallways look pretty dated but inside the room looked nice. The room had a full length mirror, which I thought was a nice touch. The bathroom floor was icy cold - but the bath tub and shower were the best thing about the room. The water pressure was great and the shower was tall. I loved that the bathtub was much bigger than the usual hotel bathtub - both in length and height, so you could comfortably take a bath, even if you are tall. Our room was on the second floor, I'm a light sleeper and was surprised how quiet it was, except a little sound from the train -but then there was beeping/honking from construction at 0700. I noticed the lobby and connected hallways have a scent, I'm sure it's an air freshener however it's just a little stronger than I would think is normal. If you're scent-sensitive, you will want to keep that in mind. read more

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When we arrived to check in, we were informed that the internet was down and we would not be able to check in and would have to find a new hotel to stay at. read more

Chicago South Loop Hotel Camille checked us in quickly ad efficiently. Free parking is always a plus! The hallways was nicely lit, but a bit cold. There was full Directv for channels, some hotels usually just have the basic channels. I liked having a Mini-fridge in the room since we stayed for multiple nights. There's a microwave in the business center. I didn't use the computers but they're macs for all my Apple lovers out there. There's a cafe and salon in the hotel. I didn't make it to the cafe but I did pop in to get my hair and nails done. It was so convenient having these services right downstairs! The room was spacious, almost awkward to have the tv so far away from the bed so we pulled it up. Two of the hand towels weren't clean, my boyfriend said one of them looked like it had a boot print on it. Ya know, like when you use your foot to push around a towel so you don't have to bend over to clean up a spill. The fitted sheet had these black marks on the corner of the bed and the sheets were turned inside out. I don't want to believe that housekeeping saw the marks and put the sheet on inside out to hide it but it still showed through so that's how I thought to look under the sheet. The less than clean towels and linens made me a little paranoid but my boyfriend and I have stayed in so many hotels that unfortunately this isn't the first time we've seen this or had any of the other issues I've mentioned. But the hotel staff honestly responded very quickly and decently to all concerns. Like when our hot water didn't fully come out, maintenance came and fixed it as soon as I made the complaint. The staff really made the experience, that and the dark wood furniture. I'm a sucker for good looking furniture. We would stay here again. read more

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3.5 Second time staying here. This experience was a lot different than the prior experience. I loved the free and gated parking lot with key card only access. All of the front desk staff that we talked to or worked with were friendly and responsive. It was quiet during our stay (Wednesday through Friday) and common areas like main lobby were really clean. The location is great as well! In our room, the ac was awful! It never got really cold or stayed consistent. It would get cold and then cycle around to the fan and then get back cold. Our room wasn't the cleanest. We found old candy behind the night stand and lots of strands of hair on the floor that should have easily been picked up with a basic and thorough vacuuming. We never had ice in our machine so my husband had to go to other floors to get ice. Front desk buttons on our phone didn't work so that should be updated on the phones. WiFi was also pretty spotty throughout our stay. read more

The Chicago South Loop Hotel has both good and not so good qualities. It's a great location, adjacent to several Chicago area attractions and close to the L if you want to go further. They also have free parking for customers, which is a great perk. The hotel itself is welcoming. The lobby is clean. Our room was spacious and while it was clean, the fixtures were looking a little on the rough side. We got to our room at night and in the light of the day it looked far scruffier than it did the night before. That said, the beds were clean and comfy. The bathroom was also clean and they had a huge tub. The room had all of the basic amenities except for a microwave. Definitely consider this property as an option. The price is competitive and the location is great. If they'd just upgrade some of the fixtures I'd easily give them another star. read more

The location of this hotel makes the stay worth it. Here are a few tips... Request a room the faces the parking lot. Otherwise, you'll be hearing sirens all night. Housekeeping didn't seem to come every day. If you see them outside in the morning grab fresh towels from them just in case. The front desk takes a long time to answer when you call. The gate to enter the secure parking lot is very narrow. Go slow so you don't scrape your car. ***The tub is DEEP! with no grab bar of any kind! Be careful you don't slip and fall down the drain :) They are Jacuzzi tubs without the jets. That's weird. This should be a safety concern. Great location. I stayed here before so I know what to expect. Great value for the price. Not a luxe location, but it is clean and decent. The restaurant is closed for renovations. read more

The moment I walked into the spacious lobby I knew this would be an excellent stay. The Chicago South Loop Hotel proved to be a beautiful and comfortable place to rest in the center of a bustling city. Each common area was tastefully decorated and the rooms spacious and comfortable. A short Uber ride to anywhere downtown or you can use their available shuttle to reach the nearby convention center. Reasonably priced, consider this property when you are planning your next visit to the windy city. read more

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Honestly can't remember a better hotel experience, from the time I checked in, until the time I checked out. The staff is absolutely amazing and so is everything about the hotel! The hotel location is awesome. It's close to everything and getting around is easy. This property is clean, super nice and well maintained! The room was so spacious, clean and quiet with a very comfortable bed, a living room area and the bathtubs here are so big, you can take a relaxing soak. They have a very large business center with a few computers/printer and coffee machine! The staff was so helpful with whatever I needed during my three day stay while I performed at Zanies Chicago. It was the best experience on my Midwest tour and I can't wait to go back and stay here again! read more

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Chose this hotel solely on location and price- It was the only decent place not too far from the stockyards, where work called. Something was going on in town because all my usual haunts outside of the Peninsula were booked or charging $400+ a night. So, this place- No bar, was under construction- Zero aesthetic value- no attempt whatsoever to give any style. Reminded me of an old tired, courtyard by Marriott from the 80's. The room had a freakin miniscule flatscreen, like maybe 16" vizio from Costco. One of the earlier models from like 2006. It was semi-clean and showing a lot of wear and tear. Did not get bed bug bites, but the carpet in the room was looking pretty dodgy. I doubt I will stay here again. read more

Hotel was unremarkable, but it was ideal for my purposes. Just needed a place to sleep while visiting family, didn't use any of the hotel ammenities. Bed was relatively comfortable and room was clean. Bare bones supplies in bathroom: shampoo dispenser and body wash dispenser in the shower, small lotion and bar of soap. Lobby was clean. Staff friendly and accommodating. I needed to extend my reservation by one night and they made that happen even though they mentioned it was booked. $144/night. Free Wi-Fi worked great. Free parking lot for guests and I found a spot easily each night. I had access to a car, just a heads up that there is no train/public transportation nearby. The hotel is kind of in the middle of nowhere and borders a run-down area. Cabs are probably the way to go for access to rest of the city. read more

Chicago South Loop Hotel - Queen bed, $144/night - Hotels Near Me - Chicago, Illinois

I caught a Lyft here from the airport. The hotel was easy to find. I prepaid so check-in was easy. The room was really big and housed all 4 of us easily. The hallways were very quiet and front desk staff were friendly. I dont think the hotel is in the safest location. I asked the hotel staff if there was a restraunt in walking distance and she said she wouldn't recommend that a female walks by herself in this area. I was SUPER appreciative of her response. I am so happy she thought about my safety first. The hotel could use a really good deep cleaning. Our room was really dusty. The walls had soooooo much dust on them. The carpet did too. Our room faced the train so every 5 minutes or so we would hear the train. It was very annoying and loud at first but afte re awhile, I got used to it. This is not a fancy hotel. There is no toiletry items so if you forget something, you are out of luck. Oh wait, they did have shampoo and a body wash dispenser in the shower. Speaking of the shower, the tub was deep and very long. The water pressure was perfect. If you need a decent place to stay, this Is your place. It was really affordable and the staff had great customer service. There is a small cafe on site. The breakfast food was affordable and good. It's really small so only about 10 people can be in there at a time. If that. I wish I could give this place a 3.5 because overall, I think that's the rating I would give them. read more

I just stayed at the Chicago South Loop on a business trip ... And i enjoyed every moment especially this one house keeper who was very nice and always giggles i believe her name was Mari ! She was a such a free spirit ! My room was always clean and smelling fabulous everything was in order and put in place very sweet lovable person we need more like her . Thanks so much A.C read more

Really solid hotel for the value. Paid about $140/night, as opposed to over $200 downtown. The location is a little farther away from the city if you don't have a car, as it is a 30 minute bus ride to the city on route #29, which stops just outside the hotel. It is also on the South side of Chicago, so kind of shady outside, but never felt unsafe while I was there. The building itself is old, but the inside is still fairly nice and has a gym, bar, business center, and even a salon. The staff is accommodating and had no real issues with them. The room I stayed in was enormous (definitely an older style) and the new Serta mattresses on the beds were comfy. read more

A nice experience with a friendly staff capable of accommodating us upon a very late night arrival. Even under the conditions of errors under the reservations they rapidly and pleasantly assisted us to meet our needs. Pleasant lobby booming with relaxing plants and comfortable couches all over. Rooms were up to par with several other larger chain hotels and as clean and comfortable as you can get. Secure parking lot with plenty of space available also to accommodate even a 38 ft caravan. #socialmediapromo #socialmediainfluencer #ChicagoSouthLoodHotel #Chicago #IL #hotels #hotel #travel #hospitality #hotellife #hotelroom #besthotels #hoteliers #instatravel #traveling #beautifulhotels #relax #like #hotelstyle #bar #lifestyle #hotelsandresorts #travelphotography #marketing #travels #hotellife #hotelsandresorts #cleanhotel #hotelstory read more

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This hotel is what I imagined a big city hotel would be like as a kid. Big glossy floors and large original paintings, and a cool tile mosaic compass rose in the elevator. There is a cute coffee shop downstairs with super friendly service and delicious breakfast! We had a beautiful view from our window and could get around town easily from this home base. An extra large floor plan was much appreciated by the yoga enthusiasts in our party. #badcopbadcop #chicagosouthloophotel read more

Chicago South Loop Hotel - From our window - Hotels Near Me - Chicago, Illinois

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When we checked in we had two other people ahead of us in line. both asking to cancel their reservation because the hotel air conditioning was broke and the room was filthy. I checked in and was given a room that was occupied (by people who I walked in on.) It was very embarrassing. I was given a room that wasn't clean, the sinks and drains were plugged so it was disgusting taking a shower or washing my face. While the front desk was kind and accommodating. We witnessed homeless people walking in and out of the building yelling random words and making us feel very uncomfortable. Fireworks were going off all hours of the night right outside our room by locals who kept us up all night. We didn't get any sleep. There was what appeared to be a homeless man sleeping in the parking lot near my car. There was no security on the property. We left after the first night. I wish I trusted my gut when I was in line to check in. The graffiti on the walls and the location of the hotel with the Wyndham flag placed over top of the hotel sign out front was my first clue. I should've listened to my gut. Paying $230 a night was just about the stupidest thing Ive ever done. it wasn't worth $50. We were also told not to leave the hotel at night as it wasn't safe. read more

The Chicago Loop Hotel is a diamond in the rough. Located about 15 minutes from downtown Chicago depending on traffic. Free parking in rear. Very clean space. Nice lobby area and great staff. The manager is very friendly and accommodating. They take care of you here. read more