We've tried four different cakes here. They were fine, although nothing really stood out as excellent. A local grocery store bakery typically does better. read more

Any bakery with a line outside the door before it opens has to be good! This place just has some awesome treats, and I'm not even a sweets person. But I would sell my first born for one of their chocolate donuts. They are so good that if you don't get there early enough on a weekend they run out, and early too! It's crazy! But everything they make is pretty damn good, and worth the wait in line. You'll thank me. read more

I will never go back to this bakery. I ordered 2 full sheet cakes for a 45th work anniversary. They would not take my order over the phone and I had to email/fax my order in. Great! They will be able to get it right! WRONG!!! I ordered a carrot cake and a yellow cake with fresh strawberries and Happy 45th Tim on it in red. I got 2 carrot cakes and one said Thank you for your hard work in blue. I called to complain and was told that I could bring it back. Yeah, not taking it back from Waukegan. I was told that the pick up driver signed off on it and it was his fault. I said why is it his fault? He did not order it so doesn't know what it was supposed to say. YOU had the order with all of the details on it and YOU gave him the cakes, why didn't YOU check to see if you were giving him the correct cake. I am sure the people that were expecting the carrot cake is not going to be happy either! All I got was a sorry! Yep, me too! I will never order from here again, even though it was convenient for my driver to pick up on his way into work. I would never recommend this place either. read more

I have gotten all my cakes for all of my hosted events at Sweet Coonections. Prices are great and all of my guests have loved any cake I've ordered. The mini pastries, doughnuts, bundt cakes...all wonderful! I'm not a huge cookie fan so I can't say much about that. Service is good and pretty helpful. Don't be afraid to ask questions. They get super busy on Saturdays. read more

Chicago Sweet Connection - Italian Delight Cake - Bakeries Near Me - Chicago, Illinois

Amazing cakes and cookies! Try the flan! It is out of this world! It simply melts in your mouth!

My boyfriend called to ask for a banana cream pie for thanksgiving. He specifically asked if there was sliced bananas in pie. The girl said yes. He said are you for sure cause my family loves banana cream pie but I need to make sure bananas bananas bananas. He picked the pie up at 9 am thanksgiving. NO BANANAS. LITTLE BANANA CUSTARD. AND SO MUCH WHIP CREAM. we called to complain and the girl was of no help. Worst pie in the whole world. My family hated it. I hated it. They made fun saying yes,we have no bananas. Sorry lost me as,a customer =((, read more

Delicious bakery. Great prices. Nice employees. The Italian Delight cake is out of this world! Plus, they are open every day!

WOW. Used to love this place. Prices are fair and location is great. Customer service is complete garbage. Everyone's always MAD. Whenever I call I get an attitude, the workers seem very lazy, I have asked at times for very minor requests ie: different colored frosting, they say no, we don't do that...LOL What?! A bakery doesn't change the frosting color on a cake? HMMM. After them speaking with the manager "they CAN do it" No shit.... They dropped the ball on this last order, the woman i placed the order with said she would put strawberries filled with cream cheese on top of my cake *at no additional charge*, because since it's free it would match the flavor of the inside of the cake. I said, WOW, SOUNDS AMAZING, LETS DO IT, THANKS FOR THE OFFER. I pick up the cake, only to realize an hour later that they had forgotten the strawberries, I called to see if we could arrange for me to get them, or drop by to put them on the cake since it was a custom order, and I paid in advance,all of a sudden they told me I HAD to come back and I would be charged for the strawberries, even though the woman who placed my order said they were free. (I give -3 shits about paying the additional $5. Hell, it could've been $15 extra and I would have paid, but who constantly drops the ball?) Not 1 apology, all they know how to do is blame others for their mistakes, this has happened to other individuals I know with this place as well. The woman on the phone practically screamed at me. Lets not forget about the hispanic women at the counter who were talking bad about a gentlemen in spanish right in front of me. I wonder what they said about me when I walked away? *probably that I'm cute, tbh* Last few times I have used this place both for business and personal, the experience has been pitiful. Tom Kailis should definitely reach out to me, I'm concerned for your business. LOL. Papagalino Bakery in Niles is not too far from here, worth the extra 3 miles. Never again CSC. Unreal. Didn't want to YELP! my frustrations but damn, this is a constant let down. So in total, $5.00 strawberries ruined all of my business, and anyone I know. I'm sure their business won't hurt from it, but I won't be back. That's for sure. read more

They never answer their phone. When they do - they just put you on hold. For eternity.

I go here to get some pastries and fresh breads from time to time. They have a couple of tables inside if you would like to have your snack there. They also sell some strong coffee. Not much to do right around here; mostly industrial, so stop at the bakery and be on your way. read more

Chicago Sweet Connection - Bakeries Near Me - Chicago, Illinois

Drive 30+ min to get 3 Leches cake. The best I have ever tried. Not mushy, soaked just right, perfect sweetness, and the frosting is not overwhelming. Highly recommend! read more

Worst customer service ever!!! The lady on the phone didn't do anything to help us with the problem that they created, didn't say sorry! So my question it this how can you be in a customer service industry and not take care of your customer? Ever dissatisfied customer!!! read more

This is my favorite bakery ever! Every item is amazing here! Cookies, cakes, etc.! The staff is super friendly and they remember regulars, which is nice! Best place to order for your special occasions! read more

LOVE this bakery. My family has been going here for years. They have delicious pastries for such cheap prices. Not to mention... their croissants?? UM? I'll take 20. They supply the neighborhood grocery stores too which i recently found out. I would recommend getting a birthday cake from here rather than jewel or Mariano's. read more

I have been getting birthday cakes here since elementary school. Whether it's my birthday, my moms or my dads-we always get it here! My dad's favorite is the tres leches and I have to say I find their tres leches to be better than at traditional Mexican places. The flavor is spectacular. I personally love the atomic, it has a layer of cheesecake in there :) They carry my favorite Greek cookies (melamakarona) here as well which is a real treat considering they take a lot of ingredients and time to make at home. read more

Chicago Sweet Connection - Bakeries Near Me - Chicago, Illinois

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Bad experience. My 1st and last time to go there. Sweets are old amd luck taste. Croissant are cold and hard like eating a rough piece of bread.prices are high too. read more

This bakery makes the best chocolate cake donut in the city!!! Hands down, their donuts are the best. They sell out quickly so beware and go early or call if you don't want to deal with disappointment. Their other items are good too, but we come back over and over for the chocolate cake donuts! read more

This place is trash, the service is trash, and they talk and treat customers like trash. Came in to get a quote for a cake on a Wednesday and spoke with a young Hispanic gentleman and an older Hispanic gentleman that day. I received a quote for a cake that came out to roughy about $65 (every detail was known and explained). The older gentleman asked that I email the image and a description for him to reference to. I received an email to call them to "elaborate" on the cake. Took three days of being put on hold to never be taken care of, talked down to, and told I was gonna get back before I finally stepped back into the bakery. Today I spoke with a bitter old lady who cut me off every second she could and continued to repeat "the price stands, come back Monday from the hours of 9-6 to contest the price". Don't waste your time, they are rude, have absolutely horrible communication and shit out random prices out of their mouth. Reading other reviews I totally understand what everyone is talking about. Trash...... read more

I usually buy bread here for breakfast, the bread so fresh and cheap. Highly redcoment for everyone get the good bread and save some bucks.

We ordered a cake for my daughter's Sofia themed birthday party from here. We gave a pic of a cake from internet and the cake turned out even better than the one we gave them, details of the decorations are perfect. Taste was really good too. Highly recommended. read more

Chicago Sweet Connection - Bakeries Near Me - Chicago, Illinois

One of the best bakeries in the Chicago land area with reasonable prices.

I visited this bakery for the first time and have mixed impressions. In a nutshell, I'm glad this affordable bakery is here but will travel farther and pay more if I want something really special. Pros: the bakery is large, with an ample selection, and I was surprised they offer several ranges of sweets from other cultures. There were enough staff on hand to handle the customers and the desserts all looked nice and were nicely presented. I felt the prices were very good and my total was far below what you would pay at one of the trendier bakeries. The staff were kind to my kids. There is ample street parking. Cons: I didn't feel like the sweets had a boutique bakery quality to them; more of a grocery-store bakery quality. We purchased a tres leches cake and a few slices of other cakes, and the texture and flavors tasted more like a boxed mix than a recipe made from scratch. read more

Where should I begin..... Have had desserts and pastries and cakes from this bakery before. They were pretty good. I even used to order them for a grocery store I used to work at. I'll tell you that the wholesale side of the business is much better than the retail side!!!! The order taker was o.k., but the customer service after the fact was HORRIBLE!!!!! They called last minute and asked for more money, because they forgot to charge for something and then threatened that the order would not be delivered if we didn't pay for their mistake. And the delivery charge......$25 !!!!!! That is a ridiculous charge. I could understand a few bucks but to charge that kind of money for a delivery is outrageous. How can you justify that kind of money for delivery!!!! I understand that gas and labor cost money.......but if the same truck and driver make 10 stops per day that's $250 just in delivery charges. Aren't those costs just the cost of doing business???? I guess I could have avoided the charge by picking up, but it wasn't a possibility for me. I will NEVER go back to this bakery...!!! I could get mediocre desserts anywhere, and have much better customer service. read more

I purchased a bachelorette Party cake from here and it turned out great! The staff is super friendly and helpful and the cake turned out wonderfully! Highly recommend. read more

Chicago Sweet Connection - Bachelorette Party cake - Bakeries Near Me - Chicago, Illinois

This place is awesome. My family has been getting our event cakes here for quite some time. The cake is good and not bad in price at all. I was able to get a last minute order for my daughter's birthday last week. I called 1 day before the party, i know terrible of me, but they were very accommodating and the person helping me was very friendly. I live all the way in Lake in the Hills now but will continue to go to them. read more

Good bakery, but the worst customer service. I really don't understand it....why even bother with having a retail store if you can't handle customers? Made a simple order for cupcakes and was told they would be ready for pickup at 2pm on Saturday. I went in at 2:30 and the order can't be found nor can the cupcakes. Had to wait 30 minutes for them to make new ones. I asked for a discount since I was assured they would be ready at 2pm, but then had to wait. I was told the order was placed last minute (called at 5pm the night before) and that no discount would be offered. I asked to speak to the manger (Kay) and she was no help either. I just don't get why they try to blame me (as a customer) for their mistake. And why not give me a credit on my next order as a sign of appreciation for my patience and value as a customer? No way...they would rather argue with you. And it's not the first time an order has been wrong or misplaced. I've had to return in the past due to mistakes on their part. It's really a shame because the quality is good (if it's right) and prices are affordable. Hard to say I'd go back though. I would rather go to Mariano's and not deal with the headaches at Sweet Connection. read more

WOW..!!! YUM-YUM. This bakery is explosive... and I mean it, you could easily over induldge in this place and pack on a few extra pound.... The german chocolate cake is amazing, almond cresants. pecan rolls and those brownies.. The only plus for me on this spot is its completely out of my way home. So its not often I can make it there, But when I do it is so worth the trip. They do great birthday cakes too. an special events as well. Highly recommend the assortment cake trays for any office gathering it is loaded with bite size cakes. And you co-workers will love you for them read more

Went to return a product after it was described as something that it was not and had sour tasting frosting that was not to my liking. First called ahead to explain the situation and spoke to someone who said they spoke to the manager and gave ok for the refund. Then i come in to receive the refund and I am questioned as if what's wrong with the uneaten product is my fault. Truly disappointed in such poor customer service. I would not recommend this place nor would I ever return here. They eventually gave me the refund. But I truly felt like I was treated rudely. I hope this doesn't happen to others. read more

I just wanted to offer my thanks to the staff at Chicago Sweet Connection for the amazing job they did on a special order a few weeks back. Not only did the cake come out beautifully, but the cake was done to my exact specifications. They couldn't have been more helpful- they worked fast and the cake was done on time, considering that it ended up being a last-minute order on my part. They were also very obliging in working with me to get the custom artwork that was to be put atop the cake. I spoke to Veronica and she informed me I was able to email the picture file to them, saving me a trip to their location. The cake was, besides being absolutely delicious, a huge hit and I owe Veronica and the rest of the staff at Chicago Sweet Connection a big thank you. I will be sure to not only take my future orders there again, but also to spread the word the friends and colleagues of my 100% satisfaction. Thanks again! read more

Just wanted to let everyone know that the Tres Leches cake at Sweet Connection is fabulous! My parents, who are very Mexican, love it so you know it's got to be good. The best part is that it's reasonably priced for the size of the cake, make sure you have it for your next Mexican fiesta. read more

A friend suggested this bakery to me and I'm so glad! This place is like an old school bakery. They have cakes, cookies, bread, etc....something for everyone. The lady that helped me was so nice. I bought dessert for a dinner party, red velvet cake, Carmelo cake, dark forest and tiramisu! Omg...they were delicious!!! Will definitely be back and the prices are very reasonable!! read more

I went for Easter Dinner at a friends house and we had a cake from Sweet Connections. The cake was white with custard filling and white icing. It was tasty. Everyone enjoyed it. The cake could have been better but the custard and icing were awesome. Apparently the company always puts the writing in quotation marks--- I think they do it to make it seem like someone is speaking to you but it strikes me as funny. read more

Unbelievable treats at unbelievable prices...we have done this for holidays and birthdays and the amazing chocolate treats, cakes and delights are moderately priced but at the quality you would expect from a high end restaurant! read more

Forget the baked goods. They have really good caramel apples, way better looking than the Affy Apples at the grocery store even though they're an Illinois product too. I recently found that they can be found at Whole Foods.. yay for that because this is a tad of a trek for me coming from downtown. read more

My husband and I head here for fresh cheap sweets! Im not a fan of their butter cream but I love their tres leche cakes, cookies and coffee cakes. They have things in small portions too if you just want a little something sweet. They are very inexpensive and their staff are very friendly. They have great hours and easy parking. read more

My God this place is huge. Like warehouse huge. They had 8 trucks parked outside so this is definitely a machine. The place had a large assortment of cakes and small pretty desserts. Breads and coffee cakes as well. I tried the opera cake, which was a chocolate with chocolate mousse. It was average. I would not go back for it nor anything else. This is the place that sells it's goods to many restaurants and grocery stores. I am sure there are better things than what I had, but not my cup of tea- it's an old school bakery... read more

Love this place! For every birthday or special occasion this is the place to go. We got a beautifully decorated german chocolate birthday cake, a huge box of sweet rolls, cookies, spinach pies, and a couple other things and the total was like $25. WHAT? At any other place just the cake alone would have been over $25. Their prices cannot be beat. I've always encountered super friendly employees and we always wind up talking and laughing the whole time we are in there. Just an awesome bakery with a huge selection and everything is delicious. read more

have only had a few things and they were ok, but not awesome. made on-site and good pricing. i'm sure we'll be trying other things though. read more

We used them for our wedding cake and it turned out great. I'm not a huge cake person and didn't really want to spend a ton of money on a wedding cake. So we ordered a small (8 inch I think) strawberry shortcake for display and a sheet cake for the rest of the guests. They delivered to our venue for a small fee. I requested they leave the display cake totally plain so that I could add some flowers to decorate it. All together we were able to provide our 70 guests with more than enough cake for about $150. It tasted really good too! If you're a bride on a budget looking for an affordable wedding cake in Chicago, definitely check this place out. read more

This place is AWESOME! ALWAYS FRESH! Plus they sell day old coffee cake at discount. There great also!!