Chick-fil-A is my favorite restaurant, when I am near here I'll eat here unless if I am going to the brandon mall, anyways there are VERY friendly and helpful staff especially Tammy she is very very nice and very helpful! And the food here is delicious! I recommend of you are in the area... come to Chick-fil-A and enjoy the food you like there! read more

Their customer service is completely amazing VIP all the way they are the best Chick-fil-A in the whole entire world what can I say I can't put it into words they even know my name read more

Dorian is the best person. He served my food and was so great and always puts the customers first. I felt so at home 10/10 I would come back again. read more

This place is great. My family about once a week. Everyone there knows my wife. She once drove off without part of her order and they found her in the car line and brought it back out to her. My kids LOVE the sweet tea, sometimes ask for it as a treat. The customer service is incredible. They really go the second mile. The place is always busy. That should tell you that we are not the only ones who like this place... but they somehow manage the crowd expertly. Kudos and thanks. read more

I should expect from Chick-fil-A things were exceptional food was hot served quickly and a great value

Great service, even at the busiest times. During peak times, they usually have workers throught the drive thru to take your order. The workers always greet you with a smile even when they're outside in the weather. Fast, friendly service! read more

I usually have a good experience however on 11/1, I had a terrible experience. Jeff jones franchise owner was there that day also but they claim he was to busy to handle the situation. Myself, and all my friends and co-workers will not go to this location any longer. The mgr Dee, was very rude. She needs to go back to training and learn customer service. We do many corporate orders with this location and will not be any longer. I am very disappointed in Mr. Jones, and his management team. read more

Drive-thru handles a lot of traffic efficiently. If you're going to dine-in during busy times, then it's easiest to park behind the restaurant, rather than on either side. read more

Well this Chick-Fil-A is like all others great. What other fast food place can you order your food sit down and they will bring it to you or they will come to your table and ask if you want a refill of your drink, nowhere!!!! They have a sign on the table about a drive threw service if your a mother/father with kids you can place your order at the drive threw come in get a table and they will bring your food to the table to help lessen your hassle. You cant get that at any other fast food place. The food is great the customer service is great I love coming here and will always be a customer to Chick-Fil-A read more

I love Chick-fil-A! The food is always excellent, for quick service and the people who work at this location are always so friendly! The only down side is they sometimes have people standing in the drive thru lane taking orders. They show you a small sheet with a handful of menu items. Sometimes I am not sure and want to look at the complete menu but feel pressured and rushed to place my order. read more

Just what a chic-fil-a should be. Clean restaurant, clean restroom(s), good food. This place has all the extras too. You know how chic-fil-a does; the after-dinner-mints, real Tabasco, complimentary mouthwash w/cups in the restroom(s), and individually packaged purell wipes to-go, they did it big. Oh, and good customer service too. read more

First time here on this cold morning. Drive-through was packed, with a staffer taking orders outside. Ordered their Chicken Egg-McMuffin combo at $5.89, over six bucks including tax. Bigger than the Mickie D Egg McMuffin, plus hash browns and small decaf. The burrito and chicken biscuit combos cost less. Their round hash browns are identical to Burger King's, but they are delivered in a decorated cardboard box, unique. You are given a table marker and food is brought to your table, like Mickie D is now doing. The dining room and rest room interior is stylish, definitely a step up from the burger wars. In front of both Home Depot and Walmart, prime real estate on busy Brandon Boulevard. read more

One star for cleanliness and one star for a wonderful staff. Unfortunately that's all I can give. I usually go to the Lumsden location but have came here the last week for convenience. Today marks my third time back within a week and I am as disappointed with my food as I was the last two times. I come for breakfast early hours around 7:30. So assuming it should be fresh. Today I came on a Monday hoping I wouldn't run into the same problem... wrong. The food I purchased is not coming out hot, and it's definitely not fresh. They're over preparing way too much for the biscuits to taste old and soft, my chicken is barley warm and for the hash browns to taste and even look as if they've sat in a heat lamp for too long. Myself and family visit chick fil a multiple times a week but unfortunately this one needs to step up the quality of preparation because it's not worth the money you pay for "fresh" food. read more

The food is always great and you never have to wait long for your food inside. They just remodeled and added a second lane to the drive-thru so you don't have to wait as long in line. The staff is always friendly and they even offer to refill your drinks and throw away your trash. Also, the prices are a little higher than you might expect from a fast food place compared to MacDonald's and Burger King, but the quality of the food is worth it. The only complaint I have is that it is always a little loud and crowded, but that is what you usually get in a fast food place. They have a kids play area so that accounts for some of the noise. Overall, I love Chic-fil-a and will always recommend them over other fast food restaurants. read more

For starters this store was out of lemonade on a Saturday night. Kind of annoying when no one welcomes you as you enter because an employee was flirting with two girls. I ordered my food "for here" and about 7 minutes later I was given my food already packed up to-go. My original chicken sandwich was extremely greasy for this fast food restaurant. Fries were good as usual. Still had the heavy feeling of chicken sandwich in my stomach hours later. I've been to better chick-fil-a's in this area. read more

I love Chick Fil A restaurants. The food is always hot and fresh and the staff is always friends. I especially love this location the staff really go out of their way to make you feel welcome. Ms. Mae is so friendly. Our food today was perfect. We also saw Mr. Dennis (I think he is a manager or owner) perform an act of exceptional customer service. A young mother was in with her young son and her six week old baby. Mr. Dennis asked about the baby and then offer the little boy some ice cream. I am sure he secured them as return customers but also us for witnessing this act. We will definitely return. read more

First visit recently. Great chicken sandwiches. Their system is excellent; no matter how crowded it seems, they efficiently move you through with minimum wait time. read more

I love Chic-fil-A, but this is by far is THE WORST chic-fil-a I've ever been to, EVER ! They always mess up my order , the food never taste like it should or good at that. I've tried different food items so I don't keep my hopes up but there is always an issue. I'm not one to complain , but this Chic-fil-a needs to figure it out. I'm done trying this location will from now on go to other chic-fil-a locations. read more

They have a car line, outlined with cones, that wraps around the store. Driver whipped in off street and through cones, almost hitting the front of my car in order to get to the front of the line. I honked my horn. She started screaming insults at me. I told the manager before we could order and they let her go through and took her order anyway. I was very upset. They should have made her go around like everyone else. She almost caused an accident. read more

Well, we all love chic-fik-a's however, they are letting the roachs move in here and not talking about palmetto bugs...filthy cockroachs. Place has gone down hill. ..too bad, owner is local and not here to make sure place is clean. We cleaned our own table and then there it was. read more

They messed my breakfast order up , then I drove all the way back for them just to tell me they couldn't warm up my hash browns which were freezing since I had to drive back and return the meal since it wasn't my food they gave me. Very inconsiderate in my opinion and when I asked to speak to the manager didn't get a response. Yea they switched the ordered they messed up originally but didn't even act like it was a big deal. Would have gave a 0 if I could !!!! read more

i asked for ranch and they gave me one for a $32 meal then when i asked for extra ranch it was not provided but the chicken was kickin' so i'm all good, 10/10 recommend read more

This location has been my favorite since it opened. Lately, however, I've been disappointed each time I've visited- about 4 times in the last 2 weeks. Once my sandwich was old- dry bun and lukewarm chicken. Another time, my chicken biscuit was a dry, crumbly biscuit, and the chicken filet was super-skimpy. Twice I've received cold fries on the harder side, and a cookie I got was almost too hard to bite into. Each time I've been, I've noticed a manager I hadn't seen up until a couple of weeks ago. I don't know if this person is causing the decline in quality??? Personal service, as always, is second-to-none. They treat customers like royalty. I'm considering, though, taking my CFA cravings to the Causeway location from now on. read more

Worst Chick-fil in Florida. Constantly out of everuthing. The manager here should be fired no forsight. Terrible service and attitude.

Went here for lunch today, they were supper busy but they cleared the line quickly and for as many people that were ordering they got the food out rather quickly. Food was tasty, fresh and hot. Staff was friendly and accommodating. read more

Absolutely love this restaurant especially when I take my grandsons. However......the catering side of it really disappointed me. I put in an order two weeks before the date I needed it and paid for it in advance. I called the day before just to confirm the order and they assured me they had it. I called the morning that the order was for just to confirm they had it and they again assured me that it was "good-to-go". My order needed to be ready by 11:15 AM for a wedding. I sent my brother to pick it up for me. He arrived at 11:15 AM. The order wasn't ready until 12 PM. No reason given other than "sorry". I'm really disappointed in this location as this has never happened to me at any other. I left my name and phone # for the manager to call me and I never received a call. Great place, but.....beware of catering side of it as it doesn't look like they have their act together. read more

Worst service ever at a Chick Fil A. Very disappointing! Hope they work on their service and timeliness with customers.