Chick-fil-A is a chain restaurant that serves breakfast, lunch, dinner. You can place your order in the app or at the business. There is a rewards program in the app that allows you to get free food. There were several tables to dine inside of the business. I placed my order with Emily inside of the business. Emily was very kind and helpful. I got an order of chicken minis and French fries. My fries were served hot. The chicken was missing from one of my four chicken minis. read more

Chick-fil-A - Chick-fil-A Chick-n-Minis - Fast Food Near Me - Cary, North Carolina

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my life is ending and all I wanted was fries and ketchup.... was it that hard? Apparently I need more words they were cold and heavily salted and they gave me no ketchup.... Some sh*t I thought god would give me a sign through this establishment. read more

Chick-fil-A - Heavily Salted Fries and not Ketchup - Fast Food Near Me - Cary, North Carolina

We have been here several times and each time the food has been good and when we have eaten in, the tables have been clean. The service is usually fast and the orders are accurate; however, they sometimes leave out the sauce if you ask for it. We tried the chicken biscuit today and both the chicken and the biscuit were good and hot. Note: there is no parking on the side of the building where you order in the drive thru, so parking is limited. read more

Came in for lunch and witnessed a manager screaming at an employee in front of the entire restaurant. Extremely unprofessional and ridiculous that staff is treated that way. Clearly new management is needed since this place is filthy and they treat their staff horribly. I wish I could say this is the first time but it's not. Seems like this specific manager enjoys going on power trips since this is not the first time I've seen her yelling at people. By far the worst Chick-fil-A ive ever been to. read more

This review is not on the staff, nor the food. The girl was polite and the food very good but I was alarmed at how dirty the inside of the restaurant was. The bathroom NEEDS CLEANING! This store needs to get better at cleaning their place. Note: Parking difficult. If they have a line for drive up and you parked and went inside....it will be difficult to back out. Just be aware of where you park. read more

This location is great! We ordered and our food came out in a timely manner. Our fries were fresh and hot! I feel like I eat chick fil a all over the east coast and you never know if you will get fresh or old or hot or cold fries. This location has never failed me with fries! Our cashier was funny and kind. Our food was delivered to our table. I got a drink refill and as soon as a worker saw me they came to assist me. The table were clean and the floors looked good. Behind the counter looked like a clean and friendly work environment! read more

Chick-fil-A - Our order from today! - Fast Food Near Me - Cary, North Carolina

The best burger place hands down! I always try the spice deluxe chicken burger because it's my favourite but I absolutely love all the other burgers on their menu. Waffle fries are too good and don't get me talking about their chick-fil-a sauce which adds up to the awesome taste of the burger. read more

Chick-fil-A - Spicy Chicken Sandwich - Fast Food Near Me - Cary, North Carolina

I went to this chic fa la recently I ordered two spicy deluxe both meals came with large fries, also I ordered two Mac and cheeses. They completely messed up both of my sandwiches, And even got my macaroni's wrong as well not to mention how I can clearly tell how old the macaronis were as if they sat on a cold shelf the entire day. Sandwich was soggy not to mention as well. When I got to the window and looked at my order I told them about it and the way they treated me was horrible as if I was doing something wrong. Customer service rate is definitely a 1-10 they still charged me for the orders they messed up and didn't even offer to remake my meals. So I was still charged for a messed up order. The girl with blonde hair completely had an attitude. I called complained about my order and was told to come back and that It would be taken care of so I went in of course the next day to get my meal and it was another disservice/ disappointment the manager had a veryyyyy bad attitude mind you MY ENTIRE ORDER WAS MESSED UP. So I expected for the entire meal I paid for including both sandwich meals with the large fries to be redone as well as my one large Mac and my medium Mac to be re done too why was I being charged to pay for meals they got wrong and didn't even make fresh to begin with. That is not customer service at all! I have never been to a chic fa la like this. Not to mention the operator of this location seems to not even care about customers having a good experience where they spend their hard earned money to eat at. Not once have I seen anyone who had a bad experience here get treated the way they should have been after. I want to speak with someone because this is a shame I spend 30$ for a whole messed up order. Just to still have to pay for it after? It was still horrible i can tell they made my sandwiches sloppy the second time and with an attitude just how sloppy i was scared to even eat it because i thought maybe someone spit in my food thats just how nasty the guy manager with glasses attitude was so rude still got charged as well. I just want the correct service and my meals to be made correctly! I've tried calling customer service and they can't do nothing about it because i believe it's private owned but it's just sad that private owners let people like this run their businesses HORRIBLE! read more

Hey CFA, I really hope you give this sweet employee recognition...she deserves it! I didn't catch her name but she was the sweetest. Please find out. She is the reason this review will receive 5 stars instead of 1 star. Due to having an Italian car (apparently they are difficult to fix in Raleigh) mine has been in the shop for repairs so I have had to Uber around to run errands this week. Which has not been fun. Believe me. So while out gathering supplies for house work in Cary yesterday, I decided to place a mobile order at the Cary location, like I regularly do a few times a week at my usual location on Lake Boone Trail in Raleigh. (LOVE them!) I figured I would be able to "check in" on my app in one of the parking spots, while wearing a mask, and collect my to-go order, before my Uber arrived. The lady outside in a pony tail (not the sweet employee of yours I had mentioned earlier) was very rude and made me feel unwelcome in an already difficult situation, and told me I was not allowed to get my meal. Awkward. So this sweet employee came out to handle the situation herself, and treated me like a human, and hand delivered my meal. Made my day! We are all picking up the pieces after the pandemic we have all gone through, and the world needs more people like her to be able to heal faster. Please tell her thank you. read more

I can't believe Chick fil A disappointed! I have my birthday reward, I am only a few hundred points away from becoming a red member, and I didn't get what I wanted. The order taker at the drive-through put in the caramel crumble milkshake as my birthday reward, but the app wouldn't scan. Waited, went up to the drive-through window, cashier tried to scan, and it didn't scan. Supervisor came, then finally manager. Manager says."Oh, she can't get a seasonal milkshake for a birthday reward, only the original vanilla, chocolate, strawberry, or cookies and cream..." the lovely cashier suggested that they ring in a chocolate milkshake and just give me the caramel crumble. At this point, you know that the milkshake had already been poured... Manager says no I'm sorry we don't do that. Choose one of the others. So I left, unhappy and disappointed in one of my favorite Chick-fil-As. read more

Ordered a large lemonade and two bottled waters. Received a medium sweet tea with lemonade and two cups of water with patches of hair floating in them. read more

Chick-fil-A - Hair in drink, be sure to remove your lids and check! - Fast Food Near Me - Cary, North Carolina

DISGUISTING! DO NOT EAT HERE. Not 1. NOT 2.... BUT 3 hairs in my salad! I drove 20 mins BACK TO CHICK-FIL-A to request a refund and new food. Sam acted as if I was wrong for wanting to be compensated completely for my TIME after receiving a HAIR INFESTED salad. The snark attitude was off putting. Didn't seem to be concerned about the cleanliness of the establishment at all. You can get a better quality of food from McDonalds across the street. read more

Chick-fil-A - Cobb Salad - Fast Food Near Me - Cary, North Carolina

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Food is good when you get everything you ordered. Today we order from them through DoorDash.. my 1st complaint is you can't order meals. You have to add everything individually which I'm sure is more expensive. My 2nd is that they often have a line wrapped around the building and 25% of the time something is missing from t My 3rd is that we placed our order at 10am to be delivered at 12:15 because we only get a 30min lunch break. I was watching in my app and our food was not ready in time for the driver. It was delivered late and they didn't give us any salad dressing.. 3 salads and a wrap were ordered. read more

Chick-fil-A - Fast Food Near Me - Cary, North Carolina

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First visit to this location was a major disappointment . Went about 30 mins.before closing . Two boxes of the same item --The strips Dry with burnt breading .One out of 8 strips had a spicy coating so they obviously mixed in a different product to complete the order . Surprised as the food at Chik-Fil-A has been uniform for 98% of the times in the past that we have eaten at one of their restaurants. Obviously this location just did not care . No reason to go back . CharGrill IS dependable no matter what time of day you go .Just add Dill pickles if Jones-ing for a CFA chicken sandwich in Cary,N.C. . read more

Good food with fast accurate service. The employees at this location are always friendly and they complete our order quickly and accurately. We recommend the chicken nuggets, superfood side, and salads! We likely will return to this location again. read more

Chick-fil-A - Fast Food Near Me - Cary, North Carolina

i ordered the 8 count grilled nuggets combo with a side of Mac and cheese. I was a little disappointed with the portion of my Mac and cheese and nuggets. I order from this location a few times a month and I've always had a pleasant experience so maybe this was just a bad day. The staff is always nice and my food was fresh though. read more

Chick-fil-A - Grilled Nuggets, Mac & Cheese, Chick-fil-A Waffle Potato Fries - Fast Food Near Me - Cary, North Carolina

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I was a victim of racism today in this restaurant! Manager Nathan and the cashier agreed not to sell me my food, arguing that my apple pay was wrong or with out money, I decided to go to Macdonald and try to use my apple pay to check if my account was in trouble and I managed to buy without any problems, these people made me through a huge embarrassment in the restaurant. read more

Chick-fil-A - Chick fil A bill - Fast Food Near Me - Cary, North Carolina

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Why do I love Chick-fil-A on Harrison Ave. in Cary, NC? Unbeatable customer service is one reason. Today, I went through the drive-through lane, placed my order, and only then found I had left my wallet at my office. I offered to get out of line, but Milton said "don't worry about it. I've got your back. Enjoy you lunch." Thank you Milton and the Harrison Avenue restaurant's culture that makes such generosity possible. read more

Such a great experience here when I did a catering order! I'm so thankful for all of the exceptional customer service that I received. I had a large order that I needed for 6:30 am pick up and they went over and beyond. They even allowed me to use a hot bag, that kept the food warm. read more

What is there not to love about Chick-fil-A? The service is always incredibly friendly and helpful, the place is always clean and family-friendly, and the food is amazing. I'm all about the spicy chicken sandwich with waffle fries and sweet tea, but if I happen to be here in the morning, a spicy chicken biscuit with coffee his the spot too. Their chicken bagel sandwich is also a winner on the breakfast menu. Don't forget to ask for your sauce of choice, too. They have a great barbecue sauce, and the Chick-fil-A sauce is pretty good too. Their milkshakes, though... one of my favorites in the world. Perhaps not as tasty (or varied) as Cook Out milkshakes, but still thick, creamy, flavorful, and never disappointing. One of the reasons I like summertime so much is that the peach milkshake at Chick-fil-A rolls out around then. Delish. I have been going to this Chick-fil-A for a while now, and it always delivers consistently on quality, service, and cleanliness. I have yet to be disappointed. read more

Pretty ok for this Chic-Fil-a ... I was going to work from an offsite meeting & needed breakfast. It was about 9:30 on a Friday morning & yay!, no line! I made my order of the chicken, egg & cheese bagel meal (with coffee) & potatoes. My food & coffee were ready as soon as I pulled up to the window. While I dug into my box of potatoes, I noticed they were kind of soggy. They were edible, but not as great as they could have been. My bagel sandwich was delicious & had nice size piece of chicken on it. The coffee, as always, was too hot to drink for several miles of driving. They did put the creamer & sugar in it for me, so that helped me out! Not much parking, but it's pretty easy to get in & out. read more

Good food! Fast service! Personable employees! I love Chick-fil-A and this particular location lives up to my expectations! read more

I personally love this Chick-Fil-A in particular. I've been a customer for maybe fifteen years. The staff has always made me feel welcome. The ladies on the morning shift are so polite and personable, as if I were family. Most of them were working here when I first started coming. It's the biggest reason I enjoy this location so well. The customers are all pretty friendly too. My food is consistently good and reasonably priced and the store is clean and well maintained. What's not to enjoy? *My review mainly concerns breakfast and lunch. I realize there are different crews working nights and weekends with a lot of part time students. read more

As Chick-Fil A goes, this is a great location. Very friendly staff, prompt service and a drive through line that actually moves. You either like 'em or you don't, but this is one location I'm happy to go back to. read more

Always incredible and personable service at this ChickfilA. This location is usually packed at both breakfast and lunch times, and I oftentimes see an employee taking orders outside to speed up the wait. My orders always come out quickly and correctly--no complaints whatsoever. Just a tip--try to eat lunch early, before 12 and after 1, to avoid the rush. read more

Don't eat at this chick fil a... the staff is rude... they messed up literally half of my order and when my frosted lemonade came out, this is what it looked like. They also took my sandwich back over the counter and slapped some cheese and lettuce on it to make it a 'deluxe', which I'm pretty sure is against the health code. Absolutely unacceptable considering you pay $20 for two meals. I will drive the extra distance to eat at a different location. read more

Chick-fil-A - Fast Food Near Me - Cary, North Carolina

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This is the worst Chick-fil-A be sure to check your order nine times out of 10 you get home and something has been done wrong or left out. They have people standing around talking to each other instead of paying attention to the ordering. They don't say they're sorry when something has been done wrong. read more

I mean who doesn't love Chick-Fil-A right... but when I go to THIS Chick-Fil-A... I ALWAYS have an amazing experience... My food was ready this morning in less than 3 minutes and considering the 7:30 rush breakfast line that was pretty darn impressive... I've come to have high expectations of this location but 3 minutes exceeded that. I got the 3 count chicken mini and it was great. Sometimes the bread on the minis (depending on the location) can be hard and lack the amazing honey butter. This location always has the soft mini breads!!! AND they learn their repeat offenders by face and name read more

SLOWEST CFA IN CARY AREA waited 15 minutes just for a single chicken sandwich at 3:30pm afternoon that is not lunch or dinner time. Slowest employees with no care to customers. Avoid this branch read more

Really taken aback by how I was treated at this Chic fil A. I ordered my food at the drive thru, pulled up and wasn't even greeted at all by the young man at the window. No smile or acknowledgment. I handed him my card and asked if I could put in a last minute coffee order and he clearly looked bothered by it and asked someone else to make me my coffee. I said thank you a bunch of times and they were all ignored. Really disappointed because all of my Chic fil A experiences have been great at several other locations. This specific young man was super cold and not welcoming at all. read more

I'm giving this rating due to customer service from the very young manager (don't know his name). Basically, he has very poor customer service when it comes to concerns (something respectfully being brought to his attention). I've had a situation twice within the last 6 months, whereas he has not been apologetic whatsoever! Instead, he plays the rude card and has insinuated that my concern (mild complaint) was beneath him and/or I was 'lying'. A Chic-fil-a is a Chic-fil-a and a 3rd insult will not happen again....I'll just go elsewhere. My hard earned money will no longer contribute to his salary! read more

Mr. Dave Butts, your team leader at this location has an attitude problem. I have done catering and ordered for myself many times from this location and will never do it again based off of the interaction I had today. Very disappointing. Who knew my pleasure and have a nice day could be said in such a snarky manner. read more

Ok, there are many CFA locations and I am sure that everyone knows what to expect from CFA but this is my favorite location. I started eating at this location nearly a decade ago. Believe it or not, but there are some employees that have been there this whole 10 years. John in particular is fantastic. Just from going through the drive-thru, he came to know me on a first name basis. That probably tells you 2 things. I eat at Chick-Fil-A too much, and that John is fantastic at his job. Great service at this location. In addition to John, Nelson has been there the whole time (almost 10 years) and is super friendly and efficient at his job. read more

I love Chick-fil-a. And of all the locations around the triangle, this one is by far my favorite. Hands down. Case in point: I went to get my usual order, which consists of 1) spicy chicken sandwich, 2) chicken strips and 3) side salad. One day, it took longer than usual for them to make me my chicken strips (it was busy). So as I stood there waiting, checking my phone, an assistant manager came up to me, apologized for the wait, and gave me a coupon good for a free chicken sandwich. Didn't expect it, but sure did appreciate it! Because after all, nothing reflects success quite like a free chicken sandwich coupon! :) read more

A chain with bad politics, no bueno. They do have grilled chicken, which, is healthier than fried... but still..... Ya feel me? read more

Nothing much I can say about the food...its consistent and what you expect from a Chick-fil-A, but the service here is better than most I have ever been in. Going from table to table asking if I need anything, taking my tray, and attending to my needs is much more that I expect from a fast food chain. This place cares about it's customers and rates an A+ in service. Good Job! read more

I don't know who Nathan is, I only ever order from him through drive thru, but he is extremely pleasant and makes my morning with how he greets you. The wait usually isn't too long, inside or out. It just depends on what time you go. If you go in the middle of a lunch rush, expect for it to take a little longer than usual. As always, the food is delicious. read more

I never thought I would ever say anything negative about Chick fil a. But the Harrison Avenue in Cary sucks. That customer service lady name norma didn't go to chick fil a academy. Because her attitude and skills sucked. I will go to any other besides this one. Go work at McDonald's with your attitude lady read more

seriously like the best chick fil a i have been to they wrapped my sandw perfect and the fries were amazing

I'm throwing down a 5 star rating for this fast food Mecca, as I had the opportunity to dine in this particular location on 12/24/13. I was with my 87 year old grandmother, who craves taste laden, fresh food with her dulling sense of taste as she has aged. We enjoyed the heck out of grilled chicken sandwiches and fries. She was happy, as I was I & the two other people we dined with. Kudos to Lynn, the quality customer care agent who came to our table and greeted us, inquiring about our satisfaction and giving we Yankees a good dose of southern hospitality. read more