I TRIED to order through the drive thru and was met with an incredibly indignant woman behind the speaker. Couldn't even be bothered with 'can I take your order'. Then we were told we can only order 2 meals at a time - we said we'd drive thru again and she tried to tell us we were not allowed!?! No one inside and no wait yet the 2 things we did order would take 6 minutes. Will never visit again based on the attitude alone! read more

This location is one I have frequented, but after the service I received today and after my conversation with the manager, I will take my business to another location. I ordered a large beverage to go with a combo meal and was charged for a medium. I told the clerk that it was supposed to be a large drink, and so she corrected the charge and proceeded to make my drink. I watched her as she hit the ice dispenser three times, filling the large cup to the brim with ice, and then she poured the drink from the medium cup into the large cup. She even had to pour some out because it was overflowing. I brought it to her attention that I didn't want extra ice and she got upset, rolling her eyes, and proceeded to make it correctly. She was not happy about it at all, but who's paying for it anyway? I think these fast food restaurants forget that we have options and don't have to settle for poor service. The manager just said that she must have hit the small size dispenser 3 times to fill up the large AFTER she told me that the dispenser accommodates the amount of ice needed for each size. No accountability, and no apology! read more

Arby's - a restaurant sign at night - Fast Food Near Me - Fuquay Varina, North Carolina

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Service is awesome. Everyone there is friendly and I now go there once a week. I made my wife come with me so she could see. She agreed. I greatly appreciate the smile and attitude. read more

This small black hair was the first thing I saw when I opened up my Chicken Slider, won't be eating that. Everything else we ordered was great. read more

Arby's - a fried chicken sandwich - Fast Food Near Me - Fuquay Varina, North Carolina

Amazing service and good food! I haven't been to Arby's since I was a little girl. Not because I have anything against the place, but I just never really think to go there as a first choice. Tonight, I was craving something salty and chose to go there and it did not disappoint. read more

I work across the street but come here whenever I can for food. The food is typically always fresh, the staff is always speedy, and is just an overall very clean location which is important when you are getting food. I love the French dip sandwiches and always dip it in the cup of au jus. Always ask for stuff even though "it comes with it" because they will forget. And if you get sliders, you might want to ask for melted cheese because the last time I came here I received sliders with sliders of cheese and broken slices of cheese between two cold slices of bread. I would have went back but I noticed it after driving all the way home. read more

Always love Arby's roast beef. This location tough to get to with the 'Quay traffic, but the food is always hot and fresh. Today, I opted for onion rings with the classic double, they even cooked them fresh and longer because I asked for them extra crispy. Friendly staff. Fresh brewed unsweetened iced tea. Overall great visit today. read more

This is our Favorite Arby's. We love their Turkey Gyros and French Dip. The employees are always helpful and strive to get our order correct. The managers have always been very responsive if we have any issue with the food. The staff at this location is particularly good at filling special orders if someone wants a change. We also like the fact that they offer small desserts. Their turnovers are always good tasting and fresh. They also come up with some very good seasonal ice cream drinks we enjoy! read more

Ordered Brown Sugar Bacon BLT. 1) no brown sugar bacon. 2) no Hawaiian roll bun. 3) no curly fries (warned of this one as I ordered. Substituted 1 and 2 without informing me. WILL NOT RETURN, NOR WILL I RECOMMEND THIS RESTAURANT. I understand that in times like this, sacrifices will have to be made - just let us know next time. Had I known, I wouldn't have wasted my money. read more

Back again 4 months later with a delivery order and everything was perfect. My order arrived 10 minutes early and my food was hot and very fresh.The sesame bun and pita bread were so soft and fresh they were falling apart. That made my sandwiches extra delicious. I also ordered extra meat on both sandwiches and it was piled on!!! 360 degree turn around from my last visit in April! Outstanding and the prices are very reasonable as well. read more

First off the food was fine. The tables were gross, all of them needed to be wiped down and cleaned. The floor was sticky, it needed to be mopped. It made me wonder if the food prep area/kitchen were clean. read more

Big change at this location! The Fuquay Arby's under went a renovation a few months back. The transformation is not just physical but it is clear that the staff is also on the ball. With Arby's being one of the most expensive fast food restaurants. Coupon time is when i visit fast food. For lunch it seems they are busier than normal. But my wait to order was only a minute. Cashier was nice enough. The wait for my food was half the time it usually was 6 months ago before the renovation. The inside is much more modern with a certain little western feel with the wood accents. Its a clean look, bright. And for some reason I really like the jalapeño poppers and the bronco berry sauce. If you haven't eaten at this location in a while you should stop back in for lunch. read more

The past few times we've visited the Fuquay Arby's, we've been greeted by a very cheerful, "Hello! Welcome to Arby's!" called out to us by a smiling Shaquilla Hayes standing behind the cash register. She keeps that smile going the entire time we're there, and is as friendly as it gets, even when she's out sweeping the floor between rushes. She makes it a pleasure to eat at Arby's and we've been stopping in a little more often lately on our errand runs just because she does. Today we had the good luck to visit when Amy Taylor was also on duty. My daughter and I ordered our meals to eat in, plus a take-out to take home for someone else. Amy very pleasantly asked if we'd like her to delay filling the to-go order until we were finishing our own meals, so that it would be nice and hot when we left. Now, it never occurred to me to ask this favor, and that she would offer anyway made an impression on me. I said that would be very nice, and when we got up to leave, she had it ready to go for us and it was piping hot. If Management at this Arby's is just stepping up the hiring qualifications and only hiring the best (i.e. caring, friendly employees), or if they're just training their new hires to offer exceptional customer service -- either way, they're doing something right! read more

The food was good and service was fast even with the noon rush. I was happy to see they have changed from Pepsi to Coke.

The teenybobbers that work here are a train wreck. They are too busy screwing off to even get working at a mediocre fast food place right. The left us sitting at the drive through and then still got our order wrong when we reordered it. read more

I'll give them 2 stars just because for the first time in over a year my order was correct the first time. That's probably because I ate in instead of drive thru. However, I couldn't even enjoy my meal for one of the managers (older middle aged female) staring at me like I was a criminal the whole time I was there. Food was ok, but not worth wasting any time coming back for. GM really needs to rope in the staff and work with his managers on professionalism because she really creeped me out. Hope someone from higher reads this so that this can be corrected. I have no hope of anything being addressed with this obvious bully here. read more

Love this place since the renovation. Fresh good food...Kevin is the man. Great stuff.

Probably the best Arby's I have ever been to, everyone is always friendly and the management is awesome too