Love this location, especially the friendly employees. The efficient drive thru service is also a plus. Food is generally fresh. Convenient to surrounding shopping centers and office buildings. Inside is generally crowded so I'm a frequent drive thru and mobile order customer. read more

Exceptionally happy with today's visit. I've been to multiple CFAs in NC and this Cary Location takes #1. Customer service A+ breakfast biscuit A+ chicken cutlet A+ (not too thin. Very juicy. Filled the biscuit nicely) It's a gem for a breakfast. read more

Plenty of parking- Upon entering you notice the place is really clean. I was greeted by several cashiers. I placed my order and it was quickly filled and delivered to me by name. The chicken biscuit was good a little greasy- it was the correct temperature and the coating was delicious. What was really nice is that they waited on me right away- all of the other fast food restaurants worry about the drive thru and not the counter. read more

Chick-fil-A - Chick-fil-A Chicken Biscuit - Fast Food Near Me - Cary, North Carolina

It's Chick Fil A, normal standard. I will say that the woman who brought our food didn't have your normal Chick Fil A warmth and kindness and then I watched as an employee directed a young woman to the pickup area. She saw the sign and walked to get her food. The woman hastily moved her out like the world was ending. While this is an issue warmth and compassion and recognition that a male employee directed her there would have been a better way to handle it. Just some extra training needed for the employee. As someone who managed hotels for a long time the service is key. This location lacks it and honestly it's why we rarely go. Food was fine. New dining area fine too but nothing to write home about. read more

I've gotten take-out from this Chick-fil-A a couple of times and it's been very solid! The wait time has been very reasonable and the orders have been accurate. I will say the last time I got a spicy chicken sandwich, the chicken patty was a little smaller than usual, but not a huge deal. Overall, I will definitely be back! read more

I went and it was so good, they have good service and everyone it very nice! The food i got was delicioso i recommend everything from there!! The vibe in threre gives me HAPPY PLACEE!!! read more

Work at said establishment. Didn't receive my employee discount as I was promised upon hiring. The service also felt rushed and lacking.

These people are too nice. I almost considered a 4 star for being too nice. I drive 5 extra minutes to come to this one than others because of how much better it is and I suggest you do the same. I get the chicken breakfast burrito every Saturday morning. I drive to this one because all the other chickfila in Parkside makes the tiniest burritos you have ever seen. Each morning they ask "what are you doing this weekend" and they always are super great. Inside is clean, best chickfila there is. read more

Chick-fil-A - ows a burrito on a plate - Fast Food Near Me - Cary, North Carolina

I always get this sandwich because the bread is delicious and the chicken is super tender! Also got the yogurt which is delicious too! read more

Chick-fil-A - Grilled Chicken Sandwich - Fast Food Near Me - Cary, North Carolina

This Chick-fil-A location has it together from beginning to end. The friendliest staff I have experienced in quite some time. Fast service. The food was served hot! This location is very easy to get in and out of. read more

pulled up to chick-fil-a at 2pm and the line was soooo long. good food but the wait? not worth it. they forgot my sauce and when i asked about it, the cashier just looked confused. come on, chick-fil-a, you're better than this. read more

This Chick-Fil-A has been serving us up for years. Really great location. Easy to get in and out. The food is always great. Never had a issue with our order here. They get very busy. But they know how to keep the line rolling. Always use your app to get them points. read more

See all

Chic Fil-A. I cannot believe that you guys did it to me again. This time i am putting it on Yelp. Plus i took a picture. Nowhere on the ticket does it say 4 Chicken strips. It says 12 count nuggets. Of course its almost impossible to go back to wait in your car in line for an hour to exchange strips for nuggets. What a joke! read more

Chick-fil-A - Sales ticket for the Strips instead of the 12 count nuggets i paid for - Fast Food Near Me - Cary, North Carolina

This is the rudest most unChristian Chick-fil-A I have ever gone to. It is close to my house and we will never eat here again. We will have given them multiple chances. But no more. Today a person who said her name was Lauren, and claimed to be the manger said it was our fault we waited for 40 minutes for food in the stand by parking space because we did not call them to remind them we were waiting for food, WOW! We have to call the restaurant and remind them we went through the drive through and we're waiting for food? Chick-fil-A has lost it's way! DO NOT EAT HERE! read more

I really try not to come to this location because of previous bad experiences, but I had a promo card to use that I got from this location. I went in this morning to get breakfast & the service was not good. They didn't even speak when I came in & that location had only 4 customers (no one was in line but me). I still ordered my food & the cashier just handed it me with a very dry, insincere "my pleasure" after I thanked her. When I opened my hash rounds in the car, they were SOPPING in oil. I couldn't eat them because they left a horrible taste in my mouth. I will add a photo. I am NEVER going to visit this location again! They are rude & the food is disgusting!! read more

Chick-fil-A - My hash rounds were SOPPING in oil this morning. I'm never visiting this location again. - Fast Food Near Me - Cary, North Carolina

Again for the second time today I had issue with the same gift card after downloading the app, transferring the gift card money to the app and ordering with the same gift card. I don't know what is wrong with their gift card and their app. But the young man outside the chick fil a driveway (around 6:30 PM) offered me free meal for all the hassle today. He was so patient and calm. I am changing the rating just for the customer service he provided. read more

Disappointed this is a Chick fila like no other. My husband recently sent a complaint to chick fila after we had an unpleasant experience when asked to park as there was no one behind us I asked if we could wait. I explained last time we parked we were forgotten and waited nearly 45 minutes which I showed the manager at the time. They said the delay was chicken sandwiches at the time. (The number 1) one of their most popular items - really? So this time when I mentioned it to the manager on duty she asked verbatim if we had called them to remind them to bring our our food. I asked her sarcastically "is this chick fila" and she said yes. Instead of the owner calling and apologizing he his employee worked at Disney and could not have been rude. How could a respectful manager have asked a client they asked to move forward that they had forgotten to fill the order ask someone to call to remind them to bring out their food. He requested that we not come to his location anymore which we had already decided on as the same day we went to the location at Parkside commons which took care of the very same order I. Lightning speed. When asked that day if they had the same ownership they said No. which was obvious by the one who took our order reminding us to ask for a treat for our chihuahua and everyone we came into contact with was DISNEY delightful. I heard numerous my pleasure and had the experience you'd expect from an industry leading company known for its customer service. When something is rotten all the way down it shows and maybe that's why associates at this location are not cheerful , forget orders, and provide disappointing service. My husband was also told by the owner that we always order strips and they take awhile. 2nd time ever ordering strips in over 2000 trips to chick fila. Perhaps we all look alike. Sad very sad. Can't say enough wonderful things about Parkside location worth the drive. read more

Brought my kiddos here for the first time the other day with the goal of getting some food in their belly and some energy out on the playground. Mission accomplished! Food was good. I'm personally not a Chick-Fil-A Super Fan like 99.9% of people seem to be in the south. We split a 12-piece nuggets and fries and I got them each a kiddie ice cream cone. Nugget size was on the small side. I liked that it was real meat tho- not the chopped, pressed, formed like the McFrankenNuggets. The service was great! I love how they bring your food or to you. So helpful when you have 2 toddlers and a baby to get to the table. The kids enjoyed the indoor playground. Though, there were unsupervised kids in there who were yelling and acting a little out of control which upset my oldest child. Regardless, a nice treat for a family who really does not go out to eat much anymore. read more

Excellent food, friendly service, what else could you ask for? I come here occasionally for breakfast, and the staff is always very warm and welcoming. If on the off chance they mess something else, they always make it right, and do it with a good attitude. I think service is an undervalued and underappreciated aspect of fast food or fast casual places these days, but I'm glad Chick-fil-A (including this one) still does it right. I love getting the Chicken Biscuit or Chicken Egg and Cheese Bagel for breakfast. Their coffee is also tasty. This location doesn't get too crazy in the mornings, either, so that makes for a nice quiet breakfast the times I end up coming here. read more

I had a huge catering order and the owner lady was sooooo kind and personally came with an assistant to drop off the food. They helped us arrange the time so that the food would be hot. The heating coolers worked well and the fruit salad was kept cold. Everything was mowed through and there were no leftovers (as was expected!). If I ever need a delivery, I'm asking Bonnie again! read more

Chick-fil-A - Fast Food Near Me - Cary, North Carolina

OMG. Best chick fil a sandwich I've had in years! Hot, fresh and seasoned just right!

WHY are there no Chick-fil-A's in New York? WHY!? Came here right before my flight back to NY because it had been years since I've eaten here, and I have no idea when the next time would be. I got the spicy chicken sandwich, fries, and a lemonade. The spicy chicken sammy was delish - plump and juicy piece of chicken, and well seasoned. It comes with only pickles, and when I asked for lettuce they charged me .15. Oh well. They gave sides of sauces with it, I opted for the honey mustard which complimented it quite nicely. The lemonade was good, not too sweet - just right, and it's just lemons, water and sugar which is good, no one needs high fructose corn syrup! Finally, the fries. The waffle fries were just okay. I would have liked them a little bit more well done, and they don't give you a whole heck of a lot, but they ended up giving us three fries (maybe because we were dining in with my cute nephew and kids = freebies?) Anyway, that was appreciated and with the 3 fries, we all left stuffed. Service was smiley and friendly. If I lived in N.C., I'd be here often. read more

The food is delicious. I went today and the food was fresh and savory. I really enjoyed the food.

The food was excellent and the customer handling at the order/pick up counter was consistent with any other Chick-Fil-A location. But I have experienced better at other Chick-Fil-As. I have experienced Chick-fil-As where they come to my table to grind fresh black pepper from the huge mill, where they came to my table to clear the finished tray and take my ice tea cup for a free refill, where they come and give a mint candy, etc. This place gave me none of those. I think the service, just like the food, should be consistent among all Chick-fil-As. read more

See all

The staff is very nice and deserves the five stars. The food was amazing. Also the staff were so sweet.

Just went through drive-through and had a large order with TEN special requests / variations. They got EVERY ONE of them right. 100% correct order. Meanwhile, if I order one combo off the menu at McDonald's with no variations, there's a 50% chance something will be wrong with it. WHY is that? read more

Just ordered two wraps here and fries, it was just horrible. The fries were almost completely dried and brown, the wraps were on the small side of fillings and tortilla was stale, it used to be so abundant. This location is just horrible, it seems like no one puts care in both food and service anymore. I won't be coming back again to this location for awhile. read more

Had to sit in the postmates parking slot for 20mins before I was acknowledged watched 4 different people pull up in spots and get service before me, I'm still waiting while typing this and my customers food is probably getting cold and that reflects on me not them. read more

This won't sound like a big deal but it's a big deal to me. I asked for Chick-fil-A sauce and when the order was repeated with Barbecue sauce I corrected them and again said I wanted Chick-fil-A sauce. In the end I was still given Barbecue sauce. Like I said not a big deal but to me it is. read more

Terrible service, greeters were rude, gave unclear directions on where to park for waiting for my food and it took them forever to get the food out. Would not visit again. read more

Always hits the spot! Expect for Sunday's always when I crave it . The only complaint I would say it's always busy but that's with all chick-fil-a's! read more

Just came from the drive through, everyone was very pleasant except for Pattie, somehow the 3 drinks I ordered only appeared as 2 so I asked if I can pay for another one and she rudely yelled into the window that she needed another large coke, she was very aggressive and then rolled her eyes at me after I took the drink. Makes the experience very disgusting when the workers have a very sad attitude. read more

'Twas one of my favorite ChicFilA's to visit until this afternoon. I work hospitality as a manager to a local CARY establishment so I understand how important food safety is especially with the health crisis at hand. During my visit ( a fairly busy drive thru) I noticed a group of employees chasing a Rat one of them casually watching drinking a beverage, as another drive thru employee took my order. They then surrounded it and scooped it into a cup. That's the story, that's the experience. I understand what has to be done in a situation where rodents are present, but in front of your guests is very displeasing and hard to watch. Let's coach the staff (who are very young) on how to properly deal with rodent or bug issues especially in front of the guests; especially during a time like this where health & food safety is everyone's top priority! Great Customer service per the usual, & great food. Thanks read more

What I like about this particular fast food restaurant is that it employs adults. These employees are courteous, friendly, and they get the order right--quickly. They've taken coupons from the Crossroads location, too, so that can't be beat. The inside is clean and during lunch I have had employees come by to see if I needed refills. Not many FFR do that. read more

This restaurant has really improved their efficiency over the last few months. Haven't noticed as many missing items now compared to when I first wrote the review. Keep it up! read more

Ok... we all know how great Chick-fil-A customer service is but this location went above and beyond for me today. I wish I knew the biys name that helped me but knowing how big my order was and seeing me holding my 10 month old, he walked my food out to my truck for me which was super helpful. Hands down great customer service and not even with a sigh they help their customers in every situation. read more

alrite. this is probably my go to eatery by my workplace. This is what I like: All the Staff are pretty awesome and helpful Spicy Chicken Sandwich or biscuit..add pepperjack cheese its a game changer Chocolate Chip cookie is one of the best things to order. Yogurt Parfait is yummy but expensive but its pretty huge amount read more

Workers are always extremely friendly and food is spot on every time.

Usually ok, but there were about 10 kids working, not one remembered the sauce and they said the fries were fresh. They were definitely the old ones. Made me and everyone in the drive through wait. Things were not up to par like usual and with all the employees in there I'm surprised... read more

Oh Chick-fil-A, I wish I knew how to quit you... There's no doubt that Chick-fil-A's chicken sandwich is heavenly good - just keep in mind that a #1 combo (chicken sandwich, waffle fries, a sweet tea, and two Chick-fil-A sauces) comes in at 1250 calories. I wish I could stop eating here even knowing that... but it's impossible. It's just that good. There's just something about how they're marinating the chicken with the combination of their delicious sauce. Also, they have flavored coffee creamers (including a very good hazelnut one) so that's always nice. This one, located at the corner of High House and Davis can get a little busy during peak times, but if the drive through looks really long, just park and walk in. It's never taken me more than 5 minutes or so to get my food here. read more