I love that I finally have a fast food chain to go to in Champaign that DOES NOT give me the ick! I went here yesterday for the first time ever and was so shocked at how clean everything was. The tables did look like they could have used a wipe but it was still mostly clean. The service was amazing! Everyone was very friendly and sticking true to the Chick-Fil-A code. I honestly do not receive good service ever from chains in Champaign so this was a first! The food was good quality and just what I expected from a Chick-Fil-A. While we were eating, we were asked if we needed anything and that was a nice gesture. I think the best part is that there is so much staff working that they aren't really lacking in any area. Drive Thru does look busy though but so many people prefer takeaway these days so that's hard to manage. I will say they could probably do with having an extra person to wipe and maintain the dining area. Overall had a great experience at this location! read more

We stopped in for lunch while we were doing some EV charging at the stations nearby. It was easy to place our order on the app and then check in when we arrived. Food was quick to arrive and nice and hot, including the famous waffle fries, a kids meal with nuggets, and spicy chicken sandwiches. Restaurant was nice and clean, and it was a comfortable place to enjoy our meal. read more

As a Delivery person this is my first time having issues with this place . Had the employee running the pickup zone ignore me and continued to do other things , i sat staring at the order finished and ready for pickup for over 10 minutes. Before the employee bothered to take 10 seconds to had me the finished order. read more

I got their chicken tenders, it was good, the waitress was kind and she gave me a mint. I heard music and it was good, DEFINITELY COMING BACK HERE AGAIN read more

Well it happed again, i was here when i spilled my drink. When i tell you everywhere i mean it. But as soon as it happened there were 4 tesm members by my side helping ne and then i was given a new drink in addition to a free sandwich card service is great here. Great place i feel welcomed here!!! read more

We went today ordered for whole family we got to window no order.... they made us pull up questioned that we didn't even pay made us show proof I used my rewards... then 110 mins later found our food soggy ass drink holder warm food didn't bring all the sauce gave us two cards.... really you called us liars saying show we paid... ass holes read more

Chicken sandwich was delicious I ate every single bite. I don't like standing in line for food!! If the food wasn't so good I'd never eat there! Ambiance was not great. Noisy, crowded, rude customers. Nor did I care for overriding Christian signage. So I liked the food. read more

We've always enjoyed the chicken here. It was packed but the service was nice and the restaurant looked clean.

The service the employees provide is always good. I got the chicken and hash brown bowl, it was about 6 dollars. read more

Chick-fil-A - ows a bowl of food on a table - Fast Food Near Me - Champaign, Illinois

i came home so excited to eat my spicy chicken sandwich and what do i find immediately after taking a bite you guys forgot the chicken you get one star for having an amazing employee taking orders. he was so nice and made my night. why did you guys have to ruin it and forget my chicken i was so hungry read more

Chick-fil-A - Chick-fil-A Chicken Sandwich - Fast Food Near Me - Champaign, Illinois

My wife and I drove 45 minutes to eat at the Champaign Illinois Chi Fil A. We waited 20 minutes on our food with it not coming yet. We asked a young lady to check on it and she came back and said they were working on it. We waited until a half hour passed then asked a manager where our food was because folks that came after us were half way through eating their food and we still hadn't gotten ours. He came back and said we had slipped through the cracks and they are now making it if we would like it. I asked to be refunded and left my wife to receive the refund as I was mad and hungry and went to the car. My wife comes to the car with two cards stating a free shake for the inconvenience! Wow! She also said our food showed up and instead of letting us have it they took it back! First was the girl lying about "they are working on it"? Second why didn't they send us home with the late food making us mostly happy customers? Instead who got our food? The trash can? Also we are getting a Chic Fil A in our city and I am no longer excited about that! read more

Sandwich was soggy fries were cold manager refused to remake the meal. What started out as a good place to eat at has turned into crap

I wanted to get a sandwich and drink, but it just didn't work out. Was in line waiting, they have two long . Well the line I was in was moving slow. Alex was taking the orders, then after taking the order ahead of me: he decided to talk for about 1 to 2 minutes to the guy that was ahead of me. I had never been to this one will be my last go here. What I saw I didn't like. read more

Did a DoorDash order and got a tray that was supposed to come with 30 nuggets but only got 20 sad and soggy nuggets. 10 missing nuggets is crazy and a waste of money. Do better CFA:( read more

My mom loves Chick-fil-A, so when I'm in that part of town I try to pick her up a sandwich. I just spent 38 minutes in line in my car waiting for one chicken sandwich! That is ridiculous read more

My boyfriend and I went through the drive thru, I ordered my meal and an extra side of large fries for him. We get our food and realize it's missing the extra fry. No problem I'll turn around and run inside real quick with the receipt. As I walk in, right away the 3 workers up front were very rude. I just asked for the extra for my extra fry and I would've been on my way, no problem, I make mistakes at my job, it happens. But the worker looked at me, scoffed, laughed with his friends and gave me a small fry with maybe 4 fries in it. I show him the receipt again and said hey I did order a large fry I'm sorry, can I get what I paid for though. The worker got aggravated at me, all workers are now pointing at me in disgust, and I feel like I did something wrong. I left because I didn't wanna get upset, but it did irk me when all I asked was what I paid for. Usually this place is always super chill and a warm environment so I gave it two stars. But I would just suggest working on your customer service. read more

I got 30 nuggets today and got 34, our bridges are mended chick fil a, I take back what I said a few weeks ago when I got less than I ordered read more

Skip this one unless you have 45 minutes to sit in line. Very obviously understaffed and not worth the wait. Go next door to Meijer and make your own meal in half the time, for half the money. read more

The moment we entered the restaurant we noticed a weird vibe coming from every employee. They were not polite, just blunt, no smiles, no reply of " My Pleasure " when we said "thank you" after ordering. Three out of the four empty booths were filthy. The girl cleaning tables kept cleaning off the clean tables but totally ignored the filthy booths. Our food was brought to us with a frown as she snatched up the green table marker and walked away. On our way out we stopped to get a drink refill to watch one employee walk past us without even acknowledging us. The girl that depressingly brought us our food did refill our lemonade without saying a word. So disappointing... so much for customer service. read more

Literally waited in line for 35 minutes trying to pick up a mobile order. I know that things are crazy with this covid stuff but this is ins read more

Chick-fil-A - Longest and slowest drive through I've ever experienced. - Fast Food Near Me - Champaign, Illinois

Always clean, always great food and friendly service, everything you'd expect from Chick-Fil-A. I eat there at least once a week and the order has always been correct. I also appreciate that the operator, Bob Williamson, is a Navy veteran of 24 years and runs a fantastic restaurant with a quality staff. read more

The food is good. However, they need to do better with their online delivery orders. For example, GrubHub lists all the ingredients that a sandwich is supposed to come with. There have been multiple instances where my sandwich is missing tomatoes, lettuce and pickles. I make sure that my order is correct before placing it and that I haven't accidentally removed anything. There have also been instances where I've opened my bag and seen tomatoes & pickles thrown carelessly into the bag, like an afterthought. Not to mention, you can only order through GrubHub and all the additional fees can turn a $10 meal into a $30 dollar purchase. read more

Me and my girlfriend got to Chick-fil-A and waited in line before breakfast closed and when we got to the counter it was 10:31 I tried to explain to the guy I had the items in my checkout for my app and when I tried to pay for it it wouldn't let me. The guy wouldn't let us have breakfast even thou it was only a minute past even thou we missed it because there were people in front of us and we couldn't order anything. Their customer service is overrated. If the guy wasn't focused on getting ice or the employees behind him would have helped we would have gotten our food. I will not be spending anymore of my money at this location. read more

I've never had a bad experience at this Chick-fil-A, my food is always fresh and my wait is never long. My order has always been correct as well. Good food and good staff! read more

Godly food shitty ass service. I only go here for the sauce anyways but when I don't get sauce at all. Ouuu not a good look, but I'll pray for you read more

Absolutely AWFUL. My business ordered catering two days in advance, and when I came to pick up the order I waited ten minutes before they realised they had GIVEN MY ORDER TO SOMEONE ELSE. They admitted that they did not ask for names when people come in for delivery pick up. They called the girl who drove away with my order to bring it back, but at this point my order had already been taken out of the restaurant and opened. Chick-fil-A did not offer any discount, concession, or amenity to me, while the girl who was gIven my order left with free food. The management there is a joke, the manager at Chick-fil-A today had been my subordinate at a my previous job; absolutely not qualified in my opinion. An hour later, the order was completed (though it was placed two days in advance) and I received soggy Chick-n-Minis with doughy biscuits. 100% do not recommend. read more

I'm a huge fan of Chick-fil-A but this location is awful. I've literally never had a bad experience at any location other than this one, where I've now had trouble 3 out of 5 times. This last time I waited 20 minutes in the drive through which is expected, and ordered an original sandwich, 2 large fries, a buffalo and a chick-fil-a sauce. Sandwich was probably half the size it should be, soggy and cold. Fries were also soggy and half full, sauces were missing. I complained and they sent me a free sandwich which is ok but also not nearly enough since they ripped me off on the entire order. I probably won't be returning to any location any time soon and DEFINITELY won't be returning to this one. Awful. read more

Chick-fil-A - This is how they served me my fries. Tiny sandwich, missing items. - Fast Food Near Me - Champaign, Illinois

Chick-fil-a is and always will be amazing. The staff is great and with the new opening it has been extremely busy but they all work very hard to get the orders out to the customers. To all the workers out there busting their butts, we appreciate you read more

Love the location, and their service. It's popular, and always busy - and they hustle to serve. Our order at the drive-through has been accurate 100% of the time. When I get home and open our sacks of food, they are well prepared and as we ordered. They have curbside and a 2-lane drive thru (indoor seating paused due to COVID19) with as many as 4-6 outside attendants at drive-thru lanes taking food orders with electronic notebooks to speed service at peak times during the day/evening. I so miss when we could eat indoors in their eclectic dining area. You see students and families, which makes for a lovely dining atmosphere. This is a modern location with streamline service. read more

Nothing against this establishment or its food... I'm normally a fan of Chick-fil-A. But when I went to the bathroom, the employee at the urinal left without washing his hands. Gross. read more

Waited 19 minutes for breakfast mini chicken sandwich.... the restaurant wasn't busy... maybe 15 people at the tables already eating. Lots of employees standing around. It was ok...but not worth waiting that long for. read more

Exactly what I expect. Okay fast food with decent service in a clean restaurant. This place is new so it is constantly busy, but they do their best with the crowds. It's a bit pricey. read more

These reviews are funny. I went the first week and there was a line out the door and I had no idea that it would take a long time to get my food. Come on you have to be smarter than that you were able to leave a yelp review. Also you can use the app and it is ready when you get there. read more

Amazing service and food. Grand opening 10/10/19. The line spills outside but it still only took us 20 mins to get our food.

I waited to try this place. It wasn't even busy. My chicken was burnt, soggy and cold and my fries weren't even hot. I threw it out.

I swear I love the chicken! I'm not a grumpy human by nature at all. However...I wish y'all would quit asking my name! Just give me my food. McDonald's...Burger King...Wendy's, etc have made tonnnnms of money and I've never had to give my name. It's just weird. Damn goo sandwich tho! read more

This Chick-fil-A only allows curbside and drive through orders due to COVID, so my husband and I ordered through the app for the first time. It was a really easy experience and the service was fast, just as usual. The food was fresh, tasty, and the service was great. We will be back! read more

The food at chick-fil-a is great, but when it comes down to the service it is terrible due to the fact that the lines are massive. Anytime I drive by that location there is always a line, it's ridiculous. Besides for that, I decided to wait because I was craving great chicken, but when I got home with my order I realized there was no chicken in my sandwich. I called the restaurant and they said that I had to come back to get a new one that same day, which happened to be during dinner time when lines are the longest. I had to wait in line all over again because they did not have the option to go inside due to COVID. It would have been nice if the kids who took orders would have facilitated faster service in this instance. read more

I had a very enjoyable meal at chick-fil-a I would gladly go Again. But I do wish the could go a little faster but I know that they just recently opened so they are swamped with people. I absolutely love that they are a Christian fast food chain and they are loud and proud about it! When Chick-Fil-A first opened they came to my school and offered jobs to the HighSchoolers and that really warmed my heart that they would offer jobs to HighSchooler that didn't even deserve to be asked. I se that some of the reviews are very unkind and I have a question have you ever made a mistake in your life? I'm sure you have and God forgives everyone of their sins so can't you guys forgive a mistake that they made. For example Kathy M. They are swamped with people. I remember on the first day they opened they line was all the way back into the parking lot of the Grocery Store behind Chick-Fil-A. I am very sorry that your food to a long time I'm sure they will do better next time. And Kristina H. I'm sure that they just made a mistake with your food and I does make me sad that when you spend your hard earned money and just give you some slop but can't you forgive them for there mistake. God Always forgives and you can to! read more

Visited on Saturday morning and waited 40 minutes for our food. Given the limited breakfast menu, I cant imagine what took so long. They seem to have plenty of help. read more