Excellent service from staff outside taking orders even though it was raining. Thank you seth!!

The best location! Always fast in the drive thru line because of the 2 line set up. If you use the app they frequently send just because rewards such as free fries or even a free chicken deluxe sandwich. This location is also close to my office which makes it easy to stop by for lunch read more

YAS I love this one - quick and delicious. Amazing. Keep it going. Grilled cool wraps forever

Love their food as always! Love their chicken nugget. Their sauce is the bomb but you have to ask for it, otherwise they won't give you any.

This is my second visit since they opened. The first time they screwed up both orders but we worked through it with the person that brought the food to the table and the manager. I thought well, they've only been open a week or so, give it time. Fast forward to today. I walk in and there's nobody in line at 10:10am. The 2 people behind the counter have their backs to me. A woman walking from the dining area goes behind the counter to wait on me. She was efficient and courteous (Wendi per reciept). While she's ringing me up, a male emerges from the kitchen, stands right next to her and starts going on about taking some trays and they need help. I thought he was talking to me. No, directly behind me is a female employee leaning back on the railing, both arms out to her side exclaiming she's on break, why are you talking to me?! The cashier was professional and kept taking my order without acknowledging it. I come to Chick-fil-A for good food and courteous service. I can listen to this garbage at other cheaper places. read more

Update: multiple visits and they have redeemed themselves zzkill. 11:15am on a Saturday and they don't have buns or Chick Fil A sauce. Would be understandable if it was 2 in the afternoon but they hadn't even hit the lunch rush. Disappointing first experience with this store read more

Well it's a plus being so close to a great place to eat! Good menu. Long waits but expected because everyone in this town craves fried chicken and sides. Hopefully they work on the entrance and exit, a little tight within work hours and such but beautiful building and friendly staff! read more

Convenient location! Always friendly. However this is the only Chick-fil-a who can't get the diet lemonade right! It always tastes like lemon water. read more

Idk how this Chick-Fil-A only has 3.5 stars. It's f*cking great. Also my chicken sandwich had 3 PICKLES last time. So ya. read more

When you have the flu, you're 31 weeks pregnant, send your husband to Chick-Fil-A and they fooooooorget the waffle fries (I should get free waffle fries for using "you", "you're" and "your" correctly) read more

This is the second time they forgot to Give me a sandwich. I pull back around to tell them and no apology or anything, actually they tried to charge me until I showed my receipt that they forgot it. I thought this place was know on their customer service and speed, the employees really don't give a crap and the managers always look scared. I thought this would be a good thing for my Neighborhood, but they suck id rather some other place be there now. read more

This is a crazy busy location but they are extremely efficient. I went through the drive-thru yesterday and was expecting the long line to take forever. I was wrong because I was through the line in no time and on my way with an accurate order. read more

Ordered a grilled chicken sandwich and fries. The fries were undercooked, barely above thawed, and they did not grill the chicken-- merely pulled it out of the holding bin and put it on bun. I was up half the night using the restroom. When I brought it to the attention of a manager he simply said, "Sorry," and walked off. He didn't ask if I wanted a refund or offer to give me a credit for a future meal. (Which I would've want to eat again) Not a good experience. So this review is what I paid $7.90 for. read more

So, so good. Service at every Chick-fil-A I've ever been to has been wonderful. This is no exception. They are also incredibly fast, even when slammed. They still retain their friendliness then, too. Oh, and the food is tasty. Oh, and it's not expensive. How could you not go here for your chicken?! read more

Service has really dropped off. Used to go every day, I'm even a Red Member, but the orders are often wrong and even when ordering inside you often have to ask where your meal is because they somehow lose you in the system. read more

Chick-fil-A is one of my favorite fast food places. This is a new location. Very fast service and always great staff!

Been to this location twice in 2 weeks. First time the order was incorrect. Second time the Mac n cheese was put in sideways and spilled all over the other food. I would rather the service be a little slower but more accurate. Thanks. read more

Worst chick-fil-a in town. Food regularly cold, line regularly long, and a staff with no direction or leadership . I do not know why fast food chains are allowed to have cultish atmospheres, but its scary. Will not be back to this sorry excuse for a restaurant, sad.... read more

Simply put, my order was wrong in multiple places (I asked for no tomato and there was tomato on the sandwich; asked for four chick-fil-a sauces and got two). read more

Salads are over price for what you get... not fresh enough plus service kinda sucks...

The Lord himself came down to bless this location's employees and food. I always get the #2 deluxe meal and have never been let down. It can get pretty crowded, but it's no fault of their own. Chik-fil-A is just that good. If you live close to this location do yourself a favor and get the app. I don't mind going through the drive through but the app is great! read more

chick-fil-a breakfast baby! somehow they knew exactly what i needed. hits the spot every time! never doubt god's chicken!! the sauce, biscuit, chicken, frosted coffee, and mint; it all works together in perfect harmony! i mean cmon, there is not a single other fast food establishment that remotely rivals it!!! someone please try to stop chick-fil-a, i need some competition out of some other companies. read more

I tried to think about what to put in this review. The food is good and all, but I was mesmerized by the presentation of my meal. I stared at it for about two minutes before I ate it. In the end, I came down to one simple conclusion that has continued to hold true for years. This Chick has some cute, buttered buns. read more

How hard is it to get an order right. Most chick fil a's don't have an isssue. This one clearly struggled. And the only option is to come back and get your order. Too many other chick fil a's in the area. Pick another read more

The service I have received here has been wonderful. They have two drive thru lanes which is great, though they sometimes are not both open. However, I have never had more than two cars in front of me in line. The line has always moved pretty fast. The blonde woman with the short hair who works there, I believe she may be a manager, is always very nice and cordial. Some of the best customer service I have experienced. read more

I live just down the street and was pumped to hear on of my favorite restaurants was coming to Grandview Yard. I've been through the drive thru twice since the opening and the food has been great. BUT the first time I went they forgot my Poly sauce and a fork (the super food salad is amazing but I had to shake it into my face hole like in middle school when you would forget your spoon for the apple sauce cup) and the second time they forgot napkins and nut mix for the super food salad (very disappointing because that's part of what made it so amazing) I've never had to check my bag at any other Chick-Fil-A because they are always on top of it. Still 4-Stars...but I need that Poly sauce and nut mix guys. read more

This Chick-Fil-A location is brand new, the drive- thru line always moves at a speedy pace, the food is delicious, and the employees are incredibly personable. Only one note to management: the window in the play area looks FILTHY with construction dust from the drive-thru vantage point... might wanna get that cleaned. read more

Love the service if you say thank you then they have to say my pleasure the girl said my pleasure 27 times

If I could give no stars I would. I have gone to many different restaurants, fast food places, customer service venues throughout my life. Never have I ever been treated so poorly by any of them as I was here. Here's the summed up version: I was given the wrong order, tenders meal when I ordered nuggets, and there was only two tenders in the box. I was like this isn't right, and I immediately turned around to inform them and to get the correct order. The MANAGER then told me I was lying, accused me of ordering wrong. When I showed her my receipt and the food that they gave me and that they didn't match, she then proceeded to take both the food and the receipt, rip it up and throw it away. Then said, "I think this was a mistake on your part." I laughed, astonished and unsure if this was some weird joke. I said look, I would just like what I ordered. She proceeded to blame me, saying A: they didn't mess up my order even though I clearly showed her they did and B: that a mistake like only putting two tenders in a box would NEVER happen here, and I must have eaten them and then returned them. I told her there was no way I would have had time to eat half my meal as I had just left and saw it and then returned it (not to mention, they gave me no sauces when I asked for 4 different kinds, just to add insult to injury). As someone who has worked in customer service for many many years, in food service and in other aspects such as the Medical field and Pharmacy, I can ASSURE YOU mistakes like this CAN and DO happen. In a much more life threatening way than incorrectly making a meal. As I pressed onward, I FINALLY received my correct order and was able to get on my way, but not before the manager walked away and scoffed as I was in the middle of speaking. This had already been an unimaginable week for me and after that interaction, I was done. As I said, I have worked customer service and have had some awful days doing it. I have NEVER treated another person like that, regardless. Even if she was "having a bad day", the way that young manager acted and what she had said was completely ignorant and inappropriate, to think mistakes could never be made and that it was okay to treat ANYBODY like that, customer or not. Even typing this now I can't believe the ignorance. I immediately called their customer service line to share this experience and the representative could not believe what I was telling her. She said she would immediately reach out to let the owner of that particular store know (as stores have different owners) and that I should definitely receive a phone call. It has been over a week. No phone call was received, no resolution was made, and I'm sure that manager is still there as we speak, thinking the way she acted and the things that she said were okay, and that disgusts me. I will never return here and I urge others to strongly consider taking your business elsewhere and speaking up when treated this way. After no attempt by the owner to reach out and resolve the issue, I can only assume the problem stems there, and trickles down to enabling management and employees to think this is okay. Truly pathetic and I am very saddened by this experience. read more