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    Chick-fil-A

    3.4 (173 reviews)
    Closed 6:30 am - 10:00 pm
    Updated 1 week ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for groups
    Dogs allowed

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    Frosted Lemonade
    Mya P.

    I go to Chick-fil-a a lot and always order the same thing. It's a great restaurant with fast service that is always my go-to for a night out! Service: Chick-fil-a's customer service and staff have always been especially helpful and kind in my experience! The food: I always, always get the Chick-fil-a nuggets and waffle fries. My order has never been messed up and the food is always satisfactory! The environment: Although it usually has a clean feel to it, Chick-fil-a is still a fast food place. Therefore, it tends to have that environment. Especially since it's a popular restaurant, so most nights you can expect the restaurant to be busy and crowded. However, Chick-fil-a has always had quick service in my experience!

    Mac n cheese with baked plastic
    Chat P.

    Finally bought the pimento chicken sandwich and this is what I got. Pimento cheese the side of 2 quarters. Come on... if you're going to advertise it as the new thing but serve this crap then stop serving. Further, I also found a piece of plastic in my Mac N cheese. Wth is going on over there ... where's quality control !?

    Jeff M.

    The service is what you would expect from fast food. Got a spicy chicken biscuit with hash browns. The chicken was not overly spicy really just a hint the hash brown tasted like it was fried with donuts.

    Green light???
    Naomi S.

    Parking is a mess, drive thru is a mess. We were sent aside to wait for our order. Even though there was NOTHING SPECIAL about it. 2 regular sandwiches and a nugget combo, we waited about 10 minutes. Even though we specifically asked to add 5 sauces and were told no problem they will be in the bag, guess what.... They weren't. We got about 10 minutes down the road before we realized and turned around. Somehow we made it thru the unorganized parking/drive thru mess and got a parking spot. I went inside to ask for the sauce and I had to wait about 3 minutes while I was ignored. One employee was ordering from another and they were literally taking FOREVER. I MEAN DOESNT SHE KNOW THE MENU??? Finally I called for the first person in the back I saw. I was briefly apologized to as she passed the sauce. I feel like I paid higher prices than I should have. I would have gotten better service at McDonald's across the street. So irritating.

    James R.

    My Mom and sister got some Chick-fil-A for our dinner on their way home from getting a socially distanced and following protocol haircut. When there she said that everything seemed to be in such chaos in the moments leading up to getting into the drive-thru, as she didn't want to go instead as my sister has health concerns. So when she placed the order she noticed that the cashier was still in training and seemed to be a little flustered with all of the order coming in. This is when the issue started. After receiving her food, she noticed that the receipt was a little less than she had though, thinking nothing of it she proceeded him to find out that she was missing a sandwich-that she paid for by the way. So my Mom gave me her chicken sandwich while she had leftovers. Now the food itself was still good, still warm temperature and the fries and fry sauce were delicious (mainly the reason why this is receiving a three star instead of lower). However, in training or not, does not excuse the fact that staff should be checking to make sure everything is in the bag (maybe even read it off too) prior to the customer grabbing it. With all of the commercials boasting about going that "extra mile" sadly we didn't see that from the Covington location. I sincerely hope they adopt a more "my pleasure" approach especially as this pandemic lingers, more people are going to be more conservative where they spend their money.

    Added Colby jack, says it on receipt

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    2 months ago

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    4 months ago

    What happened to being able to order via the app? Suddenly I can't order for pick up or delivery

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    6 years ago

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    1 year ago

    Love the food and service. The tea and fries are the best. The place is clean. Wish they would add peach or raspberry for the tea.

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    3 years ago

    I'm always satisfied. The food is good. My favorite is the cob salad no bacon. The service is always great.

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    Page 1 of 5

    Ask the Community - Chick-fil-A

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    I came here specifically for the Turkish Breakfast. I've got a thing for the variety of foods that…read morecome in a Turkish Breakfast and I've gone a couple places that serve it. This place is pretty impressive! The meat is cooked, they give you a variety of jams and dipping things for your bread. The servers are super friendly and the place is aesthetically pleasing. The only issue is seating is minimal. And it gets BUSY. Not sure if there's a large Turkish community in this area as it's the place where I normally find it but absolutely delicious!

    This was our second time visiting this restaurant, and unfortunately, both experiences were…read moredisappointing when it came to customer service. We understand that the restaurant was busy, so we patiently waited for a table. However, after being seated and placing our order, we waited another 20-30 minutes for our food to arrive. While the food was good, the service was extremely slow. The most frustrating part happened when we ordered an extra pancake for our child. Our server told us to pay for it when we were leaving, which sounded fine. After waiting another 20-30 minutes, we went to the cashier only to be told that we should have ordered it at the front counter. If that had been explained to us earlier, we could have done so right away and avoided wasting more time. The food was enjoyable, but the poor communication and slow service left us disappointed. Sadly, this is the second time we've had the same experience.

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    Sweet Notes Cafe

    Sweet Notes Cafe

    3.9
    (244 reviews)
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    I always avoided this place because ever since it opened all I heard was critiques. Decided to come…read morehere on a day out with my mom and give it a try, even though I wasn't too optimistic. I will definitely be coming here again! There are a lot of options for food which can be a little overwhelming. However, it is VERY reasonably priced. $15 for a toast is wild but that's how cafes price things everywhere. However, other cafes smear some avocado on toast and add a tomato and charge you $15, here they give you a whole meal with an egg on top, cucumbers and tomatoes, avocado, and more. It actually feels like it's worth your money. The coffee is good even though it's not too unique. I feel like they used to be a specialty coffee shop before they turned to the crepe/cafe scene. The coffee was very sweet though so I would highly recommend getting it half sweet. The crepe is good, stuffed well and worth the price. It is obviously sweet as well so it's hard to drink a very sweet coffee with a sweet crepe. The barista was kind and helpful with any questions I had when ordering. There was gentleman with a disability ordering before me and the barista was very patient and kind when taking his order. Seems like they have good people working here, which plays a big role in atmosphere.

    I came into Sweet Notes Café on May 17 around 12:12 PM with a friend after church. A young girl in…read morea gray sweater working the register helped us. Since it was our first time there, we weren't familiar with the ordering process or menu. I didn't want to hold up the line trying to decide what to order, so I asked if we could sit down first and look over the menu. She cleaned off a table for us, but then told me I needed to hurry up and order because she didn't want other people getting upset about how long it would take me to decide. I didn't respond and simply waited until we were ready to order, which only took about four minutes. What confused and upset me was that shortly after, a white man came in and she told him he could sit down, take his time, and order whenever he was ready because "it's not busy." The difference in treatment was very noticeable and honestly made me uncomfortable as an African-American woman. Maybe this was a misunderstanding, but the interaction did not sit right with me. I believe every customer should be treated with the same patience and respect, especially first-time customers who are simply trying to understand how the restaurant works. I hope management takes this feedback seriously and does better moving forward. This needs to be addressed immediately not deleted

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    Chick-fil-A - hotdogs - Updated July 2026

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