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    Chick-fil-A

    3.3 (60 reviews)
    Open 6:30 am - 10:00 pm
    Updated 2 months ago

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    Kale crunch
    Isabella H.

    The kale salad at this location is amazing! The associates are very nice. My daughter said the young man who brought our food to curbside is very cute.

    Santa Fe chicken salad

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    2 months ago

    Yall had one Job ! You guys stay forgeting things ,sauce, my Mac n cheese, forks, you mfs make me sad yall suck fr

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    3 months ago

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    7 months ago

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    11 months ago

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    2 years ago

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    3 years ago

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    2 years ago

    This location didn't honor vets on Veterans Day. Otherwise it is a nice store with a very helpful staff and good fries and iced tea.

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    2 years ago

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    4 years ago

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    7 years ago

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    9 years ago

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    4 years ago

    They've done good with our orders. Our to go place near home for those days I don't wish to cook.

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    3 years ago

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    5 years ago

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    8 years ago

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    4 years ago

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    9 years ago

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    4 years ago

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    7 years ago

    Once star is because they have me 6 nuggets when I asked for an 8 count AND they forgot my salad dressing.

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    10 years ago

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    8 years ago

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    12 years ago

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    16 years ago

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    6 years ago

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    9 years ago

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    9 years ago

    Business owner information

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    Michael E.

    Thanks for the love! We look forward to serving you again soon.

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    8 years ago

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    6 years ago

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    17 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - Chick-fil-A

    Review Highlights - Chick-fil-A

    I think the Edgewater Chick-fil-a's customer experience really makes it standout.

    Mentioned in 2 reviews

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    Pollo Campero - Small 8 Pieces - Chicken Only  Not worth it.

    Pollo Campero

    2.7(19 reviews)
    4.3 mi

    Delicious fried chicken, a very pleasant surprise…read more The drumstick was juicy, flavorful and just perfect. I appreciated the freshness and quality. Not overly greasy where it feels like a lump in your stomach. Not over processed or over seasoned. Just enough crunch. Loved it. Will return.

    I'm super disappointed with the service I received on Saturday, August 22…read more I discovered Pollo Campero last month and have ordered from here three times since. I've been hyping it up to literally everyone I know, including my boyfriend. After basically begging him to try it, he finally agreed yesterday. I promised him he wouldn't regret it and would love the food as much as I did. Boy, was I wrong. We arrived around 8:45 p.m. and placed our order at 8:50 p.m. --receipt timestamped, order #655. When we walked in, there were two people waiting for food (received food shortly after we arrived) and two gentlemen in front of us together placing an order. My boyfriend ordered a spicy chicken sandwich with fries and also wanted a two-piece chicken, but was told they only had dark meat, which he doesn't eat. I ordered a three-piece fried chicken meal with plantains, rice and a horchata. I was a little put off that they only had dark meat, but whatever. I had hyped this place up so much that I was determined for him to try it. We decided to eat inside because we're a decent drive away and I wanted him to have the food fresh and hot. Then we walked over to the drink station. Disgusting--drink stains all over the counter, everything looked sticky and unclean, and there was even a nice little bug sitting on the counter to greet us :-) Photos attached. Again, a turnoff, but I'm STILL telling this man, "Just wait until you try the food. It's so good." We sit down at a table--THAT WE HAD TO WIPE DOWN OURSELVES, mind you--and start noticing how unkempt the restaurant is. There were four tables with used plates and trash sitting there. Food was visibly spilled on the floor. The napkin dispenser was empty. We told the cashier, and instead of refilling it, he grabbed us a handful of napkins and went on about his business. My boyfriend is now looking at me like, "And THIS is the place you've been begging me to try?" I'm still defending it. 25 minutes go by. My boyfriend gets up to ask about our food because the restaurant is pretty much empty. The only other people waiting were the two gentlemen who ordered before us. There was no line inside, and the drive-thru wasn't exactly popping either. The cashier tells him it'll be another 4-5 minutes--Okay. We wait ANOTHER 15 minutes. We have now been sitting there for 40 MINUTES waiting for "fast food." At that point, between the filthy restaurant, the wait, and the fact that we were starving, we were over it. We asked for a refund. They told us our food would be ready "soon." No. We've already been waiting 40 minutes. We no longer want the food. Then somehow it takes them SEVEN MORE MINUTES to return the cash my boyfriend paid with. I can only assume they were stalling to see if our food would magically appear. Spoiler alert: it did not. The customer service made it worse. The young gentleman working the register was talking, joking, and playing around with his coworker while trying to take our order. Anytime we asked what was happening with our food, all we got was: Him telling the kitchen "They're waiting on orders." Or: "Sorry, it's just busy." I'M SORRY, because "busy" was not in the room with us. There was basically no one there! And if you're working the front counter during a slow period, why is the drink station dirty? Why are tables covered in old plates? Why is there food on the floor? Why are the napkins and straws not stocked? If the kitchen is backed up, COMMUNICATE THAT. Tell customers upfront there's a 30-40+ minute wait. Check on delayed orders. Apologize. Do something besides repeatedly saying "they're waiting on orders" like that helps anything. Unfortunately, this isn't even my first ridiculous wait here. The last time I came through the drive-thru, I asked for a large side of beans. The employee didn't understand what I wanted, even after I explained it multiple times, and gave me a regular size anyway. I sent my sister inside afterward to purchase the large beans I originally wanted. She waited 20 minutes. FOR BEANS. BEANS. It's insanity. This location seriously struggles to get orders out within a reasonable amount of time, and after this experience, I'm done taking chances. So yeah...my Pollo Campero obsession was very much short-lived. I went from hyping this place up to everybody I know to being embarrassed that I dragged my boyfriend here and spent 40+ minutes telling him, "I swear the food is good!" while we sat in a dirty restaurant and never actually received any food. I won't be recommending this location anymore, and I definitely won't be returning. You lost a repeat customer and a potential new one in the same night. Impressive.

    Photos
    Pollo Campero - Dirty tables

    Dirty tables

    Pollo Campero
    Pollo Campero - Dirty drink counter

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    Dirty drink counter

    Popeyes Louisiana Kitchen - New Honey Lemon Pepper Wings

    Popeyes Louisiana Kitchen

    2.4(24 reviews)
    0.6 mi
    $

    Well it's only been a few days since they opened but by the size of crowd you'd think they were…read moregiving away money, this is much smaller Popeyes Louisiana Kitchen than I'm used too but by the look of the drive-through line and the over-filled dining area there's no doubt the locals were counting down the days until they opened the doors. As you'd expect they have a few kinks to work out but they are staffed to get the job done including importing a few helpful trainers from other locations. I decided to go inside to see the operation up close as did half of Edgewater it seems - the kitchen is open-air so you get the total experience and these guys were executing every station like pros, as I waited for my order it was great to see they aren't taking any shortcuts and the baskets of fried chicken seemed endless. The newly trained staff worked as a team to get the orders out and throughly checked each order with each customer as the orders magically appeared from the kitchen. My order arrived after about 10 minutes or so and I was out the door and counting the miles home, the chicken was perfectly cooked and spiced to my liking and as delicious as I was hoping it would be. I've got a good feeling about this location and hope the owner and managers appreciate the support and continue to keep the food quality and service to a very high standard they showed today so it's a win win for everyone...

    I ordered 5pm and picked up the order. I was just under $50.00 it was a 12 piece and apperantly…read morethey decided my 12 pice was a great opertunity to dump their heat lamp dried chicken. It was far dryer than any beef jerkey I ever had. I tryed to leave feedback on the website but it wasen't working. I had to drink water to swallow most of it. The fris tasted good but cool and limp. The cherrie cream pie was delious. Never ever will I use the locartion in Edgewater ever again. Baised on some of the reviews i saw, My days o fpopeyes chicken are over. Very sad story. Yet another once highly successful franchise down the toilet.

    Photos
    Popeyes Louisiana Kitchen - Popeyes Sides

    Popeyes Sides

    Popeyes Louisiana Kitchen - Popeyes Strawberry Biscuits

    Popeyes Strawberry Biscuits

    Popeyes Louisiana Kitchen

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    Vivi's Chicken 'n Mac - Menu in store

    Vivi's Chicken 'n Mac

    3.7(19 reviews)
    0.8 mi

    Not gonna lie, I was originally planning to go to Five Guys next door but at the time, there were…read moreless customers at Vivi's. The staff greeted me at the door and told me to take my time upon ordering. While I was deciding what I wanted, the cashier told me that another location was opening within the county which is exciting for the franchise. Howeeeeever, I believe as others have mentioned.. I would like for them to work on their flavor. I ordered the Vivi's Sandwich, swapped the fries out for mac and a single Jumbo Tender. Their mac&chz, I prefer to order from.... Chickfila. Their chicken was eh, decent. Kinda bland. The jumbo tender itself is big yes, but I'm not sure about $3.99 big... BUT their sauce was to die for!! I left with I believe Thai Chili and one of Vivi's Signature sauces and both were great. One suggestion I have is to expand their drink options. Overall.. I would try again if someone else wanted to go. I went on a solo trip but their menu is loaded with other options! If/When I return, I will surly update!

    Update review as of 9.12.2025 This update is base on…read moretoday's experience. We brought visiting family to try this spot because we enjoy their food. We placed three different orders to dine in. Our visiting family received their order correct. (Thankfully) My oldest daughter had missing poppers. While my order and my youngest daughter's order never arrived. Eventually, we asked for an update and the guy was clueless to what we were talking about. We had to explain multiple times that we never received any of the items on our receipt. And at this point, we wanted a full refund, including the tip that we provided prior to the service. The gentleman eventually went back to the kitchen to verify. I overheard them speaking in Spanish and one of them saying you "mean the food that's been sitting there". They didn't realize I spoke Spanish. I didn't receive an apology from the guy who brought the food. Again, we still had missing items after waiting all this time. I asked the gentleman for my Greek salad and the sauce. (I would like include that this has happen in previous visits) The guy was taking forever to bring out the items. I tried getting someone else's attention, but I was ignored. When I started to speak in Spanish the man washing dishes looked my way. But was not helpful, the man eventually came out with the salad and the sauce. At this point, our party who received their meals had finished and the restaurant was getting ready to close. I just took the food and left with my party without enjoying a hot meal. Since the food was sitting out for so long it wasn't as hot. Plus we felt rushed, as they prepped to close. I'm sad to say I've experience other mild issues but not as major as this one. The restaurants continues to be kept presentable and clean. But the quality of service is not the best and you always have to check you get all your items within your order. We meet the owner when they first open and they seem to be good people. I never claimed the gift card they offered from the original post because I believe in support business owners. Especially when they try to provide good quality food. I'll rather show my thanks by always being a returning customer. But I'm sad to write today's review. Today with the previous experiences was my final decision to write an updated review. If you decide to visit for take out, please verify you receive all your items. If you experience delays, follow up with someone because there is a chance your food is sitting on the kitchen counter. Overall, food is still good.

    Photos
    Vivi's Chicken 'n Mac - Interior

    Interior

    Vivi's Chicken 'n Mac - House salad with chicken

    House salad with chicken

    Vivi's Chicken 'n Mac - Two tenders with Fries

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    Two tenders with Fries

    Chick-fil-A - hotdogs - Updated August 2026

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