Been a regular for years. This location used to be a favorite, but it has gone downhill over the last few years. If I come in the evenings the trash smell upon walking in is often over powering. I think it may be due to the trash compacting garbage cans. Maybe they're not changed often enough. But the lobby, and sometimes into the restaurant, can have an overwhelming trash smell. And in the evenings the floors are usually dirty. Like sticky, food everywhere, not sure when they were mopped last, dirty. The customer service aspect of CFA at this location seems to be pretty much non existent (there are a few employee exceptions to this). I ordered a Mac and cheese on the app around 9pm-ish. The employee came over and said they were out of Mac and cheese. Then we just kind of awkwardly looked at each other because I was not offered any resolution, and I don't know what my options are. At that point I just wanted my money back because I had already paid in the app. But she said "I can offer you a medium fry instead". I just said sure. Even though, not working there I know that the medium fry and the medium Mac and cheese aren't the same price. But I just wanted to be done. Hoping that one day this CFA returns to the caliber that it was years ago. read more

Okay, I know this isn't Chick-fil-A's fault, but can't reference this location without mentioning how limited the parking is!! Very busy location in Elk Grove, difficult to visit solo during peak hours unless you have a lot of time to spare for the drive-thru, *but* if you do visit, the food and service are really up there! Ex: They ran out of milk for my iced coffee and thoughtfully offered an alternative. The workers are always courteous, they post occasional promos and community events on social media, and as far as fast food goes, their chicken items are always yummy. Download the app to order ahead! read more

I picked up the chicken biscuit breakfast sandwich, and actually like the biscuit better than the regular chicken sandwich. The chicken may be a tiny bit smaller but it's the same patty, which is pretty good. There were no long lines in the drive-thru today, about 10:00 am. read more

Vanilla iced coffee and chicken minis for breakfast? Yes please. My fave combo whenever I'm near a chick fil a. read more

Chick-fil-A - Vanilla Iced Coffee - Fast Food Near Me - Elk Grove, California

Brigid did amazing!!!! Thankyou so much for the amazing service! Will definitely be returning! read more

This pregnant lady dreams about that chick-fil-a sauce! And omg the Mac and cheese.. we love coming here with our son as they have a great and clean play area for the kids. Staff is so friendly especially the food runners. Very kind & considerate. I haven't tried the new EG location but I think I'll stick to what I know and love. Have never left disappointed read more

This store is so clean and spacious! They also have automatic trash doors, so you don't get your hands dirty throwing stuff away. Everybody was so kind, smiley, and kept saying "My Pleasure". I especially want to shoutout Angie! She's so attentive, helpful, and sweet. She checked up on us to make sure we had everything we needed, refilled my drink. Did everything with a smile! She also greeted us when we walked in and said goodbye, wished us a great day as we left. Made my dining experience so much better! The food came out quickly even though it was packed! All of the tables were full, there was a long line, not to mention the drive thru cars. And yet my whole table received our food within 10 minutes. Insanely fast! Not a fan of the new Dragonfruit Lemonade, too tart, nothing special about the dragonfruit flavor- so faint. Also if you order a meal with the new drink, there's an up-charge. Wish that would've been communicated. Just stick to the sweet tea! Also, my meal came with ice cream. And they gave it to me first? Making it melted by the time I got to eat it as a dessert. Other locations I've been to usually wait to give it to me. Or it's the last thing to come out, not the first. Overall, good location, will definitely come back. read more

Chick-fil-A - Kids Meal Dragonfruit Lemonade - Fast Food Near Me - Elk Grove, California

I drove all the way from Natomas to Elk Grove this morning just to grab breakfast for my pregnant wife, only to be told I couldn't order because it was 10:32 AM -- just two minutes past their breakfast cutoff. I had already been standing in line before 10:30, patiently waiting my turn, and when I finally got to the counter, the employee showed absolutely no compassion or understanding. I wasn't asking for anything unreasonable -- just a breakfast item I had been waiting for -- but instead I was met with a cold "we're not serving breakfast anymore." I ended up leaving with nothing, completely livid and disappointed. For a brand that prides itself on kindness and customer service, this location showed neither. I understand policies, but sometimes a little empathy goes a long way -- especially when someone makes a special trip just to bring food home to their family. Chick-fil-A on Bond Rd, Elk Grove -- you can do better. read more

Honestly disappointed. We stopped coming here for a while because our last order was missing my kids' drinks. We decided to give this location another try, and now this order was missing fries. I know mistakes happen, especially when it's busy, but it's frustrating when it keeps happening more than once. When you're ordering for kids and family, you expect the order to be checked before it's handed out. The food is usually good, which is why we came back, but repeated mistakes make the experience disappointing. Hopefully the staff can pay closer attention to orders moving forward because customers shouldn't have to keep checking the bag every visit. read more

Love this Chick-Fil-A. The team is great. We enjoy their sandwiches, nuggets, and waffle fries. Don't forget Chick-Fil-A sauce. Bring your patience on free chicken sandwich days. Only issue I have sometimes is bad WiFi in Elk Grove area and the app. read more

did not give me any sauce when i asked for multiple and chicken cane out cold The service was good tho read more

went to Chick-fil-A this morning for breakfast and ordered a breakfast sandwich -- and it was absolutely delicious! Everything was fresh, hot, and perfect. The line was a little longer than usual, but honestly that's okay. They were still moving things along efficiently, and the food was definitely worth the wait. Overall, a great start to my morning. read more

Chick-fil-A - Fast Food Near Me - Elk Grove, California

Stopped at this location for some food on my way to Placerville. Service was outstanding, but my waffle fries were very lackluster. It just seemed like I received all the crumbs and in a large container order; maybe three full waffle fries.. It was a lot of hard small potato nuggets. A little disappointed with that as well as I was missing one nugget from my 12 piece count. Lemonade was great as always read more

My go-to Chick-fil-A spot since it's in my area. Friendly staff, smooth ordering process, never an issue with my orders. Mobile app makes ordering before arriving, even easier as well. read more

My wife requested Chick-fil-A for breakfast this morning. I'm back after the unnecessarily long line visit last month. Would you be shocked to learn it happened again? This time, there was no line except for two cars in front of me. Long story short, the black truck in front of me took ten minutes to serve. Check the video from 8:35-8:45 if you don't believe me. Now what is the point of those four lanes you have in the parking lot exactly? All those times you guys had me park there for a small order and I said nothing, but these days you'll continue to allow cars with large orders to hold up the line? It's disrespectful. At this point it's flat out disrespectful of our time. Time is money. There's no excuse for this, and your employees could not care less. Where is the great customer service I keep hearing about on social media? It's not at Elk Grove these last two times. To add insult to injury, the chicken sandwiches - which is usually the only thing worth considering the trip - were terrible. The portion was unusually small. I'm already taking up way too much time writing this. I guarantee I could have typed this while the black truck in front of me was at the counter and it would still be sitting there. The disrespect is unique to this location and if you can't tell, I'm upset about it. Fix your unnecessary wait times in the drive-thru. Or don't, I don't care at this point. read more

We love Chick Fila!!! But was super bummed when asked if I can have an extra packet of creamy salsa. And they informed me that I can't have more than two. Sad face. But it was just how I really ate my food. Soo super sad. read more

Chick-fil-A - Definitely not enough for my salad. - Fast Food Near Me - Elk Grove, California

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The customer service has gone downhill. They got my order wrong, so I called and was treated with disrespect. The "Lead" said, "I can't go back in time." All I wanted was a replacement for what was wrong in my order and didn't appreciate sarcasm. After the call I realized they got 2 items wrong in my order. read more

Very disappointing experience. I placed my breakfast order through the app before 10:30 a.m. However, due to an accident on Elk Grove Blvd, I arrived at 10:31 a.m. Even though my order was placed on time, it was not honored. Kyle Atwater, the owner, was not helpful in resolving the situation. For a new restaurant opening at Elk Grove and Wyndmark, I expected much better customer service and flexibility. A little understanding would have gone a long way. read more

Chick-fil-A - Kyle Atwater - Fast Food Near Me - Elk Grove, California

The food is always great, it comes out super fast which is great when I have a hangry toddler. It's also nice that they have bacon and sausage options for breakfast. We have gone for a few toddler time events and they're so cute. Everyone is super helpful and kind. they're also so quick to clean if there's a spill or anything read more

I love chick fil a but the customer service is often times horrible. There's been multiple incidents where I didn't receive all my food. When I went back they made it seem like I was lying about not having it all. The workers often have attitudes, not all of them do though. read more

Hard to find location, Directions for interior are poor, pickup area is not clear...it is directly to the left of entrance with do signs, just a couple of shelves and a counter that was blocked by a customer when I came in so I saw nothing...I waited for 10 minutes looking at another counter up by the front. Obviously our food was cold when I picked it up after asking for help which was appreciated but disappointing such a simple thing wasn't more obvious with the restaurant's layout. Chaotic inside and outside. Compressed parking lot and drive thru. Food was ok. Buns not warmed or toasted. Stingy with lettuce and tomatoes. Fries were doused in salt. The location close to my house is a five star, this location is hampered by its footprint in and out of the store and poor signage. Yet it's very busy, so who's to say. read more

If you've been to the Chick-fil-A and you're familiar with the menu, this restaurant has the exact same thing So really, I was looking at speed of the order for food, cleanliness of the restaurant, and the service at the restaurant Overall, I have no complaints. This place was clean, friendly and fast. We went with the chicken strips as usual, and they were very good. read more

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Quick, flavorful sandwiches, Tuesday breakfast deals buy one get one free or two for deals, fresh. Super friendly, quick, professional customer service representatives. read more

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I was dining in at this location when all of a sudden I see a rat running along the floor of the restaurant. I lost my appetite and didn't want to eat anymore. I can't believe there is rats at this location. Never coming here again. read more

My kids and I made a quick stop on a Friday evening around 6pm. Even though it was busy inside the restaurant, the customer service was amazing and we quickly received our food. It was hot and just how we liked it! The staff was friendly and offered free refills on our drinks. read more

Stopped here for lunch on and went inside. I ordered a chicken sandwich that was delicious and it was the shortest wait I have ever had at a chick-fil-a. Lots of families that were happy. read more

Chick-fil-A - Chick-fil-A Chicken Sandwich - Fast Food Near Me - Elk Grove, California

This is our go-to fast food spot when we want chicken sandwiches! I mean who doesn't like Chick-f-A! The drive-thru line is always insane, especially during mealtime! I usually order ahead on my mobile and do curbside pick up. It's a lot quicker! You can also customize however you like your sandwich on the mobile app. It's great! I had the grilled chicken club with no cheese. It wasn't greasy and satisfying. The waffle fries dip in Chick-f-A sauce is a must! My boys can never get enough of the chicken and we always get the chicken nuggets to share. If you're watching your calories, get the grilled chicken nugget with honey mustard sauce. Better than McDonalds or Popeyes in my opinion. read more

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Chick fillet has always had the best service amongst fast food restaurants. Got the chick-fila nuggets and a large waffle fries. Value for the money is not there in my opinion. The nuggets were a little soggy , for not having much batter on their. I love their variety of dipping sauces and that's what makes it yummy for me. Fries weren't crispy or hot, more on the warm side of the scale. The upside is that I felt healthy, the downside is I left hungry still. read more

Chick-fil-A - These chicken Chick-fil-A Nuggets are quite tiny and a bit overpriced. Maybe in total half a chicken breast - Fast Food Near Me - Elk Grove, California

Don't get me wrong--we love going to Chick-fil-A--but the last few times we've been there and ordered sandwiches, the buns have fallen apart. read more

Definitely above-average Chick-fil-A spot! Service is quick, and the staff is friendly. The place often hosts events, such as free breakfast, toddler time, receipt day, and more. Check out their Facebook or Instagram page for all the details. The spicy chicken sandwich ($6.99) and waffle fries ($3.49 for medium or $3.99 for large) are usually my go-to items with Chick-fil-A sauce. But don't sleep on the garden herb ranch sauce and honest roasted BBQ sauce! Those are great with the sandwich and fries. Definitely get the Chick-fil-A app because they give you rewards and often offer free food. Inside the restaurant, there is plenty of space to sit and eat. The only challenge is that during lunch/dinner hours or event times, the parking lot can get extremely full. You can park a little farther away to avoid the traffic, though! read more

This place never disappoints. Their food is always on point. I have been ordering here for quite some time now and they always deliver the goods. The servers are friendly and accommodating to your needs. I usually order to go but they renovated their dining area and it looks really nice. The chicken sandwich is always fresh and juicy to the bite. read more

Chick-fil-A - ows a black and white cow sitting in a chair - Fast Food Near Me - Elk Grove, California

damn i came here j for some waffle fries but they were hella good bruh. like very crispy and hot. only issue was that the seasoning was very inconsistent. some parts of the fries had hot spots of saltiness, and some had bare salt at all! but the overall fry was very good. maybe it's a worthy contender against mcdonald's fries. but def not yet man. oh and omfg the polynesian sauce is to die for. like you could put that shi on everything man god damn read more

Chick-fil-A - Chick-fil-A Waffle Potato Fries - Fast Food Near Me - Elk Grove, California

the food was great! the fries were crispy and everything was well cooked. however i wish there was more breading on the chicken nuggets. the service was their pleasure too lol. ambiance was nice, it was great seeing families eat with each other. loved the amount of sauces and sauce options available read more

Chick-fil-A - chicken Chick-fil-A Nuggets. Chick-fil-A Waffle Potato Fries - Fast Food Near Me - Elk Grove, California

I had a pretty mixed experience. The staff was mopping and vacuuming the floor during lunch, and it was super loud--definitely not ideal when you're trying to enjoy your meal. I ordered the Honey Pepper Pimento Chicken Sandwich, and it was pretty good--super cheesy, which I loved. I also tried the banana pudding milkshake since it's back on the menu, but it was just okay. Not my favorite. I asked for well-done fries to make them extra crispy, but they told me they don't do that, which was a bit disappointing. The fries would've been perfect with the Chick-fil-A sauce if they were crispy. Overall, decent food and perfect sauce, but the noise and lack of crispy fries took away from the experience a bit. read more

I always try to avoid this location because the parking lot layout is a hot mess! They don't have enough parking for parking your car to go in because they cut through the parking lot for their mobile order drive through. I came at 11am to an empty mobile drive through line and waited for about 5 minutes before anyone came to check me in for my mobile order. Going here for food is always hectic and gives me major anxiety. I prefer to take a mini drive and get the same quality food and better service at Delta Shores. read more

Walked in. Smelled like shit. Like Parmesan cheese and feet. Chicken sando was flat and cold. Shake was not firm. I'm a fan of chic fil a. But this one is garbage. Stinks like bad fart. read more

Thanks for no sauce with 5 sauces showing on the receipt and a 6-7 inch hair in my wife's salad

Unfortunately there will be no next time visit to that location. Your reasoning why these drinks can't be made is a false fact when in fact I can drive up the street to the next location and get any frosted beverage offered by Chick-fil-A. read more

I like Chick-fil-A but I am not a fan of the mobile order pickup process here. They don't even have designated spots to park for mobile pickup/third party delivery orders. You basically have to block the parked cars in the parking lot (if that makes sense) till they come out with your food, which makes for a totally awkward and avoidable situation when one of them is trying to leave. Food was alright, as per usual, but I wish I didn't have to deal with the mobile order parking headache. Oh well. Probably won't come here again. read more

I'm not complaining anymore, (on how busy my hometown Chick fil a is).. This location is crazy busy! I've never seen multiple lines (like three lines) including one line for mobile orders.. Very organized, and fairly fast for as many orders going out. Orders two of the lemon Caesar salads and two drinks. Very impressed with the salads! Nice dressing and great value for the amount of chicken and lettuce. I liked the idea of the panko crumbs. read more

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