Today I lost my wallet there. And a lady who work in this store, she picked up and returned to me when I backed to find it. I am very grateful to her, She is so nice and kind. It shame that I didn't remember her name. Who can let me know that. Thanks again and best wishes to her. read more

There was a young man at the register Alexander great service. I was doing a mobile order and I didn't see my order on the board he went and checked for me. He came back and told me they were working on it and then he got my order out really quick for me. I appreciate the follow-through. Great service and very friendly. No to go home and have our food. read more

McDonald's - Fast Food Near Me - Elk Grove, California

If we order 5 drinks and no cup holder online, DON'T TRY TO BALANCE ALL FIVE IN A CUPHOLDER! Sorry, but god it's simple logic (Edit: yeah the cupholder had room for four and they tried fitting one in the middle. I got a long lasting milkshake stain) There are a lot of great employees at McDonald's but some don't stop to think. Please don't try to do it the fast way and if you do offer napkins when the milkshake inevitably spills on you and don't hurry the napkins below all the food read more

We need placed a breakfast order before 10:30 AM and drove over to get our food. Sat in the line for 10 minutes before getting to the kiosk only to be told that because it was after 10:30 AM, they could not honor the order. Our credit card had already been charged and we were told by the manager Treng that it would take 3-5 days for the refund. She did offer to make our breakfast but we had to pay again because of the changing over from breakfast to lunch. She explained that the order had been canceled in the app (even though we were charged on our credit card). We paid again (used a different card so we could track the refund) and then were told to wait in a drive through pick up area. Because Treng rang us up for three iced teas instead of a mocha frappe and iced mocha we ordered, it took three tries for the person to bring us our correct order. I'm not sure why she rang it up as three iced teas but that's why there was a price difference between the app and the in person payment. We have had so many issues at this Mc Donald's (double charges, order errors, food temperature, freshness) that we are going to stop using this location. read more

I waited 25 minutes to get my to go order. One kids meal.... Only orders they respect are drive thru!!!! Literally sat in my car waiting on my order for almost 30 minutes with no way to cancel it read more

McDonald's - Had to come inside after all that just to remind them and get my food - Fast Food Near Me - Elk Grove, California

We were in the area and the kids wanted McDonald's . We stop by here they were very busy on a Saturday but the line was moving. The prices were the same and they were fast and the order was right. read more

Don't go to this McDonald's! Food and Service was so bad that I'm taking time out of my busy morning to write this review. Either you write a review because something was sooooo good or very bad. I don't have time for this! I had a mobile order. Give my code at the drive thru. The guy just said first window. Not is everything correct is there anything else you need? I told him at the speaker "please make the bread extra toasted on my breakfast sandwich" he replies "I'll let them know". I get to the window get my receipt and reiterate "the bread is extra toasted" in the middle of my sentence he nods his head and makes a hand gesture of "shew" he was blowing me off "move along". What the hell! I get to the window and the "extra toasted" request just made it to the cook line as I was getting my beverage. I said yeah that is my order. Please just the bread extra toasted. They take the food back and ask me to park 5 minutes past I go in and ask for my food. It was not extra toasted. It's 830 I need to get kids to school at 835. I'm pissed at this point. I left with not only and undercooked breakfast sandwiches but also my hash-brown was completely undercooked and broke in half because it was limp soaked in oil. I usually never go to this location! So I won't be returning to this McDonald's off Elk Grove Blvd. Hope to save other customers from the same experience it seems so many of us have at this location, based on all these 1 star reviews. It actually looks like if we all could we would give 0 stars. We only give the 1 because it is required by yelp to leave a review. Don't waste your money your time or sanity over this location they do not care one bit about the customer. That's is evident in the never ending 1star reviews bellow! read more

McDonald's - Hash Browns - Fast Food Near Me - Elk Grove, California

This lady Lizeth and her manager , (manager looked caucasian ), so rude we asked for sauce she stated we charge , we said okay and paid then her manager said to charge for another one when we already had paid , you can hear the manager in the back say just give it to her I don't like how she is talking . Then slammed the window and laughed and started she was going to record and said the manager left and no manager came to the window. And she said we are mad about 25 cents we said it's not the 25cents it's how you guys are talking to customers. We just said thank you and drove off . Get new staff not the first time this has happened here at this location!! It's not hard to be kind and friendly! read more

McDonald's - Bad service rude cashier . - Fast Food Near Me - Elk Grove, California

We come here to play (and eat!) This is the best fast food play place in the area. Sometimes it gets packed. In the summer it gets hot in this area (think of the green house effect.) It is typically pretty clean! read more

McDonald's - Play place with restaurant! Very clean and super fun for kiddos. - Fast Food Near Me - Elk Grove, California

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I have allergies to mayo and we asked for no mayo, and they can't read bc guess what they added?! Mayo read more

McDonald's - Fast Food Near Me - Elk Grove, California

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Been coming here early in the morning for the past couple of days. I love that they open early, as I place my mobile order and pick up before my morning work commute. They quality of the food has been consistently fresh (my hash brown was perfectly cooked & crisped) and food was packaged with care. The staff I've encountered has also been consistently friendly. Would recommend for those that need a quick breakfast on the go read more

Horrible service mad me pay 15$ for me not to get my food! They took all my points and did not redeem anything yelled at my at the front counter. Will not be coming bet again read more

Wow. I have no words for this place. The food was fantastic and tasted very fresh. The employees were very nice and brought my food fast. The place was clean. Overall this place is a must go because is so good. read more

i mean all i ordered were some fries for curbside pickup and they lowkey took long af. fries were nice and crispy though. a lil too much sodium, but yeah man... empty ahhh parking lot and yall got me waiting a minute for some fries. they were def still gas tho read more

McDonald's - French Fries - Fast Food Near Me - Elk Grove, California

They are so shitty everytime we ask for sauce they only give like 3 we ordered 40 nuggets and only got 3 sauces who tf is gonna eat all these nuggets with three sauces read more

They were racist to my kids they paid 30 bucks for their food and they would not give it to my kids when I came they refused service without a refund or food. She barely spoke English and I used google translate and she got mad. I'm very upset about my money and her actions towards me and my kids. They repeatedly cussed us out in Spanish and called the police on us. read more

DO NOT WASTE YOUR MONEY HERE ! Ive come here several times and each time im ordering for family and spend over $50 dollars each time! Every time i go I have to interact with the manager who has a HORRIBLE attitude and shows clear biased towards black people and black families the manager and another staff member showed such disrespect and attitude while serving our food walking past me and ignoring my requests I had to stand up for 20 minutes and they brought back the same hard disgusting fries like they just warmed the same fries I complained about and was told they were fresh and clearly WERE NOT! after standing there they had poor attitudes I ordered at 4:57 I didn't leave until 535 food was gross and inedible then when asking for names to file a corporate complaint they steadily ignored and walked away from me ! Overall disgusting behavior and I will NOT be a patron of this establishment any longer! Do NOT eat here& do not spend your money here! this is NOT customer service and someone spending money should NOT be treated in such horrible manners! read more

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This place is not good they didn't give me my order and they said I didn't pay but my card was charged and the lady said she will call the cops if we didn't leave read more

I stop into this location of McDonald's once every one or two weeks. My order is the same either a Diet Coke or a Diet Coke with a cheese burger. It's always this same order, not difficult to capture and record. The last several times I've stopped in I have to repeat my order 3-4 times, then sometimes it's correct and sometimes it's not. I also cannot understand the person's taking my orders so they are trying to get my order can't understand me nor I them. Food is okay. read more

McDonald's - Fast Food Near Me - Elk Grove, California

I live close to this location and come here often and over the last year it's has gotten really bad. The service is AWFUL and every time, with out fail, my order is wrong. Just tonight I went through the drive thru and the guy at window didn't greet me or say one word to me. Ok, whatever... but then I checked and my order was missing items. I drove back around to the window and requested my missing items. He acted as if I was inconveniencing HIM, and had a really bad attitude. Shoved the missing items in my hand and walked away. SO RUDE! I tried to call to speak to the manager because when I got home I realized my order was still missing items (happy meal apple slices) but their phone line is not in service. I've tried to give this location multiple chances, but after this experience I will not be returning. I'll drive 10 mins out of my way to a different location. read more

They were completely rude messed my order up and when I asked if I can add it at the window I was told no and to go around exactly like that no sorry no nothing wouldn't eat here they probably spit in your food worst customer service I've had to deal with in a very long time read more

good service, particularly cleaning ambiance, the food was fresh and seasoned. great place to stop by

Came here for Carry out. Ordered one macchiato. It took them 13 minutes to make it... not very fast for fast food.

We stopped here bc it was on the way so we could eat on the road. I was sooo happy to see the spicy nuggets were back. Got the 20 pc. 10 pcs/box. They were terrible and over fried, and hard. They were like dried up chips! Unfortunately they were all like this. Absolutely terrible. read more

I went here on 9/10 at around 5:20pm and I ordered a 2B (quarter pounder bacon) and i added lettuce and mac sauce. When i got my order, i had no mac sauce, lettuce, OR bacon. I'm not one to usually complain, but i had to go back. I went through the drive thru, and they were nice and said park in spot B and we'll make it for you. 20MINS!!! pass by and i still don't have my food. (I also ordered 3 cookies and a Large fry) which were cold bc how long i waited. Once the lady came out to bring the food to ANOTHER parked car in front of me i asked her to take my receipt inside to remake it. She then came back out with my order, and when i opened it, it still didn't have any lettuce on it like i ORDERED. Like i said i don't like conflict so i just ate my burger, and i work fast food i know how it can get back there, but messing up twice with the receipt LITERALLY ON THE BOX, is kinda crazy. I appreciate making me a fresh fry and cookie tho, that's the only reason you're getting 1 star. i have my receipt so feel free to hit me up!! read more

Amazing food great service and great customer service very helpful quick service's I would recommend

Drive thru was on point today. Great job guys, really. Especially around this time. Keep it up! read more

This is probably the best McDonalds I have been to while traveling on 99 or anywhere to be honest. The service was great, friendly and attentive. This is also probably the best looking BigMac I have ever seen. It was not a huge mess trying to take it out of the box. read more

Service was okay, but this store is incredibly hot inside. Dang!!! It's still spring, and I am guessing they haven't turned on the air conditioning yet; however, they should put the system fans on, as there is no circulation. Freakin hot box up in here! read more

The McDonald's on Elk Grove Blvd is a pigsty. Here these employees make $20 an hour and we had to do all the work. it was my 4 grandkids and myself. The floor was sticky, two tables plus the one next to us had food on it, the floor hadn't been swept for a long time since several pieces of food was on the floor. We added to the food kiosk sauces and ketchup and there were none in our order which means having to go back since the counter person can't do his job right. So sad the employees at this particular McDonalds havent been properly trained. Disgusting-manager/supervisor should be ashamed read more

Let me tell you how stupid the employees are here. When you order an Egg McMuffin and they ask you is that the one with Sausage. No that one is called a Sausage Egg McMuffin. I want the one without Sausage, that one's called an Egg McMuffin. THEY MAKE $15 AN HOUR!!!!! And they still f**** up your order. I'm Loving It... read more

McDonald's - The Sausage Egg McMuffin I didn't order. - Fast Food Near Me - Elk Grove, California

Usually decent when I come here, however, today, 4/19 from noon till 12:30, they couldn't figure out their unsweet tea situation. Being diabetic, I ordered an unsweet and was handed a sweet tea at the window. I tried it, mentioned it was sweet, they tried again, and not wanting to back up the drive thru line, I parked and went in since it was still sweet. When I went in, I was informed they mixed up the teas, and they had to make a fresh batch of unsweet I beleive was said. When that finally came out, it was just really watered down sweet tea. I mentioned this and they tried again. Finally around 12:28 they gave me a 4th tea, and said have a nice day. I tried it. I can't tell if it's sweet or not because whatever they use to brew it, is IN the tea. It's gritty, it's thick, murky, and just tastes like I'm trying to suck the tea out of a broken teabag. I've wasted too much time here so far, so I just tossed it out on the way to the car and chalk it up to a lesson learned. read more

I dropped by on my way to work, the lady at the counter told me to wait while she's chatting with the other worker cleaning the bathroom. I was stand patiently almost 10mins waiting for her to take my order and it's already 6:52am and they're having a blast chatting. read more

Waited 20 minutes fries are mid. Burger is stale and they had a little bit of good service. The fries and the drink carried out the whole meal. Over all I give this location a 2. read more

You pay your staff more than double national minimum wage for a low skilled entry level job and pass the expense off to me. Since I'm one of the people paying their ridiculous hourly wage can you do me a favor? Tell your drive through people to get a personality and be pleasant. The least you can do for shafting me on price is to have them be pleasant. Just makes getting exploited less upsetting read more

Sad but true that this place has really come down in customer service, speed/efficiency, and cleanliness. We waited 20+ minutes for 2 large fries. The manager who handed them to me did not apologize. The employees seem to have turned over as the more reliable employees don't seem to be there anymore and there's a bunch of employees who cannot keep either the order line nor the food delivery line down so you have a bunch of people who are either waiting to order or waiting for their orders to be filled. The sweet tea container and the ketchup dispensers have also been consistently out at this location. Seriously, how hard is it to keep those filled?? My kids like coming here because they like the playplace, which sadly is much dirtier now and also there's no more cleaning wipes (like you would see at supermarkets) like there used to be here. However, I think we'll stick with in n out burgers where the speed, quality of food, and customer service are consistently outstanding. Bye bye McDonald's, at least this location... read more

McDonald's - Terrible. Super burnt bread from our sausage mcmuffins after a long wait like over 10 mins so I didn't bother asking for replacement. - Fast Food Near Me - Elk Grove, California

Idk if it's all McDonald's as I have had this issue twice now, or just this one, bit they do not fill the drink to the top anymore.... disappointed in this heat need all the cool reshment I can get. read more

McDonald's - Fast Food Near Me - Elk Grove, California

If I could less than one star I would. EVERYTIME I come to this location there is an issue. Either the service bad, or the food is bad, you're never gonna get both. I ordered an additional order of large French fries tonight (2 medium fries came with the meal deal I ordered). They gave me basically 2 small fries and 1 medium French fries (see picture). I'm tired of the bad service overall. I pay full price every time and get discounted service and food every time! read more

McDonald's - No fries in the bag spilled over... - Fast Food Near Me - Elk Grove, California

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This brand new McDonald's needs to either be shut down or the franchise taken over by corporate. I drove towards the drive thru and it looked like a multi-lane parking lot. I decided to walk in. I walked up to the counter and waited and waited and waited. Finally an employee walked by me and after handing food to a Uber Driver, took my order. "What do you want?" Number 2 A. Replied, "It's going to take awhile." Twenty minutes later a worker said, "They are working on yours." Five minutes after that a cold burger and dried out fries were in my hand. The cheese on the burger hadn't even melted. Ten minutes into my wait a woman walked up to the counter and asked for catsup. An employee said, "We're out!" The lady replied, "Are you kidding me?" He responded, "No. We don't got none." Everyone waiting for their food shook their heads. The food was cold and real let down. McDonalds couldn't care less about Yelp reviews. Maybe a boycott might help. It won't... Go to another franchise. read more

There Food is trash, there meat isnt real Service. interesting ambiance. Idk. BUT THERE FRIES ARE COOKED WITH MEAT OR BEEF AND MADE ME SICK i would not recommend even to my enemies read more