This is one of my favorite Chick-fil-A's! It has a huge parking lot and comfortable seating. The food is always prepared quick and is hot and delicious. The employees are all very friendly and helpful. The hashbrown scramble burrito is the GOAT breakfast item... eggs, grilled chicken, melted cheese, Jalapeño salsa on the side, AND HASHBROWNS!!! It speaks for itself. All for only ~$5 for just the entrée. Treat yourself to an epic Chick-fil-A! read more

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Food was terrible. Trashed the whole dinner. Fries old and the chicken sandwich was inedible. Waste.

Service is always quick and efficient and the workers are always so kind and understanding! I was so happy it was open on MLK day even though it said it was closed online. Their breakfast is always so yummy and I always crave their taters! They have a small and a large size, which I wasn't aware of!! read more

Chick-fil-A - Salad Near Me - Fairfax, Virginia

Well run location! Always have enjoyed this spot. Please non drivers, pay attention to the drive thru employees. You will have to cooperate and stagger your vehicles here. The folks at this definitely are solid, aware of the conditions, and wait times are usually quite reasonable. Kudos to the decreased errors, that often occur at other fast food restaurants. As usual delicious chicken sandwiches and nuggets. Going to have to try their soon appearing, the promotional chicken and bacon sandwich. Fries and shakes are above average. Clean dining area also. Family friendly and nice folks. This is a good restaurant. read more

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I hate to leave this review, because I'm typically very happy with this location. Tonight, however, was a different story. My husband picked up our mobile order of 3 meals and some treats. When he got home and I started taking everything out of the bags, I saw there were no fries and not all the sauces that I requested. I was extremely annoyed, especially because my husband didn't check the bags before leaving the drive thru, but what did I expect . I went back to the location to the drive thru. I explained what happened and everyone was extremely apologetic and nice. When I got to the window, someone I assume was the manager came out and was also apologetic. He asked when the food was first picked up, and I told him that my husband had just gotten home and I left pretty much right away when I saw that stuff was missing. He brought out the 3 fries and sauces, and he said he threw in a brownie. I thanked him and was about to leave, but then he said something to the effect of "I'm not saying that you're lying, but the staff is prrrrretty sure they packed everything". I was so shocked that the only thing I could think of was "you think I came all the way out again for some fries?? My order was over $50!! They were not in the bag!" And he tried to be funny and added "oh yeah in this traffic?" Dude stfu. Your staff forgot the fries. And I know you said you don't think I'm lying (*eye roll*), but you saying that means you think I'm lying. Learn some basic customer service. read more

I really like Chick-fil-A, but this particular location frequently serves undercooked chicken (about 8 out of 10 visits). It feels like speed of service is prioritized over food quality, which is disappointing. read more

Service was fast and efficient. Delicious food and had plenty of seating options within the dining room.

Very clean restaurant. Parking lot and surrounded area is also very clean. Ate here for lunch at 12pm. Not too busy inside. Plenty of parking . Associates were all polite and helpful. I could not get a signal to use my chick-fil-a app, Associates explained how to use the receipt on line to get my points. Salad was cool and fresh. Restaurant got busy while I ate but the associates moved everyone through efficiently. I hope to return here when I travel through. read more

Chick-fil-A - Southwest salad - Salad Near Me - Fairfax, Virginia

5/5, December 2022. What can I say. It's a chick-fil-a. The service was excellent. And the food was also very good. The store was clean and our experience was very good. If you're looking for a fast food chicken restaurant in this area you probably can't do better. read more

I ordered drive through yesterday for lunch and the service was amazing as it always is. The order was spot on with all sauces and dressings ordered and in the bag. I ordered a Cobb salad, chicken noodle soup, spicy chicken combo, Diet Coke and chocolate milkshake for my husband and I. Everything was fresh and delicious. We will be back. read more

Why did I just try the market salad, here, for the first time? It was really good. Filled with goodies like blueberries, strawberry's cheese, roasted chicken pieces. Also came with a pack of granola and sliced almonds. Liked the Apple cider dressing, but by the end, it was a little spicy. read more

Superb and expedited service and Excellent food The ambiance of the restaurant was mellow and controlled. Ryan was amazing at making sure our area was clean, and our beverages were filled. Serving us was his pleasure. read more

This is my go to Chik Fil A location:) when we do eat fast food ( kids are not allowed McDonald's etc) this is our number one choice . Last night I decided to get this for the kids dinner as a sort of reward for doing well on their report cards , maybe also because I just didn't feel like cooking LOL. It is very rare to get an order wrong and everyone is extremely respectful and sweet . Can we appreciate the heated drive thru area ?! No complaints and we will continue to come here on those nights I do not wish to cook :) read more

This Chick-fil-A is the real deal. I stopped here during lunch a couple of times looking for a quick bite. By far one of the most efficient drive through lines. Service always on point, so nothing new there. What I was most impressed with aside from their efficiency was there MAC & CHEESE!! I had no idea they even sold Mac. I never get my hopes up with fast food Mac, as I find that my Mac expectations may be slightly hig. Let me tell you...this Mac lover was pleasantly surprised. Chick-fil-A did a great job with this one. Noodles cooked just right, nice cheese mixture (seems like multiple cheeses used), lastly...well seasoned. Everyone should give this Mac at least one try. I ordered the small size, which was plenty for a nice sample. read more

Chick-fil-A - Cup of yummy! Small order of the Mac and Cheese. - Salad Near Me - Fairfax, Virginia

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The food is fresh, customer service is amazing. I've lived in the neighborhood for over 8 years came to this chick fil a regularly and it's always at its best! read more

This location celebrates veteran's service and offer a military discount. Without fail the staff always thanks retirees for their service!

Your app is severely flawed. How is it that after I place an online order, that was confirmed via the app, that the driver arrives and you state you never received the order? And then, when the driver shows your proof of the order, you still refuse to make the food? This location is a complete joke when it comes to customer service. read more

I have been coming here for quick lunches after running errands for quite sometime. Place is usually busy during lunch but they have enough people to keep the line moving. Area is well cleaned and supplies are well stocked. No funky smell. Ample parking area. Outdoor play area for kids. read more

Chick-fil-A - Salad Near Me - Fairfax, Virginia

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Sarah was so helpful and kind when my friend and I came. Customer service was 10\10!!!

This place is like most Chick Fil A's, always full to capacity. I decided to dine in since my niece wanted to visit the play place and the line was long but bearable and moved pretty fast. The cashier was very friendly and the food came out super fast. The tables, if not occupied, are always so clean. They also have a stand by the door as decoration? This is the first time I've seen a Chick Fil A with a couple of decorations in the vicinity. The play area was clean and kids were not spilling out of there, so that was nice. Parking can be tedious and I'm not a fan of the spots were people can run in and out because sometimes I feel that can cause more traffic. read more

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Hands down, best chick fil a around! The staff is incredibly nice and of course the chicken has me hooked and coming back for more! They're so fast and efficient, it doesn't even matter that they're always bus Updated to say that years later, this is still the best chik fil a. They are always staffed up and everyone is so friendly! I've often seen the manager and owner on the floor with their team and even taking out the trash with them! That's the sign of a respectable boss and a well run establishment. It shows that these employees are happy when they take care of their customers! I love this chik fil a and keep coming back for these reasons!! read more

What can I say about Chick Fil A ? It's the best chicken sandwich place and the cleanest and the best customer service for a fast food place! I love the spicy chicken sandwich and chick Fil A sauce! Try the new spicy south west salad with spicy grilled or fried chicken and creamy salsa dressing! I also recommend Cobb salad with spicy fried chicken and creamy salsa dressing! My favorite at breakfast is the spicy chicken burrito and sometimes I go crazy and order three of them without tortilla and in a bowl! The best milk shake is the cookies & cream! I do something you should try which I call it waffle fries with dips trio!! Eat the fries with BBQ , Chick Fil A & Polynesian sauces . It's amazing! I also love their mobile app to order and the curb side delivery option! read more

Chick-fil-A - My waffle fries dips trio ;) - Salad Near Me - Fairfax, Virginia

I recently visited Chick-fil-A and had a disappointing experience. A light-skinned girl with short curly hair, whose name I believed started with a "K," (she pulled her jacket over her name tag so I only saw the first letter) was on her phone while I waited to order. When she finally helped me, her attitude was rude and dismissive. She very much seemed like she didn't want to be there or be interacting with me. The food was excellent per usual, however, this lack of customer service was surprising for Chick-fil-A, which is usually known for its friendly staff. read more

In another review I've posted about how this chick fil a because not only do they serve delicious food but they're quick in serving it, most friendliest kindest cfa staff I've ever met and when they make a mistake they are fast to fix it and make sure the customer is satisfied. I've only had problems with 1 chick fil a (cough cough fair oaks mall) but I am so glad this one is literally 5 minutes away from that location so I never have to go back o fair oaks mall cfa again. Even before covid and the pandemic this cfa has always been the best read more

Chick-fil-A - Ready to dig in! - Salad Near Me - Fairfax, Virginia

HORRIBLE CUSTOMER SERVICE!!! I stood in a long line of cars just to get to the window and discover that they got my order wrong three different ways. They overcharge me on top of it. Usually, if I have a bad experience once or twice I let it go, but this location is consistently incompetent! The manager, Roscor, was not only incompetent, but also arrogant! For a Christian own franchise, arrogance is complete hypocrisy. He blamed me for the wrong order. AVOID THIS LOCATION AT ALL COST! read more

The kids working the drivethru on 5/31 randomly let other people (I think they were their friends) cut in front of me in line even though I was there first and had completed my order before the others had even pulled up. I even asked the attendant what was happening and he just shrugged and let the other guys through. Maybe it's because I'm brown. I don't know. But I felt very disrespected. It's a pity as my family frequents this location at least 3 times a week (yeah, I know that's too much but my son likes it). I will go elsewhere from now on. read more

This review is for a large catering order for a business lunch (approx $900). Our employees suggested we cater lunch from Chick-Fil-A vs our standard pizza lunch. While Chick-Fil-A is twice as much as pizza, we decided to go for it. The online catering website was not working, so I had to go into this location in person and place the order about a week before the event. There was no wait and someone was able to help me place the order right at the register and gave me a copy of the order for my records. I called the day before to confirm the order. They answered right away, they knew my order as soon as I asked about it, so I was very confident there wouldn't be any problems. On the day of the event, my order arrived exactly on time at the correct door we asked them to deliver it to. The gentleman who brought our order was the same gentleman I placed the order with. Everything was very hot, well packaged. Everything we ordered was there. The gentleman helped us get everything to the buffet tables and get it unwrapped. I can't tell you how many times we've ordered catering/delivery orders and the order isn't right and something key is missing and the delivery person is long gone by the time we discover it. I could not be more pleased with the catering service (and our employees were very pleased with the food). I will definitely order catering from here again. read more

You guys are great and service is quick. That said, this morning I ordered meal #3 with 5 nuggets and I did not get my nuggets. I got to the office and opened my bag..... read more

Catering was delivered right on time. Deliver laid out all good making my job easier. Always love catering Chick-fil-a, very inexpensive and good! read more

Chick-fil-A - Salad Near Me - Fairfax, Virginia

Very clean, well maintained, and friendly staffed location. It's very busy too but they always have enough staff to get the line moving fast, and the food coming out efficient too. The seating area is always being cleaned by staff and the staff also very friendly offering refills and takin away trash as well. read more

Chick-fil-A - Beautiful fresh flower at the table! - Salad Near Me - Fairfax, Virginia

We have enjoyed our monthly freebies at Chick Fil A. When you buy the cow calendar, you get a member card that is registered online. Each month has a different give a way. The place was packed at lunchtime but we found a table. The employees were nice. Bonus points for the giant size ketchup packets. read more

When my wife and I were moving into the condos at the Gates at Fair Lakes they were repaving. We were told by our community manager that the owners were nice people and that we should be fine to park our cars in the Chick-Fil-A parking lot. We had ordered $40 worth of their food when we parked for our friends who were helping us so why wouldn't it be okay? We come back to our cars about 10:30pm to find them missing. We soon learned they towed both our cars at a cost of $800 in our first night in Fairfax. We've avoided them ever since and we won't let our kids go there and we retell the story to everyone who moves here so that we can give the same first impression to our neighbors. Some of them even use it as an excuse to stay healthy and avoid fast food. I hope it's worth all of the years of my anger and anxiety every time I pass this stupid place. When I worked at Chick-Fil-A as a teenager they taught us about Second Mile Service in training. What a joke. I hope I've cost them the $3000 in lifetime spending that they believe you lost when a customer chooses another brand after a bad experience. But I'll keep trying since they never took the time to make it right. When you cost your neighbor $800 and you never apologize or make it right, that neighbor may spend their free time silently nettling and thwarting you in ways you don't really see. I bet their food is still good but I can hardly remember because I'm still furious. They could remove all of this anger by apologizing and paying the $800 that they owe us or maybe just reviewing Truett Cathy's Second Mile Service video that I had to watch when they were first rolling out the breakfast menu. read more

Saw this Chick-fil-A in Yelp when I was driving from the airport in a rental car and had not had dinner. Drove 10 minutes to get there. When I got there an employee told me the dining room was closed for "renovations" and only the drive-through was available. I asked whether I could use the bathroom as I had to use the bathroom badly. They said no. I had to pee in the woods next to the building. There was no way to wash my hands so I then had to eat the meal having just peed in the woods. Horrible way to treat a customer. Truitt Cathy (the founder) would be angry!! read more

Fast , efficient, the staff was very friendly and the food was hot ! This was a good experience from Chick-fil-A

This is the closest Chick-Fil-A to my house so I'm constantly here whenever I'm craving it. They have consistently good service and food. I will say that it's always packed, but luckily, they always have two people taking orders outside which make the line go by a little bit faster. Ordering inside is always the better option, but I never feel like getting out of the car so the drive-thru is always my best bet. I will say that I came here the other day and had a Yelp Check-in offer that I was unable to use due to it not having a QR code. The manager advised that they can't accept the coupon even though I received it through Yelp. I thought he would still give me the offer, but he didn't. Other than that, I've never had any issues at this location. read more

Chick-fil-A - Yelp offer I had that I couldn't use. - Salad Near Me - Fairfax, Virginia

My family gets drive thru from here at least once a week. No matter how many cars are in front of us, we consistently get our food very quickly! Never had an order wrong and food is always piping hot and delicious! Highly recommend! read more

Today was a blast! All workers at Chick Fil A seems to be enjoying their job and everyone at the registers are friendly as always. Engaging with eye contact, smile, etc help customers' experiences even better. I also love how they kindly walk up to you and ask if they could take away the trays after you're finished which isn't something I see too often in fast food restaurants. read more

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I made my first visit to this location yesterday for a take out. I was impressed with the poinsettias on each table and a beautifully decorated Christmas tree. The service was efficient and quick. One of my orders, side salad came out fast even though I asked them not to put any cheese on it. The only reason I am not giving 5 stars is because they forgot to include shredded red cabbage in my side salad which I did not notice until later. No wonder it did not look as colorful. :( read more

Chick-fil-A - Poinsettias! What a nice touch! - Salad Near Me - Fairfax, Virginia

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Through the app I made the mistake of choosing the wrong chick fil a location (not sure how it happened but I take responsibility anyway) So when we got there, its probably been a good 20 minutes since my order was ready. The manager was kind enough to completely remake my order. I always knew Chick fil a customer service was top notch but I'm still blown away every time read more

I normally come to this location but after they've messed up my order multiple times I will not be returning here. In comparison to other locations this one by far has the worst customer service and order inaccuracy read more