The food is great and consistent. Service is pretty quick for the business of this location. They no longer have a dine in area and focus on drive thru only. The only issue about the location is the crazy entrance to the restaurant at lunch. This location sits on a walmart lot and has multiple entrances from the street to get into the restaurant. Problem is there is no one specific way in so you are battling with people coming from every direction to turn in. If you come in from the wrong entrance you can sit there for quite some time trying to get to the front. It also creates a huge jam up for people not coming to the restaurant and simply trying to get to the plaza. read more

There is no dining room as it's a drive through only location. Also, there are NO DRINK REFILLS do to "health code" rules. Won't even give you a cup with your beverage in it as a refill. Service was rude with employees who are here for a paycheck. Not the chick-fil-a you know and love. read more

Chick-fil-A - No refills. - Fast Food Near Me - Fort Myers, Florida

Wow! What efficiency! I always avoided this place because of the very long drive thru lines. I am impressed! A person comes to you promptly when you enter the drive thru lane with an order tablet. Takes your order and you get to a meal delivery spot by another window and a person there hands a runner your order and they bring it to your vehicle. My order was perfect I got exactly what I ordered. The who process from enter drive thru lane to getting my order was just 6 minutes! Took my food home and it was done perfectly. My only complaint is that they don't put condiments on the bun you have to add Mayo yourself. Chicken was plump and perfectly breaded and juicy, waffle fries were amazing just the right amount of salt. My coke was so very refreshing. I kid you not I hadn't been to a Chick-fil-A in 6 years due to the long lines. I shall rerun! read more

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Everything about this location is great. People are nice. Food is great and service is always incredibly fast. Best Chick-Fil-A I have been to before. read more

With my order, I ordered a Coke with no ice. I was given a cup with ice when asked the lady to please give me a public no ice. She said we don't give me bills sorry about that and did not fix the situation. read more

Service from staff was quick and friendly, just what you can expect coming here. Today I met a nice young lady named, Ken. She represented the company very well with her professionalism. read more

They do not want walk up customers. Limited outdoor seating and No Refills for drinks. Why? Money? Suggest if you cannot find somewhere else to eat, and need to go to this Chick-fil-A , order a free water. Their fountain drinks are half ice anyway. read more

Nothing is worse than a chick fil a that you can't sit down in... was looking forward to chick fil a there isn't another one for another 20 minutes lol. Also the parking lot was tiny I had to go park at walmart to eat since there were no spots. read more

I love Chick Filet. That said, this location was the absolute worst. Nowhere to wash your hands. No refills on drinks. No restaurant to sit in! The place is a drive-through with 4 tables in the Florida sun for your dining 'pleasure'. The nuggets were the worst. I cannot recommend this location, no way, no how. read more

By far the best fast food chain. Well run, great service, awesome food. If you doubt me there are over 35 cars in line with more pulling up. And a smile and a thank you with my meal. Yeah I'm all in on this dining experience. Oh and Burger King next door, one car and I do believe they serve chicken sandwiches. It's all about the experience and a great product and that's why you will always see lines at Chick fil A. read more

Chick-fil-A - Big ol line for Chick fil a - Fast Food Near Me - Fort Myers, Florida

Ordered 2-12 piece chicken nuggets waffle fries, Dr Pepper and a cookies and cream shake for my grandson's. And they wanted Chick fil A sauce. Well thank goodness we have the sauce at home because they forgot to put it in the bag!!!! Went through the drive thru that is ALWAYS CROWDED read more

I was apprehensive about another chicken sandwich. But to my surprise it was very good. Also has the peach sage (seasonal) was very good

I love how the employees add the hash browns to a biscuit and drink order to up the price when it clearly wasn't wanted. "Let's make that a meal for you"! No thanks. read more

Spent over an hour yesterday attempting to get lunch at this Chick-Fil-A location that is right off of Colonial Blvd. The line for the drive-thru gets backed up almost to the entrance of Aldi's almost every day. Although my wait time was far from reasonable, the chicken sandwich and fries were hot, fresh and delicious. I received all of the sauces that I asked for. Hopefully once the construction is completed on Colonial Blvd, there may be an easier and faster way to get in and out of the parking lots. read more

Horrible encounter with the store manager Yesenia. I ordered through the app and some of my items from the order didn't go through due to the app being faulty (which we realized after the fact). I picked up my order via drive through and immediately realized I was missing two items. I pulled up my receipt to confirm if I was charged and I was. The store manager was near the window so I asked if she could assist, knowing that the app didn't translate my exact order to their system, therefore it did not reflect on the print out, however I had the receipt showing I was charged. Her response to me was "we have no control over the app". I understand that and wasn't complaining about the app or the issue, just showing proof of payment so that I could have my missing side salad and drink. I even showed her the page I was viewing on the app which was showing an error page when trying to review the order. She continued to tell me that they have no control over the app and if I wanted my items then I had to pay again, and her exact statement was "maybe the app will refund me". I explained that may be an issue considering picking up my order will mark as order completed. She repeated her only offer to me which was to pay again. I asked for her managers number and she gave me an 888/800 number to call. When responding that this is a generic customer service line, however I am requesting the contact info of her manager or operation manager/regional manager etc., she denied me this information. Horrible service. She could've simply fulfilled my two missing items after seeing the proof of payment and let me continue on my day. Instead she was a headache and didn't have the necessary customer service skills to be in a management role. End of day, I drove off without my two items yet paying full price for everything. read more

Placed an order online well before breakfast ended at 10:30 but showed up just a couple minutes after 10:30. The manager refused to fulfill my order because they "didn't see my order" and asked me go to the back of the line to order lunch instead. Extremely disappointing especially since I do not eat chick fil a very often and I'm always hearing about how accommodating they are. What's especially aggravating is having waited several minutes to receive help in the first place and then being told I'm too late. My wait time for help could have easily attributed to the few minutes I was late. read more

First off I love Chick-fil-A. This Chick-fil-A for some reason opens at 6:30 AM. Always a long line at about 6 AM. I truly wish they would open earlier due to many of us starting our day before 6:30 A.M. Come on Chick-fil-A. read more

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They push for you to use your app. You order breakfast for pick up. You get there at 10:20. By the time they get to you, it's 10:39..." sorry unfortunately breakfast is over" ‍ The app asks you if you're at the store you click yes, however "their associates haven't rung you up" therefore the app is trash and so is their customer service. read more

Fast and amazing service! Food is great! Love coming here on my lunch break!! Thank you! read more

Chick-fil-A - ows a man eating a sandwich - Fast Food Near Me - Fort Myers, Florida

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I enjoy Chick-fil-A however this location discourages eating inside as nearly all parking spots are blocked. Drive thru is double wrapped around the building. read more

Mr. Admins needs to supervise his employees to ensure biscuits are cooked. The employees refuse to serve biscuits that are undercooked

This Chick-fil-A is has the worst customer service I have ever dealt with. After having a miserable experience at this restaurant I reached out to customer service and asked to speak to the owner. I never got a call from the owner. I got a call from an incompetent relations person who kept telling me he could only call me at 9pm because he works another job. This guy never follows up when he says he is going to and I still haven't gotten a call back from the owner as requested several times. Horrible place. Stay away. There are plenty of other locations that will do the right thing! read more

Chick-fil-A - Fast Food Near Me - Fort Myers, Florida

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Nightmare in fort Myers The whole operation close down the whole block because of the traffic to the restaurant if I could call that restaurant The people crazy about it which is the biggest secret for me all time I tried once horrible No taste at all It's actually nothing special But my concern is the traffic Not able to use the road by them because cars everywhere For this crap read more

The drive thru efficiency is unmatched no matter which chick fil a you go to. I was nervous pulling in because the line was long and I was taking a break during my four drive back home. In true chick fil a fashion it took 10 min and I was back on the road to get home in time to get my kids. Thanks for your workflow efficiencies ! The food was also great as expected. read more

This is by far the worst chick fil a i've ever been to. The girl who took our order didn't acknowledge us and stared at her ipad in silence the entire time. Then going up to the window there was 3 people outside and we had only ordered two drinks and they stood in front of our car while they didnt acknowledge us and talking about personal drama. It took at least 5 minutes for them to acknowledge us and ask our name and then another 10 minutes to be handed our drinks. read more

I absolutely love chick-fil-a food. But the location of this chick-fil-a and how busy it is, is a nightmare. Cars constantly piling up in the way of cars coming and going to walmart. I unfortunately will never consider coming back to this location because of the traffic jams here. read more

This is absolutely the worst chick fil a I've ever been to. From never getting orders right to the most disrespectful, rude, and argumentative employees (especially the managers).... Take your money to a chick fil a that will really be a pleasure OR go to somewhere else nearby. Plus, when you ask for something to be made right, all they offer is a free cookie. I recommend calling chick fil a cares to report this awful chick fil a every time they give you an awful experience. I'm not sure how else they'll understand that this location needs a new owner and manager. read more

I ordered the grilled bowl and I asked for no cheese with it. They remembered that, but the girl who took my order put down no hash browns with the bowl. I asked a manager to add the hash browns to the bowl and he gladly did that for me. read more

You might have to sacrifice some time to get out of the lines that build up before you can get into the parking lot but if you can take a few extra minutes out of your day to just walk inside, they have additional staff who are also extremely kind and helpful! I ordered catering last minute with a few last-minute add-ons as well and the time it took me to walk into the store and walk out, was less than five minutes. I was alone but without hesitating one of the managers, kindly took some of my heavy bags and helped me walk everything to my car. After a long day I was very grateful ! read more

You would think with all the kids working there that someone would make sure the orders are complete before sending people off to return and then deal with teenagers who don't care to be there. read more

Not sure why everyone lines up for the food. We parked and walked in. There was no wait to place our order and it was ready in a couple of minutes. The spicy chicken deluxe was moist and spicy. The grilled nuggets were tasty and filling. The restaurant was clean and the staff was efficient and polite. There is a playground for kids. read more

Been eating at this location for years. Never had a problem. I've seen some reviews about people getting upset because they don't open at 6am and being late for work?! Haha get real. It's your own fault for being late for work, not them. Love it when grown folks don't take responsibility for their actions. When I want CFA I get it regardless if I'm on time or late. I informed my manager and coworkers that I may be late and most of the time they don't care if I'm late, they clock me in, or they asked me to bring them some. Anyway you guys are my favorite store specially now nice you guys are able to get me in and out your drive through in less than 10 minutes and with my order accurately done. Keep it up! read more

I went to chick-f-la earlier today and the day before and I got Ashley both days & she treated me with the most kindest service, had positive attitude, was respectful. Definitely one of the best people that took my order. Had to give her a $10 dollar tip. I had left satisfied. May God bless her read more

Went here for dinner last night and the staff were young and friendly. The chicken sandwiches were perfect, hot and delicious. This is a smaller location, but clean. We had waffle fries and yogurt as sides and they were also very delicious. read more

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I'm only giving four because you guys do a great job but for your employees sake you guys need to get them out of the sun more! It's definitely affordable and could be easily fixed! read more

I am done with this location. I ordered on the mobile app and i get there to pick it up and they tell me there closed. Why did the order process then? The manager Bryce comes out to the car mumbling because he knows he makes no sense. Ridiculous, I will patronize the gulf coast location or 41 & cypress. read more

Surprisingly, we had a poor experience at this location. Placed an order via mobile app and had to circle around because items were missing. When we got back to the window to pick up the missing food items we were asked for a receipt as if the employee didn't believe we had actually ordered the missing items. After advising again that the order was placed via mobile app, the food was handed to us, no apology or thank you for our patience. When we got home we discovered the large fries we ordered were only half filled. I called multiple times and could not reach anyone. Called again 24 hours later, busy signal. Very disappointing. Will not return to this location when in town visiting family again. read more

This place SUCKS. They seem to only be able to get it correct when they're busy, which makes no sense at all. Come any other time when the line isn't full and they can't get a single thing right. Just left after sitting at the window for 5 min asking for TWO SPLENDAS and they look at you like that's some impossible task for them. Bunch of morons. read more

Amazing efficient drive through service and food was amazing. 4 stars though for a lack of tents to keep employees cool.. these people bust their rumps and i feel like more could be done. But all in all great service on the employee side! Keep up the great work guys!! read more

The staff is extremely rude and disrespectful! They cannot efficiently manage the line that backs up into the plaza. Extremely disappointed that this location has employees that aggressively argue and come after people which I had to experience with my kid. Thankfully not my neighbor location that sets a much better example! It was not my pleasure this time at all!! read more