Disgusting mold strawberries in fruit cup. The replacement fruit cup had leaves from strawberries. Sorry I don't eat mold or leaves. I'm sure they don't wash the fruit. Manager could care less. disgusting!!!!! read more

They are advertising a new sandwich call the "Jalapeño Ranch Club" all over their store so I ordered it to try it. I got all the way home and tea they didn't put in my JALAPEÑO RANCH, the namesake sauce of their sandwich. read more

very estrange lunch experience today at 304 Kellys Ford Plaza SE...I order 2 meals and when I got a drink refill (tea) I asked cashier if I could have a tiny bit of lemonade on my tea (no half and half just a tiny bit) I was told NOPE! and that I need to pay extra :-( I been a loyal customer since the first Chick-Fil-A opened in Tyson Corners (very long time ago), this was the first time I encounter myself in this situation, it was a little bit humiliating when I was told "nope!", no going to mention names just because this person probably didn't realized how customer service works, I understand I didn't pay for lemonade but was possible she could just add a little bit to my cup, YES it was... read more

We ordered 3 milkshakes on the mobile app. We didn't have to wait long which was great. The employees were nice as usual. Problem was, our shakes were leaking from the bottom and we didn't realize it until we were a few miles away. read more

This is pretty quick service in and out. We live closer to the one off of Belmont, but that usually is covered with teenagers being rowdy so I prefer this location a lot more next to the Kohl's. I'd recommend eating in here. It's nice and clean. I mean as a chain, so it gets the job done. read more

I'm a huge pimento cheese fan. I've been seeing commercials for their Honey Pepper Pimento Chicken Sandwich. I was not disappointed! It was simply a filet, pimento cheese, jalapeños which I took off, and a nice soft bun. I was running some errands so I didn't eat it until I got home. This coincidentally allowed the pimento cheese to melt a little against the warm filet. There was a slight honey finish with each bite. Incredible! read more

Went for breakfast and my chicken biscuit was disgusting and chewy, my hash browns were soggy and wet, and my peppermint iced coffee was made wrong with the peppermint chips in the drink. Never going to this chick-fil-a again!!!! read more

Chick-fil-A - ows a hand holding a cup of coffee - Fast Food Near Me - Leesburg, Virginia

Chick-fil-a has earned its spot at the top of the pack of fast food restaurants, owing to its consistent and fast service, high quality ingredients, and clean restaurants. This location has generally not deviated far from the high bar the brand has set for itself, however I have more frequently had issues here with getting the right order communicated to the employees. Overall, I still give this location high marks. read more

9/28, 10:50 a.m. Ordered the Honey Pepper Pimento Cheese sandwich (which was soggy) LARGE meal, received the large drink but received Md fries (not crispy, just soggy and oily), also ordered a Strawberry LEMONADE, received a milkshake instead. For service, person taking my order didn't repeat my order back to me so i had no clue how much my total was or if what i ordered was even correct, this Chick fil a used to be good but you can tell no one cares anymore read more

Things have improved significantly. I am a frequent of this location and they have really stepped up their efficiency and quality to match the demand of customers! Keep it up! read more

This Chick-fil-A location is near the Leesburg outlets and is super packed! As other locations, the menu offers their classic sandwiches, wraps, salads, breakfast items (chicken with a biscuit), and even desserts. My favorite item to get is the regular Chicken Sandwich, fried extra hard, with a request of extra pickles and more pickles on the side. The 1/2 and 1/2, which is the Sweet Tea and their regular Lemonade, is quite refreshing, and free re-fills are automatically included (just go up to the counter). What is neat about this particular location is that there's a woven basket by the trash where you can put in your unopened/unused condiments - what a great way to emit extra waste and regift for others to use! Plenty of parking, but tight with the other businesses adjacent to it. +regift basket for condiments +friendly staff +tight parking lot read more

I've never really experienced a Chick-fil-A that i didn't like.. this location is very friendly [ like all the ones I've been too ]. The customer service is awesome.. employees walking around asking if people need things and helping people with high chairs when their hands are full. The restaurant was kind of full for 7PM but this location had a lot of seating. read more

Chick-fil-A - Fast Food Near Me - Leesburg, Virginia

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30 minutes in the drive through, and the order was wrong.. no fries. I was thinking, "ok, worker shortage" but there were easily over a dozen folks in there. I just don't expect this at 6:40 on a Saturday evening. Unacceptable. read more

Love this fast food restaurant as the freshness of the chicken is great. Service at this location is very good and it is always very clean.

This is always my go for fast food. Service is always great, food always made to order and hot. but I've never seen such a dirty Chick-fil-A before. The tables were not cleaned between customer use. read more

You can tell everyone here LOVES their job! They work so well as a team and they communicate to get the customers served ASAP. They're commited to serving you. Even when they are standing outside in the heat, they offer smiles and suggestions. I tried the chicken wrap meal with honey mustard and it's my new favorite fast food meal! It's so fresh and healthy! It only cost $8 for my Large Drink, Fried and a Wrap. I saved one half cause it was so filling!! Will be coming here for all my lunch breaks. Only criticism is they need to figure out a more efficient drive through system since two lanes turn to one! But other than that, always a fantastic experience! read more

Chick-fil-A - Fast Food Near Me - Leesburg, Virginia

Easily the most inefficient Chick-Fil-A drive through I've ever been to. I should have just gone inside to order.

4 weeks ago I ordered lunch at the drive-thru and was given the wrong order. I ordered a spicy chicken delux with no pickles. I can't eat pickles and the sandwich I received had lots of pickles so I asked if I could have another sandwich. They said sure! One minute! I got my 'new' and 'fresh' sandwich and I was on my way. I arrived at my clients site and took a bite into the sandwich. Turns out that they simply removed the pickles and handed the sandwich back with pickle juice soaked bread. I called them to express my disappointment and the manager Danny apologized and said he'd send me by US mail, credit for 2 free spicy chicken delux sandwiches. Okay, I'm going into a meeting hungry but he is working to resolve my issue so I'm satisfied. Two week later and nothing received so I called back, he was out so I left a message for Danny. No response. I called back again and this time got Danny. Oh, sure he says what's your name and I'll post it as credit to the app. Two more weeks later and nothing. In the end, my visit to Chick-fil-A cost me more than $5 and the meal went into the garbage because they did not give me my order and I was unable to eat what they provided. I went to a meeting with an important client, hungry. I then wasted time by calling to resolve the issue and the resolution was to ignore their customer, twice. This is how they value customers and their money. Shame... read more

I work at a school nearby for students with moderate to severe special needs. We take our students to this chic-fil-a location several times per week to practice community based skills. The workers at this location have always been amazing with our students. I love seeing how they interact with our students, and how patient and kind they are when our students are having a hard time. I highly recommend everyone visit this location! read more

The staff are so polite and always helpful when needed! The have a good rapport with their customer and always willing to accommodate needs! High recommend this Chick-fil-A! read more

Spicy Southwest salad with chicken nuggets! Crispy nuggets or grilled...crispy my fav. So good! So fresh! Every single time I've ordered this...not a single piece of wilted lettuce (knock on wood) I'm kinda impressed with their salads at this location. It honestly seems like they make them to order?! read more

Not sure if management has changed but the service lately has really fallen off. Last 2 orders have been wrong at the drive thru and normally there is a long line but it feels like it's going slower than usual. Went from best experience for fast food to just like everyone else. read more

Seems like this Chik-Fil-A is starting to drop the ball. Not the usual quality and service. Didn't get my spicy chicken sandwich. Got a lame chicken and cheese. Step it up guys. Popeyes is coming out with their sandwich 11/3/2019. read more

The worst! I typically get grilled chicken minis from this location and I show up today and now the manager is saying that they cannot make them. And I'm assuming it's because they might take too much time or he just doesn't want to but I feel like when someone comes through and ask for grilled chicken minis then they should try to find a way to make that happen. read more

Always deliver the best customer service! Their frosted coffees are so good! I would also recommend the grilled chicken nuggets, they're just as good as the other ones and less calories. read more

Super packed for a Saturday and it was hard to find a place to sit with my parents. The line was short when we came in which was nice but the cashier seemed to be in a rush asking us over and over again what we wanted even though we said we needed just a second. Interesting, I've never experienced that before considering there was no one in line behind us. Shortly after the line grew extremely long and was out the door but by that time we had our food and found a dirty little table to sit down at and we had to clean it off ourselves. The one thing I did like about this location was that they had a basket to collect unused sauces which was awesome! read more

Ate here one afternoon and almost didn't because of the HUGE line in the drive thru and all the cars in the lot. Just thought it would take forever. We came in anyway because our son wanted his nuggets! We ordered and the food beat us to our table! Great service. Fast, fresh and great hot food! read more

I have never felt the need to rate a Chick-fil-a because all the locations I've been to have been more or less the same but AYYYYY this one deserves a special shoutout. One comes here to fuel up before the weekend craziness at Premium Outlets down the street, so it's always busy here but the staff is always nice. They even bring your food out to your table, which I don't think is typical of other locations. This lady walks around asking how our experience is and whether we need lemonade refills. This tickled my round self quite a bit even though I was sipping on a frosted lemonade. UPGRADEEE. Somehow this location makes it feel like we're deeper in the south near the Bible Belt too... Probably because stupid Hobby Lobby is just a few shopping centers over. Oh looky here, a liberal dining at an establishment with strong Christian values. Hi! read more

Continue to ignore feedback. Drive thru continues to be unusually slow no matter what time of the day, sitting still for up to 15 minutes without moving. What is going on and why are they not doing anything to solve it? I've started going to the other one off Loudoun Co Parkway read more

It's time to open up another Chick-Fil-A in Leesburg. I can never eat here for lunch because the traffic that lines up at the light is too crazy for me. read more

Service inside is great, everyone is always friendly, place is clean, good environment for kids BUT!!!! Their drive-thru is awful, the last THREE times i've been there they have messed up my order, each time was at different times of the day, it's easy to get it right when the person is standing in front of you, but when the person is in a car pulled up to their window, it is a crap show. Awful, awful, awful, drive-thru service read more

Not happy with them today. I go once a week for breakfast on Saturday before my kids music lessons. They look forward to it because we all love the chicken biscuit. Every week I try to order a decaf coffee but they never have any brewed. Always the same answer, "oh not right now but we can brew some; its takes 10 min." It's supposed to be fast food...not order your food, we'll make it and give it to you in 10-20 min. It's suppose to be ready to go. Just bag up and go to the next person. To top it off today we ordered two chicken biscuits. For some reason it took forever. We are in a hurry so as soon as our name is called, I grab the bag, we get in the car and go. I am half way to music lesson when I find out they got our order wrong. So no decaf coffee and now no breakfast. I paid $10.84 to stand and wait for nothing. I know what you are thinking. It's fast food what do you expect. Well it's the principle. read more

This chick-fil-a is starting to be terrible. You used to get actual chicken on your sandwich. Now it's just tough slim pieces of meat. I could go to McDonald's and get a better chicken sandwich for cheaper at this point. And every single time I go through this line and they ask if I want any condiments and I tell them it's never in the bag when I get to my destination. Kind of my fault for not double checking but I was always able to trust chick-fil-a with my order. Not anymore read more

Don't get it. Its only chicken and its pretty bland chicken at that. Not saying that KFC is great either but this place don't make me eat more chicken. I know a lot of people love this stuff but a good three piece at Popeyes beats it hands down in my opinion. read more

It's Chick-fil-a, the food is always the same and it always good. Customer service varies from restaurant to restaurant and this one isn't bad. I had one issue here, but I reported it to corporate and they responded well to the issue, so I'm good with this location. read more

Hit the drive thru on the way out of town. Typical Chick-Fil-A and typical service. The food was hot and fresh. No complaints here.

Clean restaurant. Fresh food. Fast service. Thanks to our cashier Daniel who helped to make salad dairy free by excluding blue cheese. read more

Chick-fil-A - Fast Food Near Me - Leesburg, Virginia

A bit more pricey but the quality of the food here is way much better than the MacDonalds and Burger kings of the world. In fact this is the only fast food joint we go to. Love their grilled chicken and fries; and their milk shakes are pretty decent too. Their spicy chicken sandwich (although a bit greasy) is pretty good too. On a side note, I would hope that Chick-Fil-A would stay in the business of making good chicken sandwich's and stay out of the world of politics. read more

What can you say about Chick-Fil-A? It is absolutely the best fast food place anywhere. The food is always fresh and hot and the service sets the standard for all others. Love the shakes and my kids love the chicken tenders and the new grilled options. Honey BBQ and Chick-Fil-A sauce are perfect as is the Polynesian with those wonderful waffle cut fries. If only it wasn't always so crowded! read more

Today my granddaughter and I were dropping off some used clothing to a donation bin right across from the Chick-fil-A restaurant when I noticed two employees cleaning up trash that people had discarded outside on the ground Both young men were friendly, with big smiles and not complaining about doing a job that they honestly, should not have had to do. It is important to note that this trash was not even on their property but across the street. Just another example of how this company cares about their community and are willing to go above and beyond caring for it. Great food, great staff and a great asset to our community. Just wish I had thought to get the names of these two young men for a job well done in representing Chick-fil-A. read more