You have to be very careful and selective here. Several items are bland and not cost effective. But after you learn the menu and try some items you will learn what to order and what to NOT order. Service is friendly but not good. read more

Chick-fil-A - Fast Food Near Me - Lombard, Illinois

came in practically in tears from a bad morning and Alyssa at the front made my day so much happier. They are so kind and friendly here. One of my mini boxes was missing some nuggets so they gave me an entire extra mini entree as well as a free dessert coupon. The place is clean, they hand out free mints, and it's easily one of the best customer service experiences you'll have. read more

It was a quick drive by, take away service. It was the usual spice grilled Sandwitch, with waffle fries and Coke Zero. They have maintained the standards, though the price has gone up slightly. read more

forgot a entire meal and asked for extra sause they gave me none very upset This ia BS

Stopped by here yesterday for dinner and tried the new Honey Pepper Pimento Chicken Sandwich and the Caramel Crumble Milkshake. The milkshake was okay but the chicken sandwich was amazing! Very friendly and fast customer service! Nice clean restaurant and good seating available inside and outside. Definitely recommend this location to all residents of the area. read more

Chicken is an enigma to me, even more so this place where the billionaire owner throws donations to modifying kids in secret while holding back fair pay and worker benefits in public. I don't get that. If straight forward old fashioned gender security is so important to fund secret conversion camps, why not pay the kids well? Another oddity with CFA: The food is expensive, extremely unhealthy due to excessive sodium and artificial ingredients, and somehow no one seems to notice these flagrant fouls of products and employees because My Pleasure covers all! I keep getting pulled into various locations, like this one, by my friends who go wild for the easy to use app, smart selection of crowd pleasing items, and incredible consistency from clean restaurants to personable welcoming staff. I have to admit the breakfast burrito is excellent not just for fast food. Random free stuff showing up in the rewards account easily paints over the rusty molded underbelly of aforementioned issues. I suppose when employees don't really try to unionize maybe it is as pleasurable as they remind us. The chicken sandwiches are up there at the top for many but Slim Chicken's cayenne ranch chicken sandwich at my number one. It will be interesting in the next decade to see how the big influx of bird chains, Raising Cane's, Popeyes, and more, influences this original hopefully motivating to address the skeletons in the closet. read more

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Love this location! Always enough room for a bigger group of friends! The food is always fresh! And the customer service is wonderful! Their staff is so sweet and friendly! Always ready to help you with anything you might need! Love their deluxe sandwiches! read more

Came in for a quick bite and easily experienced some of the best customer service in the food industry. From the moment we stepped in to order we were treated to enthusiastic staff, a clean, restaurant and reliable food choices. Upon finishing our meal, a lovely lobby attendant, Carlos, offered us hand wipes and mints (a service missing in most restaurants these days!). Hats off to the night manager on duty! You can tell he enjoys customer service. This location goes above and beyond to create a welcoming environment. read more

Objectively the best service I've received at a restaurant. And not as in "best service at a fast food place." Best service. Period. Aside from the fact that it was the best chic-fil-a mac n' cheese I've ever had, the staff were super friendly and attentive, and they even go so far as to put real flowers on the tables! This might be the last place left in America where people GENUINELY care about running a good business instead of just trying to take as much money as they possibly can from their customers. read more

Staff has a good system for peak lunch flow traffic. Employees are friendly and personable. I ordered the Grilled Chicken Club, fry, and 1/2 tea/lemonade. $14 Flavor of the sandwich overall was good, even without sauce. The chicken was actually a bit dry. The bacon lacked flavor, which is weird. Fries (L) were hot and awesome. The tea (M) was tasty. The lunch line went quickly and efficiently. Overall good experience. read more

Chick-fil-A - ows a close up of a sandwich - Fast Food Near Me - Lombard, Illinois

first time ever it took them more than 30 mins to have my to go order ready....they ran out of original chicken sandwiches . The customer service is always top notch. They gave me 2 free coupons for future use read more

Chick-fil-A - ows a restaurant counter with menus - Fast Food Near Me - Lombard, Illinois

Great service from Justin (Blonde Gentleman). Give him a raise, very nice, patient, and helpful when I gave them a large breakfast order. Keeps Chik Fil A great like it's supposed to be. Praise Jesus read more

I accidentally came into this parking lot yesterday while trying to get to Teriyaki Madness. I figured I haven't been to Chick-fil-a for a moment and had a taste for a snack. The guy behind the counter greeted me warmly and took care of my order right away. They were efficient and effective. The only suggestion is to update the menu to clarify that the waffle chips are literally a bag of chips, and not made in house fresh to order. It can be a bit confusing. I also ordered 8 pieces of chicken nuggets, which were delicious, and their zesty Buffalo sauce is better than fresh ones at other restaurants. I'm blown away by how fresh the sauce is despite being in a container. This location is super clean and with plenty of chairs and tables for those who opt for dining in. There's a drive through and plenty of free parking on premise. I'd recommend this location to anyone in the area looking for Chick-fil-a, fast food or fried chicken. read more

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Chik fil a has some of the best salads! My go to is the Cobb salad. On top of a fresh bed of greens, it is loaded with chicken (grilled or fried), corn kernels, cheese, bacon, hard boiled eggs, and grapes tomatoes. I always get the avocado lime ranch dressing and it pairs perfectly with this salad. It also comes with charred tomato crispy red bell pepper croutons and man are they good! Definitely recommend trying this if you haven't already! read more

Chick-fil-A - Cobb salad - Fast Food Near Me - Lombard, Illinois

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While Chik Fil A is not as popular here as it is in Florida, I made sure to find one as soon as I moved here 3 mo the ago. Chik fil A always hits, never misses. Deluxe spicy chicken sandwich, waffle fries and a lemonade (regular or diet) just excelllent fast food. And don't ever forget your chik fil a sauce! read more

amazing food, amazing service, amazing everything! the staff is so kind! thank you all so much for all you do!

Service was awful. David is rude to delivery drivers and inconsiderate of their time.

Always consistent. Food was delivered nice and hot. Very good service at this location. It was also clean. The staff was constantly walking around cleaning up and picking up trays and garbage for the customers read more

Your food is pretty good but we have to break up. I have finally grown tried of missing food in my orders. I get mistakes happen but they are constant and if happening to me then it is happening to other people. Todays order was missing a sandwich, a fry, a salad dressing, straws and utensils. I only ordered food for 3 people so it's not like it was a huge order. You have to do better but you will have to do it without me. PS - I had to break up last year with the Chick Fil A in Oswego, IL because of mistakes that could not be corrected. I also tried to go to your website today but it appears to be down so I could not leave a complaint. read more

Chick-fil-A - ows a receipt for a restaurant - Fast Food Near Me - Lombard, Illinois

Hallo just got shocked. Trying to pick up food was and I was there on time and waiting order was not ready hall is empty only few car drive through. The is girl who have glasses she was mocking at me I don't understand just higher people who willing to work read more

They gave us the wrong order twice. Wish they would double check and make sure before they hand it off.

Another great chick fil a. Food fresh and tasty as expected, service great, and no complaints. You get exactly what you want with the consistency you expect. Clean restaurant and friendly workers. read more

Came to this Chic Fil A for something small in the morning before we had to be at a job site. It's hard to find something open before 9 am that isn't a Starbucks. The cashier Cort was really friendly and helpful. I like that this place isn't packed either in the morning either so we were essentially in and out. This place also has tons of parking too which is really great. Wouldn't mind coming back. read more

Chick-fil-A - Fast Food Near Me - Lombard, Illinois

First time coming to this location and definitely MY LAST TIME COMING HERE TOO!!!. this one employee was being super rude while I was ordering. He kept rolling his eyes towards me and my friends and just making us feel awkward. We asked if we could get a cup of water and he totally ignored us and just walked away he proceeded to take other people's orders I wasn't able to see his name tag but I'm glad my friend saw his name tag when we were ordering his name was Uriel!!. Terrible service from him and super rude towards other costumers too! read more

horrible service. one dude in particular seemed to not be very helpful. Was able to catch a glance at his name tag. uriel. he was very rude and not polite. One of my kids even told me how they saw him on his phone while on the job. does he really get paid just to be on his phone while working? unbelievable. He seemed to be distracted half the time just looking at that filthy device. read more

Clean, good service, good food. Everything a Chik-Fil-A should be!

Love this place definitely recommend such great service!! The food is amazing. Tables are always clean

Drive thru was quick for once. However being fast doesn't mean there won't be mistakes. Drive thru worker repeated my name back to me yet handed me a drink for another person. So then I had to go inside and ask for a new drink. Worker didn't apologize for the mistake. Very inconvenient when you're trying to go through the drive thru quickly on a lunch break. Your workers are supposed to be friendly and that was the least friendly experience I had. Do better read more

Poor store. Apparently they don't do grilled filet on salads due to it being a test store to simplify the menu???? This has not been an issue at any other Chick Fil A. Anyway a bit strange. read more

It was a late, hubby and I wanted to go someplace to sit down for a quick meal and MC D's wasn't gonna cut it. So we finally stopped by this place off the main road (Butterfield), we pass by this place so many times. Now I knew we were coming in late so I was expecting rude customer service to get us out of there because they will be closing soon. The parking lot setup was kind of weird one way around; I'm not use to that. We came here almost 20 minutes before they we're closing. I have to say....I'm very impressed of this place. It was still clean and the food was fresh and served hot. The cashier was friendly and pleasant. They all say "it's my pleasure" when you say Thank you. They have these little containers of Cheerios by the utensil station. I guess for the little ones for them to munch on...no, no, no, that's for the kids honey put it back! They also had some easy music playing in the back ground and they have a kiddie indoor playground as well. When we sat down in a booth, I notice we had privacy as the walls were nice and high and they also had fresh flowers in a little vase, not wilted yet which is a nice touch. We both had the deluxe spicy chicken sandwich with waffle fries. The chicken was hot, spicy, juicy and crispy...not a lot of breading which I like. I would get this again. The topping of veggies was cold and fresh not warm and soggy like some places serve. I really like the waffle fries, crispy in the outside and soft in the inside, not at all greasy. They still had the potato skin on it which I don't mind. I also like their little Heinz ketchup packets of your option of dipping side or squeeze size clever. We didn't feel rush to leave after we ate and how nice of them to say good night to us when we left. Overall, it was a good experience and the food was good. I like cluck, cluck this chick will be back here again! read more

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I'm actually so mad I never write reviews but I am so hungry and they messed up our order. First the guy couldn't hear me even though I was saying it loud enough. Next at the window they give us the wrong order even after we said this wasn't ours!! I'm beyond mad and won't be going here again if the workers are this clueless. I paid for more than what I got. So terrible. read more

30 minutes between meetings Chick-fil-A is 5 minutes away from the office. I ran out and grabbed a spicy chicken sandwich meal that came with waffle fries and a De Pepper. The Spicy chicken sandwich is tasty, but 2 days in a row I drank pop (My Bad) read more

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My daughter works here. She likes being there, however, they do not fulfill promises of her be promoted, in addition she recently turned 18 and eligible at a higher hourly wage, only to be told she needs to work 20 hours when they schedule her 19.5 hours. I have to question a faith based company who treats their employees this way. Note: this was a review I started 2 months ago, yesterday she was terminated. She voiced her concern, managers did not listen. They placed her outside in 100 plus degree weather with promises of a break every 45 minutes. Nope, that did not happen, because her team lead came out to relieve her saying she can't take it/be outside, leaving my daughter outside from 5pm to close. This happened for every day she was there during the heat wave in Chicago in June with 100 plus temps. Shame on you Chick-fil-A!!! read more

Very good customer service I may say. Every customer was taken care of accordingly. The reason I gave 4 stars is because I got seltzer water instead of soda. read more

Chick-fil-A - ows a counter with menus - Fast Food Near Me - Lombard, Illinois

customer service was great! employees were friendly and polite. the only problem was my friend's chicken sandwich- severely lacking in pickles. we opened it up to find one. a bit disappointing... read more

The only Chic Fil A restaurant i've ever been to where the employees are rude. First and last time

Dangerous drive thru. Their warming hut door swung open hitting my car. No apologies from the worker who open door. Bad management

This location is my favorite Chick-fil-A! The staff is super friendly and the food is consistently fresh. I ask for a lot of accommodations on my drink and they always do it with a smile and get it just right. I love ordering on the app and doing curb pick up. They have 2 designated spots right by the drive thru. The app and signs are easy to follow. Highly recommended. read more

Jorge and Dante were absolutely amazing and so nice!!! Thank you! Also the food was great

Amazing service and amazing food. Despite being super busy in lunch rush, everything came out quick and correct. And the workers just provide amazing service read more