They need to review and audit their Saturday morning manager. I was trapped in the drive they for over 20 minutes!!!!! This is unacceptable and they need a figure out a way to move cars to designated slots in the events meals are not ready. The city should review this as well! There should be absolutely no reason a paying customer gets trapped in a drive thru because management ultimately can't manage and get orders out in a timely fast food manner. read more

I always place my order in this chick-fil-a and they are always fast & on time! Can't complain about any chick-fil-a areas TBH~

The line in drive thru is always so slow They mess up orders all the time The employees are moody and always look bothered The service inside sucks you don't exist if you sit there and eat GO TO THE ONE AT CERRITOS MALL waaaay better service read more

This specific location sucks donkey nuts. Never manages to get delivery orders right, plus their food isn't fresh like other locations. Might as well make the drive to Cerritos location if you really want Chick-fil-A. read more

Went to pick up my mobile order and my drink was over flowed all over the top. I had to take the time to clean it up. If you could keep that clean you'll rate higher thank you read more

I ordered a 12 count chicken nugget in the drive through (that took 30 minutes just to get through) and these are the nuggets I get ?? It's like I got the crumbs of the batch. I normally have pretty good experiences at chick fil a. This experience might be the last time I come here. You're losing a long time valuable customer. I will miss you chick fil a read more

Chick-fil-A - Fast Food Near Me - Long Beach, California

Hey i love this chick fil a. But you don't gotta shirk people on their fries, man. :(( this was so disappointing. read more

Chick-fil-A - :( poorly portioned fry. - Fast Food Near Me - Long Beach, California

My family and I came out and had such amazing customer service and was so impressed on how fast food came out even though the line at the time was long . Anthony was especially kind and helpful. read more

Chick-fil-A - Fast Food Near Me - Long Beach, California

See all

Slowest drive thru I have ever been in EVER! I will never come back again and this is just 2:30 not even busy time I don't think they even care because nothing changes but the line is always full so why do they even care to change anything they don't need me read more

The young gentleman workin on sept12 around 2:00PM on the drive thru was so kind and patient! Great attitude!

Awesome drink holder... it's really doing what it was designed to do. Get on your game Chick-fil-A. McDonalds food sucks but at least their drinks stay in the holder and don't fly all over the place. Thanks for soaking my car floor in coke! read more

Chick-fil-A - Drink holder sucks. - Fast Food Near Me - Long Beach, California

I really love the food at Chick-fil-A. I just wish there was one closer to my home, because it seems like when the kids want to eat out, they want this place and of course...kids seem to always want what's not easily accessible. Can't say that I blame them, though. They are a healthy alternative to other fast food choices out there. The sandwiches are not greasy and neither are the fries. The only thing that I don't care for is that they don't put salt on their fries. So I have my own alternative; I put salt in the ketchup and just dip. If you salt the fries, it just rolls off, so this is my go-to, because I love salt on my fries. Not salty, but something has to be on them. Anyway, yes they have some major lines, both inside and in the drive-thru, but their lines move rather quickly. Think about it...whether you are dining in or taking your food to go, you will notice that they have a HUGE staff on hand at all times! You walk into McDonald's, Carl's, or Jack and you can count on one hand how much staff they have; sometimes on a few fingers... Chick-fil-A, on the other hand has AT LEAST 15 people behind the counter, and that's a minimum. I LOVE and APPRECIATE the TEAMWORK! Everyone works together, INCLUDING the managers and that says quite a bit. Managers arent "kickin' it" in the back pretending that they are above everyone else. I believe this is why they are super full all day, errday, lol! Great customer service and orders are 99% correct (I've had one wrong order in the many, many, many, many.......many years that I've been a connoisseur of Chick-fil-A!) They immediately fixed it, without having to argue with them like you have to do with other establishments. read more

Is it just me or does everyone crave Chik-Fil-A on Sundays? This location has a drive-thru which is constantly busy but they get folks through pretty quickly. When I have a choice though I generally prefer to dine inside because hello free refills on my sweet tea! I usually opt for the the #1 combo sans pickles. You can upgrade your bun to a wheat bun for only $0.40. I also love the endless sauces and the ketchup packets that you can actually dip into. And of course, no chik-fil-a meal is complete without a soft serve cone! read more

Worst chick fil a. Got stuck going to this location because the others close at 9. My son requested it so I figured I'd try it again. No matter when you come to this one you wait 30 minutes easily in drive through. Worst, slowest service. Worst run chick fil a I've ever been to. Won't come back read more

This place is always packed & rightfully so. Customer service here seems to always stay friendly, and you can tell that they train their employees well. I have never had a wrong order here, and they always make sure I get the proper sauces that I desire. The quality of food here is always great, super tasty, and doesn't tasted so processed like many fast food competitors. The only issue (not their fault, really) is how inconvenient of a location it is based based on entering and exiting. Also, if the drive-thru line is long, good luck getting out of that place. A lot of other Chic-Fil-A's in the area have double lane drive thru's which obviously help cut down on extended traffic line. I'm also glad that Chic-Fil-A is about to open up a new Long Beach location by the traffic circle. read more

I'm not really a Chick Fil A person but the service and Cobb salad was so good! The young lady named Dásha was so helpful and attentive ! I'll be back for sure read more

I got the mini chicken sandwiches and omg it was super duper greasy !!!! The box in itself was sooo oily! The little sandwiches were cute but to me it didn't even seem like it was fully baked through. The only thing I would appreciate from them was the girl standing outside in the cold taking our orders. I don't really think that was needed but that was good customer service. read more

Chick-fil-A - Mini - Fast Food Near Me - Long Beach, California

Hailey Gonzales is not only beautiful as ever, but she has outstanding customer service. It pains me to know that she doesn't chase after people anymore to give them the correct meal. if you want to experience great customer service, and see a beautiful queen with a smile as beautiful as Heaven's gates... check this location out! Don't look into her eyes... it's a language of its own! read more

Chick-fil-A - Always and forever... Bear - Fast Food Near Me - Long Beach, California

I stop going here because all the time I go they always mess up my order and they don't care at all today I decided to give it a try because I was craving it and I went to drive thru and the guy order it right I got two deluxe meals large and only gave me back 1 and luckily I checked and fixed it for me but noticed they still messed up for getting me regular fries instead of large NEVER GOING HERE AGAIN read more

In terms of getting your order right, they are the worst Chick-Fil-A's around. Last 5 times (which were over the course of the last 2 months) I have visited they have messed up my order: Grilled Nuggets - Forgot the sauce. Yogurt Parfait - forgot the granola and spoon. 2 instances of Market Salad with dressing. Forgot the dressing. Grilled Chicken Sandwich meal - forgot the fries. the FRIES. I recommend you go to Cerritos or Seal Beach or anywhere else if you want your food order to be correct. read more

worst chick fi a ever!!! super slow service and food is never fresh. nick, ashley, and romeo need to do better, i always see them yelling at their employees it's so sad and embarrassing like do better! read more

Love CFA. Love the food. Love the ambiance. But out of all the CFA I ate at, this place must be the worst of the worst. I don't understand why but maybe because of the location. All CFA I ate at, are all tidy and clean except this branch. Parking structure right outside is dirty as well. I used to manage fast food chain and its the management Responsibility to clean the vicinity of the restaurant. I dont mean to sound gross but right after my family ate, we saw a guy throwing up right outside the door. So we went inside and inform the crew but they are too slow to respond. Goodness.. it's a fast food. You are supposed to act fast. oh well I will never coming back here again read more

Disgusted by finding hairs in my chicken breakfast bowl. Very disappointing, will never buy anything from their again. read more

Chick-fil-A - Disgusted by finding hairs in my chicken breakfast bowl. - Fast Food Near Me - Long Beach, California

See all

I ordered a curbside pick up and it took longer than normal but I didn't mind the wait because I saw that their drive thru and dine in was busy but they gave me a cookie and brownie for the wait. Thank you guys for your hard work! read more

If you look at my original review of this location it was a 5-star review. I thought they had great customer service until today. I went to use the restroom and when I sat on the toilet it was leaking from the bottom and got my pants soaked in toilet water. when I told the manager about the situation she just offered me an apology and dismissed it. I'm livid right now! I'm driving to work in toilet water soak pants and the managers could care less. Not only is it unsanitary it's disgusting! read more

Pretty run down and pretty busy also. In-n-out is next door, go there instead. I'm no entitled boomer but compared to most locations the employees all seem like they'd rather be playing fortnite. The fries are also undercooked and under salted. read more

This is my go to location however the past few times I've gone have been horrible. The workers are very rude. I hardly ever get the signature "my pleasure" when I leave. Then I ordered a large fry and this is what I got. read more

Chick-fil-A - Not filled fried - Fast Food Near Me - Long Beach, California

See all

I don't normally rate or write about any fast food restaurants but today I experienced something (I'm not sure if he is the manager) but the way he communicates with his employees wasn't professional at all. Especially when you have costumers waiting in lists and you can clearly hear his voice. The way he talks to them is not professional at all. He could of done it better. read more

this is by far the worst chick fil a i've ever been to. i've been here a couple times and every single time i came there's this certain girl that is always rude i just forgot her name. besides the employees being rude they take forever to bring out the food and the food is always cold. Today u went through the drive and i was sitting there for 30 mins!!! read more

Every time I come to this location I ask for 3 BBQ sauces with a meal. Every time I get 2. Kinda sucks that you know have to dig through the bag of food in front of the drive thru window checking to see if they gave you what you asked for. You then have to wait until they realize the same person they just handed food to us still at the window waiting for the 3rd sauce. read more

Found hair in my fries. Workers are not very considerate and seem to be careless with food and orders. Lines are always too long and when its time to be served the customer seems to be too rushed to get everything they want. Did not have a good experience and do not recommend it. Just go to the Cerritos Location. read more

Chick-fil-A - Waffle fries with employee hair in it. - Fast Food Near Me - Long Beach, California

Usually love Chick-fil-A but my favorite peach shake that I wait for every summer is not the same. I've gone to two different restaurants and they no longer are putting peach chunks in the shake. Very disappointed. read more

This place has changed a lot from the days when we used to visit going to college. The service is still great. Food is fresh and the quality is top notch. I highly recommend this Chick-fil-A. I only wish my Chick-fil-A was as fresh tasting and great as this Long Beach one. read more

Very unfortunate went through the drive through and as the guy handed us the drinks the lids weren't on so they spilled all over the car and made a huge mess. Then when we got home our meals weren't correct and we weren't given the sauce we asked for. Just make sure you check before your bags before you leave this location because clearly they do not check. read more

We finally had time to try Chick-fil-A for breakfast last weekend. I had the egg white grill, which has grilled chicken, and it was delicious! My roommate had the breakfast platter, which has biscuits and gravy, scrambled eggs, and crispy chicken breast. For a fast-food place, it is pretty legit (and filling) for a breakfast plate. The only downside was the coffee. It was pretty bad. It was bitter (even after 2 packets of sugar) and had a sour aftertaste. McDonald's coffee is way better! read more

STRIKE TWO for this location. The first time I came, I ordered a sandwich and they completely made it wrong, only giving me a bread and piece of chicken(was suppose to have bacon, lettuce,cheese). I just left this location and yet AGAIN they ruined my experience. I had grilled nuggets and I found a hair on my chicken! GROSS. Do they not wear hair nets in there?! I will not visit his location again due to my experiences. read more

Chick-fil-A - Hair on my chicken - Fast Food Near Me - Long Beach, California

I got a sandwich today and the service was horrible I ordered a spicy chicken sandwich and they gave me a deluxe chicken sandwich and charged me extra I also asked for chick Fil a sauce and they gave me buffalo I wouldn't recommend ordering from here. read more

This location is clearly the reject location because employees looke like they be hatin their job. Wither that or most of their staff have fled to work at Raising Canes. Also, what's up with the condiments. There's never anything available, and when you ask they give you just 1 pack for a 30 count chicken box!!! read more

I went to chick fil a today at around 9:55pm. I was unaware they closed at 10:00PM, yet that shouldn't be a cause for concern. At the counter Isaac was helpful yet denied my request for lemonade as I watched his coworkers pour lemonade in to a cup from a jug for the drive thru. He became impatient because I asked my kids what they want to drink a few times and they were unsure since we always get lemonade. I understand you are closing soon, but if they can accommodate to other guess with lemonade from a jug, that should have been done for us as well. Next, when we got out order we decided to stay to dine in because the dinning room was full, again still unaware of the closing time. At this point, Alyssa said " We close at 10 but feel free to stay until 10:15 and then you have to leave because we are closed", as we began to eat our meal. As if the first two instances werent appalling enough, at 10:15 the STORE MANAGER, Quincy came to kick us out. He said " We are closed, you are welcomed to eat on the patio outside but you need to leave". And I let him know my kids and partner were finishing up their meal and he said we could gather our things and eat outside because the had to close. Wow! I just could not believe this behavior from CFA staff. I have been a store manager of a couple of restaurants and I have also been a bar tender and a server. We had to wait for the guest to clear the dining room to finish our closing duties and we will KINDLY let them know we are close. NEVER have I or any establishment I've worked at, told anyone explicitly to leave. Aside from that, the janitor was rude to my partner for trying to exit the building from the main doors instead of the side door. CFA is well known for excellent service, that was not my experience. read more

In something of a running gag for these guys, Cows begging people to eat more chicken is the order of the day. Their wish is my command. You gotta love their advertisements and their slogans. It's da bomb! I thought all Chick-Fil-A are all the same. Damn, I was wrong. For instance, there was a running gag that me and Cidne W. started on whether or not Micky D's would allow Big Macs to have wheat buns. I was wondering about the same thing in regards to the original chicken sandwich in this place. Guess what? They allowed you to change the buns! Yep, I was able to customized the buns from the grilled sandwich to be put on my original sandwich, plus on top of that I was able to add in tomato and lettuce along with the usual pickle. Whoa! That's what I like. What's even cooler about this whole deal was that instead of foiled wrap, the sandwich comes in a black box container in this location. Sleek! Very nice as I was thinking it was not possible. Oh, another thing, the lemonade is awesome in this place. I used to think Skooby's at Hollywood got the best lemonade in a fast food place, not anymore. Chick-Fil-A rocks on that. They got the best lemonade in town. The chicken sandwiches....fabulous! Delicious in any location. Grilled or original. They are to die for. The fries are good too. They have plenty of dining tables available as it is spotless. The people who worked there are always smiling and courteous. It looked like they enjoyed their job and not miserable like the other fast food joints. Can't imagine working in fast food places, but these guys seemed to be in good mood whenever I'm in. If I only have one wish is that they would be open on Sunday. But alas, as it was well documented, the founder is a very religious man who believes in the sabbath where Sunday is a resting day. Oh well, because I usually want to get my chicken sandwich fixes on weekend. I'll just make sure to make a mental note that Saturday is the only time I can do it. If you are missing out by going to Pinkberry or Famima!!, please don't think about the calories for one day and cover to Chick-Fil-A. It will be so good you won't remembered that you are on that stinky diet. ---------------------------- Personal Note: The Review of the Day 2/1/07 read more

Chick-fil-A - In Front of the Restaurant - Fast Food Near Me - Long Beach, California