How do they do it? No matter which Chick-fil-A you go to they are impressive. It reminds of TGI Friday's in the 70's-80's - they are all the same - menu, food quality, service, etc. What ever they do to train their staff or, wherever they find them, they need to share with the rest of the Country. They are attentive, hard working, non-complaining and dedicated. They do it all right, thank you. read more

I went there tonight because I had free nugget coupons. I got 2 eight fried nuggets, a kale salad, and fries. the nuggets are always good. the kale salad was really good. the fries are the same. the staff are always friendly. read more

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How could you ever write anything negative about Chick-fil-A. They have the most delicious food and service beyond belief. Whether yo dine in or get it to go the food is always fixed to perfection and delivered with friendly service. The chicken is so very tasty and hasn't ever changed no matter which location you visit. read more

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My daughter and I had a good visit to the Springhurst location. They were extremely busy as it was lunchtime. Every area was popping at the seams. Yet, in true, CFA fashion, they handled it well! Our food was made quickly and accurately. We enjoyed eating on the patio. Although it was in the midst of the drive thru and parking lot, it felt like its own oasis. It was super clean as well! During our shirt time outside, we saw both a server and manager check the tables. Great job, Springhurst CFA!! read more

Chick-fil-A - Fast Food Near Me - Louisville, Kentucky

I went to Chick-fil-A for lunch with my Aunt Peggy as we were running errands together. I live in Florida, and was visiting. We were excited to go to CFA because we both appreciated the quality of the food and didn't mind the higher than average fast food prices because of that. When we went inside, I saw what I expected to see: the same colors I expected, the counters, the registers, the young people tending the registers.... What really surprised me was that there was no play area! my eyes literally searched for it all around the building. The restaurant was even in a mall type area with many many stores, though each had an outside entrance. I did see children in the restaurant, so I didn't think it was because of the population of the area and I knew there were many many schools around.... Oh well I never did figure out why they didn't have a play area so here's my warning: if you are a parent and you have small children and are expecting a play area in a Chick-fil-A, there are Chick-fil-A's that do not have play areas! Perhaps I just don't visit Chick-fil-A often enough to know if this is common. BTW, the service and the food were brilliant. read more

What can be said that hasn't been said? Great community philosophy. Amazing customer service. Happy employees. Great pricing. Nice occasional tweaks to menu items. Fun promotions. Closed on Sunday. read more

Great food great service and they move the line quickly. I wish they had a mobile order lane like some of the other stores.

Chick-fil-a is one of the few fast food restaurants I go to. This morning I stop there before heading to work. I think this was the first time I did not enjoy my experience or the food. I went through drive thru. The person helping me on the speaker clearly could not understand me. First he got my name wrong then he misunderstood my order, a chicken breakfast sandwich, for a parfait. Not sure how. Those don't even sound similar. He did however repeat my name and order so I could correct him a few times. Once I had my sandwich, it really did not taste good. I don't know if the time on it had expired as it wasn't very fresh. Also the taste wasn't good. It made me wonder, have they changed the ingredients. I can't believe I'm giving them such a low rating. But this visit did not meet up to their normal standards. read more

I ordered a milkshake to go........ never got it never got asked what I'm waiting on for 10 minutes I stood there in the chaos. There's hombres gettin asked to leave for already collecting 5 of the same order? And I can't get a milkshake? Place needs to figure itself out yall can have the 5 bucks fake Christian's or whatever u claim to be read more

Food...Always and consistently good. Service...Again, always & consistently great! Ambiance...Everyone is happy and eating and talking. Parents and kids, sports players and friends. It's a happy place. The same goes for the employees, always happy!! read more

Went there on Saturday morning for some breakfast sandwiches. As usual the team was friendly, the service was fast and food was as hot and good as expected. read more

I had TERRIBLE service from Kayleigh. She was very disrespectful when she handed me my food. I asked for extra sauce and she got an attitude with me... she should be fired. read more

The food was good and the people who gave me my food were very kind! My downside was the person who took my order was so rude. I believe her name was Sarah, but she very snappy and a little aggressive and kept interrupting me as I was trying to give her my order. She just seemed very rude for a Chic-fil-a employee. read more

Good food Fast and friendly service Fair prices I like their ethics Closed on Sunday read more

Food was cold. Staff was rude. Worst Chick -fil-a I have ever been to. Won't return! read more

My family and I stopped in here the other day for a quick lunch. Got that spicy chicken sandwich meal is fantastic the girls get their chicken nugget meal they enjoyed it this place is just solid all around great customer service good food good family atmosphere read more

The solid standby - combo #1 chicken sandwich with waffle fries and drink. It is consistently cooked and a large piece of chicken. Today I added on a peach shake, which was delicious. I was in a bad mood and it made me feel better to pump peachy sugar into my system. The dining room is not open today. Orders are taken by staff in the drive thru using two lanes. Be prepared with your order because you won't make it to a menu board before ordering and paying. Credit card payments are accepted and use a machine that allows you to run the card. The young kids are masked up and in uniform, and thankfully they've installed several fans above them. Before you make it to the window another employee confirms your order and that you've made payment. This must help them ensure the bags coming out of the window are in the correct order. Bags are passed out of the window from a tray so that you can grab your bag and go. Most of the parking lot is marked off for curbside pick up so we drove to a different parking lot to find shade and eat in our car. read more

This is my go-to Chick-fil-A if I'm ever with my parents. I used to go to the one on Shelbyville before work, but either one is great! I came in around 9:45 on a Monday morning and there wasn't a line for drive thru so I had no problem walking across the lot to get to the door. I found parking easily too! Sometimes it can get tight when they're busy on weekends. No line inside, so I went straight to the counter and ordered the 4 chicken minis and a side of hash browns. The guy was rather smiley at the counter. One of the girls was just putting out the fresh flowers on the table. She was also in a great mood! Food perhaps took a minute of two to come out. I didn't wait long. There were a few people dining in. Elderly people, a mom with her young daughter, people eating alone, construction workers, and young kids who must've been college-aged (JCPS is already in session, so I'm assuming they weren't cutting class). The place was clean. I've never been there early for breakfast, but I was surprised to see quite a good number of people eating in there. It was pretty quiet in there. Quiet enough for me to hear the instrumental piano version of Nothing But the Blood that they were playing in the background ! My favorite hymn. I'm assuming the franchise provides music? I've heard instrumental versions of hymns at a Chick-fil-A located somewhere in between San Francisco and Napa when I was in California years ago. Everything tasted good! The hash browns are crunchy! My chicken minis were free through the app and are always delicious! I've had the burrito before and the biscuit which are all very good. Their breakfast is always a good choice. Make sure to download the app. They have rewards on there now. Here's a tip: the manager of each location gives you free coupons on the app. I learned this in Columbus as i used to visit more than one Chick-fil-A. I now stick to one location, but it's a great way to rack up a bunch of freebies! read more

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Dreaming about the new hot honey pimento sandwich since I got it. Wish it was year round!! My only complaint about eating in is how packed it is, but they can't help that! Also frosted Dr. Pepper makes my soul happy + Sunjoys are delicious even though I've never liked lemonade and tea together. I get unsweet tea to make it less sweet though. Also their Mac and cheese is to die for with that crispy cheesy topping... yum! read more

I love Chick fil-a and so does everyone else apparently. If you plan to go at mealtime expect a crowd and mealtime can be longer at Chick fil-a because people like it that much. I'm not a fan of chicken and breakfast options, but I love everything else including their shakes. Services is fast, FRIENDLY, and efficient. They correct problems with no hassle. They move people through the drive through very quickly in a nice way. It really seems like the people working here enjoy working here, enjoy the people they work with, and enjoy their customers. This location - as it relates to getting on and out or parking - is not exactly optimum, but they make it work. And the chick fil-a sauce is good with the chicken and fries. read more

Chick-fil-A - Drive through - Fast Food Near Me - Louisville, Kentucky

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Need I say more!!! Chick FIL a is sweeping the nation and with good reason their chicken is by far the best of any quick serve restaurants around I would take this Jesus sauce any day of the week and cannot wait til they get us a local 1 other than Allen Park read more

Chick-fil-A - Chick fila deluxe n fries - Fast Food Near Me - Louisville, Kentucky

Just trying to get a homeless veteran a meal. Explain the situation to the person in the drive-through you would think that they would understand a day like Veterans Day but apparently no so I try to order a meal with the next person at the drive-through she said oh yeah we do have a Veterans Day special where you can get a meal I ordered it and then go through and they charged me I'm not going back to Chick-fil-A because if you don't respect your veterans you can only be so Christian read more

i genuinely believe this location homophobically targets its customers and makes their orders wrong. on purpose. Every time i go it's me and 1 straight (or just not openly queer) friend. Their service is fast and the worker makes good customer connection, their order is always correct. Mine, however, is almost always wrong in multiple ways and takes a lot of extra time to come out. I will admit, a lot of the workers went to high school with me and bullied me there so it isn't surprising but this is a RESTAURANT... not high school. Anyway, one time me and my friend ordered the same thing for an experiment. My sandwich had tomatoes which i requested off of it, there was no straw and my drink (a dr pepper) had very little syrup in it. it also took forever to come out. my friends was perfectly normal. The point is, this location is bozo's galore lol... from the service to the vibes and customer service. and i get that as an openly queer/trans person chick-fil-a isn't the best spot but a girls gotta eat and i shouldn't have to be harassed anywhere I go when all i wanted was food! thank you and goodnight. read more

it was very delicious and i thought that it was very clean and staff were okay however one of the workers make a mistake and in our order and was very rude read more

Like most people, I love me some Chick-fil-a! This location never disappoints me or let's me down. While it is always busy, service is quick, friendly, and top quality. Everyone at this chick-fil-a is super kind and try to make your experience the best it can be. They definitely uphold the standards you would expect from CFA. The dining area, restrooms, and outside of the building are always very clean. I visit this location the most, and I'm never disappointed. Tip: download the Chick-fil-a app! You can frequently get free food via the rewards section. read more

always clean employees are great this is an r Afro all the business having problems great great

Awful. The manager is a flake who doesn't acknowledge complaints. Longest drive thru times in the industry! After sitting for 22 mins in the drive thru - I get home to cold food and a chicken sandwich that 1/2 was tossed out because of unusually chewy pieces in it. Last time I'll ever dine at Chick-fil-A. Too many bad visits! read more

Another visit another 5 stars! Stopped in to a different location and still got the amazing service you expect. Ordered our regular meals for everyone and then added on a thing of chicken noodle soup for me. Told him extra broth if possible. Pulled around to the front and they confirmed that's what I really wanted. It was so comforting on my sore throat. We will always return! Keep up the amazing work. read more

Friendly service and good food. Yes it's fast food But they have nailed customer service to a T. They get you in and out as quickly as they can. I know there was a report that their drive thru is slow but that is just not the case. Even at their peak they are friendly and make the wait as best they can inside and out. Their food is always hot. They check the order and send you on your way. I love their grilled club, spicy sandwiches and nuggets. They have good tea. I don't agree with their beliefs but I respect them but will disagree on their stance to the gay community. I wish they were open on Sundays but again I respect their decision. Go try them out. read more

Once again another incredible experience at a Chick-fil-A. This time we decided to sit at a table (before ordering) and starting a mobile order. The store was incredibly busy so I wasn't sure what to expect but wow was I floored at how fast they served us. Upon placing the order on the app to getting it delivered to our table, it must've been only 5 or so minutes maybe less and once again they were very very busy. I don't have to comment on the food, you all know just how on point it is but do yourselves a favor and next time you guys visit a Chick-fil-A try their mobile ordering feature. You sit at a table that says mobile ordering, you order, then sit the phone on the circle table number (I'm assuming it has an nfc chip or something) and boom you are set. Especially if you don't like waiting in lines, this is for you! For as long as the quality maintains I'm going to continue going to Chick-fil-A and I know the great experiences are also going to continue. read more

I changed my opinion of this store after spending a couple of afternoons killing time with lunch and work. Mobile ordering is great if the Management fills your order correctly. If you have to check behind a manager to make you are getting what you have paid for then there is a problem. Booths and chairs need cleaning it looks like profits must be so good some caring for the image has become lax. Heck I'm the Duke but that won't last long I'll find somewhere else to lunch and pick up food for others. I stop at this location when I'm in the east end Westport Road area. read more

Chick-fil-A - Fast Food Near Me - Louisville, Kentucky

there was a spider in my milkshake ruined the experience and will not be coming back. the workers were immature laughing at my name and got a stare leavening so i felt very targeted and i think the arachnid was on purpose read more

Chick-fil-A - Chocolate Milkshake - Fast Food Near Me - Louisville, Kentucky

I LOVE CHICK-fil-a: I especially love there fry's... there fry's are so good.I love they taste... it goes forms crispy good coding to a soft potato!.!.!.! read more

We brought a bus of kids today right at lunch and all workers were super nice, helpful, and fast! Great experience. The manager made sure we were taken care of. read more

Waited over 35+ minutes in the drive through line, ordered our breakfast order well before breakfast ended. Told we can't have the food we already paid for and waited 30 minutes for. read more

Chick-fil-A, pretty explanatory.. right?! I am NOT someone that eats fast food, but Chick-fil-A is an exception! This location proves it by it's constant line of cars in the take out line and parked! The inside is always clean and friendly with smiling faces and fresh aromas of their famous chicken!!! The chicken sandwich with the phenomenal Polynesian sauce is a must do!!! And if your dining in for breakfast, the chicken minis with the chick-fail-A sauce is a go to!!! These quick pick ups keep my belly happy :) Chick-fil-A, you had me at "my pleasure". read more

I am a middle school special education teacher. I brought my students here for community based instruction. The staff were always incredibly kind and inclusive. They were always patient to let my students order in their own way, and pay as independently as possible. My students really enjoy coming here for these trips, and learned a lot from it. Thank you for your support ! read more

I am a fan of Chick fil a and I like to visit this location frequently, but it's a little disappointing that they usually get my order wrong. I was there today and ordered 2 market salads with 2 light balsamic vinaigrette dressings for each salad. Unfortunately, when I got home I realized that they had given me 1 light Italian dressing for each salad (not sure where the confusion happened). Still love chick fil a, but I'll have to give this review 3 stars since this has not been the first time this has happened :/ read more

Ever since this location has been re-opened all I encounter are issues. The employees are inattentive, the bathrooms are dirty, and the wait times are extremely long. The employees place orders on a shelf and trust anyone to take them. My order was stolen so my wait time was more than 30 minutes for my food. The last time I was there, I waited 30 minutes for curbside but they employees left my order on a shelf and forgot about it, then proceeded to serve me food that was not at all fresh. They did not offer any kind of solution and I did not get compensated when filing a complaint in the app. I am trying to give this location a chance because it has always been my favorite but these issues keep happening every time I visit the restaurant! A remodel was not at all worth it if we have to sacrifice good service.. I am so so personally disappointed by this as I live 30 minutes away and it's hard for me to make it out to get Chick-fil-A. I guess I will have to go the extra mile to get to Middletown. I would not typically leave a review like this one, but I have reached out multiple times on the app and I am not satisfied with the result. read more

Chick-fil-A - ows a broken toilet in a public restroom - Fast Food Near Me - Louisville, Kentucky

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We frequent this location at least once a month. It's near my sons doctors office so this is always a treat for him before school or an afternoon snack. I most recently ordered via the app and was super excited with this service. I was able to submit our order via the app, pay and walk in and pick up my order. This is great for busy moms like me. I wouldn't have had time to stand in line, or sit in drive thru line when I only had 10 minutes to get to my sons doctors appointment. I was in and out in less than a minute. This allowed me to feed him and make it to his appointment. Love this mobile ordering option! Time saver for sure! They also have the option to bring it curbside. I've used this at another location. read more