Drive-thru moves at lite speed, don't even think it took five minutes and each person said my name correctly after the 1st person took my order. There were two cars in front of me before I even got to the window and my for was brought to me so I just pulled out of the line.. Great job folks? read more

very unorganized. Each person is expected to memorize the menu. Additionally, the lanes for 1and 2 are the most confusing system, as some folks are waved on and move between each line- moving us farther and farther behind other vehicles that arrived after us. I will not be visiting this establishment again. read more

This Chick-fil-A location is perfect for most of my work days in the Manassas area. It's great to have the confidence that I can either swing inside or go through the drive thru and be taken care and on my way often in 5 minutes. My food has been delicious and they often send treats on the mobile One app that keep me coming back. I may be an addict haha. Also, the staff has been friendly and focused when handling my orders. The outside servers taking orders during high traffic times have been cheery and polite no matter what time in the morning or afternoon I have come by. read more

Damnnnnnn!!! This place has probably the fastest drive thru in the world. They got a person taking order, A person you pay, A person give you a receipt, A person give you food. I was in and out 5 mins tops....Talk about some customer service read more

Hands down the best chick Fil A around. I will always make sure I stop by this location, the food is always fresh and the service is quick. They never fail with making sure your order is right, make sure you bag has napkins, sauces and straws. Didn't give it another star because sometimes their emplees are not so friendly, for the most part the usually are! read more

Chick-fil-A is so good the employees are so nice and kind there always so funny and I love the cow theme

My husband and I took 5 kids to this place for a lunch. As soon as we sat down, a person behind our table spilled orange juice but didn't clean up the mess or called somebody to clean up. So my husband told one of the workers that someone spilled on the floor. When we got done eating, my kid got up and slipped and hurt his knee. Finally someone came out and clean up the mess after my husband told a cashier about my son slipped. My son didn't get hurt much but what if he slipped and hit his head on the floor. This wouldn't have happeded if somebody came out to clean up the mess earlier. read more

I can't believe I'm about to write a review for a fast food chain, but here we go... I didn't feel like eating my usual of a salad for dinner tonight, so I decided on something that was low-cost and yet still tasty: the greatest fast-food chain of them all, Chick-fil-a. So boom, I pull up and the drive-thru line is wrapped around the doggone restaurant, I contemplate going inside, but I changed my mind because the music on the radio was good. I get in line and it's moving so quick...I look and they 2 people working outside. That's right, no speaking through an intercom, a worker took my order via an iPad, then another grabbed my payment method as I pulled slightly forward. As I talked to him about my amazement of how unique the experience was, he said "this is more personable right?" Yep! By the time I got to the window, they were handing me my bag. I mean whoa! Fastest & most personalized experience ever. I think this tops the time I ate inside a chick-fil-a and they had workers walking around like waiters, refilling drinks and etc. My experience was so positive I called the store and spoke with the manager about it. read more

Today is National Chick Fil-A day. This place was PACKED! The drive thru line wrapped around the building. Chick-Fil-A was more than ready. They had employees taking drive thru orders in the parking lot! Inside was organized chaos. They had five register lanes open. Even with all of this chaos, I was able to get in and out with hot food in 10-minutes! It was amazing! With such a large crowd, Chick-Fil-A was still paying attention to detail. The cashiers were still smiling and friendly, the restaurant was still clean and well stocked. It was the most amazing display of good management I have ever seen! Bravo! read more

I love Chick-Fil-A so much already. Every time I got no matter where they have consistently good food, service and clean restaurants. As an example of good service I came in this one 5 min after breakfast ended and they still served me. They even checked to make sure they still had what i wanted + hash browns before telling me it was okay. Then they brought me the wrong sandwich. Lol. But they realized the mistake before I did and switched it out fast. Sorry I can't speak how well they cater to kids because I don't have any and I've never been in the play area to see how clean it is. I don't think I've ever had a terrible experience at a Chick-Fil-A. There was one small incident at the Bristow location but that's for a different review. read more

I don't know what is going on at this Chick-Fil-A. They don't seem to want to carry the full menu that can be found at all other Chick-Fil-As in the area. During Lent, they do not carry the fish sandwich that all other stores carry. Now they tell me that they are not carrying the Frozen Coffee drink because they have some sort of "Agreement" with the nearby Starbucks! WTH? read more

Since we are heading into March Madness, I'll use a college hoops analogy: If Chick-Fil-A were visiting my home court, my fans would be chanting "O-VER-RAT-ED" Their chicken sandwich is OK, but extremely overpriced. I do like their nuggets and strips. Their waffle fries are rather bland, but there is something about Chick-Fil-A mayo. I don't know what it is, but that stuff added to fries is awesome. But none of that makes me want to sit in the ridiculous lines that you see at Chick-Fil-A during lunch and dinner. The service is typically nice but it can be slow, especially in the summer when the teeny-boppers are getting ice cream and shakes. And I've gotten some of the worse service in my life at the Chick-Fil-A on Liberia (not this one) The lines are more manageable at breakfast however, so I decided to give them a run for breakfast this morning. I ordered two breakfast burritos - one sausage and one chicken. The service was super polite and quickly brought my food for to the table. The chicken burrito was OK, but they should use grilled chicken. The breading on the fried patties gets lost in the filling and just adds calories with no extra flavor. The sausage burrito was a bit better, but still a bit on the boring side. Both burritos needed salsa AND buffalo sauce to add flavor. Now before I get assaulted by all the CFA fans, please remember that 3-stars is "A-OK", and CFA is definitely OK. I'd come back for breakfast ... although if it were a choice between CFA and McDonald's for breakfast, there's no question that I'd choose the golden arches over the cartoon cows. read more

This is my favorite fast food restaurant to eat at its so clean! The tables are clean, the chairs are clean and even the kids area is clean the employees are amazing this place is overall my favorite the only negative is that it's too good so once you eat it once, your stuck with it! (In a good way) read more

FIVE STARS. I'm really surprised I hadn't gotten around to rating this place. First, Let me respond to some other reviews. I saw one about them being racist: They aren't. I've seen Spanish people work here, and I know they had a black shift manager (who actually will be included in my review) Second: Closed on Sundays. Yeah. They feel Sunday is the day of rest and don't want to force their employees to work on the day God said to rest. You know, they are a "Christian" food chain. Everybody knows that. To not recommend this place, or to downvote this place because they are closed Sundays, when you LOVE their food is stupid. You're stupid. Thats all I got. Now on to my review. Alright. A few months ago it was pouring outside. they forgot to put sauce in my bag. I drive around, and get out by the dumpsters and the guy (black shift manager) comes running out in POURING storm weather, I'm talking thunder, lightning, it's a waterfall outside, to give me my Sauce. Are you kidding me? Who does that? AWESOME GUY AT CHIC FILA DOES THAT. THAT'S WHO. Next. I've noticed them doing this thing lately where they put employees on the outside to take up your order. Ive found it speeds up the ENTIRE process. The people are well dressed, and their personalities and attitudes are awesome. They ask for your name. I was, "Mr. Tim". "Have a great day, Mr Tim!" Thats awesome haha. They make everybody feel like a somebody. Which if somebody was having a terrible day, that could be the one thing to turn it around. (And make them return, so it's awesome for business.) The food. Do I really need to write about the food? It's CHIC FIL A. Its GREAT food. I've never had a bad experience with the food here, or with the people. SO. Good people. Great service. Awesome Food. That about sums it up. read more

Awesome food, awesome service. Hot fries!!! I usually don't have an issue with the quality and freshness of food. Always friendly at the window and the drive thru moves pretty quick! *update* I had one bad experience with the Chicken Salad Sandwich. The bread wasn't toasted all the way, so it didn't taste good read more

A big THANK YOU to this location. Everything is spot on, every time! I have had so many drive thru errors with the Sowder Village location, that I drive out of my way to hit this one! I appreciate the way they operate their drive thru during peak business hours. I know they must be paying more employees than other locations to have top notch service...the previously mentioned location does NOT do this. They are saving money in wages, but they show it in the service. read more

This location is fantastic! Jason and Mani are great, the staff is attentive and overall good people. They come outside rain or shine, hot or cold, to take orders via tablet which speeds up the drive-thru exponentially. I've seen them go at speeds up to 115 cars per hour! For comparison, the local Taco Bell struggles to hit 60 cars/hr. And the food..... hello!?!? Everything is tasty, but you already knew that :) read more

Only complaint is that on a busy day the drive through can be a little cramped, but that can't be helped, due to the small parking lot. Still as delicious and organized as ever! read more

I was surprised by the very friendly service but I knew I would like the food. It's about 99% chicken here but its all good. I actually had chick fil-a for breakfast as well and that was really good too but this lunch was impressive. They've got a little play place for the kids and the atmosphere is very bright and friendly good job all around. Technically this could be 5 stars but I don't rate that for a fast food chain due to the lack of skill it takes to cook the food or deliver service but still very nice place read more

Chick-fil-A - Front lobby menu and registers - Fast Food Near Me - Manassas, Virginia

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Fuck this cfa. I ordered my food an hour in advanced to be delivered to my job for my break. The food never showed up. I wasted my break sitting there waiting for my food to show up. Why couldn't they call and tell me they were no longer going to deliver my food. I could have gotten lunch some where else. Now I have to wait another 4 hours to get out of work. read more

When I go to Chic-fil-A, I head into the experience with pretty high levels of service excellence expectations.... I mean, McDonalds service would be unacceptable there. I wasn't in line for too long before I was able to place my order. I took the kids to settle in at a table and before I could turn around, a server was at our table with the tray. wow. The food was great, everything was fresh. nice. a short time later another employee approached the table and asked if she could refresh our drinks.... the kids ran off to play.... she returned and offered to clear out table..... thank you so much! I was very pleased with the experience, my expectations were exceeded. I found myself responding to the employees in a more friendly and positive way- much different than the crappy mood that other fast food options can induce. Thank you Manassas Chick fil A for being so service oriented. It's appreciated!! read more

Always love going to this Chick-fil-A location. The management AND employees are GREAT! Food at all locations are same but the service matters more. This location on Sudley Manor is amazing. They always treat their customers with respect....they treat you like family. They're always busy and this is why. Again, I cannot say how amazing they are. They deserve beyond 5 stars. Keep it up Sudley Manor Chick-Fil-A!! read more

I will Have to for the first time give a 5 star rating!! This location has the fastest drive thru, the most well mannered employees I've ever dealt with, and a fantastic management team. Not only do they care about their employees from what I've seen, their customers are top notch to them, I feel important as a customer. I hope they open back up soon from the remodel to the drive thru. Keep up the great work Chick Fil A read more

I never do drive thru for the specific reason, they always get orders wrong... made the mistake of going drive thru to save time, get my order repeated to me... it's what I want. I get home and they dont give me the correct sandwiches and the wrong sauces. I love chick fil a but their drive thru always is a disaster with getting orders wrong read more

Very service oriented. Staff is 100% friendly/polite. Service lane is awesome-very quick. And I like the menu too with only one EXCEPTION-TOO MUCH SALT IN THE CHICKEN!. Corp should consider cutting back on it given what excessive salt does adversely to one's health. read more

I love the food, and the service is always the best! The place is always packed but they always find a way to make you feel like you are the only one there. read more

This Chick-Fil-A is not just an ordinary fast food restautant. All the workers here who interact with customers are professional. The cashier will make sure that he/she understands your order correctly before making the payment. They also deliver the food to your table once your order is ready! When I was looking for a place to sit, I found some of the tables dirty - seeing my expression, a worker immediately told me that he is going to clean the tables for me although I was fine with sitting wherever. This is a fast food restaurant with fast order and cheap sandwiches(& other food) but it cannot be compared to McDonalds and Burger Kings. Their Chick-Fil-A and Polynesian sauces are my favorite! read more

This is definitely a horrible chick fil a. i was very clear that i wanted diet lemonade and ranch. guess what. i didn't get my ranch or my diet lemonade??!! what's the point of asking if you want sauce if you aren't going to give it? how else do you expect me to eat your dry ass grilled nuggets? i am highly disappointed in the people working today. And a regular lemonade? i am NOT suppose to drink with sugar. what if i was allergic ? just poor service all around. maybe it's because you make your employees stand out in the ridiculous heat. you are the only chick fil a that i have seen make their employees catch on fire outside. i would not recommend to a friend. read more

Great food. Great service. Even if the line is long, the process is really quick. The biscuits are inexpensive and delicious!

I just want to give a 5 star rating to best crew members and there managers for quality customer service experience and making mine and family meals on on time and hot ready the three people who really deserve pay raises are eliason for taking our orders Johanna for her friendly smile that's brighter everyone day Eduardo for asking us how was our meal all in all my family and I had an amazing breakfast and lunch keep up the awesomeness work yall done cant forget about the kitchen crew for the hard work in making customers orders right for all crew members who have work in the heat I commend yall for making sure everything goes smoothly during rush hour and dinner hour always stay hydrated keep those hungry people begging for more meals your customer for life ayanna Baker and antowon Baker read more

ive been starving all day and i finally have the chance to go through chicks fil a drive thru and once i get home i see this.. lots of fries missing. very sad.. im sad and hungry read more

Chick-fil-A - Fast Food Near Me - Manassas, Virginia

I stopped going to this Chick-fil-A along time ago because their drive-through service is horrible...And the Food is mediocre. I decided to give it a try again tonight and see if anything had changed. Apparently Chick-fil-A no longer takes cash. Cash is legal currency but Chick-fil-A refuses to take cash. At least this Chick-fil-A does. So my family and the two friends that were with me will no longer be going to Chick-fil-A. read more

Always fast with service, always friendly with customers (from what I've seen). The only reason I didn't give all 5 stars is because there have been 2-3 times just recently that I have ordered at the drive-thru only to realize once I was already on 66 that something was missing altogether from my order. read more

I've been to several Chick-Fil-A restaurants. This one rates amongst the best I've ever visited. The facility is beautiful and well maintained. The staff personable yet professional and the food is well prepared and delicious! Whoever owns and operates this franchise needs a pat on their back!!! read more

I am Chick Fil A fan. I have been eating almost all locations in VA. This location has to be the best Chick Fil A in Northern Va in Manassas area. Everyone works so hard to serve all customers come in and out and leaving restaurant with great smiles. Food always fresh and ready before you even grab utensils for dine in. Same as drive thru. So efficient!!! Gotta love this Chick Fil A on Sudley Rd operated by Jeremy Smith. Donno where he gets all these great employees from...hehehehe. Jeremy Smith done a great job with hiring and operate this location awesomelyyyyy. read more

Service is always top notch! Very friendly, accommodating, and timely. Not to mention the place stays spotless. I love it. The kind woman I always see in the dining room, Kathleen, has an eagle eye for anything amiss and I've watched her tending to every table, fallen waffle fry, and wadded napkin. Very happy to come here with my family. read more

I have never had a bad experience at Chick-fil-A until tonight. They usually have great customer service and I love that. Tonight, though, was a completely different story. I went to the drive thru and they had 2 employees outside with the tablets to take orders. There were 2 cars ahead of me that had already placed their orders. The one girl told me that the male employee would take my order (maybe she didn't feel like taking any more orders...I don't know). So instead of taking my order, the kid walks around the building. When the girl saw that he wasn't taking my order, she did not take my order, she just went to the car that had just pulled up behind me. So I left the drive thru line, and as I drove around the building, the kid was back there drinking a soda. Had he said something like, "I need to get a sip of my soda and then I'll be right with you" I would've been ok. But the fact that he just walked off and was chilling behind the building, and the girl didn't take my order either, really ticked me off. That isn't the typical customer service that I have come to expect from Chick-fil-A. On the positive side? I saved myself some calories and money! read more

This place is really racist! I saw the employees go to every table and ask how they are and can I help and they would jus skip my table only bc I look young and I'm Spanish all the tables around me were white !! I'm a server I know how every thing works ! read more

The most spotless fast food restaurant I have ever seen. Even more impressive - they will bring their food out to you. It's also the first fast food restaurant I have seen with those nice dinner mints. Staff is friendly and the food is good as always. Their milk shakes are on par with frosties (and possily more fattening....). read more

Literally the best Chick-fil-A in country, in my opinion. They are so fast through the drive-thru, the service is impeccable, and they get my order right every time. I've gone to others in the area and this one exceeds them all in terms of customer service, speed, and food quality. read more