Great costumer service and loved the free ice cream! Everything was very clean; floor,tables, and play area.

This place is incredible. I got my food very quickly and my friend and I got two free cones out of no where. 11/10 service.

Always yummy ! I love going there in the mornings for their little mini biscuits with honey drizzle ! Also, I love their chicken sandwich and chic fil a sauce ! Delicious ! Drive thru line always goes fast! Will return !!! read more

Chick-fil-A - Mini biscuits with honey drizzle - Fast Food Near Me - Maple Grove, Minnesota

No refills stood waiting for a drink and was passed by 3 times by a girl. Lots of eye contact no service! Worst experience at Chick Fil A ever Food was good. Ambiance was fine. read more

Chick-fil-A is a good option even when trying to stay focus on nutrition goals. The grilled nuggets are always juicy with good smokey flavor. The chicken sandwich goes great with their own Chick-fil-A sauce. Secret tip... Throw the fries in the air fryer when you get home for extra crunch. This location does really good with the wait time on their mobile orders. I was in line waiting and decided to do a mobile instead because it was taking a while. By the time I ordered and switched lanes, I still received my food before those in the drive thru lane. read more

Chick-fil-A - Order 1 - diet lemonade, medium fries, grilled 12pc nuggets Order 2 - lemonade, medium fries, chicken deluxe sandwich - Fast Food Near Me - Maple Grove, Minnesota

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I've had many great experiences here. The staff is quite friendly, they often check in and ask about drink refills, and they offer the quality that you would expect from Chick-fil-A! read more

Ordered the market salad with the spicy filet chicken and a side berry parfait Must admit one of the better fast food salads I have eaten Since it was ordered for our lunch at work- my phone ate first so no pics The parfait was yummy but very sweet This was my first time eating here, will have to try a sandwich next time read more

Consistently brutal from a staffing perspective and in a city where everyone eats out, the staff lack the tradition 5 star service. read more

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If you have the Chick-fil-A app, I highly recommend ordering through the app and doing Mobile Thru. There is a line next to the normal drive thru line for mobile orders only. You place the order on the app, click 'I'm at the restaurant' when you arrive, scan the QR code in the lane, then move up to wait for your order. Most of the time, there is a long drive thru line and I save a good amount of time doing Mobile Thru. I was surprised they offered a lane just for Mobile orders when I first visited this location as I've never seen that before, but now understand it is a must! I really like how much of a time saver it is. A few of my favorites are the Breakfast Burrito, Breakfast Grilled Chicken Sandwich, Chicken Tortilla soup, and their Grilled Chicken Sandwiches. The offerings are mostly the same as other Chick-fil-A's, except this location includes the special Mobile Thru lane for mobile orders. The employees I've encountered are all friendly and professional. Thanks to all the employees that have to constantly walk outside for the mobile thru lane, you're great! There has been some cold days recently and they have still offered mobile thru. I'm not sure if this is ever shut down during the winter or not; every time I've visited it has been open. Luckily the delivery point is close to a door so employees don't have to walk too far to deliver your order to your window. I haven't went through the regular drive thru lane or went inside this location yet but hope to someday soon. read more

Chick-fil-A - Found a chocolate chip cookie in my bag I didn't order. I'll probably end up actually ordering it next time as it was a nice treat - Fast Food Near Me - Maple Grove, Minnesota

Ordered extra pickles and only got one extra. Really Chick fil A fries are cold. I pay a premium price for this food I expect it to be fresh and good. read more

Rowdy men in the dining room. Swearing wild behavior! No one came to check on the dining room. Many families and young children. Had to complain. No one at any time came to check on the dining!! The food is good. But we will not come back. read more

Ordered the Cobb Salad today and it came with the avocado ranch sauce. The salad was fine, but I thought the chicken was a bit salty? I don't remember it be this salty last time when I had the chicken wrap. Service again was excellent. Thank you! read more

Chick-fil-A - Cobb Salad. - Fast Food Near Me - Maple Grove, Minnesota

Love the food offerings and shakes. By far the friendliest and most efficient service of any fast food restaurant I've patronized. Love the rewards offered through the app. read more

I went thru the drive thru and a very nice young lady stood out in hot sun and took my order. Due to how very hot and humid it was she could easily have been out of sorts or hurriedly rushed me. I wish I had her name but I do not. I have been a chic-fil-A customer for a lot of years. I had the best customer service ever at any restaurant from her. When I got to window and food was handed to me, I asked the lady who handed me my food to please tell the manager what I have just typed here. I wanted to give her a shout out. My food tasted great also. read more

We came here to get food for the road before the three hour drive and we decided to go inside to order take out inside of the drive thru. Their drive thru is different that they have a regular drive thru and then a mobile order pick up line. Overall service was quick inside for us to order and get our food. They have a play place and the inside is clean! Overall our food turned out the way we expected when getting chick Fil a ! read more

This chain used to be the industry standard for fast food. No more. For example, they downsized their Dream Shake to one, smaller option while charging more. You can't even get a larger size option at any price. The shake is more lemonade than ice cream which makes it watery.. The chicken sandwich is its usual salt lick. This chain has gone downhill. Gotta find another go to place for good fast food. read more

Service is always quick. Very nice they have a mobile order drive thru line, you order ahead then scan a QR code and the food is ready when you drive up there. read more

When I pulled up, I was worried because the drive through line was pretty long. But, they are so efficient, it is unbelievable. I was leaving with my food in about 5 minutes. Per usual, the staff was friendly and the food was good. The speed was remarkable though. read more

Only had breakfast. The McMuffin is my gold standard: the egg is fresh, cheese is melty, bacon is crisp, and English muffin has crispy nooks and crannies, just like a Thomas English muffin. The same at Chik-fil-a is soft and squishy. The egg is spongy, cheese still cold, muffin soft instead of crispy. It's perfectly edible, but not something that I would ever crave like a McMuffin. read more

Chick-fil-A - Bacon egg cheese muffin - soft and squishy - Fast Food Near Me - Maple Grove, Minnesota

Good food. Good people very nice, they do say "my pleasure" a lot... don't know about that... The place is nice too all the cows saying eat chickin funny I want more then two Chick-fil-A sauces with my sandwich and fries tho read more

I love when my sandwich or burger looks like this...you see that bun...it is not squished, that makes me happy. Our order was missing the two chocolate milks we ordered, but Lenny, the employee who brought us our order went back and got them right away for us. He was hustling during the busy Saturday lunch hour---you've got a good employee there! read more

Chick-fil-A - Original chicken sandwich - Fast Food Near Me - Maple Grove, Minnesota

On this visit I was most impressed as I would expect from all of their restaurants. The most delicious chicken sandwich I ever had. They always have awesome customer service. "My Pleasure" the restaurant is always clean. They have a play area for younger children 54" tall or less. I tried their diet lemonade for the first time- very good. Our family are regular customers and have never been disappointed. read more

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Outstanding people and service! Amazing professional, personable experiences with high quality food! Thanks so much!

I have a dream criwspy choken and dilicoous froes I wold must definitely come bak and thaunk yu warkers four my foud

To be frank, I was walking around and I saw this Chick-fil-A. So I decided to try their ice cream cone: different from Mac Donald's, less creamy. The staff looked like their teenagers, who, by the way, were doing better than me when I was their age. Smoke parking, many families and nice seating outside. read more

Chick-fil-A - Fast Food Near Me - Maple Grove, Minnesota

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Billy and Jilli are awesome. Very caring and kind people! The best Chick- Fil- A there is !

Messed up my order twice and was very rude about it.! They didn't even give me all my money back.

Hey we all know Chick-Fil-A is known for their chicken sandwiches and never being open on Sunday. Luckily, the chain is pretty consistent with food, however my favorite item is their new cheese sauce, it tastes like fondue! Why they put it in such a big square cup though I'll never understand, it's so hard to get all the sauce when it's tucked into the corner of that weird container. Anyway might be with this location is I have never gotten an order correct. Something is always left out, always. Annoying! read more

TLDR. We were singled out because of race by a customer, which caused an employee kick us out of our curbside space while we were eating. Assistant Manager said we were were being too sensitive. Corporate did nothing and was largely uninterested. Operator never called to address the issues. Seems like Chick-Fil-A's bigotry is as strong as ever. We went to the Maple Grove location for the first time. As usual at all Chick-Fil-A's during Covid, we ordered curbside and enjoyed our meal in our car with our two young children. It was about 6PM and it still wasn't too busy. As we were finishing up our meal, the car next to us was picking up his order curbside. The gentleman made mention to the employee (who was black) referencing our "ethnic background" and how he was not comfortable talking to us.. The employee said that she would take care of it. She then comes around to our car and says we aren't supposed to eat in the car and that we need to leave. Keep in mind that there are several other cars in other spaces. This white guy singles US out and the employee allows herself to be manipulated into kicking us out. One wonders why she didn't talk to other people who were eating in their cars. I hate playing the race card, but it really looks like it. I immediately called the store and the manager named BJ, came out and we had a conversation. We were able to find the employee who asked me to leave. If you can believe it, she lied about telling us to leave. She has the stones to lie to my face with her manager present. I mentioned that the customer's complaint seemed racial and the manager's response is that because the employee was African-American, this couldn't possibly be a race issue. Really? The employee's being a minority neutralizes the fact that customer was racially motivated to single us out? It's completely absurd. Said that there were limited spots and that it was understood that customers should not stay in the spaces if it is full. The store failed to list that clearly and needs to do so. Also, this so called "understanding" that customers were supposed to leave the curbside space immediately after receiving the food order is news to me. I called customer support in Atlanta and aired my grievance. The gentleman was polite, but was clearly just there as a PR measure. He didn't seem particularly interested in hearing me and wasn't at all upset at what happened to my family. If I were a customer service representative and a call like this came it, it would definitely upset me and worry me about the damage it could do to my company's branding. The representative asked if if the Operator of the store could call me. I said that I was happy to share my feedback so they could fix this slew of issues. Did the Operator Nancy Christman call me? No, she did not. Given the problems that Chick fil A has with their PR, this isn't something that is a good look for them. I'll NEVER go back to this location again. The brand itself is severely damaged in my eyes and we rarely go to any locations anymore after this ordeal. read more

Don't tell anyone else But I've been three times lately. Shhhh...our secret, k? Should I feel bad about going to Chick-fil-A? I don't like their politics or religion, but I like their chicken. The first time that I was ever at one was in St. Louis a number of years ago before all of the controversy and picketing. I remember thinking that was the best fast food chicken sandwich that I have ever had and that someone must have shoved a ray of sunshine up the ass of the guy at the counter taking my order. Fast-forward a couple of years and I notice that they have opened locations in Maple Grove and Bloomington which I drive by frequently. I was hesitant to go back given the brouhaha that took place since my last visit in St. Louis. As my friend, Sam W., wrote "I finally bit the 'fuck you, you homophobic chicken handlers' bullet" early this week and went back to see if it was good as I remembered. Got the spicy chicken sandwich my first time back. As good as I remembered. I don't give a shit if it's authentic or not - I just know whether my tastes buds are saying yay or nay. So much better than the chicken sandwich at Mickie D's or Burger King or the like. The manager came by and asked me how everything was. Well, I'll be damned; I've never had that happen at a fast food restaurant before. Second time back, I got the grilled chicken nuggets. Nice option. Everything is fried or comes with a bunch of carbs at the competition. Staff person came by and asked me if I wanted a refill on my soda - for free! Whoa! Mind blown. Third time back today, I got the spicy chicken biscuit breakfast sandwich. The cashier reminded me of the Kenneth character on Thirty Rock both in terms of appearance and personality. Almost overly-friendly for my tastes, but a welcome change of pace from the usual I-don't-give-a-shit-and-what-did-you-order-again attitude from the help at most fast food places. Was also pleased that I did not have to pay extra for getting a juice instead of coffee as seems to be the SOP at most other places these days. Minus one star for being a chain with no adult beverages. Minus one star for the ownership's stance on marriage equality. The food and customer service (maybe a little bit on the phony side) puts it ahead of most other fast food places for me. read more

I was first introduced to Chick-fil-A down South many years ago. It was always a great place to take the children for a quick meal that everyone enjoyed. Chick-fil-A is everything chicken... chicken sandwiches, chicken nuggets, chicken strips/fingers, salad with chicken. The chicken itself has a light breading, not a crunchy KFC-style of breading. It's always served hot and fresh, along with waffle fries (unless you prefer a different side). For fast food, it tastes great. It's real chicken... not pressed chicken or mechanically separated/processed pseudo-chicken. When you order nuggets or a chicken strip, you can rest assured that you're getting an authentic piece of chicken without fillers. This place was hopping, filled with families with their children. The place had a positive, active, good vibe going for it. Families seemed genuinely happy to be here. There appears to be a kind of playroom off the dining area. When you order your food, they'll place any sauces, straws, etc. in a colored cup that you bring to your table. When the food is ready, it's brought out to you. Despite the busy-ness of the place, service was quick and the chicken strips were tasty. read more

We did a mobile order with curbside pickup. We ordered 5 meals & only got 3 sauces, so we all had to ration them. They did not give a dressing for the wrap & the tomatoes in the wrap were frozen. Also did not give us enough straws for 5 drinks. read more

Does anyone not love chick fil a?! Staff is always pleasant and efficient. I've never had an issue at any location. But then again who doesn't love service with a smile and of course the famous 'my pleasure'. read more

They are always messing up my orders and then giving me trouble when I call to get a refund.

The last 4-5 times I've been to this location have been through the drive through..usually in a rush headed somewhere so I don't check the bag bc it's supposed to be God's chicken. Sadly they've forgotten to add my sauce to the bag each time. It's so so so so so so heartbreaking. read more

No disappointments from them, fast, quick, always fresh, and the only thing that's a downside is that you have to ask for how many sauces you exactly want. they assume you'll eat 4 tenders and fries with one pack of sauce. read more

Way to go! Food is amazing, Employee's are amazing, and I love that you guys keep Sunday's holy! You guys are the best! Keep it up

i just was in the mood for some chicken tenders and some chick-fil-a sauce but they deadass handed me a salad and told me to lose a few then come back. Definitely won't be coming back. read more

I love chick fil a HOWEVER this one in particular is full of incompetent workers. I have had chick fil from the west coast all the way to the east coast and have always had consistently good service and food. This place is like a never ending revolving door of either bad service or food. Initially I had no problem here and the food was great. Recently, I've either had food missing from my order/ the workers forgetting to hand me stuff and already waving goodbye or the worst is when they give me old fries that are like chewing cardboard. It just sucks because chick fil a has always been so reliable but my last few times here have been bad. I can handle bad service but don't mess with me when it comes to my food :| especially missing food and inedible food geez read more

Drive-through is not easy to do, especially during this era of COVID. But I was in awe of the efficiency, accuracy, quality, sanitation, and as always customer service that I have experienced the past two times coming to Chick-fil-A. Highly recommend visiting this location, if not to just witness the genius of the drive through. read more