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    Chick-fil-A

    4.0 (67 reviews)
    Closed 6:30 am - 10:00 pm
    Updated 1 week ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Outdoor seating
    Good for groups

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    Recommended Reviews - Chick-fil-A

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    Reviews With Photos

    Egg White Grill
    Krystal K.

    Ordered the egg white grill via mobile through. It was ready quickly and the team was kind. Egg sandwich was delicious and made exactly as I ordered.

    Parking area and sign
    Andrew J.

    I ordered a mobile order and it was ready as I entered the building. The food was hot and fresh. The people eating inside were all smiles along with the staff

    Mike R.

    This one's a busy location. Yet props to the employees, as they kept the drive thru moving. They might want to go in the military, as they are pros at dealing with crowds. Getting out of this strip mall though, please do be careful. Route 360 and nearby the Richmond Beltway, are enough to have you questioning humanity. This was a rest stop on a trip, and the dining area and bathrooms are clean. This chain is growing fast. Then again last time I was in this area, it was less built up and developed. Friendly employees work here. It was so busy in the dining area, that I decided to go with the relative solitude of the car. If you're in the area, they'll take care of your chicken desire.

    Medium size waffle fries were small size

    First time visiting this location. The medium size waffle fries that come with the combo meals were half the size than they were supposed to be and seemed like a small size put into a medium size carton. The 8 piece nuggets were tiny- each about the size of a dime but outrageous for the price paid. Fries also tasted bland at this location. The deluxe chicken sandwich tasted dry as well and the bread did not taste as fresh as I've had other places. Not a great e price at this location.

    The receipt & condiments crate
    Teneha B.

    I don't eat chicken, so this review ISN'T about the chicken; I did however munch out on those hearty waffle fries though. I sit to pen this review because I am a big fan of GREAT CUSTOMER SERVICE. Even with a long line, be reminded, it's BLACK FRIDAY, we promptly ordered, paid for our food & we sat to await our freshly cooked fast food, that's an oxymoron of sorts though, fast food being fresh. We were given a crate for our receipt & condiments; to be noted this crate also acted as a marker for food delivery. About 5 minutes after being seated, a super friendly staff member delivered our food. And to boot, she returned about 15 minutes later to inquire if we needed anything else I'm amazed as last I checked, this was a FAST FOOD RESTAURANT; where does this occur at a fast food restaurant? The mood & overall feel of the restaurant was pleasant; again, not the norm for a fast food restaurant. I sat back to take in the sights & I saw more restaurant workers questioning diners to see if they needed anything else; this is amazing across the board!!! The play area for the children was brightly colored & quite welcoming. Hand sanitizer wipes adorn the entrance. Couldn't ask for a better place for them to be; as they will be used as created, for sanitizing (mild cleansing). The parking lot was a little congested, but this was probably due to the construction taking place. A place like this could make me re-think my abandonment of chicken... Ehhhhhhhhhhh just kidding.

    Tiny book
    Savannah H.

    The lady that took my order was really nice, food was good but.... My son likes Chick-fil-A sauce and I like buffalo. They did not give us either. Gave us ketchup only and a lot of it neither one of us eat that. I asked if I would be able to get a toy for him with a 12 count nugget since he wanted more food than a children's meal. Charged 1.26 for a tiny book. Service over all was not good and it's always not good at this location. I get when you're busy. But take your time and get things correct. I don't wanna drive 30 min away to not get my correct sauce seeing as though that's a vital part of the meal.

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    Photo of Lyn L.
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    3 months ago

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    1 year ago

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    4 months ago

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    10 months ago

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    5 months ago

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    Photo of Mike R.
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    2 years ago

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    1 year ago

    The nicest workers I've experienced. It seemed like the cashier was new but was super smiley and friendly.

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    2 years ago

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    5 years ago

    Fast and friendly service - Iced Coffee and Waffle Fries - what more do you need! Lol Although, I do wish they sold hot coffee all day.

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    4 years ago

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    3 years ago

    Very very very busy place. Just of the interstate. Long lines but they move fast. Place is clean and friendly.

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    4 years ago

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    2 years ago

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    Photo of Teneha B.
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    10 years ago

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    Photo of Sarah H.
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    5 years ago

    Always on point. There is never a ridiculously long wait. Best location I've ever been too

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    4 years ago

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    4 years ago

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    3 years ago

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    3 years ago

    Don't like food as it leaves a bitter after taste in my mouth and the fries were under cooked twice when I tried them

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    Photo of Gunner R.
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    8 years ago

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    7 years ago

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    4 years ago

    Super fast service no matter how long the line, usually in and out in a few minutes. Great service with customer first attitude

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    6 years ago

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    5 years ago

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    Photo of Tony A.
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    12 years ago

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    5 years ago

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    Photo of Ryan H.
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    4 years ago

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    6 years ago

    Super long wait but the food was just as expected from Chick-fil-A. The chicken sandwich was tasty and the waffle fries were crispy.

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    Photo of Lahonda C.
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    7 years ago

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    6 years ago

    Always on point and delicious . No idea how they keep up with the orders with the crazy line.

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    7 years ago

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    8 years ago

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    9 years ago

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    7 years ago

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    11 years ago

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    10 years ago

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    3 years ago

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    13 years ago

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    10 years ago

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    6 years ago

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    Page 1 of 2

    Ask the Community - Chick-fil-A

    Review Highlights - Chick-fil-A

    My husband and I first tried Chick-fil-A a long time ago while we were students in Indiana University.

    Mentioned in 13 reviews

    Read more highlights

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    Lee's Famous Recipe Chicken

    Lee's Famous Recipe Chicken

    4.1
    (326 reviews)
    6.8 mi
    $

    I discovered Lee's about a decade ago when a coworker took me there for lunch, and the spicy…read morechicken had me in a chokehold from day one. The heat was perfect, the coating crispy, and the wedges were always on point. I couldn't come to Richmond without grabbing spicy wings. So when the owner decided to stop making the spicy wings and convert the fry station to breast strip fryers, that was it for me. That spicy recipe was the reason I came. Without it, this just isn't the same place. I won't be back unless the spicy chicken makes a return.

    Lees chicken on Broad Street Richmond has fallen off as far as the quality of service and food is…read moreconcerned. I ordered five, three piece dinners Friday February 6, 2026 and me and family ended up with upset stomachs from the meals. The chicken seemed as if it was cooked in burt cooking oil. The macaroni and cheese was runny with liquid in it. The potato wedges were not fully cooked as if the staff was in a rush to serve customers in the drive thru. I had already had a problem in the same store at lunch time on the same day. The young lady in the drive thru window did not understand English very well and therefore she messed up my order. I had to get out the car and come to try to get a refund. The managers did not apologize initially. After about 10 minutes I stopped one of the managers that came from the back and I told her my problem. She did her best to try to fix the problem. Later, the manager on the serving line finally apologized. I was told that Lees Chicken was one of the best in Richmond. Well, I have had three bad experiences in less than a week and a half. I tried to give this establishment a chance three times. First, you have to fully cook the food before you sell it to customers or someone is going to get sick lick we did. Mind you I spent almost $70.00 on this food and we all ended up sick. I would appreciate it if someone would contact me to discuss the matter. Thank you for reading my review and I hope to hear from you soon. Regards, Rodney (804) 929-7938

    Photos
    2 strip meal (with potato wedges & hot apples) $10
    2 strip meal (with potato wedges & hot apples) $10
    Chicken Tender Strip
    Chicken Tender Strip
    Lee's Famous Recipe Chicken

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    Hangry Joe's Hot Chicken

    Hangry Joe's Hot Chicken

    2.7
    (13 reviews)
    6.6 mi

    I love chicken and wanted to try something different, so I came here. Let me start by saying the…read morewall art is insane. Beautiful, bright and cool! They have their chicken in a sando version which is 2 chicken strips or the mega which is a huge chicken breast. Both come with cider slaw, pickles and hangry sauce on a brioche bun. Their bun is too small for the chicken portion, but it's not a deal breaker. Feels more like thank you for not making it into a slider. This combination of ingredients is what makes their sandwich so unique, but you can always opt to remove what you don't like. They also have on the menu different ways you can have chicken: chicken fingers, chicken wings, chicken and waffle, chicken salad, chicken wrap, loaded fries with chicken, and loaded Mac and cheese with chicken. I decided to get the regular chicken sando combo which comes with waffle fries and a drink. Don't skip out on their hangry sauce. You must try it! Overall, the food was good. It came in this neat little box that gave me KFC vibes. They also had a lot of drink options with pictures on the wall, you might want to check that out. There was only one guy in the front and another in the kitchen working, but it was a slow day. There are plenty of seats inside and parking in front of the place.

    First, I truly enjoy Hangry Joes. The owner of this establishment is horrible…read more We stopped as a family of 4 to retrieve dinner before we headed back home (2 hours). we didn't realize they were closing at 9 so we ordered around 8:30. Got our food as they closed at 9pm. We get to the car, chicken is burnt, barely any fries in our loaded fries order. We paid $60 for all the food. I knew I couldn't call back because they were closed, so I said ill just call in the morning when they open. Called and spoke with the owner, he states that I needed to bring the food back in order to replace it. How? I'm 2 hours away. I'm not looking for any money back, just wanted the food cook right and not burnt for my family. Literally picking through all the food just to eat. He says they don't do refunds, I get it but some type of compensation would have been suffice. This is not a good way to take care of your customers. I will not be returning. I will continue to go to Lynchburg

    Photos
    2 kiosk stations
    2 kiosk stations
    Hangry Joe's Hot Chicken
    Hangry Joe's Hot Chicken

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    92 Chicken Korean Style

    92 Chicken Korean Style

    4.7
    (38 reviews)
    6.4 mi

    Definitely recommend for those who want to try some authentic Korean style chicken dishes, service…read morewas fast and food was hot and delicious with large portions. We took our left overs home and they were just as good the next day. Service was super friendly as well. Orders are placed on the kiosk and their menu is extensive so it can be a little overwhelming, however you have the option to have all sauces on the side which is always appreciated too. Definitely recommend

    Great chicken spot located in Downtown Richmond. The restaurant itself was really clean and you…read moreorder off a kiosk which I found to be helpful since they have so many menu options! Ended up ordering the Chicken and Waffles with a side of their honey mustard. The chicken was fresh, crispy and very juicy. The waffles were delicious, had a nice crisp exterior with a soft inside. My partner had the chicken sando box with curry hot sauce. The Chicken Sandwich was humongous! His chicken patty barely fit between the two buns. We joked how we could've shared since it was practically two sandwiches in one. The portions were really large for one person. The cashier was also very nice and we got to try a mochi donut along with our meals. Which had that fun chewy texture associated with mochi. I also ordered a fresh strawberry tea to enjoy with my meal which was delicious, perfect amount of sweetness and had a realistic strawberry flavor. This place has a decent sized seating area and is pretty easy to access via street parking. It's a great spot to fulfill your craving for chicken and to satisfy a sweet tooth.

    Photos
    Interior
    Interior
    3. Nugget Box (Honey Garlic)
    3. Nugget Box (Honey Garlic)
    2. Chicken Sando Box

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    2. Chicken Sando Box

    Chick-fil-A - hotdogs - Updated July 2026

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