I used to be able to get the chicken on a bun years ago. Today I could only get it on a biscuit or muffin. I know it's weird. It was tasty. Service was a little slow compared to their usual, but still acceptable and friendly. I forgot to order my Diet Coke. No point because no receipt. I probably said I didn't need it. I'm still asleep! I found the receipt!! LOL. read more

Chick-fil-A - Chicken in a muffin with pickles - Fast Food Near Me - Middleburg, Florida

This one star rating has nothing to do with the staff or the cleanliness of the store. The staff is always friendly and the store is always clean. The issue I have is the size of the chicken strips. I've noticed that they have gotten WAY smaller than they used to be. A four count is equal to 2 chicken strips. Again, nothing negative towards this location. read more

Ordered a Chick-fil-A deluxe sandwich and they didn't have any tomatoes or lettuce in the entire building. It's not like Chick-fil-A but it's true. read more

If you know me, I'm 100% Chick Fil A all the time breakfast, lunch, dinner - Monday thru Saturday, and oh yes... SUNDAY TOO!!!! Went thru the drive thru placed a big order because it was Saturday dinner and then I needed my Sunday lunch! The line was relatively short for a CFA line which was cool, the dude taking the order was great. Read back the order, no issues with him. The girl at the window was awesome. Great conversation while waiting for the food to be bagged. After a few minutes we get our stuff and get home... OH NO!!!! The Sunday sandwiches are MIA!!!! Thankfully we live only 5 minutes away, went back and went inside. Told the young guy there what happened, no issues at all. Packed up for fresh sandwiches without any problems. The inside was clean as always. I understand it was a big order filled with combo meals and then a stack of extra sandwiches so it may have looked like two separate orders. No problem. Will certainly be back. And very likely that 4-star oops will be back to 5-star norm! read more

The staff in the drive thru is always SO friendly, even on these dreary cold mornings! The chicken minis are my absolute favorite so I love when I can come by for breakfast after doctors visits at the hospital next door! read more

Ordered through Uber Eats, 7 chicken tenders and large fries with honey mustard sauce and sweet sriracha sauce. Total was $23, granted there includes a tip, but they sent out the order with raw fries and zero sauce. Definitely poor service for Chic-fil-a standards. read more

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I'm what you call a chickfila connoisseur. So if I was asked to pick a location, I would choose chick fila middleburg. Lovely workers and service, the food is incredible and amazing decor and feeling inside. When I say the fleming island chickfila feels like home, this chickfila must be heaven. i would rate it 7 stars if possible. read more

I'll give it a three but they're closing in on a one. I bring my kids here every week and every week they screw up the order and the food is typically warm at best. Luke warm sandwich tonight on a slightly burnt bun. They have 5000 employees and no managers in sight read more

I have to wait in line for 30 Mins for this. 4 counts chicken strips meal . What the hell is this ? The chicken strip is half size of my finger ! That's not even count as 2 strips I normally have ! read more

Chick-fil-A - 4 counts chicken strips meal ! - Fast Food Near Me - Middleburg, Florida

My family frequents this Chick-fil-A. The food is consistent and good. Recently though, our orders seem to be missing items or are wrong. This particular time I ordered the hash brown scramble bowl with nuggets. It's actually a cut up chicken breast and it had no cheese. The salsa was also missing. Last time we ordered salads and had no salad dressing when we got home. I'm hoping they get it together because we loved this place. read more

Chick-fil-A - Supposed to be a Hash Brown Scramble Bowl with nuggets - Fast Food Near Me - Middleburg, Florida

The service has gone down over the years, and they stopped giving a military discount. The food is still somewhat good.

Placed mobil order at 6:46 PM. Drive to restaurant no place to park in the parking lot or the parking lot next door. Followed instructions by turning on blinkers at nearest parking area clearly visible from restaurant. Waited. . . 7:10 receive message a team member is on their way. Waited. . .7:18 finally an open mobile pick up spot, I parked. After waiting several more minutes I asked a passing team member about my order. . . much more waiting. At 7:46 PM I go inside restaurant to request a refund. When asked why I explained my wait time. No explanation or apology offered this tells me the manager Blake obviously does not care. He does however offer me my food that has been sitting in the window for who knows how long. I declined and depart this CFA for the last time ever. I enter Popeyes recieve food within 7 minutes of ordering. Its not CFA but at this pint I just want hot food but settled for somewhat warm. You've been warned order at your own risk. read more

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This place was amazing, food great and the service was exceptionally 5 stars. I understand that Chik fil a is always about the great service, but Barbara made it super special. She made us feel welcomed and offered us some southern hospitality. She made our day and even offered me a hug. That was very sweet in trying times. We love ya Barbaba! Edit: thank you for the delicious cookies when we were leaving read more

Ordered online so wouldn't have to wait. Got to the register was told they was working on order. That was ok. Until 15 people came in ordered got their food. Asked manager. She told me they lost my order so had to remake it. Didn't give an apology. Acted like it's normal operation procedure. Big thumbs down. read more

So They said they didn't have all mild for the family meal! so they were going to give us mixed chicken or we would have to wait. So we took the mixed chicken!!! It was over cooked & old.... they gave us mostly all old dry wings and 1 breast it was soggy not crispy!!! my bill was over $40. The meal wasn't enjoyable and the chicken was dry and looked really old. Disappointed to say the least. And it wouldn't hurt someone there to smile be friendly for customer service. Usually rude additude. Just do better. I shouldn't have to throw my dinner in the trash because it's crap. read more

So I went up to chick fil a and I told them three 12 counts and I only two 12 counts, then I had to drive back and order 12 count and they only gave me 10 count, that wasted my time. They even offer comp me anything for having to come back and fix their and I still left unsatisfied. Would NOT recommend this place. read more

Worst location I ever been to. My order was rung up wrong then the manager Maggie charged me again to fix it after I used my points for a drink that was wrong. So instead of correcting my drink she charged me. read more

Quick drop in! Service was quick efficient and friendly, even got a "have a blessed day" farewell

Apparently no one in this restaurant knows the difference between a sandwich or chicken nuggets. Usually chick fil a is known for great service, but not this one. Take the time to go to Fleming Island you won't regret it read more

SO happy my group of friends decided to stop by here and eat! It looked pretty packed inside, but in all honesty it's a Saturday and we waited less than 10min. All 3 registers were open and the one filtered through pretty fast. The girl we had seemed a little new and almost forgot our drinks, but no biggie we reminded her...and at least she didnt forget our dipping sauces ;) (which included Polynesian sauce, buffalo sauce, honey mustard, and bbq sauce for my boyfriend and I). The food was delivered to us at the table which was awesome. I saw the receipt and it had my name and the description of the clothes I was wearing so I'd be easy to find. No idea the cashier was even taking note of that and I really like their system for this!!! To my surprise there's table service because this young lady asked to refill some drinks at our table (and had perfect timing). Customer service overall is great from beginning to end. #TEAMCHICKFILA read more

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Good food, good service, and always busy. The good is always hot and fresh or temperature appropriate obviously and if you eat in their dining room it's kept very clean and smells unbelievably awesome making me even hungrier. The staff is very well trained and they're welcoming and helpful. read more

Love Chick-fil-A. Delicious food. No complaints on anything. This is my go to place when I need a meal or a snack.

Terrible!! That's all I can say. Do not go to this location. If you are in clay county area go to the chic fil a in Fleming Island. The Fleming island store will get your order correct. I have been to the Middleburg location 5 times and every-time they have messed up my order. The lack of management was made clear when I called to complain about my order. A girl named "Kylie" stated she was the area manager when I repeated it back to her she mumbled something under her breath so I asked her to repeat herself again. Kylie then stated she was "like the manager for today". You either are a manager or your not. It sounds like she's not. Very unprofessional, inexperienced and not helpful. I am only writing this complaint due to the conversation I had with her. I understand working in a kitchen is difficult and there is a lot going on. The staff who bags the food there has NEVER given me the right order. It's pretty fascinating to see how many times they can mess it up. I hope Joe Mayo and an actual manager will see this comment. This store needs a lot of help. Hopefully someone from the franchise office will come down and retrain their staff. It's really sad to see as this is the only chick fil a I have ever received a wrong order from and they continue to mess it up. It's obvious no one cares. read more

Ordered the 3 count chicken strip meal and had to wait for the strips to cook, no big deal. We get our food from a girl that wasn't very pleasant and we had no sauce in the bag, no straws, and barely any fries. Will not be back anytime soon. read more

Very clean and nice CFA location. The staff were very helpful and the food was tasty, as always. The parking lot has plenty of spaces and the drive-thru appeared to be very efficient, too (we dined in). Looking to come back when I am in the area! read more

Chick-fil-A - Market salad - Fast Food Near Me - Middleburg, Florida

Worst Chick-fil-A I have been to in a long time. Can't get what you paid for and the wait was forty-five mins and it was cold and the fries was filled half way. Don't go to this Chick-fil-A didn't even apologize for how bad it was read more

Your food is always great! I just really appreciate good service and this place has it right. Thanks!

This place is the slowest, worst chic fil a I've ever been to. I would imagine the guy that owns it drives slow in the fast lane. Not only did they not have Mac n cheese they gave me half a box of fries and forgot one of my sandwiches. It's really fun explaining to hungry kids why the food they asked for is not there. I guess it's my fault for being used to the other chic fil a's being good at what they do. I'll drive past this crap box next time! I hope the owner steps on a Lego. read more

What happened?! This has been the Chick Fil A I have been going to for the last two years (since I moved here) and the last three times I've visited, usually once a week or every ten days, there have been issues with my order (missing fries, wrong drink, etc). I understand a hiccup every now and then. Shoot, I have worked plenty of service industry jobs. But three times in a row in under a month? C'mon, guys. I never had any issues with this location until recently. New management, perhaps? read more

This place is an absolute joke. The management is a joke. They expect you to work like a dog for absolutely nothing pay wise. Oh and if you don't work 60 plus hours a week you aren't working enough. No benefits such as paid time off etc. they like to hire teenagers cause they can pay them the bare minimum. They are short staffed ALL the time because no one wants to work like a dog for $9 a hour. The teenagers also just stand around and do nothing literally all day. Love how this "religious" organization tries act as though they are so great when in fact they are just as bad as most other places. Hell whataburger is better. Starts off with way better pay and actually ALLOWS you to take your breaks in facts makes you. Unlike chick fil la where you work 12-14 hour days with no breaks. Food sucks always super slow. Also since they have no night prep person instead is cross training others for the job they either close it down and say they are out of products or have another store prepare and bring over items. read more

*Keeps messing up Order* I love Chic Fil A, but the last 3 times I've come to this one they have messed up my order. This used to be the best chic fil a around. The past year or so it's definitely changed. I've worked fast food, it's not hard to ensure people have the correct order. There is nothing more frustrating than getting home to realize your order is wrong and the store is now closed. Management, please conduct some training! read more

I Always have a pleasant experience with CFA. But this location blew our MINDS on Saturday. Traveling to St. Augustine From Georgia we were starved and in a big hurry. Grabbing some lunch.. right at lunch hour.. (poor planning on our part) Double lines wrapped around the building.. (drive thru). we were in and out, with our delicious meal in minutes. The remainder of the drive to reach our hotel, we raved about the staff, the food, and the service that we so rarely get to experience. Thank you CFA for your positive atmosphere, friendly service, and mouth watering chicken. HandsDown the BEST 'fast food' establishment there currently is. Always, always a chick-fil-a Fan. read more

I love Chick-fil-a & have spent an exorbitant amount of money at this specific restaurant over the years; because the food is awesome & usually it is a pleasant experience. I order online & ensure that everyone in my family has their Order submitted just the way they like it, Chick-Fil-A gets the payment & we get the food we wanted, EASY DAY! Today was not that kind of day. Discovered there was a missing sandwich when we got home & went to distribute the food. Immediately looked in the app to find the option to report a missing item to be credited the $ back for what was missing, that is not an option & the FAQs instructed me to call the specific store to resolve the issue. Called, was told to come back to get missing item. Went back & waited over 30 minutes in line, had a staff member ask if I was still waiting after 26 minutes. Told her I was still waiting & when that member relayed that info to the girl that 'took my Order', she replied that they were REEEEALLY busy & my food wasn't ready yet. Needing to get home I waited in line again & walked back to the girl that was initially replacing the missed item & told her that I couldn't wait any longer & I would just take a refund. Within 20 seconds she hands me a bag & insists that it had been waiting on the pickup shelf, that my name had been called multiple times, but I just didn't come up to get my food. *I was never more than 7 feet away & didn't miss the call for my replacement sandwich.* Whatever, took the bag & left. Wouldn't have been so aggravated if there was an actual adult supervising (the entire staff appeared 20 y/o or younger) & if there weren't 3-4 employees in uniform hanging out at near the counter, grabbing at each other, screwing off & distracting the ones that were working. If they were so 'REEEEALLY busy', then employees in uniform (I'm assuming they were on break?) probably shouldn't be in loitering in an area where there is a lot of work to be done if they are not actually working. This place is usually phenomenal, but the employees on shift tonight need someone knowledgeable & professional running the show. If this was my first & only experience here, I wouldn't ever come back. read more

So I normally hate to leave poor reviews, but this was a surprising visit and needs to be addressed. The day, Wednesday. The time, apparently 10:31 AM (some of you may see where I am going with this.) Anyway, we drive in on the way to a doctor visit thinking, let's grab a quick biscuit or some minis on our way since we'd had nothing for breakfast. Ha. Enter Drive-thru guy. We roll up at, what was according to Drive-thru guy, 10:31 and were told, "yeah, we stop serving breakfast at 10:30 and you're a minute late. Oh, but you can order breakfast if you come back tomorrow." Granted, this kid was way too young to have seen the movie 'Falling Down', but even had I not seen it, I would have trepidation galore about telling someone they are one minute too late to order something from the breakfast menu. Now I know we could have gone inside, had we had time, but we didn't at that time, so mea culpa. Bottom line is not really the whole whoops we were late, but more the lack of options presented in that situation. Don't get me wrong, I love Chick-fil-A, but this event at this location has soured me from stopping here again. read more

This is probably the best Chick-fil-A that you will find ever! Joe Mayo is the absolute best! I feel like family at this store! I don't care about the bad reviews..... read more

Past 2 visits have not been great. Not sure if there are new managers or what, but there has been a difference in service. The logic that is going into the way the orders are being handed out and then having to wait on either the food or drinks is crazy. Today it was 5 minutes after I received our food that I received our drinks. Also, when you pull up to the pickup window, people that are behind you are receiving their orders. So they have to wait for cars to pull up and leave before they can leave with cold food. The amount of "deliverers" in the drive thru are a lot. They are more interested in talking to each other or to their friends in the drive thru line. Just saying, it use to be a better location to visit. read more

Starting to become disappointed in this location. Second time in a row of giving very detail instructions and getting the totally opposite of what was requested. How hard is it to put extra pickles and NO butter on a sandwich or to make chicken gor biscuit extra crispy and on the side NOT on the biscuit? Evidently very difficult here these days. Was the only place in Middleburg I was willing to eat at now I'm rethinking. read more

Chick-fil-A - Yum-yum - Fast Food Near Me - Middleburg, Florida

Aggravated that I try to use the app for "quicker service" without having to worry about my picky eaters' food coming out with stuff on it that they won't eat..but consistently EVERY time I have used the app to place an order it still takes over 20 minutes to get the food...and something is always missing from the order. THIS morning, it was literally 41 minutes from when I paid until I got the food. Of course I always have to go park near the drive through & they walk it out because they can't have me blocking the drive-through that long...but the "convenience" isn't there when I have to heave-up & bounce my butt out of the car anyway to get the rest of my order from inside after they have already 'delivered' the meals. #hangry #aintnobodygottimefordat! read more

This Chick-fil-A has to be the worst Chick-fil-A I've ever been to. Make sure your checking your food when your in the drive through because they don't put all your food in the bag. read more

I'm frequently at Chick Fil A's and this place doesn't even qualify. Unrecognizable apart from the name. This location is horrifically slow and extremely inefficient with its drive through/curbside. Expect to wait at least 30 minutes for food. That is standard here. read more